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28 results for Customer Service Specialist in Milwaukee, WI

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We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts.

Responsibilities:

• Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment.
• Handle specific customer issues related to paychecks, enrollment details, and hours worked.
• Communicate effectively with employers and PHW’s (employees of the employer).
• Process and manage customer data with precision and accuracy.
• Use Microsoft Excel and Microsoft Word to maintain and update customer records.
• Meet daily metrics as a measure of customer service effectiveness.
• Balance both inbound and outbound calls, ensuring customer satisfaction.
• Provide top-notch customer service while managing customer accounts.

• Position: Customer Service Representative
• Minimum of 1+ year of experience in a similar role
• Proficiency in answering inbound calls and handling both inbound and outbound calls
• Proven experience in call center customer service
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Proficient in email correspondence and maintaining customer communication
• Experience with Microsoft Excel for data management and reporting
• Proficiency in Microsoft Word for documentation and communication purposes

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

28 results for Customer Service Specialist in Milwaukee, WI

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. As a Customer Service Representative, you will play a crucial role in handling customer inquiries, maintaining accurate records, and ensuring efficient processing of customer applications. This role is situated within the call center industry and will require you to make use of your exceptional customer service and data entry skills. Responsibilities: • Accurately process customer applications and maintain up-to-date records. • Handle customer inquiries and issues via phone calls and emails in a detail oriented and timely manner. • Efficiently manage inbound and outbound calls, ensuring a high level of customer satisfaction. • Interact with employers and employees to address queries regarding paychecks, enrollment, and hours worked. • Utilize Microsoft Excel and Word to track and document customer interactions and resolutions. • Maintain a consistent level of performance by meeting daily metrics. • Respond to fax communications and resolve related issues. • Ensure all customer correspondences are handled with utmost confidentiality and detail orientation.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Client Services Specialist We are seeking a Client Services Specialist to join our team in the IT Software industry, located in Hartland, Wisconsin. This role provides a contract to employment opportunity, where you will be involved in processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: • Coordinate with internal teams to understand requirements and liaise with external vendors for execution. • Review and confirm details on production plans in collaboration with internal teams and vendors. • Create comprehensive job layouts and purchase orders. • Organize the internal job approval process. • Engage with multiple departments and partners for follow-ups to ensure the completion of production items. • Detail the production process, ensuring the status of the operation is easily accessible and transparent. • Acquire a comprehensive understanding of internal software systems. • Manage and review reports to monitor the progress of projects and production jobs. • Provide exemplary customer service. • Perform data entry and order entry tasks. • Handle email correspondence with efficiency and professionalism.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a Customer Service Representative, you will be instrumental in the processing of customer orders, managing email communication, and troubleshooting any issues that arise. This role involves close collaboration with Account Management, Client Services, Production, Finance, and operations staff. Responsibilities• Oversee the management of daily orders and address related inquiries• Take an active part in special project assignments as needed• Handle incoming emails from various internal sources effectively• Ensure clear and consistent communication with both internal and external team members regarding the status and requirements of programs• Facilitate accurate incoming inventory procedures, including item setup validation, purchase orders, and communication with the warehouse• Actively monitor and resolve exception reports from inception to conclusion• Prioritize orders or projects, including the swift expediting of urgent requests• Maintain and distribute various reports as needed to meet daily requirements• Actively engage with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments• Implement proactive strategies and leverage data to drive better and faster business decisions• Advocate for the continuous improvement of operations and processes to reduce operational burden and enhance the quality of sales and customer interactions.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team based in Kenosha, Wisconsin. In this role, you'll be instrumental in managing customer communications, processing orders, and maintaining inventory records. This position also involves troubleshooting and resolving issues, as well as collaborating with multiple departments within the organization. Responsibilities: • Handle customer inquiries and resolve issues efficiently • Manage and process customer orders accurately • Maintain precise records of customer orders and inventory • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Assist in the setup and validation of incoming inventory, purchase orders and liaise with the warehouse • Generate and distribute various reports to meet daily requirements • Prioritize orders and projects, including the expediting of emergency requests • Engage in proactive thought leadership and use data to drive business decisions • Develop promotional campaigns and schedule meetings with key clients to improve sales • Manage incoming emails from various internal sources and communicate clearly with team members regarding program status and requirements.

Customer Service Representative We are opening an opportunity for a Customer Service Representative to join our team in Kenosha, Wisconsin. In this role, you will be an integral part of our operations, ensuring smooth processing of customer orders, maintaining inventory records, resolving issues, and managing internal and external communications. This role offers a contract to permanent employment opportunity. Responsibilities: • Ensure accurate and efficient processing of customer orders and requests. • Maintain and manage inventory records, including validation of item setup, purchase orders, and communication with warehouse. • Handle and resolve any issues or problems related to customer service. • Manage and respond to a variety of incoming emails from different internal sources. • Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs. • Collaborate with Account Management, Client Services, Production, Finance, and other operations staff. • Facilitate the resolution of exception reporting from start to finish – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions. • Prioritize orders and/or projects, including prompt expediting of emergency requests. • Maintain and distribute various reports as needed to ensure daily requirements are met. • Assist with special projects as necessary.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. In this role, you will be heavily involved in order management, handling client inquiries, and maintaining inventory records in the retail industry. You will be part of a collaborative team and your work will have a direct impact on our operational efficiency. Responsibilities: • Handle incoming emails from various sources within the organization • Assist with special projects as needed • Maintain clear and consistent communication with both internal and external team members regarding the status and requirements of programs • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Ensure accurate incoming inventory by validating item setup, managing purchase orders, and communicating with the warehouse • Follow through on exception reporting from start to finish – generate reports, code items, follow up with stakeholders, and problem solve as necessary to eliminate exceptions • Prioritize orders and/or projects, including the swift expediting of emergency requests • Maintain and distribute various reports as needed to meet daily requirements • Take part in the design of promotional offers, campaign planning, scheduling meetings with key clients, and improving our service offerings • Foster and grow both external and internal relationships through proactive thought leadership and data-driven decision-making • Advocate for continuous improvement of operations and processes to reduce the burden on operations and enhance the quality of sales and customer interactions • Regularly interface with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments.

Licensing and Credentialing Specialist We are offering a long-term, contract, opportunity, for a Licensing and Credentialing Specialist with a major healthcare company located in Deerfield, IL. This role is crucial for ensuring compliance and maintaining client relationships within the company. The successful candidate will be tasked with a range of responsibilities from process management to compliance and audit management. This job is fully onsite M-F. Responsibilities:• Support both internal and external audits• Manage the application and renewal process for licenses across various business units• Conduct detailed research on rules and regulations within various licensing jurisdictions• Review and comprehend jurisdiction rules, regulations, and business practices to fulfill licensing requirements• Collaborate with various business units and corporate departments to understand and meet specific business requirements• Assist other License Specialists with the completion of applications or renewals as needed• Engage with licensing jurisdictions to obtain licensing requirements and ensure compliance

Accounts Payable Specialist Join Robert Half's Full-Time Engagement Professionals Practice!Robert Half is expanding its Full-Time Engagement Professionals Practice and is seeking talented Accounts Payable (A/P) Clerks to join our team! In this full-time, permanent position, you'll work closely with clients' Accounting Managers to support their AP/Finance Departments. Key duties include invoice matching and batching, reconciling sub-ledgers to the general ledger (G/L), resolving A/P issues, processing checks and expense reports, and assisting with audits. This is a fantastic opportunity to grow in an engaging, fast-paced environment.Key Responsibilities<ul><li>Execute full-cycle A/P processes, ensuring accuracy and compliance.</li><li>Provide internal customer service and support administrative tasks.</li><li>Organize, scan, and file key financial documents.</li><li>Assist with audits and other duties as required.</li></ul>Why Choose Robert Half?As a Full-Time Engagement Professional, you’ll manage diverse Accounting & Finance projects, from interim roles (e.g., reconciliation, audit prep, process improvement) to tackling business challenges. You'll also participate in professional networking and support business development efforts, with additional compensation available for successful new-business contributions.Apply Today!If you’re detail-oriented, technically skilled, and passionate about client relationships, submit your most recent resume and let’s discuss the next step in your career!Robert Half is an Equal Opportunity Employer. M/F/Disability/Veterans.

Accounts Receivable Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Accounts Receivable (A/R) Clerks to our stimulating operation! This position works closely and reports to an Accounting Manager at the Client's site and handles all general administrative needs of the AR/Finance Department. The candidate will mainly focus on invoicing, cash applications, resolving A/R discrepancies, updating and reconciling accounts receivable ledgers to the general ledger, and assisting with collections activities. Join a fast-growing team in this exciting job opportunity that offers career growth.Major Responsibilities:<ul><li>Execute daily processes and controls accurately and in a timely manner, ensuring compliance with company policies.</li><li>Provide excellent customer service to internal and external business partners and clients.</li><li>Maintain proper storage of invoices, payment records, and other documents by organizing, logging, scanning, and filing them.</li><li>Assist the AR/Finance Department with administrative tasks.</li><li>Help with internal and external audits as required.</li><li>Process, verify, and post receipts, ensuring proper application to customer accounts.</li><li>Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted.</li><li>Handle cash applications and payment discrepancies while working closely with customers to resolve outstanding balances.</li><li>Open, organize, and distribute department mail daily.</li><li>Carry out additional tasks as assigned.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical accounting/analysis but also in client relationships and project management!

AP/AR Specialist Robert Half is partnering with Milwaukee area client in the recruiting for an AP/AR Specialist to join their team. In this role, you'll be handling both accounts payable and receivable, maintaining financial records, and ensuring accurate payroll processing. This is a permanent placement opportunity seeking a candidate with 2+ years of transactional accounting experience to be considered for this opportunity. Responsibilities• Accurately processing invoices and managing accounts payable and receivable.• Entering payroll data with precision and efficiency into third party payroll system for processing.• Conducting account reconciliation activities to ensure accuracy of financial records.• Collaborating with the team to meet accounting deadlines.• Monitoring customer accounts and taking appropriate actions.• Handling customer inquiries and providing excellent customer service.• Maintaining a collaborative team environment while contributing to team efforts.

Patient Services Representative We are offering a long-term contract employment opportunity for a Patient Services Representative in Waukesha, Wisconsin. As a Patient Services Representative, your main role will be to serve as the initial contact for patients in our outpatient department, ensuring a smooth and efficient process from registration to scheduling appointments. Responsibilities: • Greet, register, and guide patients, ensuring a positive initial experience in our outpatient department • Utilize office machinery and software, including multi-line phone systems, scanners, and Microsoft Office Suite, to facilitate patient interactions • Routinely respond to a high volume of calls and emails from various sources, including patients, healthcare providers, and insurance companies • Maintain accurate and updated patient records, including demographic and insurance information, within our CRM and EHR systems • Coordinate scheduling of appointments, including handling any cancellations or rescheduling, to ensure efficient patient flow • Collect payments and update account information as necessary • Assist in visit closure procedures, including post-visit check-outs and scheduling of follow-up appointments • Address and resolve any issues regarding registration or scheduling, reporting any significant problems to the appropriate individuals and departments • Handle and process patient referrals to the Moraine Lakes Consortium • Retrieve, file, and deliver patient information and records, completing any required forms and documentation as needed.

Payroll Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding! Robert Half is looking to add addition Payroll Specialist to our Practice. This opportunity has loads of growth potential for a candidate who multi-tasks effectively and has strong communication, organizational, and time-management skills. Your responsibilities:· PeopleSoft Query Reporting - Extensive reporting to find these error logs· Handle payroll errors that were kicked out of the system· Review complex payroll issues and uncover solution · Communicate with client employees regarding findings and corrections· Maintaining historical records by filing documents This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation etc. to implementing process improvement and over all attacking business challenges of our clients. As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients. Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in a technical accounting/analysis, but also in client relationships and project management!

AP/Payroll Specialist We are seeking a dedicated AP/Payroll Specialist for an organization in the Milwaukee, Wisconsin area. This role involves managing both accounts payable and payroll functions within our organization. The position requires a meticulous individual who is adept at maintaining accurate financial records and resolving inquiries from our customers. Responsibilities:• Handle the processing of all accounts payable transactions, ensuring accuracy and efficiency.• Oversee payroll operations, including the accurate calculation of employee hours, deductions, and net pay.• Utilize Microsoft Excel to manage, analyze, and report on financial data.• Maintain detailed and accurate records of all customer credit applications and transactions.• Monitor customer accounts regularly, taking necessary action in response to any discrepancies or issues.• Resolve customer inquiries promptly and professionally, providing exceptional customer service.• Collaborate with other members of the finance team to ensure all financial operations run smoothly.

Guest Services Representative We are offering a short term contract employment opportunity for a Guest Services Representative in the non-profit industry, located in Milwaukee, Wisconsin. This role focuses on providing excellent customer service, maintaining a detail oriented and welcoming environment, and handling administrative duties. Responsibilities: • Ensure a welcoming and safe environment for visitors, addressing their needs promptly and in a detail oriented manner. • Provide effective wayfinding and communication assistance to staff and visitors. • Handle incoming telephone calls, providing courteous and friendly interactions. • Assist callers, visitors, or staff as needed by routing calls to appropriate personnel within the organization. • Adhere strictly to protocols regarding client communication, ensuring confidentiality at all times. • Coordinate the receipt and delivery of mail, ensuring proper sorting and distribution. • Arrange for pickups with UPS and Federal Express as necessary. • Assist with vendor and building service staff requests or access requirements. • Maintain and update front desk manual and procedure book, supporting special projects as required. • Administer parking permits and maintain a log for the employee van. • Coordinate staff hospitality processes, including ordering catered lunches, flowers, and generating recognition materials. • Restock shared conference rooms with hospitality supplies as necessary. • Provide administrative support to the CEO's office and offer program support as needed.

Cash Application Specialist We are seeking a Cash Application Specialist for a Brookfield, WI area organization. In this role, you will focus on handling payment posting, maintaining customer records, and addressing customer inquiries. You will also be tasked with monitoring customer accounts and implementing appropriate actions. Responsibilities:• Resolve customer inquiries and provide timely responses• Monitor customer accounts and take necessary actions as per the situation• Post all incoming cash by the end of the business day• Investigate unapplied cash and resolve any issues• Provide backup support to other departments such as collections and billing• Accurately and efficiently handle customer credit applications• Maintain precise records of customer credit

Sales Support Associate We are seeking a Sales Support Associate to join our team, operating in the industry. The role is based in Milwaukee, Wisconsin, 53226, United States, and offers a contract to permanent employment opportunity. In this role, you will be required to manage client proposals, maintain records, and provide support to the sales and account management teams. Responsibilities: • Collaborate with the Vice President, Account Managers, and Sales Executives to manage a variety of projects • Accurately process and record client prospect and renewal information • Maintain and update various databases, encompassing vendors, clients, brokers, and more • Generate monthly reports for both internal and external use • Assist in managing office supplies and maintaining both electronic and paper files • Provide post-sales support and superior customer service • Handle detailed documentation and data entry tasks • Prepare proposals for the sales team and manage the stock of brochures and flyers • Track quote requests, record responses, and prepare customer quotes • Monitor new and renewal sales activity and report accurately.

Accounts Receivable Specialist We are offering a permanent employment opportunity for an Accounts Receivable Specialist in Milwaukee, Wisconsin. You will be part of a team where your primary responsibility will be to manage and process customer credit applications, maintain comprehensive customer credit records, and handle customer inquiries. Responsibilities: • Manage and process high volumes of customer payments, ensuring proper application and reconciliation. • Utilize accounting software systems like CollectionMaster (CLS) and Excel for reporting, tracking, and maintaining the integrity of financial records. • Collaborate effectively with team members to ensure timely and accurate processing of payments. • Handle tasks related to full-cycle accounts receivable, including check reconciliation. • Show proficiency in using ERP - Enterprise Resource Planning and CRM for efficient management of accounts receivable. • Leverage skills in cash handling and billing functions to maintain accurate customer credit records. • Utilize ADP - Financial Services and Epic Software for efficient processing of customer credit applications. • Ensure accuracy in processing approximately 200 payments daily, demonstrating strong attention to detail and ability to work in a fast-paced environment. • Show excellent organizational and time-management skills in managing high-volume payment processing.

Receptionist We are seeking a Receptionist for our construction company. The selected individual will be tasked with managing front desk operations, delivering exceptional customer service, and aiding with administrative duties. This role presents a long-term contract employment opportunity. Responsibilities: • Oversee and direct incoming and outgoing mail, packages, and deliveries. • Utilize your proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word to assist with various administrative tasks. • Maintain a detail-oriented and welcoming reception area, ensuring it is always neat and organized. • Use your excellent interpersonal skills to greet and welcome visitors in a polite manner. • Address inquiries and direct them to the relevant staff members, using your customer service skills. • Use your expertise in handling a multi-line phone system to screen and direct phone calls to the appropriate person or department. • Ensure security procedures are adhered to by monitoring visitor access. • Use your data entry skills for tasks such as organizing files and email correspondence. • Schedule and coordinate appointments, meetings, and conference room bookings. • Order and maintain office supplies as needed.

Accounting Specialist We are in the search for an Accounting Specialist for a Racine, WI area organization. As an Accounting Specialist, your role will encompass a multitude of functions within the accounting sector. You will be responsible for ensuring the smooth operation of our customer accounts, as well as handling account reconciliation, accounts payable, and accounts receivable. Responsibilities: • Handle full cycle accounts payable operations• Manage accounts receivable and billing processes• Conduct account reconciliations to ensure accurate record keeping• Respond to and resolve customer inquiries related to their accounts• Perform journal entries as part of the accounting procedures• Utilize Microsoft Excel for various accounting tasks• Manage collections process and follow up on overdue accounts• Undertake additional duties as assigned to support the accounting team

Total Rewards Specialist We are offering a contract to permanent employment opportunity for a Total Rewards Specialist in Milwaukee, Wisconsin. This role is part of our IT Software department, where you will be handling our compensation and benefits programs, ensuring consistency and compliance. Responsibilities • Administer and manage the salary, insurance, healthcare, bonuses, and 401(k)s of the organization. • Develop and implement programs aimed at recognizing and rewarding employees. • Support flexible scheduling and remote work options to promote work-life balance. • Conduct market research and perform salary analysis to aid in compensation decisions. • Guarantee that all programs adhere to regulatory requirements and organizational policies. • Develop and distribute materials to help employees understand the benefits they receive. • Handle relationships with benefit brokers and other partners effectively. • Prepare necessary reports for governmental and other related purposes. • Address and respond to employee inquiries and resolve issues pertaining to benefits.

Insurance Billing Specialist The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>

Credit & Collections Specialist RRobert Half is partnering with a manufacturing client in the recruiting for an organized and detail-oriented Credit & Collections Specialist to join their team. This role will report the Accounting Manager and manage the accounts receivable, evaluating credit applications, ensuring timely collection of outstanding payments and matching incoming payments to specific outstanding invoices or balances, ensuring payments are correctly recorded and reconciled. This is a permanent placement opportunity in the New Berlin, WI area offering competitive health benefits, 3+ weeks of PTO, 401k match and flexible schedule.

Clerk, Office We are seeking an Office Clerk to join our team based in Germantown, Wisconsin. In this role, you will play a vital role in our daily operations by managing office tasks and front desk duties, thereby ensuring the smooth operation of our workplace. Responsibilities: • Manage front desk duties, including welcoming visitors and providing them with visitor badges. • Oversee the collection and distribution of incoming and outgoing mail. • Carry out data entry tasks, ensuring accuracy and efficiency. • Prepare necessary documents and maintain accurate records. • Carry out clerical duties such as filing and maintaining logs. • Replenish office supplies and beverages, which may involve lifting cases of soda and water. • Use Microsoft Word and Excel for various tasks and documentation. • Maintain a detail-oriented environment, managing multiple tasks efficiently. • Assist visitors, ensuring a welcoming atmosphere. • Comply with onsite requirements and contribute to the smooth operation of daily tasks.

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28 results for Customer Service Specialist in Milwaukee, WI

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