<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
<p>Overview</p><p>We are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.</p><p>Responsibilities</p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a key part in supporting prospective students and applicants within the higher education industry. This is a long-term contract position that requires excellent communication skills and a commitment to providing outstanding service.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to engage prospective students and applicants, including making 100+ calls per day.<br>• Reach out to individuals who have expressed interest and provide them with requested information.<br>• Serve as the first point of contact for inbound calls and online chats, creating a positive and welcoming experience.<br>• Assess caller needs and efficiently direct them to the appropriate team or individual for further assistance.<br>• Support various call campaign initiatives based on organizational priorities.<br>• Address inquiries and provide assistance to prospects, applicants, and current learners.<br>• Share best practices within the team to enhance service quality and efficiency.<br>• Handle administrative tasks as needed to support daily operations.
<p>The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Provide customer service related to sales, sales promotions, product installations, and general communications.</p><p>· Maintain strong customer relationships by addressing inquiries promptly and professionally.</p><p>· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.</p><p>· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.</p><p>· Create improvement plans based on feedback from customer surveys and satisfaction data.</p><p>· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.</p>
<p>Are you passionate about litigation and looking for a role where you can make a meaningful impact as part of a dedicated team? Our Northwestern Suburb Law Firm client is seeking a skilled <strong>Civil Litigation Attorney</strong> to join our long-established and well-respected litigation team! This opportunity is perfect for an attorney who thrives in a general practice environment. You’ll gain exposure to a broad range of litigation matters, handling cases that span <strong>trusts and estates litigation, contract disputes, and more.</strong></p><p><br></p><p><strong>Why You’ll Love This Position:</strong></p><ul><li><strong>Close-Knit Team Environment:</strong> As part of our small litigation team, you’ll play an active and integral role in the success of the firm. Your contributions will matter from day one!</li><li><strong>Diverse Caseload:</strong> Experience the variety of general practice litigation while building an impressive portfolio of cases across multiple practice areas.</li><li><strong>No Billable Hour Requirement:</strong> Enjoy the freedom to focus on doing your best work for clients without the pressure of meeting billable hour quotas.</li><li><strong>Mentorship and Growth:</strong> Work alongside experienced attorneys dedicated to your professional development. This is a tremendous opportunity for mentorship and long-term career growth.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Represent clients in a variety of civil litigation matters, including trusts and estates disputes, contract enforcement, and other general practice areas.</li><li>Handle all phases of litigation, from pleadings and discovery to trial and post-trial motions.</li><li>Collaborate with colleagues to develop creative strategies and solutions to meet client needs.</li><li>Maintain high ethical standards and uphold the firm’s reputation for client-focused service.</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Fund Accounting Senior Associate</strong> who is passionate about delivering high‑quality service and building strong client relationships. In this role, you will support day‑to‑day fund accounting operations, ensure accuracy and timeliness of deliverables, and collaborate with internal teams to resolve issues and improve processes. You will play a key role in maintaining operational excellence and contributing to overall team success.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a <strong>Fund Accounting Senior Associate</strong>, you will:</p><ul><li>Demonstrate strong functional and technical expertise across multiple disciplines.</li><li>Follow internal standards, SOPs, and job aids to ensure consistent, quality output.</li><li>Actively identify and recommend process improvements.</li><li>Respond promptly to internal and external inquiries.</li><li>Ensure accuracy, quality, and timeliness of all assigned work.</li><li>Estimate staffing needs, assign tasks, and manage short‑term deliverables.</li><li>Oversee workflow to ensure deadlines are met.</li><li>Train, mentor, and support junior team members.</li><li>Collaborate across teams, departments, and shared service centers as needed.</li><li>Manage your own performance and development, including training participation.</li><li>Communicate effectively with internal stakeholders and external partners.</li><li>Escalate risks in accordance with established policies and escalation paths.</li><li>Identify and report unusual or potentially suspicious activity following corporate guidelines.</li><li>Perform additional duties as assigned.</li></ul>
A highly regarded, established plaintiff-side litigation firm is seeking an experienced Associate Attorney to join its expanding practice. We specialize in representing clients who have suffered injury. We offer a demanding, fun, and supportive environment where attorneys are empowered to manage complex cases and achieve outstanding results. While the firm provides a robust lead stream, the ideal candidate will be entrepreneurial and desirous of long-term professional growth.<br><br>Key Responsibilities<br>The attorney will be responsible for the full lifecycle management of a significant caseload, directing support staff, and providing exceptional client service. Duties include:<br><br>Case Management: Overseeing and managing a personal caseload from initial contact through resolution.<br><br>Intake & Evaluation: Participating in client intake, evaluating the merits of potential cases, and communicating with prospective clients.<br><br>Litigation & Negotiation: Performing legal research and writing, preparing persuasive settlement demands, conducting negotiations, and commencing suit when necessary.<br><br>Courtroom Advocacy: Representing clients at hearings, depositions, and trial, with mentorship and support provided by senior attorneys.<br><br>Ethics & Service: Consistently acting ethically and providing high-quality customer service to all clients.<br><br>Qualifications<br>Experience: Minimum of 2+ years of direct experience representing plaintiffs in Personal Injury (PI) litigation.<br><br>Licensure: Must be currently licensed and in good standing with the Minnesota State Bar.<br><br>Case Handling: Demonstrated ability to independently handle litigation files from beginning to end with the assistance of support staff.<br><br>Bonus Experience: Prior experience in Worker's Compensation (WC) law is highly advantageous.<br><br>Soft Skills: Excellent interperso
We are looking for a dedicated Patient Service Representative to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will provide exceptional support to both potential and existing patients while collaborating with clinicians and internal teams. Your ability to communicate effectively and empathetically will be crucial in ensuring patients receive the highest level of service.<br><br>Responsibilities:<br>• Provide clear and compassionate communication to educate patients, address inquiries, and resolve conflicts through multiple channels.<br>• Accurately record and maintain detailed documentation of patient interactions in company systems.<br>• Collaborate with internal teams and clinicians to deliver seamless service and support.<br>• Stay informed about product offerings, competitor products, and industry trends to assist patients effectively.<br>• Meet performance standards, including call handling and quality benchmarks.<br>• Uphold ethical and meticulous business practices, adhering to relevant laws, regulations, and company guidelines.<br>• Handle additional responsibilities as assigned to support team objectives.
<p>We are looking for a dedicated SPANISH BILINGUAL Patient Service Representative to join our team in Minneapolis, Minnesota. In this role, you will be responsible for engaging with patients, clinicians, and internal teams to provide exceptional support and resolve concerns effectively. This is a long-term contract position within the healthcare industry, offering an opportunity to make a meaningful impact on patient care.</p><p><br></p><p>Responsibilities:</p><p>• Provide empathetic and knowledgeable guidance to patients, addressing inquiries and resolving issues through multiple communication channels.</p><p>• Accurately document patient interactions and updates in the designated systems.</p><p>• Collaborate with clinicians and internal teams to ensure seamless service delivery and patient satisfaction.</p><p>• Maintain comprehensive knowledge of products, competitive alternatives, and market trends to support patient needs.</p><p>• Meet established quality and call performance targets consistently.</p><p>• Adhere to ethical and detail-oriented standards, including compliance with relevant laws, regulations, and company policies.</p><p>• Support the organization by delivering excellent customer service and resolving complaints effectively.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p><strong>Join an industry leader!</strong> Our manufacturing client is seeking a highly skilled <strong>Litigation Paralegal</strong> to transition to an exciting <strong>in-house role</strong>. You will be a crucial part of the legal team, managing complex matters and contributing directly to business success.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims and lawsuits related to specific business units or product lines, gaining expertise in particular areas.</p><p>• Collaborate with internal teams to gather necessary information and provide updates on litigation progress.</p><p>• Partner with insurance providers and adjustors to address claims effectively.</p><p>• Collect, analyze, and organize internal and external documents required for legal proceedings.</p><p>• Coordinate with outside counsel, witnesses, and experts while aligning with the Legal Manager and Assistant General Counsel.</p><p>• Negotiate settlements and prepare relevant documentation, such as response letters, agreements, and releases.</p><p>• Draft responses to inquiries from federal, state, and local agencies.</p><p>• Assist with various legal projects based on the department's needs.</p><p>• Maintain meticulous records and ensure compliance with legal standards.</p><p>• Support the litigation team in trial preparation and case management activities.</p>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
<p>Are you passionate about empowering students to reach their full potential? We are seeking a dedicated and resourceful Customer Achievement Specialist to join our team! In this role, you will work remotely and exclusively support clients and customers located in Mountain or Pacific time zones.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide consistent, one-on-one coaching and support to help individuals set and achieve professional and personal goals</li><li>Monitor progress and proactively identify ways to encourage engagement and success</li><li>Serve as a trusted liaison between clients, customers, and administrative staff to resolve challenges and celebrate achievements</li><li>Facilitate small virtual workshops on study strategies, time management, and academic resilience</li><li>Maintain and track accurate records of communications, progress, and outcomes</li><li>Support onboarding and orientation for incoming clients/customers, helping them acclimate to expectations and resources</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys.</p><p><br></p><p>**MUST BE LOCATED IN THE UNITED STATES WITHIN PST OR MST TIME ZONES**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
<p>We are looking for a personable and organized Front Desk Coordinator to join a team in St. Louis Park. This is a long-term contract position with the potential to transition into a permanent role for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Greet staff, and visitors warmly while managing a welcoming and detail-oriented front desk environment.</p><p>• Handle incoming calls efficiently using a multi-line phone system, directing inquiries and providing accurate information.</p><p>• Assist with scheduling appointments and managing calendars to ensure timely coordination.</p><p>• Perform administrative tasks, including data entry, filing, and maintaining records.</p><p>• Support students during stressful situations by offering guidance and maintaining a calm demeanor.</p><p>• Collaborate with team members to ensure seamless communication and operational flow.</p><p>• Provide concierge-style services to meet the needs of the campus community.</p><p>• Address and resolve concerns or questions from students and staff promptly.</p><p>• Uphold the university's standards of customer service and satisfaction.</p><p>• Train and support new team members as needed to enhance overall departmental performance.</p>
<p>We are looking for a detail-oriented Billing Specialist to join our services team in Downtown Minneapolis, Minnesota. This role involves managing various aspects of the billing process and ensuring accuracy. The ideal candidate will have strong organizational skills and thrive in a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute finalized invoices and ensure electronic filing into the company's system.</p><p>• Generate detailed billing reports on an as-needed basis to support operational needs.</p><p>• Address billing and time entry inquiries to provide prompt resolutions.</p><p>• Maintain comprehensive billing files with clear instructions tailored to client specifications.</p><p>• Manage electronic billing tasks such as rate approvals, invoice submissions, budget documentation, and client setup.</p><p>• Collaborate with the billing team to address challenges and streamline monthly billing operations.</p><p>• Follow up on client inquiries to ensure customer satisfaction.</p><p>• Assist with additional department tasks and provide support as required.</p><p><br></p><p>An ideal candidate will have an Associates Degree or Bachelor's Degree in Accounting, Business, or similar, but experience will be considered in lieu of degree. 2+ years of billing experience is required for consideration, in addition to intermediate MS Excel skills. </p><p><br></p><p>This role is primarily onsite (1-2 days work from home at most, post-training), located in Downtown Minneapolis. Candidates must be comfortable working Downtown Minneapolis, and pre-tax transportation stipend is offered. Competitive, comprehensive benefits are offered including health, dental, 401k, and PTO. Beginning pay is $60-75k, depending on qualifications. If you are interested in this exciting role, please apply immediately for consideration! </p>
<p>Are you ready to be the first point of contact for a dynamic office in Minneapolis? Our team is seeking a professional and personable Receptionist to join our organization. This is an excellent opportunity to leverage your organizational strengths, communication skills, and customer service mindset in a progressive environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and welcome visitors, ensuring a friendly and professional reception area</li><li>Answer, screen, and route incoming phone calls with a helpful attitude</li><li>Manage incoming and outgoing mail, deliveries, and courier services</li><li>Maintain office supplies and equipment, placing orders as needed</li><li>Schedule meetings and manage conference room calendars</li><li>Support administrative projects and provide general team assistance</li></ul>
***100% onsite, Monday-Friday, in Gaylord, MN**** <br> Robert Half has a client with a permanent opening on their desktop support team in their Gaylord, Minnesota location. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to provide vital IT support across both office and production environments. The ideal candidate will possess strong technical skills, a proactive approach to problem-solving, and the ability to deliver outstanding customer service. <br> Responsibilities: • Offer daily IT support to users in office and manufacturing settings, ensuring minimal disruption to operations. • Standard Windows 10/11 and Office 365 environment for tier 1 & 2 support. • Monitor, log, and resolve technical issues using the Service Management system. • Analyze recurring problems, determine root causes, and implement effective long-term solutions. • Provide detail-oriented and courteous customer support to both internal and external stakeholders. • Configure, deploy, and maintain enterprise endpoint devices to ensure operational efficiency. • Conduct regular system maintenance and adhere to established IT policies and procedures. • Stay adaptable to evolving priorities and emerging technologies in a fast-paced environment. • Assist with creating and managing IT-related budgets to support organizational needs. • Travel domestically up to 10% to provide onsite support when required. <br> ANYONE INTERESTED IN FURTHER DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.
<p>This role focuses on resolving denied and non-paid insurance claims to ensure timely and accurate reimbursement. The representative will work insurance A/R accounts, communicate directly with payers, submit technical and clinical appeals, and identify root causes of underpayments, denials, and payment delays. Success in this role requires strong problem-solving skills, critical thinking, and the ability to work within federal, state, and payer-specific regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Examine denied and non-paid insurance claims to determine discrepancies</li><li>Contact insurance payers to follow up on outstanding claims</li><li>File technical and clinical appeals</li><li>Resolve underpayments, denials, and payment variances</li><li>Identify causes of payment delays and communicate trends to management</li><li>Document all account activity accurately in host and tracking systems</li><li>Maintain compliance with federal, state, and payer-specific regulations</li><li>Meet established productivity and quality standards</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Payable Representative to join our team in Inver Grove Heights, Minnesota. This long-term contract position requires someone who can efficiently manage accounts payable functions while ensuring accuracy and compliance. The role offers a hybrid work schedule, with Tuesday and Wednesday required onsite.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices and ensure timely and accurate payments.</p><p>• Maintain compliance with company policies and internal controls for accounts payable activities.</p><p>• Utilize ERP systems such as SAP R/3 to manage procure-to-pay processes effectively.</p><p>• Collaborate with vendors and internal stakeholders to resolve payment discrepancies.</p><p>• Perform account reconciliations and prepare financial reports as needed.</p><p>• Support process improvement initiatives to enhance efficiency in accounts payable workflows.</p><p>• Provide excellent customer service to vendors and business units.</p><p>• Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to complete daily tasks.</p><p>• Ensure adherence to submission deadlines and proper documentation.</p><p>• Assist with audits and implement corrective actions when necessary.</p>
We are looking for a personable and organized Receptionist to join our team in Fridley, Minnesota. In this role, you will be the first point of contact, providing exceptional customer service and handling a variety of administrative tasks. This is a long-term contract position offering the opportunity to work in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Greet visitors and ensure they feel welcomed upon arrival.<br>• Manage a multi-line phone system, routing calls efficiently and accurately.<br>• Respond to inbound calls and address inquiries with a high level of attention to detail.<br>• Maintain a clean and organized reception area.<br>• Provide administrative support, including document handling and communication management.<br>• Coordinate schedules and appointments as needed.<br>• Assist with basic office tasks to ensure smooth daily operations.<br>• Ensure messages are recorded and delivered promptly.<br>• Uphold confidentiality and demonstrate attention to detail in all interactions.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Bloomington, Minnesota. In this role, you will play a key part in managing and improving collection processes while ensuring timely resolution of outstanding accounts. This position offers an opportunity to contribute to the financial stability of a retail-focused organization.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collections to ensure timely payments.<br>• Communicate effectively with clients to resolve account discrepancies and payment delays.<br>• Analyze account histories to identify trends and recommend improvements to collection strategies.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Collaborate with internal teams to address billing concerns and streamline processes.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Provide regular updates and reports on collection progress to management.<br>• Assist in developing and implementing efficient billing collection methods.<br>• Handle sensitive financial data with discretion and professionalism.<br>• Proactively identify potential risks in accounts and propose solutions to mitigate them.
