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9 results for Desktop Support Analyst in Milwaukee, WI

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We are offering a long term contract employment opportunity for a Desktop Support Analyst in Germantown, Wisconsin. As a Desktop Support Analyst, you will be expected to provide both direct and indirect IT support with a focus on hardware, software, and system management. You will play an integral role in the development and maintenance of systems and processes to ensure the smooth operation of our business.

Responsibilities:
• Provide technical support and assistance, focusing on computer systems, hardware, software, and network systems.
• Collaborate with internal and external stakeholders to deliver high-quality IT services.
• Manage the setup, installation, configuration, and maintenance of computer hardware and software.
• Oversee system upgrades, ensuring minimal disruption to business operations.
• Conduct regular system backups to safeguard business data.
• Troubleshoot hardware and software issues promptly and efficiently.
• Manage disaster recovery processes to ensure business continuity.
• Work closely with other departments and third-party ERP software suppliers to ensure efficient IT operations.
• Use your skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to enhance our IT support services.
• Work independently, demonstrating your excellent problem-solving skills.

• Position requires a minimum of 3 years of experience as a Desktop Support Analyst or in a similar role.

• Proficiency in Android Development is a must.

• Strong knowledge of Cisco Technologies is required.

• Familiarity with Citrix Technologies is needed.

• Ability to handle Computer Hardware issues is necessary.

• Expertise in Dell Technologies is essential.

• Experience with Active Directory is mandatory.

• Proficiency in handling Apple Devices is expected.

• Knowledge of Backup Technologies is a must.

• Experience in Configuration Management is required.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

9 results for Desktop Support Analyst in Milwaukee, WI

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Germantown, Wisconsin. As a Desktop Support Analyst, you will be expected to provide both direct and indirect IT support with a focus on hardware, software, and system management. You will play an integral role in the development and maintenance of systems and processes to ensure the smooth operation of our business. Responsibilities: • Provide technical support and assistance, focusing on computer systems, hardware, software, and network systems. • Collaborate with internal and external stakeholders to deliver high-quality IT services. • Manage the setup, installation, configuration, and maintenance of computer hardware and software. • Oversee system upgrades, ensuring minimal disruption to business operations. • Conduct regular system backups to safeguard business data. • Troubleshoot hardware and software issues promptly and efficiently. • Manage disaster recovery processes to ensure business continuity. • Work closely with other departments and third-party ERP software suppliers to ensure efficient IT operations. • Use your skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to enhance our IT support services. • Work independently, demonstrating your excellent problem-solving skills.

Desktop Support Analyst We are seeking a Desktop Support Analyst, based in Milwaukee, Wisconsin, 53202, United States, to join our team. In this role, you will be responsible for managing and resolving hardware, software, and network issues. This position offers a contract to permanent employment opportunity. Responsibilities: • Efficiently address and resolve hardware, software, and network-related issues • Monitor installed software and manage software licensing • Supervise and implement software upgrades as needed • Maintain a comprehensive inventory of all installed software • Utilize various technologies like Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management • Effectively manage the Service Desk Tickets and Support Tickets • Handle customer inquiries and oversee customer accounts • Apply strong communication and problem-solving skills in daily tasks • Use Cisco Networking skills for network troubleshooting and management.

Help Desk Analyst III We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: • Facilitate efficient processing of customer credit applications. • Maintain and update customer credit records with precision. • Address customer inquiries and resolve them promptly. • Monitor customer accounts and initiate appropriate action when necessary. • Provide level 2& 3 technical support, acting as a liaison between the service desk, infrastructure teams, and IT leadership. • Manage IT computer assets, including computer inventory management and e-waste recycling processes. • Gain proficiency in using ServiceNow or a comparable ticketing system for better task management. • Develop a thorough understanding of o365, OKTA, and Active Directory for efficient problem-solving. • Handle deployments and configuration management, ensuring the smooth running of computer hardware. • Leverage knowledge of Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Microsoft 365 Enterprise for effective troubleshooting. • Utilize Okta and the ServiceNow Platform to optimize IT service management. • Maintain a comprehensive understanding of computer hardware to support technical issues.

PC Technician We are offering a 2m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites throughout the Greater Milwaukee area. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration. Responsibilities:<ul><li>Check migration data if user shall have new / replacement endpoint or have their own computer reused. </li><li>Welcome end-users scheduled for migration and commenced the migration process with them. </li><li>Migrate by joining user, device, and phone by the defined Intune enrolment processes </li><li>Receive and log the device according to checklist </li><li>Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support. </li><li>Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out </li><li>Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers </li><li>Provide ad-hoc support for the migrated end-users while the migration team is on site </li><li>Be visible, service minded and the migration programs public image on site </li><li>Provide necessary hand-out support and service according to hand-out checklist. </li></ul>

IT Help Desk Technician (Level 1 & 2) Are you passionate about solving IT challenges and delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make an immediate impact? If so, we have the perfect opportunity for you!We are looking for a Help Desk Technician (Level 1 & 2) to join a growing IT consulting team. This Direct Hire/Permanent Placement role is perfect for a go-getter who loves tackling technical issues, working directly with clients, and growing their IT career. What You’ll Do:<ul><li>Handle Level 1 & Level 2 tickets, troubleshooting a wide range of IT issues for clients.</li><li>Deliver an outstanding customer experience, ensuring timely and professional support.</li><li>Work with a variety of technologies, from desktops and networking to cloud-based solutions.</li><li>Collaborate with senior engineers and escalate issues when necessary.</li><li>Learn and grow in a supportive environment with long-term career potential.</li></ul>

Technical Help Desk 1 We are offering a long-term contract employment opportunity for a Technical Help Desk 1 role in Menomonee Falls, Wisconsin. The primary function of this role is to provide technical assistance to computer system users remotely or over the telephone. Responsibilities: • Provide technical assistance and support to users, resolving lower complexity issues. • Communicate with users to identify and troubleshoot computer problems. • Operate computer software such as configuration management software, desktop communications software, operating system software, and internet directory services software. • Use technical manuals and conduct computer diagnostics to investigate and rectify issues. • Maintain records of daily data communication transactions, problems, remedial actions taken, or installation activities. • Install software or perform hardware testing remotely. • Demonstrate strong interpersonal skills and customer service abilities. • Utilize problem-solving skills to manage time effectively and work independently. • Ensure accurate operation of electronic equipment, computer hardware, and software. • Answer user inquiries regarding computer software or hardware operation.

CRM Analyst Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to NetSuite, and is looking for a CRM Analyst to be the subject matter expert. This role will work closely with key business units to optimize, maintain, and enhance the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. What You’ll Do:<ul><li>Serve as the CRM SME, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across sales, marketing, operations, and finance to understand requirements and improve CRM workflows.</li><li>Analyze, refine, and automate CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide training and support to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>

Business Systems Analyst - EDI & ERP Are you a tech-savvy problem solver who loves streamlining business processes? Join a thriving manufacturing organization as a Business Systems Analyst, where you'll play a key role in integrating and optimizing EDI and ERP systems. The company culture is top-notch, the benefits are rock-solid, and they're looking for someone ready to make an impact! This is a Direct Hire opportunity with bonus potential on top of the annual salary. What You’ll Do:<ul><li>Drive EDI and ERP integration projects, ensuring seamless data flow between systems.</li><li>Collaborate with cross-functional teams to enhance business processes through technology.</li><li>Work with SQL databases to analyze, troubleshoot, and optimize system performance.</li><li>Support reporting initiatives using SSRS (nice to have).</li><li>Utilize C# (if you have experience) to assist in system enhancements and customizations.</li></ul>

IT Director Are you a strategic IT leader with a strong background in cybersecurity, software systems, and infrastructure? We’re looking for an IT Director to take ownership of all things IT for a growing manufacturing company. This role oversees an 10-person IT team, ensuring seamless operations while fostering a culture of trust and accountability—without micromanaging. Key Responsibilities:<ul><li>Provide strategic direction and leadership for all IT operations, infrastructure, and software systems.</li><li>Oversee cybersecurity initiatives to ensure compliance with industry audits and protect company assets.</li><li>Guide software development efforts, ensuring systems align with business objectives.</li><li>Manage IT infrastructure, including networks, servers, and cloud environments.</li><li>Support and develop a high-performing IT team, fostering professional growth and collaboration.</li><li>Partner with leadership to align IT strategies with company goals.</li><li>Evaluate and implement new technologies to drive efficiency and innovation.</li></ul>

Technology Doesn't Change the World, People Do.®

9 results for Desktop Support Analyst in Milwaukee, WI

Technology Doesn't Change the World, People Do.^®