<p>Are you someone who enjoys being the friendly face of the office and keeping things running smoothly behind the scenes? Robert Half is partnering with a growing organization seeking a Receptionist to support daily front desk operations. </p><p><br></p><p>About the Role:</p><p>As the Receptionist, you’ll be the first point of contact for visitors and incoming calls. You’ll play a key part in ensuring a welcoming, organized office environment while providing support to the HR department.</p><p><br></p><p>Interested? Apply today or give us a call at (563) 359-3995 - Lydia, Erin, or Christin would be happy to help.</p><p><br></p><p>Key Responsibilities:</p><p>- Greet and assist visitors as they arrive at the main entrance</p><p>- Answer and direct incoming phone calls (low call volume)</p><p>- Order and maintain office supplies</p><p>- Assist HR with light administrative tasks (e.g., stuffing checks, organizing files)</p><p>- Provide general office support as needed</p><p><br></p><p>Why You'll Love It:</p><p>- Monday-Friday with flexible hours</p><p>- Short-term contract (estimated 4–6 weeks — they’re still evaluating workload and don’t want to overpromise!)</p><p>- Weekly pay through Robert Half</p><p><br></p><p>Perks of Partnering With Robert Half</p><p>At Robert Half, we’re proud to match talented professionals with fulfilling opportunities. As a global leader in specialized recruitment, we connect great companies with skilled talent to create rewarding careers. Joining this opportunity is more than just a job—it’s a path toward growth with a company that cares.</p>
<p>Customer Service Associate</p><p>Rock Island, IL | Onsite | Contract-to-Hire</p><p>Monday-Friday | 9am-5pm</p><p><br></p><p>We’re partnering with a locally owned business in Rock Island to find a Customer Service Associate who enjoys variety, staying active, and being part of a tight-knit team. This is a true wear-many-hats role — perfect for someone who doesn’t want to sit at a desk all day and thrives in a hands-on environment.</p><p><br></p><p>Apply today! For more information: call Christin, Erin, or Lydia at (563) 359-7535.</p><p><br></p><p>Responsibilities include:</p><p>- Greet customers promptly at the front counter</p><p>- Answer phones (high call volume during busy season)</p><p>- Process payments (credit cards, invoices, POS system)</p><p>- Assist office staff with filing, labeling, and tracking paperwork</p><p>- Call customers with updates and scheduling information</p><p>- Create sales orders and invoices</p><p>- Stock and clean shelves; help keep the workspace organized</p><p><br></p><p>What Success Looks Like in This Role:</p><p>- Takes initiative and jumps in to help without being asked</p><p>- Stays productive during slower moments by organizing, cleaning, or restocking</p><p>- Builds rapport with repeat customers and remembers faces over time</p><p>- Communicates professionally and stays focused during work hours</p><p>- Shows up reliably and supports the team when things get busy</p>
<p><strong>We are hiring an Underwriting Support Specialist who will provide administrative support within the Underwriting department of a highly respected Insurance Firm. </strong></p><p><br></p><p>In this role, you will provide professional, consistent, and quality customer service to agents; administrative support to the underwriting team; assist agents with status, product, and application processing questions. </p><p><br></p><p><strong>Responsibilities can include and may evolve from:</strong></p><ul><li>Data entry and document routing</li><li>Manage assigned caseload to meet required time service standards</li><li>Review application and medical history against underwriting guidelines</li><li>Work closely with underwriters to complete follow-up processing </li><li>Communicate professionally, by phone or email, with agents and customers</li><li>Carry out workflow processes for department and industry specific programs</li></ul><p>Position supports a hybrid work schedule with flexibility to meet your needs for onsite training and ongoing development; this team typically comes together in the office for further collaboration up to a couple times a month. </p><p><br></p><p>Contact us today to learn more 563.359.7535 - we are filling this role quickly! Interviewing now for this role which will be filled this week and scheduled to start upon completion of background screen and IT readiness. </p>
<p>Robert Half is hiring <strong>Customer Service Representative</strong> to support a <strong>growing Service Department</strong> for a well-respected Quad Cities organization. This role is ideal for someone who combines a friendly, customer-first approach with the confidence and composure needed to handle escalated service situations.</p><p><br></p><p>This position supports both external customers and internal service technicians and plays a key role in resolving issues, coordinating appointments, and ensuring a positive service experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Handle a high volume of inbound and outbound customer calls</li><li>Support customers experiencing service issues and concerns, including escalated situations</li><li>De-escalate complaints calmly while working toward effective solutions</li><li>Schedule service appointments and fill last-minute openings due to cancellations</li><li>Communicate closely with internal service technicians to ensure appointments are fully prepared</li><li>Document detailed call notes in real time using CRM and scheduling systems</li><li>Utilize text messaging tools to communicate with customers as needed</li></ul><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to connect with one of our recruiters—Lydia, Christin, or Erin—who will be happy to answer your questions.</p>
<p>Customer Care Coordinator</p><p>Hybrid | Insurance Services | People-Focused Role</p><p><br></p><p>Our client, a trusted organization within the insurance space, is seeking a Customer Care Coordinator to support policyholders through their service center. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting.</p><p><br></p><p>Your Day-to-Day</p><p>- Handle inbound customer calls and assist with account-related requests</p><p>- Provide guidance on policy provisions, coverage updates, and administrative changes</p><p>- Review member information to ensure accuracy and compliance</p><p>- Apply sound judgment to determine appropriate resolutions for non-routine issues</p><p><br></p><p>Why Candidates Choose This Team</p><p>- Hybrid flexibility after training</p><p>- Ongoing learning and development opportunities</p><p>- Predictable work hours with rotating start times</p><p>- Supportive leadership and strong team culture</p><p><br></p><p>Contact Christin, Erin, or Lydia at (563) 359-7535 to learn more.</p>
<p>Member Services Specialist</p><p>Hybrid | Stable Insurance Organization | Long-Term Growth</p><p><br></p><p>A well-established insurance organization is adding a Member Services Specialist to its customer operations team. This role is ideal for someone who enjoys guiding others, digging into details, and handling important conversations with care and professionalism.</p><p><br></p><p>What You’ll Be Doing</p><p>Serve as a primary point of contact for members via phone and limited written communication</p><p>Walk customers through policy questions, updates, and next steps with clarity and patience</p><p>Review and update member records related to coverage, beneficiaries, billing, and payments</p><p>Use critical thinking to resolve nuanced or sensitive situations efficiently and accurately</p><p><br></p><p>Why This Role Stands Out</p><p>Hybrid schedule following on-site training</p><p>Clear pathways for internal advancement</p><p>Consistent, rotating hours (8–4 and 9–5)</p><p>Collaborative, team-oriented environment</p><p><br></p><p>📞 Interested? Reach out to Christin, Erin, or Lydia at (563) 359-7535 for details.</p>
<p><strong>Customer Support Representative</strong></p><p><strong>Hybrid | Established Insurance Organization | Career Growth</strong></p><p>Our client, a respected and community‑focused organization in the insurance industry, is hiring a <strong>Customer Support Representative</strong> to join their Customer Service Center. If you enjoy helping people, solving problems, and providing clear guidance during meaningful moments, this is a great opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Support customers by phone (and occasional written communication)</li><li>Explain insurance products and handle sensitive inquiries with empathy</li><li>Analyze member accounts to complete changes (beneficiary, coverage, payment method, etc.)</li><li>Use strong judgment and problem‑solving to resolve complex situations</li></ul><p><strong>Why You’ll Love This Role</strong></p><ul><li><strong>Hybrid flexibility</strong> after on-site training</li><li><strong>Career development + continuous training</strong></li><li><strong>Supportive team culture</strong></li><li><strong>Predictable rotating schedule:</strong> 8–4 and 9–5</li></ul><p><strong>What You Bring</strong></p><ul><li>Strong communication and customer service skills</li><li>Empathy, professionalism, and emotional intelligence</li><li>Solid analytical and problem‑solving abilities</li><li>Proficiency with Microsoft Office + accurate data entry</li></ul><p><strong>Interested?</strong></p><p>Contact <strong>Christin, Erin, or Lydia</strong> at <strong>(563) 359‑7535</strong> to learn more!</p>
<p>Visitor Services Coordinator</p><p>Moline, IL | Full-time</p><p><br></p><p>Are you someone who lights up a room, thrives on organization, and enjoys creating memorable experiences for others?</p><p><br></p><p>We’re looking for a high-energy, people-focused professional who can confidently manage tours, coordinate logistics, and serve as the welcoming face for visitors—while staying detail-oriented, adaptable, and proactive!</p><p><br></p><p>Schedule & Role Details</p><p>Onsite - Moline, IL</p><p>7am – 3:30pm or 7:30am – 4:00pm (30-minute lunch)</p><p>Duration: Currently approved for 2-year contract, possibility of extension</p><p><br></p><p>What You’ll Do</p><p>As the Visitor Services Coordinator, you’ll be responsible for planning and coordinating factory tours and visitor experiences while ensuring safety, professionalism, and seamless execution.</p><p>Key responsibilities include:</p><p>- Scheduling and confirming factory tours and special visits</p><p>- Greeting and orienting visitors while ensuring PPE and safety compliance</p><p>- Delivering exceptional customer service and high-quality visitor experiences</p><p>- Serving as the primary point of contact for visitor inquiries and issues</p><p>- Managing visitor databases, waivers, reporting, and related documentation</p><p>- Training and supporting tour guides; identifying and implementing process improvements</p><p><br></p><p>Why This Role Stands Out</p><p>This is a highly visible opportunity for someone who enjoys blending people interaction, organization, and operations—and who takes pride in creating smooth, welcoming experiences every single day.</p><p><br></p><p>Why Robert Half?</p><p>When you partner with Robert Half, you’re not just taking on an assignment—you’re joining a team that genuinely cares about your experience and long-term success.</p><p>- Access to benefits, including medical, dental, vision, and retirement options</p><p>- Ongoing support from a dedicated recruiting team that checks in and stays engaged throughout your assignment</p><p>- Continuous learning and skill-building opportunities to help you grow professionally</p><p>- A trusted partner invested in making sure your role remains a great fit—not just on day one, but as it evolves</p>
<p><strong>Customer & Inside Sales Support Coordinator</strong></p><p>Quad Cities Area • On‑Site • Full-Time</p><p><br></p><p>Are you organized, friendly, and great on the phone? Our client — an established, fast‑growing home services company — is adding a <strong>Customer & Inside Sales Support Coordinator</strong> to their small but mighty office team.</p><p>If you enjoy being the go‑to person who keeps communication flowing and helps customers feel taken care of, this is a fantastic opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>This role is the central hub of the business—supporting customers, the sales team, and the operations crew. You will:</p><p><strong>Be the first point of contact</strong></p><ul><li>Answer incoming calls with professionalism and warmth</li><li>Gather details, document customer needs, and schedule appointments</li><li>Respond quickly to missed calls and web inquiries so no opportunity slips through</li></ul><p><strong>Own scheduling & coordination</strong></p><ul><li>Book inspections, estimates, and service visits</li><li>Manage sales calendars and support daily workflow</li><li>Send confirmations, reminders, and updates to homeowners</li></ul><p><strong>Support inside sales</strong></p><ul><li>Follow up on estimates that haven’t yet converted</li><li>Re‑engage homeowners, answer questions, and schedule next steps</li><li>Keep CRM notes accurate and updated</li></ul><p><strong>Ensure a great customer experience</strong></p><ul><li>Call customers after work is completed to make sure they’re satisfied</li><li>Highlight additional services when helpful</li><li>Capture feedback and escalate any concerns to the team</li></ul><p><strong>Who Thrives in This Role</strong></p><p>You don’t need home‑services experience—just the right drive and communication skills. Successful candidates are:</p><ul><li>Warm, professional communicators</li><li>Organized and able to juggle multiple priorities</li><li>Confident on the phone</li><li>Comfortable with scheduling tools and CRM systems</li><li>Naturally helpful and customer‑focused</li><li>Calm under pressure and proactive when things get busy</li></ul><p><strong>What’s in It for You</strong></p><ul><li>Stable full-time role with clear impact on company growth</li><li>Supportive, close‑knit team environment</li><li>Opportunity to directly influence customer satisfaction and sales success</li><li>Hourly compensation + performance incentives/commission</li></ul><p>You’ll play a major role in revenue, customer experience, and first impressions—your work truly moves the business forward. Apply and share your resume or connect with our team by calling us at (563) 359-7535.</p>
<p><strong>Customer Service Representative</strong></p><p><strong>Onsite | 7:00 AM–3:30 PM | Contract Through August | Hiring Now for March 1st Start</strong></p><p><br></p><p>Our client is a leading manufacturing and recycling operation to support a key leave‑coverage need on their Customer Service team. We’re seeking a detail‑driven, friendly, and <strong>highly dependable Customer Service Representative</strong> who <strong>enjoys being the central point of coordination across customers, operations, and internal partners.</strong></p><p><br></p><p>This role plays a vital part in keeping daily shipments running smoothly and ensuring a positive experience for customers and the onsite production team.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage daily truckload schedules and coordinate delivery timing with customers</li><li>Communicate with the production/dock team about live loads, delays, and schedule changes</li><li>Collect, process, and accurately enter paperwork for each truckload</li><li>Track customer‑specific requirements and maintain accurate documentation</li><li>Support Accounting with invoice follow‑up and unpaid items</li><li>Perform basic math conversions (kg → lbs → tons)</li><li>Leverage Excel to support reporting needs</li><li>Adjust to daily operational changes and pivot quickly when schedules shift</li></ul><p><strong>Why This Role Matters</strong></p><p>This position is the communication hub for a busy operational environment. Your accuracy, clarity, and responsiveness directly impact customer satisfaction, internal coordination, and the smooth flow of daily materials handling.</p><p><br></p><p>If you’re someone who enjoys staying organized, helping customers, and being the daily connector across a busy operation, this is a great way to make an impact! Connect with our team today to learn more (563) 359-7535</p><p><br></p>
<p>Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?</p><p>A highly respected, industry‑leading <strong>U.S. manufacturer</strong> is growing and looking for a <strong>Client Account Representative</strong> to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity.</p><p><br></p><p><strong>Why You’ll Love This Company</strong></p><ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul><p><strong>What You’ll Do as a Client Account Representative</strong></p><p>This is a <strong>relationship‑driven position</strong> supporting returning customers—<strong>no cold calling.</strong></p><p>In this role, you will:</p><ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul><p>Every day brings variety, problem‑solving, and opportunities to make a real impact.</p><p><br></p>
