We are looking for a dedicated Patient Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will provide exceptional support to both potential and existing patients while collaborating with clinicians and internal teams. Your ability to communicate effectively and empathetically will be crucial in ensuring patients receive the highest level of service.<br><br>Responsibilities:<br>• Provide clear and compassionate communication to educate patients, address inquiries, and resolve conflicts through multiple channels.<br>• Accurately record and maintain detailed documentation of patient interactions in company systems.<br>• Collaborate with internal teams and clinicians to deliver seamless service and support.<br>• Stay informed about product offerings, competitor products, and industry trends to assist patients effectively.<br>• Meet performance standards, including call handling and quality benchmarks.<br>• Uphold ethical and meticulous business practices, adhering to relevant laws, regulations, and company guidelines.<br>• Handle additional responsibilities as assigned to support team objectives.
<p>We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for engaging with patients, clinicians, and internal teams to provide exceptional support and resolve concerns effectively. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact on patient care.</p><p><br></p><p>Responsibilities:</p><p>• Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels.</p><p>• Accurately document patient interactions and updates in the designated systems.</p><p>• Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction.</p><p>• Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs.</p><p>• Meet established quality and call performance targets consistently.</p><p>• Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies.</p><p>• Support the organization by delivering excellent customer service and resolving complaints effectively.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p>Are you an ambitious early-career sales professional looking to accelerate your growth in the technology sector? Our software company in Minneapolis is seeking a driven Sales Development Representative (SDR) to help fuel our expansion.</p><p>About the Role: As an SDR, you’ll be the first point of contact for potential customers, qualifying leads, setting appointments, and collaborating closely with our sales and marketing teams. This is an excellent opportunity for newer graduates who have at least one year of sales experience and are eager to launch their career in software sales.</p><p>Responsibilities:</p><ul><li>Identify and engage prospective clients through outbound calls, emails, and social media.</li><li>Qualify leads to build a strong sales pipeline for our Account Executives.</li><li>Conduct needs assessments and articulates our software solutions to prospects.</li><li>Schedule meetings and demonstrations for the sales team.</li><li>Maintain accurate records in CRM and report on pipeline activity.</li><li>Collaborate with marketing to support demand-generation efforts.</li></ul><p><br></p>
<p>The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide customer service related to sales, sales promotions, product installations, and general communications.</p><p>· Maintain strong customer relationships by addressing inquiries promptly and professionally.</p><p>· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.</p><p>· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.</p><p>· Create improvement plans based on feedback from customer surveys and satisfaction data.</p><p>· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.</p>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join our team in Inver Grove Heights, Minnesota. This long-term contract position requires someone who can efficiently manage accounts payable functions while ensuring accuracy and compliance. The role offers a hybrid work schedule, with Tuesday and Wednesday required onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure timely and accurate payments.</p><p>• Maintain compliance with company policies and internal controls for accounts payable activities.</p><p>• Utilize ERP systems such as SAP R/3 to manage procure-to-pay processes effectively.</p><p>• Collaborate with vendors and internal stakeholders to resolve payment discrepancies.</p><p>• Perform account reconciliations and prepare financial reports as needed.</p><p>• Support process improvement initiatives to enhance efficiency in accounts payable workflows.</p><p>• Provide excellent customer service to vendors and business units.</p><p>• Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to complete daily tasks.</p><p>• Ensure adherence to submission deadlines and proper documentation.</p><p>• Assist with audits and implement corrective actions when necessary.</p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join our team in Inver Grove Heights, Minnesota. This long-term contract position requires someone who can efficiently manage accounts payable functions while ensuring accuracy and compliance. The role offers a hybrid work schedule, with Tuesday and Wednesday required onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure timely and accurate payments.</p><p>• Maintain compliance with company policies and internal controls for accounts payable activities.</p><p>• Utilize ERP systems such as SAP R/3 to manage procure-to-pay processes effectively.</p><p>• Collaborate with vendors and internal stakeholders to resolve payment discrepancies.</p><p>• Perform account reconciliations and prepare financial reports as needed.</p><p>• Support process improvement initiatives to enhance efficiency in accounts payable workflows.</p><p>• Provide excellent customer service to vendors and business units.</p><p>• Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to complete daily tasks.</p><p>• Ensure adherence to submission deadlines and proper documentation.</p><p>• Assist with audits and implement corrective actions when necessary.</p>
<p>This role focuses on resolving denied and non-paid insurance claims to ensure timely and accurate reimbursement. The representative will work insurance A/R accounts, communicate directly with payers, submit technical and clinical appeals, and identify root causes of underpayments, denials, and payment delays. Success in this role requires strong problem-solving skills, critical thinking, and the ability to work within federal, state, and payer-specific regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Examine denied and non-paid insurance claims to determine discrepancies</li><li>Contact insurance payers to follow up on outstanding claims</li><li>File technical and clinical appeals</li><li>Resolve underpayments, denials, and payment variances</li><li>Identify causes of payment delays and communicate trends to management</li><li>Document all account activity accurately in host and tracking systems</li><li>Maintain compliance with federal, state, and payer-specific regulations</li><li>Meet established productivity and quality standards</li></ul><p><br></p>
<p>We are looking for an experienced Supervisory Principal to join our team in the Greater Twin Cities area. In this role, you will ensure compliance with industry regulations while overseeing the activities of representatives and associated persons within the firm. This position is integral to maintaining high operational standards and supporting the firm's commitment to ethical practices.</p><p><strong>Responsibilities</strong></p><ul><li>Oversee and approve day-to-day business activities, including new and existing transactions.</li><li>Review and authorize forms for new accounts, service forms, and related client transactions.</li><li>Assist with due diligence processes for new products and vendors.</li><li>Analyze business practices to identify potential risks and trends.</li><li>Collaborate with senior management to recommend updates to policies and procedures.</li><li>Review and approve public communications.</li><li>Serve as a resource for employees on supervision topics and industry best practices.</li><li>Provide support for special projects and organizational initiatives as needed.</li></ul>
We are looking for an experienced Regional Marketing Manager to join our team in Shakopee, Minnesota. In this role, you will collaborate closely with sales representatives and customers to create tailored marketing strategies that align with business goals. You will oversee the execution of both traditional and digital marketing projects, ensuring they are delivered effectively and yield measurable results.<br><br>Responsibilities:<br>• Partner with sales teams to develop localized customer marketing plans and identify opportunities for growth.<br>• Engage with customers in meetings and calls to discuss marketing strategies and present company capabilities.<br>• Provide data-driven recommendations to customers on marketing timing, effectiveness, and optimization strategies.<br>• Oversee the implementation of customized marketing campaigns, including print and digital tactics such as advertisements, direct mail, and online promotions.<br>• Coordinate with vendors to manage marketing project execution, ensuring customer expectations are met.<br>• Act as a liaison between vendors and customers during the proofing process, ensuring quality and accuracy.<br>• Collect and analyze marketing data to assess the impact and performance of campaigns.<br>• Prepare and deliver detailed reports and summaries on marketing program outcomes to sales representatives and other stakeholders.<br>• Present quarterly marketing performance summaries to regional teams, highlighting key insights and recommendations.
