<p>We are seeking a skilled Billing and Collections Specialist to provide exceptional support to our customers by managing billing inquiries, reconciling accounts, and driving timely collections efforts. This role requires strong attention to detail, cross-functional collaboration, and a commitment to outstanding customer service. This role is a long term contract position based in Santa Barbara, CA, </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer billing inquiries via phone and email.</li><li>Work closely with internal departments to ensure a seamless customer experience during billing issue resolution.</li><li>Use Salesforce and Zuora to track and manage all customer interactions and inquiries.</li><li>Post customer payments accurately and on time.</li><li>Proactively identify and act on collection concerns to minimize risk.</li><li>Reconcile customer accounts, maintain accurate accounts receivable records, and ensure accounts remain current.</li><li>Conduct follow-up and collection efforts on all overdue accounts.</li><li>Support the invoicing process to guarantee timely and error-free billing for all customers.</li><li>Process bank deposits using desktop check deposit.</li><li>Partner with internal teams to reduce risk and continually enhance the customer experience.</li></ul><p><br></p>
<p>We are looking for a detail-driven Accounts Receivable Clerk to join our team in Bakersfield, California. This position offers an excellent opportunity to contribute to the success of a manufacturing company while collaborating with multiple departments. The ideal candidate will showcase strong communication skills, a proactive attitude, and the ability to remain composed in high-pressure situations.</p><p><br></p><p>Responsibilities:</p><p>• Process and record customer payments, ensuring accuracy in cash receipt entries and account balances.</p><p>• Collaborate with the Accounts Receivable, General Accounting, and Sales teams to support invoicing and sales adjustments.</p><p>• Maintain clear and detail-oriented communication with sales representatives and AR clerks to resolve discrepancies and address concerns.</p><p>• Generate accurate financial reports highlighting any inconsistencies or errors.</p><p>• Provide administrative assistance to the Accounts Receivable Department as required.</p><p>• Follow up with customers on outstanding payments and collections in a timely manner.</p><p>• Handle customer inquiries and ensure excellent service to maintain positive relationships.</p><p>• Identify and address any discrepancies in financial records, ensuring correctness in reporting.</p><p>• Support the team with additional tasks related to accounts receivable operations.</p>
We are looking for a detail-oriented Bookkeeper to join our team on a long-term contract basis in Goleta, California. In this role, you will manage essential financial processes, ensuring accuracy and compliance across accounts. This position offers an excellent opportunity to utilize your bookkeeping expertise in a collaborative and meticulous environment.<br><br>Responsibilities:<br>• Maintain accurate financial records, including accounts payable and accounts receivable.<br>• Perform regular bank reconciliations to ensure financial data integrity.<br>• Utilize QuickBooks to manage and organize financial transactions efficiently.<br>• Prepare and review financial reports to support decision-making processes.<br>• Ensure compliance with company policies and regulatory standards in all financial activities.<br>• Handle payment processing and resolve discrepancies promptly.<br>• Collaborate with internal teams to streamline accounting procedures.<br>• Monitor and manage cash flow to support business operations.<br>• Assist in audits by providing necessary documentation and information.<br>• Continuously evaluate and improve financial processes for efficiency.
We are looking for a dedicated Residence Billing Coordinator to join our team in Santa Barbara, California. In this long-term contract position, you will play an integral role in managing billing operations, ensuring accurate financial transactions, and delivering exceptional customer service. This opportunity is ideal for candidates with strong organizational skills and a passion for maintaining efficient financial processes.<br><br>Responsibilities:<br>• Process and reconcile accounts receivable transactions to ensure accurate financial records.<br>• Manage customer billing inquiries, providing solutions and clear communication to resolve complex account issues.<br>• Oversee the preparation and distribution of housing-related billing statements, coordinating with Housing and Residential Services.<br>• Audit payment plans and ensure timely application of payments, including the assessment of late fees when necessary.<br>• Review and maintain financial aid files to confirm adherence to policies and procedures.<br>• Supervise front-line customer service staff, including scheduling, training, and performance evaluations.<br>• Conduct daily balancing of financial journals and registration payment processing.<br>• Identify opportunities for service improvements to enhance efficiency during peak workloads.<br>• Utilize computerized billing systems to streamline operations and maintain data accuracy.<br>• Provide thorough and attentive guidance to customers regarding billing and payment processes.
