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11 results for Product Support Specialist in Milwaukee, WI

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We are offering a long-term contract employment opportunity for a Technical Help Desk 1 role in Menomonee Falls, Wisconsin. The primary function of this role is to provide technical assistance to computer system users remotely or over the telephone.

Responsibilities:
• Provide technical assistance and support to users, resolving lower complexity issues.
• Communicate with users to identify and troubleshoot computer problems.
• Operate computer software such as configuration management software, desktop communications software, operating system software, and internet directory services software.
• Use technical manuals and conduct computer diagnostics to investigate and rectify issues.
• Maintain records of daily data communication transactions, problems, remedial actions taken, or installation activities.
• Install software or perform hardware testing remotely.
• Demonstrate strong interpersonal skills and customer service abilities.
• Utilize problem-solving skills to manage time effectively and work independently.
• Ensure accurate operation of electronic equipment, computer hardware, and software.
• Answer user inquiries regarding computer software or hardware operation.

• Proven experience in Customer Service
• Exceptional Communication skills
• Experience in Training and Operations
• Strong knowledge of Technical Support procedures
• Ability to deliver effective Presentations
• Proficiency in the use of 'About Time' software
• Basic understanding of Internet and its functionalities
• Knowledge of Benefit Functions
• Ability to Troubleshoot technical issues effectively
• Fluency in English Language
• Experience in providing Deskside Support
• Excellent Time Management skills
• Knowledge of Consumer Electronics
• Proficiency in Microsoft Office Suites
• Ability to Resolve Issues promptly
• Experience in Configuration Management
• Knowledge of Operating System fundamentals
• Strong Interpersonal Skills
• Understanding of Computer System architecture
• Experience in managing Terminations
• Knowledge of Desktop Hardware
• Familiarity with ERP Solutions
• Understanding of Computer Hardware fundamentals

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

11 results for Product Support Specialist in Milwaukee, WI

Technical Help Desk 1 We are offering a long-term contract employment opportunity for a Technical Help Desk 1 role in Menomonee Falls, Wisconsin. The primary function of this role is to provide technical assistance to computer system users remotely or over the telephone. Responsibilities: • Provide technical assistance and support to users, resolving lower complexity issues. • Communicate with users to identify and troubleshoot computer problems. • Operate computer software such as configuration management software, desktop communications software, operating system software, and internet directory services software. • Use technical manuals and conduct computer diagnostics to investigate and rectify issues. • Maintain records of daily data communication transactions, problems, remedial actions taken, or installation activities. • Install software or perform hardware testing remotely. • Demonstrate strong interpersonal skills and customer service abilities. • Utilize problem-solving skills to manage time effectively and work independently. • Ensure accurate operation of electronic equipment, computer hardware, and software. • Answer user inquiries regarding computer software or hardware operation.

Accounts Payable Specialist Join Robert Half's Full-Time Engagement Professionals Practice!Robert Half is expanding its Full-Time Engagement Professionals Practice and is seeking talented Accounts Payable (A/P) Clerks to join our team! In this full-time, permanent position, you'll work closely with clients' Accounting Managers to support their AP/Finance Departments. Key duties include invoice matching and batching, reconciling sub-ledgers to the general ledger (G/L), resolving A/P issues, processing checks and expense reports, and assisting with audits. This is a fantastic opportunity to grow in an engaging, fast-paced environment.Key Responsibilities<ul><li>Execute full-cycle A/P processes, ensuring accuracy and compliance.</li><li>Provide internal customer service and support administrative tasks.</li><li>Organize, scan, and file key financial documents.</li><li>Assist with audits and other duties as required.</li></ul>Why Choose Robert Half?As a Full-Time Engagement Professional, you’ll manage diverse Accounting & Finance projects, from interim roles (e.g., reconciliation, audit prep, process improvement) to tackling business challenges. You'll also participate in professional networking and support business development efforts, with additional compensation available for successful new-business contributions.Apply Today!If you’re detail-oriented, technically skilled, and passionate about client relationships, submit your most recent resume and let’s discuss the next step in your career!Robert Half is an Equal Opportunity Employer. M/F/Disability/Veterans.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Germantown, Wisconsin. As a Desktop Support Analyst, you will be expected to provide both direct and indirect IT support with a focus on hardware, software, and system management. You will play an integral role in the development and maintenance of systems and processes to ensure the smooth operation of our business. Responsibilities: • Provide technical support and assistance, focusing on computer systems, hardware, software, and network systems. • Collaborate with internal and external stakeholders to deliver high-quality IT services. • Manage the setup, installation, configuration, and maintenance of computer hardware and software. • Oversee system upgrades, ensuring minimal disruption to business operations. • Conduct regular system backups to safeguard business data. • Troubleshoot hardware and software issues promptly and efficiently. • Manage disaster recovery processes to ensure business continuity. • Work closely with other departments and third-party ERP software suppliers to ensure efficient IT operations. • Use your skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to enhance our IT support services. • Work independently, demonstrating your excellent problem-solving skills.

Help Desk Analyst III We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: • Facilitate efficient processing of customer credit applications. • Maintain and update customer credit records with precision. • Address customer inquiries and resolve them promptly. • Monitor customer accounts and initiate appropriate action when necessary. • Provide level 2& 3 technical support, acting as a liaison between the service desk, infrastructure teams, and IT leadership. • Manage IT computer assets, including computer inventory management and e-waste recycling processes. • Gain proficiency in using ServiceNow or a comparable ticketing system for better task management. • Develop a thorough understanding of o365, OKTA, and Active Directory for efficient problem-solving. • Handle deployments and configuration management, ensuring the smooth running of computer hardware. • Leverage knowledge of Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Microsoft 365 Enterprise for effective troubleshooting. • Utilize Okta and the ServiceNow Platform to optimize IT service management. • Maintain a comprehensive understanding of computer hardware to support technical issues.

PC Technician We are offering a 3m-4m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites throughout the Greater Milwaukee area. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration. Responsibilities:<ul><li>Check migration data if user shall have new / replacement endpoint or have their own computer reused. </li><li>Welcome end-users scheduled for migration and commenced the migration process with them. </li><li>Migrate by joining user, device, and phone by the defined Intune enrolment processes </li><li>Receive and log the device according to checklist </li><li>Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support. </li><li>Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out </li><li>Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers </li><li>Provide ad-hoc support for the migrated end-users while the migration team is on site </li><li>Be visible, service minded and the migration programs public image on site </li><li>Provide necessary hand-out support and service according to hand-out checklist. </li></ul>

Desktop Support Analyst We are seeking a Desktop Support Analyst, based in Milwaukee, Wisconsin, 53202, United States, to join our team. In this role, you will be responsible for managing and resolving hardware, software, and network issues. This position offers a contract to permanent employment opportunity. Responsibilities: • Efficiently address and resolve hardware, software, and network-related issues • Monitor installed software and manage software licensing • Supervise and implement software upgrades as needed • Maintain a comprehensive inventory of all installed software • Utilize various technologies like Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management • Effectively manage the Service Desk Tickets and Support Tickets • Handle customer inquiries and oversee customer accounts • Apply strong communication and problem-solving skills in daily tasks • Use Cisco Networking skills for network troubleshooting and management.

Bookkeeper Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Bookkeepers to our stimulating operation! This position works closely with and reports to an Accounting Manager at the Client's site and handles all general bookkeeping and administrative needs of the Finance Department. The Bookkeeper will primarily focus on managing financial transactions, maintaining accurate financial records, reconciling accounts, and supporting the team with various day-to-day accounting tasks. Join a fast-growing team in this exciting job opportunity that offers career growth. Located in Milwaukee, Wisconsin, the Bookkeeper will be engaged on mission-critical projects that require continuity and expertise.Major Responsibilities:<ul><li>Manage accounts payable (A/P) and accounts receivable (A/R), including processing invoices and payments.</li><li>Reconcile bank statements and general ledger accounts to ensure accuracy and resolve discrepancies.</li><li>Record daily financial transactions and maintain an organized general ledger.</li><li>Assist with month-end and year-end closings by preparing necessary reports and documentation.</li><li>Monitor and maintain compliance with company financial policies and procedures.</li><li>Generate financial reports, including balance sheets and income statements, for management review.</li><li>Assist with budget preparation and cash flow monitoring.</li><li>Provide support for internal and external audits by preparing schedules and documentation as needed.</li><li>Maintain an organized filing system for financial records and supporting documents.</li><li>Perform additional tasks as assigned to support the Finance Department.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as reconciliations, A/P and A/R management, audit preparation/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical bookkeeping/accounting but also in client relationships and project management!

Sr. SQL Database Administrator Are you a talented SQL Database Administrator looking for a role where you can focus on database administration and support? Our Milwaukee area based client is seeking a Senior SQL DBA to join their collaborative team. What You’ll Do:<ul><li>Administer, maintain, and optimize SQL Server databases in a production environment.</li><li>Ensure database performance, integrity, and security while managing backups and disaster recovery solutions.</li><li>Troubleshoot and resolve database issues, providing expert-level support.</li><li>Work closely with internal teams to implement best practices for database maintenance and optimization.</li><li>Assist in database migrations, upgrades, and performance tuning initiatives.</li></ul>

Accountant Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Accountants to our stimulating operation! This position works closely and reports to an Accounting Manager at the Client's site and handles all general accounting and administrative needs of the Finance Department. The Accountant will primarily focus on tasks such as journal entries, reconciliations, month-end close, financial reporting, and supporting the accounting team with various project-based initiatives. Join a fast-growing team in this exciting job opportunity that offers career growth. Located in Milwaukee, Wisconsin, the Accountant will be engaged on mission-critical projects that require continuity and expertise.Major Responsibilities:<ul><li>Prepare and post journal entries while ensuring accuracy and compliance with company policies.</li><li>Perform monthly account reconciliations, including bank accounts, sub-ledgers, and general ledger accounts.</li><li>Assist with the month-end, quarter-end, and year-end close processes.</li><li>Analyze financial information to identify discrepancies and resolve issues promptly.</li><li>Generate financial reports and assist with variance analysis for management review.</li><li>Support internal and external audits by preparing schedules and providing necessary documentation.</li><li>Assist in the implementation of process improvements and system upgrades.</li><li>Maintain accurate and organized records of financial transactions and related documentation.</li><li>Provide excellent customer service to internal and external stakeholders.</li><li>Carry out additional tasks as assigned.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as reconciliations, month-end close, audit preparation/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical accounting/analysis but also in client relationships and project management!

IT Director Are you a strategic IT leader with a strong background in cybersecurity, software systems, and infrastructure? We’re looking for an IT Director to take ownership of all things IT for a growing manufacturing company. This role oversees an 10-person IT team, ensuring seamless operations while fostering a culture of trust and accountability—without micromanaging. Key Responsibilities:<ul><li>Provide strategic direction and leadership for all IT operations, infrastructure, and software systems.</li><li>Oversee cybersecurity initiatives to ensure compliance with industry audits and protect company assets.</li><li>Guide software development efforts, ensuring systems align with business objectives.</li><li>Manage IT infrastructure, including networks, servers, and cloud environments.</li><li>Support and develop a high-performing IT team, fostering professional growth and collaboration.</li><li>Partner with leadership to align IT strategies with company goals.</li><li>Evaluate and implement new technologies to drive efficiency and innovation.</li></ul>

ERP Integration Manager We are offering a permanent employment opportunity for an ERP Integration Manager in Milwaukee, Wisconsin. In this role, you will lead the implementation of Epicor software for a new division in the manufacturing industry. Your key responsibilities will include managing the full implementation process, facilitating communication between internal teams and external vendors, and ensuring the successful deployment of the software. Responsibilities: • Lead the Epicor software implementation process, ensuring the timely delivery of objectives. • Communicate effectively with both internal teams and external vendors to manage system integrations, customizations, and vendor-delivered solutions. • Evaluate existing processes within the business division and recommend optimized workflows supported by Epicor functionalities. • Coordinate training sessions for end-users, develop training documentation, and provide ongoing technical or functional support as needed. • Oversee the secure and accurate migration of data from legacy systems to Epicor, ensuring minimal disruption to business operations. • Manage system testing, troubleshoot issues, and ensure quality assurance before the system goes live. • Collaborate cross-functionally with internal teams, including IT, operations, production, finance, and leadership, to understand unique business requirements and align them with Epicor functionalities. • Assist in managing changes to workflows and processes while mitigating resistance from stakeholders and users.

Technology Doesn't Change the World, People Do.®

11 results for Product Support Specialist in Milwaukee, WI

Technology Doesn't Change the World, People Do.^®