;

10 results for Senior Customer Service Specialist in Milwaukee, WI

Relevance

Date Posted

Create a Job Alert

Email me about new Senior Customer Service Specialist jobs in Milwaukee, WI

Are you sure you want to pass on this job?

We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts.

Responsibilities:

• Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment.
• Handle specific customer issues related to paychecks, enrollment details, and hours worked.
• Communicate effectively with employers and PHW’s (employees of the employer).
• Process and manage customer data with precision and accuracy.
• Use Microsoft Excel and Microsoft Word to maintain and update customer records.
• Meet daily metrics as a measure of customer service effectiveness.
• Balance both inbound and outbound calls, ensuring customer satisfaction.
• Provide top-notch customer service while managing customer accounts.

• Position: Customer Service Representative
• Minimum of 1+ year of experience in a similar role
• Proficiency in answering inbound calls and handling both inbound and outbound calls
• Proven experience in call center customer service
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Proficient in email correspondence and maintaining customer communication
• Experience with Microsoft Excel for data management and reporting
• Proficiency in Microsoft Word for documentation and communication purposes

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

10 results for Senior Customer Service Specialist in Milwaukee, WI

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. As a Customer Service Representative, you will play a crucial role in handling customer inquiries, maintaining accurate records, and ensuring efficient processing of customer applications. This role is situated within the call center industry and will require you to make use of your exceptional customer service and data entry skills. Responsibilities: • Accurately process customer applications and maintain up-to-date records. • Handle customer inquiries and issues via phone calls and emails in a detail oriented and timely manner. • Efficiently manage inbound and outbound calls, ensuring a high level of customer satisfaction. • Interact with employers and employees to address queries regarding paychecks, enrollment, and hours worked. • Utilize Microsoft Excel and Word to track and document customer interactions and resolutions. • Maintain a consistent level of performance by meeting daily metrics. • Respond to fax communications and resolve related issues. • Ensure all customer correspondences are handled with utmost confidentiality and detail orientation.

Customer Service Representative We are opening an opportunity for a Customer Service Representative to join our team in Kenosha, Wisconsin. In this role, you will be an integral part of our operations, ensuring smooth processing of customer orders, maintaining inventory records, resolving issues, and managing internal and external communications. This role offers a contract to permanent employment opportunity. Responsibilities: • Ensure accurate and efficient processing of customer orders and requests. • Maintain and manage inventory records, including validation of item setup, purchase orders, and communication with warehouse. • Handle and resolve any issues or problems related to customer service. • Manage and respond to a variety of incoming emails from different internal sources. • Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs. • Collaborate with Account Management, Client Services, Production, Finance, and other operations staff. • Facilitate the resolution of exception reporting from start to finish – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions. • Prioritize orders and/or projects, including prompt expediting of emergency requests. • Maintain and distribute various reports as needed to ensure daily requirements are met. • Assist with special projects as necessary.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a Customer Service Representative, you will be instrumental in the processing of customer orders, managing email communication, and troubleshooting any issues that arise. This role involves close collaboration with Account Management, Client Services, Production, Finance, and operations staff. Responsibilities• Oversee the management of daily orders and address related inquiries• Take an active part in special project assignments as needed• Handle incoming emails from various internal sources effectively• Ensure clear and consistent communication with both internal and external team members regarding the status and requirements of programs• Facilitate accurate incoming inventory procedures, including item setup validation, purchase orders, and communication with the warehouse• Actively monitor and resolve exception reports from inception to conclusion• Prioritize orders or projects, including the swift expediting of urgent requests• Maintain and distribute various reports as needed to meet daily requirements• Actively engage with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments• Implement proactive strategies and leverage data to drive better and faster business decisions• Advocate for the continuous improvement of operations and processes to reduce operational burden and enhance the quality of sales and customer interactions.

Client Services Specialist We are seeking a Client Services Specialist to join our team in the IT Software industry, located in Hartland, Wisconsin. This role provides a contract to employment opportunity, where you will be involved in processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: • Coordinate with internal teams to understand requirements and liaise with external vendors for execution. • Review and confirm details on production plans in collaboration with internal teams and vendors. • Create comprehensive job layouts and purchase orders. • Organize the internal job approval process. • Engage with multiple departments and partners for follow-ups to ensure the completion of production items. • Detail the production process, ensuring the status of the operation is easily accessible and transparent. • Acquire a comprehensive understanding of internal software systems. • Manage and review reports to monitor the progress of projects and production jobs. • Provide exemplary customer service. • Perform data entry and order entry tasks. • Handle email correspondence with efficiency and professionalism.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. In this role, you will be heavily involved in order management, handling client inquiries, and maintaining inventory records in the retail industry. You will be part of a collaborative team and your work will have a direct impact on our operational efficiency. Responsibilities: • Handle incoming emails from various sources within the organization • Assist with special projects as needed • Maintain clear and consistent communication with both internal and external team members regarding the status and requirements of programs • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Ensure accurate incoming inventory by validating item setup, managing purchase orders, and communicating with the warehouse • Follow through on exception reporting from start to finish – generate reports, code items, follow up with stakeholders, and problem solve as necessary to eliminate exceptions • Prioritize orders and/or projects, including the swift expediting of emergency requests • Maintain and distribute various reports as needed to meet daily requirements • Take part in the design of promotional offers, campaign planning, scheduling meetings with key clients, and improving our service offerings • Foster and grow both external and internal relationships through proactive thought leadership and data-driven decision-making • Advocate for continuous improvement of operations and processes to reduce the burden on operations and enhance the quality of sales and customer interactions • Regularly interface with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team based in Kenosha, Wisconsin. In this role, you'll be instrumental in managing customer communications, processing orders, and maintaining inventory records. This position also involves troubleshooting and resolving issues, as well as collaborating with multiple departments within the organization. Responsibilities: • Handle customer inquiries and resolve issues efficiently • Manage and process customer orders accurately • Maintain precise records of customer orders and inventory • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Assist in the setup and validation of incoming inventory, purchase orders and liaise with the warehouse • Generate and distribute various reports to meet daily requirements • Prioritize orders and projects, including the expediting of emergency requests • Engage in proactive thought leadership and use data to drive business decisions • Develop promotional campaigns and schedule meetings with key clients to improve sales • Manage incoming emails from various internal sources and communicate clearly with team members regarding program status and requirements.

Sales Support Associate We are seeking a Sales Support Associate to join our team, operating in the industry. The role is based in Milwaukee, Wisconsin, 53226, United States, and offers a contract to permanent employment opportunity. In this role, you will be required to manage client proposals, maintain records, and provide support to the sales and account management teams. Responsibilities: • Collaborate with the Vice President, Account Managers, and Sales Executives to manage a variety of projects • Accurately process and record client prospect and renewal information • Maintain and update various databases, encompassing vendors, clients, brokers, and more • Generate monthly reports for both internal and external use • Assist in managing office supplies and maintaining both electronic and paper files • Provide post-sales support and superior customer service • Handle detailed documentation and data entry tasks • Prepare proposals for the sales team and manage the stock of brochures and flyers • Track quote requests, record responses, and prepare customer quotes • Monitor new and renewal sales activity and report accurately.

Sr. SQL Database Administrator Are you a talented SQL Database Administrator looking for a role where you can focus on database administration and support? Our Milwaukee area based client is seeking a Senior SQL DBA to join their collaborative team. What You’ll Do:<ul><li>Administer, maintain, and optimize SQL Server databases in a production environment.</li><li>Ensure database performance, integrity, and security while managing backups and disaster recovery solutions.</li><li>Troubleshoot and resolve database issues, providing expert-level support.</li><li>Work closely with internal teams to implement best practices for database maintenance and optimization.</li><li>Assist in database migrations, upgrades, and performance tuning initiatives.</li></ul>

TalentMatch®

10 results for Senior Customer Service Specialist in Milwaukee, WI

TalentMatch^®