Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.
This is a permanent placement opportunity offering full benefits package, paid time off and 401k match.
Primary Responsibilities:
- Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.
- Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.
- Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.
- Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.
- Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.
- Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.
- Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.
- Associate's or bachelor’s degree in accounting, finance, or a related field preferred, but equivalent experience may be considered.
- At least 2-4 years of full-cycle Accounts Receivable experience, preferably in the manufacturing industry.
- Knowledge of ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and accounting software. Comfort with running and interpreting AR aging and cash flow reports.
- Strong attention to detail, exceptional organizational skills, and ability to prioritize tasks in a deadline-driven environment. Strong communication and negotiation skills for customer interactions.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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7 results for Product Support Specialist in Milwaukee, WI
- Brookfield, WI
- onsite
- Permanent
- 47000.00 - 52000.00 USD / Yearly
- <p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
- 2025-09-15T16:39:08Z
- Milwaukee, WI
- onsite
- Permanent
- 100000.00 - 120000.00 USD / Yearly
- <p><strong>IT Computer Operations Manager</strong></p><p><br></p><p><strong>Position Summary:</strong> This is a full-time, salaried <strong>IT Computer Operations Manager</strong> position that reports to the Chief Executive Officer. It's a hybrid role that typically requires three days in the office, with some evening and weekend hours as needed. The main goal of this role is to provide the highest level of service to both internal and external customers. You'll be responsible for hands-on leadership in technology strategy and operations, and you'll configure and maintain the organization's IT hardware, software, network, and retail systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Leadership and Management</strong></p><ul><li>Provide hands-on leadership and create a collaborative and inclusive workplace.</li><li>Supervise and guide IT Support Specialists and the Pricing Manager.</li><li>Manage IT-related projects, making sure they are on time, on budget, and meet quality standards.</li><li>Develop and manage the IT operating budget and help with capital planning.</li><li>Build and maintain relationships with external service providers and manage vendor contracts.</li><li>Ensure that all communication is clear and respectful, and that staff are treated consistently and fairly.</li><li>Keep up with technology and industry trends and advise leadership on their potential impact.</li></ul><p><strong>Information Technology</strong></p><ul><li>Administer and support business-critical software and cloud services, like Microsoft 365. You'll ensure these systems are secure, perform well, and are always available.</li><li>Direct the administration of all technology assets, including servers, desktops, laptops, handheld devices, and point-of-sale (POS) registers.</li><li>Maintain and support the network infrastructure, which includes firewalls, switches, and VPN.</li><li>Oversee helpdesk operations to provide timely support to internal customers.</li><li>Manage security awareness programs, data backups, and disaster recovery systems.</li><li>Direct the procurement, configuration, and lifecycle management of all IT assets.</li></ul><p><strong>Retail Technology</strong></p><ul><li>Act as the subject matter expert for the ECRS Catapult point-of-sale system, focusing on its configuration and process optimization.</li><li>Lead projects to improve the efficiency and accuracy of the Catapult system.</li><li>Manage Catapult data to ensure it is accurate, usable, and has integrity.</li></ul><p><br></p>
- 2025-09-05T04:08:44Z
- Elm Grove, WI
- onsite
- Permanent
- 75000.00 - 100000.00 USD / Yearly
- <p><strong>Job Title: Field Systems Engineer – IT Infrastructure & Client Services</strong></p><p><br></p><p><strong>Overview:</strong></p><p>Robert Half is seeking a tech-savvy, solutions-oriented Field Systems Engineer who thrives in client-facing environments and enjoys building strong, long-term relationships through technical excellence. This role offers a unique mix of on-site support, systems engineering, and strategic consulting in a managed services environment. You'll be guiding clients through infrastructure modernization, cybersecurity enhancement, and cloud transformation.</p><p><br></p><p><strong>This is a Direct/Permanent Hire position, that will require a hybrid in-office schedule.</strong></p><p><strong>Travel to local clients is required. Must have a valid driver's license and active insurance policy.</strong></p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Act as the primary technical contact for a portfolio of business clients, managing all aspects of their IT systems.</li><li>Architect, configure, and support a range of systems including servers, network gear, firewalls, and data protection tools.</li><li>Plan and execute server transitions, network refreshes, and virtualization rollouts using Hyper-V or VMware.</li><li>Deploy and manage cloud platforms like Microsoft 365, Azure, and SharePoint.</li><li>Offer advanced troubleshooting for escalated service tickets beyond the helpdesk or remote operations center.</li><li>Conduct regular system audits, performance assessments, and preventive maintenance tasks.</li><li>Recommend and implement security solutions, including MFA, EDR, and compliance support across HIPAA, PCI, and other frameworks.</li><li>Participate in technical planning sessions with client stakeholders to align IT strategy with business goals.</li><li>Contribute to internal process improvements and stay on top of evolving tech stacks and industry best practices.</li></ul><p><br></p>
- 2025-09-09T15:53:57Z
- Milwaukee, WI
- onsite
- Temporary
- 20.59 - 23.84 USD / Hourly
- We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.<br><br>Responsibilities:<br>• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.<br>• Evaluate hardware and software compatibility to meet Windows 11 requirements.<br>• Resolve technical issues and troubleshoot challenges that arise during the migration process.<br>• Configure network settings and set up endpoint devices as needed for the system upgrade.<br>• Partner with client IT staff and project managers to adhere to project timelines and deliverables.<br>• Offer guidance and support to end-users facing difficulties with the new operating system.<br>• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.<br>• Conduct testing to confirm system functionality after migration.<br>• Ensure all devices meet security and performance standards post-upgrade.
- 2025-09-02T17:44:14Z
- Janesville, WI
- onsite
- Permanent
- 90000.00 - 120000.00 USD / Yearly
- <p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
- 2025-08-26T23:59:32Z
- Menomonee Falls, WI
- onsite
- Permanent
- 70000.00 - 80000.00 USD / Yearly
- <p>We are seeking a proactive and highly organized Executive Assistant to provide comprehensive support to a Menomonee Falls, WI area organization. The ideal candidate will excel in managing a variety of tasks such as scheduling meetings, expense reporting, booking travel, and overseeing social media accounts. This role demands a detail-oriented, tech-savvy professional with exceptional communication skills and the ability to anticipate needs in a fast-paced environment. </p><p><strong>Job Responsibilities:</strong></p><ul><li>Manage complex calendars, coordinate schedules, and ensure meetings are organized efficiently.</li><li>Prepare detailed expense reports and handle reimbursements in alignment with company policies.</li><li>Coordinate domestic and international travel arrangements, including itineraries, transportation, and accommodations.</li><li>Assist in managing the organization’s social media presence by scheduling posts, monitoring engagement, and providing analytics.</li><li>Handle confidential information and communications with discretion.</li><li>Serve as a point of contact between senior leadership, clients, and other internal or external stakeholders.</li><li>Create and edit correspondence, reports, spreadsheets, and presentations as needed.</li><li>Organize and maintain electronic files, contracts, and important documents.</li><li>Participate in planning and execution of special projects or events.</li><li>Continuously seek ways to enhance operational efficiency and prioritize key initiatives.</li></ul>
- 2025-09-23T16:03:44Z
- Plymouth, WI
- onsite
- Temporary
- - USD / Hourly
- We are looking for a detail-oriented Accounts Receivable & Collections specialist to join our team in Plymouth, Wisconsin. This is a long-term contract position that requires expertise in managing financial transactions, invoicing, and collections processes. The role involves working onsite in a business casual environment and offers the opportunity to contribute to automation initiatives and system improvements.<br><br>Responsibilities:<br>• Process freight invoicing and ensure accuracy in vouching freight invoices.<br>• Manage accounts receivable tasks, including collections and cash applications.<br>• Assist with accounts payable functions as needed.<br>• Support automation projects to improve efficiency in financial operations.<br>• Handle customer portals and resolve any related issues.<br>• Contribute to acquisition-related workload and ensure smooth transitions.<br>• Generate and review aging reports to monitor overdue accounts.<br>• Perform billing functions and ensure timely processing.<br>• Collaborate with internal teams to enhance financial systems and workflows.
- 2025-08-21T16:54:02Z