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10 results for Desktop Support Analyst in Milwaukee, WI

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We are offering a long term contract employment opportunity for a Desktop Support Analyst in Germantown, Wisconsin. As a Desktop Support Analyst, you will be expected to provide both direct and indirect IT support with a focus on hardware, software, and system management. You will play an integral role in the development and maintenance of systems and processes to ensure the smooth operation of our business.

Responsibilities:
• Provide technical support and assistance, focusing on computer systems, hardware, software, and network systems.
• Collaborate with internal and external stakeholders to deliver high-quality IT services.
• Manage the setup, installation, configuration, and maintenance of computer hardware and software.
• Oversee system upgrades, ensuring minimal disruption to business operations.
• Conduct regular system backups to safeguard business data.
• Troubleshoot hardware and software issues promptly and efficiently.
• Manage disaster recovery processes to ensure business continuity.
• Work closely with other departments and third-party ERP software suppliers to ensure efficient IT operations.
• Use your skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to enhance our IT support services.
• Work independently, demonstrating your excellent problem-solving skills.

• Position requires a minimum of 3 years of experience as a Desktop Support Analyst or in a similar role.

• Proficiency in Android Development is a must.

• Strong knowledge of Cisco Technologies is required.

• Familiarity with Citrix Technologies is needed.

• Ability to handle Computer Hardware issues is necessary.

• Expertise in Dell Technologies is essential.

• Experience with Active Directory is mandatory.

• Proficiency in handling Apple Devices is expected.

• Knowledge of Backup Technologies is a must.

• Experience in Configuration Management is required.

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10 results for Desktop Support Analyst in Milwaukee, WI

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Germantown, Wisconsin. As a Desktop Support Analyst, you will be expected to provide both direct and indirect IT support with a focus on hardware, software, and system management. You will play an integral role in the development and maintenance of systems and processes to ensure the smooth operation of our business. Responsibilities: • Provide technical support and assistance, focusing on computer systems, hardware, software, and network systems. • Collaborate with internal and external stakeholders to deliver high-quality IT services. • Manage the setup, installation, configuration, and maintenance of computer hardware and software. • Oversee system upgrades, ensuring minimal disruption to business operations. • Conduct regular system backups to safeguard business data. • Troubleshoot hardware and software issues promptly and efficiently. • Manage disaster recovery processes to ensure business continuity. • Work closely with other departments and third-party ERP software suppliers to ensure efficient IT operations. • Use your skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to enhance our IT support services. • Work independently, demonstrating your excellent problem-solving skills.

Desktop Support Analyst We are seeking a Desktop Support Analyst, based in Milwaukee, Wisconsin, 53202, United States, to join our team. In this role, you will be responsible for managing and resolving hardware, software, and network issues. This position offers a contract to permanent employment opportunity. Responsibilities: • Efficiently address and resolve hardware, software, and network-related issues • Monitor installed software and manage software licensing • Supervise and implement software upgrades as needed • Maintain a comprehensive inventory of all installed software • Utilize various technologies like Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management • Effectively manage the Service Desk Tickets and Support Tickets • Handle customer inquiries and oversee customer accounts • Apply strong communication and problem-solving skills in daily tasks • Use Cisco Networking skills for network troubleshooting and management.

Help Desk Analyst III We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: • Facilitate efficient processing of customer credit applications. • Maintain and update customer credit records with precision. • Address customer inquiries and resolve them promptly. • Monitor customer accounts and initiate appropriate action when necessary. • Provide level 2& 3 technical support, acting as a liaison between the service desk, infrastructure teams, and IT leadership. • Manage IT computer assets, including computer inventory management and e-waste recycling processes. • Gain proficiency in using ServiceNow or a comparable ticketing system for better task management. • Develop a thorough understanding of o365, OKTA, and Active Directory for efficient problem-solving. • Handle deployments and configuration management, ensuring the smooth running of computer hardware. • Leverage knowledge of Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Microsoft 365 Enterprise for effective troubleshooting. • Utilize Okta and the ServiceNow Platform to optimize IT service management. • Maintain a comprehensive understanding of computer hardware to support technical issues.

Help Desk Analyst I We are offering a long-term contract employment opportunity for a Help Desk Analyst I in Crystal Lake, Illinois. This role primarily focuses on maintaining the optimal functioning of our technological resources, including microcomputers, telephony hardware and software, and audio/video equipment. You will provide direct user support, manage installations and upgrades, handle routine purchases, conduct research, and keep an accurate inventory. Responsibilities: • Respond to software and hardware queries and issues related to microcomputers• Act as the first point of contact, overseeing and processing service requests from the Help Desk line and other sources• Keep track of PC related equipment and software inventory and ensure software licensing requirements are met• Research, evaluate, purchase, and install new microcomputer hardware and software according to user requirements and standards set by the Information Technology Department• Maintain support documentation which includes problem logs, troubleshooting references, and installation procedures• Conduct training sessions in small groups or one-on-one to enable users to effectively utilize applications• Provide secondary system level support for critical systems, including the organization's Enterprise Resources Planning System.

PC Technician We are offering a 3m-4m temporary employment opportunity for a PC Technician based in Milwaukee, Wisconsin. This role is part of a dynamic IT team, focused on supporting the migration of IT infrastructure across various sites Internationally. The PC Technician will be instrumental in assisting end-users during migration, and providing ad-hoc IT support post-migration. Candidates must have valid passport and be based out of the greater Milwaukee area as when not traveling you will be working onsite. Responsibilities:<ul><li>Check migration data if user shall have new / replacement endpoint or have their own computer reused. </li><li>Welcome end-users scheduled for migration and commenced the migration process with them. </li><li>Migrate by joining user, device, and phone by the defined Intune enrolment processes </li><li>Receive and log the device according to checklist </li><li>Study user guides on the Intranet named Digital Compass to familiarize and prepare to provide good support. </li><li>Provide handed in devices with proper marking of the owner for easy and quick identification and re-imaging and hand-out </li><li>Use sound judgement to determine if end-user needs more support and direct to supporters / floorwalkers </li><li>Provide ad-hoc support for the migrated end-users while the migration team is on site </li><li>Be visible, service minded and the migration programs public image on site </li><li>Provide necessary hand-out support and service according to hand-out checklist. </li></ul>

IT Help Desk Technician (Level 1 & 2) Are you passionate about solving IT challenges and delivering exceptional customer service? Do you thrive in a fast-paced environment where you can make an immediate impact? If so, we have the perfect opportunity for you!We are looking for a Help Desk Technician (Level 1 & 2) to join a growing IT consulting team. This Direct Hire/Permanent Placement role is perfect for a go-getter who loves tackling technical issues, working directly with clients, and growing their IT career. What You’ll Do:<ul><li>Handle Level 1 & Level 2 tickets, troubleshooting a wide range of IT issues for clients.</li><li>Deliver an outstanding customer experience, ensuring timely and professional support.</li><li>Work with a variety of technologies, from desktops and networking to cloud-based solutions.</li><li>Collaborate with senior engineers and escalate issues when necessary.</li><li>Learn and grow in a supportive environment with long-term career potential.</li></ul>

CRM Analyst Are you a CRM expert looking to make a big impact? Our growing client is in the middle of a transition to NetSuite, and is looking for a CRM Analyst to be the subject matter expert. This role will work closely with key business units to optimize, maintain, and enhance the CRM system, ensuring it aligns with evolving business needs. This is a Direct Hire/Permanent Placement opportunity allowing for a negotiable hybrid schedule. What You’ll Do:<ul><li>Serve as the CRM SME, guiding the organization through NetSuite adoption and optimization.</li><li>Partner with stakeholders across sales, marketing, operations, and finance to understand requirements and improve CRM workflows.</li><li>Analyze, refine, and automate CRM processes to drive efficiency and business growth.</li><li>Ensure data integrity, reporting accuracy, and system performance.</li><li>Provide training and support to end users, ensuring best practices and maximum adoption.</li><li>Collaborate with IT and external vendors on system enhancements and integrations.</li></ul>

ERP Integration Manager We are offering a permanent employment opportunity for an ERP Integration Manager in Milwaukee, Wisconsin. In this role, you will lead the implementation of Epicor software for a new division in the manufacturing industry. Your key responsibilities will include managing the full implementation process, facilitating communication between internal teams and external vendors, and ensuring the successful deployment of the software. Responsibilities: • Lead the Epicor software implementation process, ensuring the timely delivery of objectives. • Communicate effectively with both internal teams and external vendors to manage system integrations, customizations, and vendor-delivered solutions. • Evaluate existing processes within the business division and recommend optimized workflows supported by Epicor functionalities. • Coordinate training sessions for end-users, develop training documentation, and provide ongoing technical or functional support as needed. • Oversee the secure and accurate migration of data from legacy systems to Epicor, ensuring minimal disruption to business operations. • Manage system testing, troubleshoot issues, and ensure quality assurance before the system goes live. • Collaborate cross-functionally with internal teams, including IT, operations, production, finance, and leadership, to understand unique business requirements and align them with Epicor functionalities. • Assist in managing changes to workflows and processes while mitigating resistance from stakeholders and users.

IT Director We are seeking an IT Director for our operations in North Chicago, Illinois. The IT Director will be instrumental in managing, implementing, and optimizing our IT infrastructure, including Cisco and Cloud Technologies, CRM, and ERP solutions. This role will not only play a key part in shaping our IT strategy but also ensure the smooth running of our IT systems. Responsibilities: • Oversee the deployment and maintenance of our IT systems, ensuring efficient operation • Manage and optimize our Cisco and Cloud Technologies, ensuring they align with our business needs • Implement and manage our CRM and ERP solutions, facilitating seamless business operations • Oversee the procurement and maintenance of computer hardware, ensuring optimal performance • Develop and manage contracts with IT vendors, ensuring cost-effectiveness and quality service • Direct the implementation of backup technologies, ensuring data integrity and availability • Supervise deskside support services, ensuring prompt resolution of IT issues • Lead the planning and execution of IT projects, ensuring timely completion and alignment with business objectives • Continually update knowledge of IT trends and advancements, ensuring our IT strategy remains current and effective.

IT Director Are you a strategic IT leader with a strong background in cybersecurity, software systems, and infrastructure? We’re looking for an IT Director to take ownership of all things IT for a growing manufacturing company. This role oversees an 10-person IT team, ensuring seamless operations while fostering a culture of trust and accountability—without micromanaging. Key Responsibilities:<ul><li>Provide strategic direction and leadership for all IT operations, infrastructure, and software systems.</li><li>Oversee cybersecurity initiatives to ensure compliance with industry audits and protect company assets.</li><li>Guide software development efforts, ensuring systems align with business objectives.</li><li>Manage IT infrastructure, including networks, servers, and cloud environments.</li><li>Support and develop a high-performing IT team, fostering professional growth and collaboration.</li><li>Partner with leadership to align IT strategies with company goals.</li><li>Evaluate and implement new technologies to drive efficiency and innovation.</li></ul>

Technology Doesn't Change the World, People Do.®

10 results for Desktop Support Analyst in Milwaukee, WI

Technology Doesn't Change the World, People Do.^®