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28 results for Customer Service Specialist in Milwaukee, WI

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We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts.

Responsibilities:

• Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment.
• Handle specific customer issues related to paychecks, enrollment details, and hours worked.
• Communicate effectively with employers and PHW’s (employees of the employer).
• Process and manage customer data with precision and accuracy.
• Use Microsoft Excel and Microsoft Word to maintain and update customer records.
• Meet daily metrics as a measure of customer service effectiveness.
• Balance both inbound and outbound calls, ensuring customer satisfaction.
• Provide top-notch customer service while managing customer accounts.

• Position: Customer Service Representative
• Minimum of 1+ year of experience in a similar role
• Proficiency in answering inbound calls and handling both inbound and outbound calls
• Proven experience in call center customer service
• Excellent customer service skills
• Ability to perform data entry tasks with high accuracy
• Proficient in email correspondence and maintaining customer communication
• Experience with Microsoft Excel for data management and reporting
• Proficiency in Microsoft Word for documentation and communication purposes

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

28 results for Customer Service Specialist in Milwaukee, WI

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. As a Customer Service Representative, you will play a crucial role in handling customer inquiries, maintaining accurate records, and ensuring efficient processing of customer applications. This role is situated within the call center industry and will require you to make use of your exceptional customer service and data entry skills. Responsibilities: • Accurately process customer applications and maintain up-to-date records. • Handle customer inquiries and issues via phone calls and emails in a detail oriented and timely manner. • Efficiently manage inbound and outbound calls, ensuring a high level of customer satisfaction. • Interact with employers and employees to address queries regarding paychecks, enrollment, and hours worked. • Utilize Microsoft Excel and Word to track and document customer interactions and resolutions. • Maintain a consistent level of performance by meeting daily metrics. • Respond to fax communications and resolve related issues. • Ensure all customer correspondences are handled with utmost confidentiality and detail orientation.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Client Services Specialist We are seeking a Client Services Specialist to join our team in the IT Software industry, located in Hartland, Wisconsin. This role provides a contract to employment opportunity, where you will be involved in processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: • Coordinate with internal teams to understand requirements and liaise with external vendors for execution. • Review and confirm details on production plans in collaboration with internal teams and vendors. • Create comprehensive job layouts and purchase orders. • Organize the internal job approval process. • Engage with multiple departments and partners for follow-ups to ensure the completion of production items. • Detail the production process, ensuring the status of the operation is easily accessible and transparent. • Acquire a comprehensive understanding of internal software systems. • Manage and review reports to monitor the progress of projects and production jobs. • Provide exemplary customer service. • Perform data entry and order entry tasks. • Handle email correspondence with efficiency and professionalism.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a Customer Service Representative, you will be instrumental in the processing of customer orders, managing email communication, and troubleshooting any issues that arise. This role involves close collaboration with Account Management, Client Services, Production, Finance, and operations staff. Responsibilities• Oversee the management of daily orders and address related inquiries• Take an active part in special project assignments as needed• Handle incoming emails from various internal sources effectively• Ensure clear and consistent communication with both internal and external team members regarding the status and requirements of programs• Facilitate accurate incoming inventory procedures, including item setup validation, purchase orders, and communication with the warehouse• Actively monitor and resolve exception reports from inception to conclusion• Prioritize orders or projects, including the swift expediting of urgent requests• Maintain and distribute various reports as needed to meet daily requirements• Actively engage with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments• Implement proactive strategies and leverage data to drive better and faster business decisions• Advocate for the continuous improvement of operations and processes to reduce operational burden and enhance the quality of sales and customer interactions.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team based in Kenosha, Wisconsin. In this role, you'll be instrumental in managing customer communications, processing orders, and maintaining inventory records. This position also involves troubleshooting and resolving issues, as well as collaborating with multiple departments within the organization. Responsibilities: • Handle customer inquiries and resolve issues efficiently • Manage and process customer orders accurately • Maintain precise records of customer orders and inventory • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Assist in the setup and validation of incoming inventory, purchase orders and liaise with the warehouse • Generate and distribute various reports to meet daily requirements • Prioritize orders and projects, including the expediting of emergency requests • Engage in proactive thought leadership and use data to drive business decisions • Develop promotional campaigns and schedule meetings with key clients to improve sales • Manage incoming emails from various internal sources and communicate clearly with team members regarding program status and requirements.

Customer Service Representative We are offering a contract to hire employment opportunity in the Healthcare industry at our location. We are seeking a Customer Service Representative who will be instrumental in handling a wide range of customer service and administrative tasks. Responsibilities: • Efficiently answer incoming calls and return missed calls to address customer inquiries.• Effectively manage email correspondence with clients, providers, and internally within the team.• Scrutinize and understand the provider's history in MedCheck, Scheck, and SalesCloud and consult with the Supervisor or other relevant departments for clarification.• Proactively contact providers to discuss findings and ensure timely communication.• Regularly maintain and update reports and spreadsheets to ensure accurate record keeping.• Ensure regular attendance and punctuality to meet and exceed the service level.• Execute additional tasks and responsibilities as assigned by the supervisor.• Exhibit knowledge of Workers Compensation fee schedules and regulations to guide customers.• Demonstrate effective oral and written communication skills to interact with customers.• Showcase excellent organizational skills and ability to multitask in a fast-paced environment.• Display proficiency with Microsoft applications, specifically Microsoft Excel and Word.• Demonstrate knowledge of medical terminology and coding to assist customers effectively.

Customer Service Representative We are opening an opportunity for a Customer Service Representative to join our team in Kenosha, Wisconsin. In this role, you will be an integral part of our operations, ensuring smooth processing of customer orders, maintaining inventory records, resolving issues, and managing internal and external communications. This role offers a contract to permanent employment opportunity. Responsibilities: • Ensure accurate and efficient processing of customer orders and requests. • Maintain and manage inventory records, including validation of item setup, purchase orders, and communication with warehouse. • Handle and resolve any issues or problems related to customer service. • Manage and respond to a variety of incoming emails from different internal sources. • Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs. • Collaborate with Account Management, Client Services, Production, Finance, and other operations staff. • Facilitate the resolution of exception reporting from start to finish – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions. • Prioritize orders and/or projects, including prompt expediting of emergency requests. • Maintain and distribute various reports as needed to ensure daily requirements are met. • Assist with special projects as necessary.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. In this role, you will be heavily involved in order management, handling client inquiries, and maintaining inventory records in the retail industry. You will be part of a collaborative team and your work will have a direct impact on our operational efficiency. Responsibilities: • Handle incoming emails from various sources within the organization • Assist with special projects as needed • Maintain clear and consistent communication with both internal and external team members regarding the status and requirements of programs • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Ensure accurate incoming inventory by validating item setup, managing purchase orders, and communicating with the warehouse • Follow through on exception reporting from start to finish – generate reports, code items, follow up with stakeholders, and problem solve as necessary to eliminate exceptions • Prioritize orders and/or projects, including the swift expediting of emergency requests • Maintain and distribute various reports as needed to meet daily requirements • Take part in the design of promotional offers, campaign planning, scheduling meetings with key clients, and improving our service offerings • Foster and grow both external and internal relationships through proactive thought leadership and data-driven decision-making • Advocate for continuous improvement of operations and processes to reduce the burden on operations and enhance the quality of sales and customer interactions • Regularly interface with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments.

Billing Specialist Robert Half is partnering with a healthcare client in the recruiting for a Billing Specialist to oversee their billing operations, ensuring smooth, accurate, and efficient processes. The ideal candidate will have a strong understanding of billing systems, healthcare revenue cycles, and customer service. The Billing Specialist will work collaboratively with our accounting, administrative, and resident services teams to maintain compliance, resolve discrepancies, and support the financial health of the organization. This is a permanent placement opportunity offering full benefits package including 403b retirement planning, FSA, tuition assistance, paid time off and paid holidays. Key Responsibilities:Billing and Invoicing Operations:<ul><li>Prepare and process monthly resident billing statements for services, housing, and additional care.</li><li>Ensure accurate calculation of fees, expenses, and adjustments based on contracts and service changes.</li><li>Manage third-party billing, including Medicare, Medicaid, private insurance, and long-term care providers.</li></ul>Collections and Payments:<ul><li>Monitor accounts receivable and follow up on outstanding balances to ensure timely payments.</li><li>Process incoming payments via check, electronic transfer, and credit card, applying them correctly to resident accounts.</li><li>Work with residents and families to address billing questions, payment plans, and financial discrepancies.</li></ul>Compliance and Documentation:<ul><li>Maintain billing records that comply with federal, state, and local regulations, including HIPAA requirements.</li><li>Stay updated on relevant Medicare and Medicaid billing guidelines to ensure compliance.</li><li>Prepare and submit reports for audits and regulatory purposes as needed.</li></ul>Account Reconciliation:<ul><li>Reconcile charges, payments, and account balances on a routine basis to ensure the accuracy of resident accounts.</li><li>Identify, investigate, and resolve discrepancies in billing and payment records efficiently.</li></ul>Collaborative Duties:<ul><li>Partner with admissions staff to ensure seamless onboarding of residents, including setup of billing details.</li><li>Communicate with accounting or finance teams regarding account status and revenue projections.</li><li>Serve as the primary point of contact for billing-related inquiries from residents, families, and staff.</li></ul>

Accounts Payable Specialist Join Robert Half's Full-Time Engagement Professionals Practice!Robert Half is expanding its Full-Time Engagement Professionals Practice and is seeking talented Accounts Payable (A/P) Clerks to join our team! In this full-time, permanent position, you'll work closely with clients' Accounting Managers to support their AP/Finance Departments. Key duties include invoice matching and batching, reconciling sub-ledgers to the general ledger (G/L), resolving A/P issues, processing checks and expense reports, and assisting with audits. This is a fantastic opportunity to grow in an engaging, fast-paced environment.Key Responsibilities<ul><li>Execute full-cycle A/P processes, ensuring accuracy and compliance.</li><li>Provide internal customer service and support administrative tasks.</li><li>Organize, scan, and file key financial documents.</li><li>Assist with audits and other duties as required.</li></ul>Why Choose Robert Half?As a Full-Time Engagement Professional, you’ll manage diverse Accounting & Finance projects, from interim roles (e.g., reconciliation, audit prep, process improvement) to tackling business challenges. You'll also participate in professional networking and support business development efforts, with additional compensation available for successful new-business contributions.Apply Today!If you’re detail-oriented, technically skilled, and passionate about client relationships, submit your most recent resume and let’s discuss the next step in your career!Robert Half is an Equal Opportunity Employer. M/F/Disability/Veterans.

Accounts Receivable Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Accounts Receivable (A/R) Clerks to our stimulating operation! This position works closely and reports to an Accounting Manager at the Client's site and handles all general administrative needs of the AR/Finance Department. The candidate will mainly focus on invoicing, cash applications, resolving A/R discrepancies, updating and reconciling accounts receivable ledgers to the general ledger, and assisting with collections activities. Join a fast-growing team in this exciting job opportunity that offers career growth.Major Responsibilities:<ul><li>Execute daily processes and controls accurately and in a timely manner, ensuring compliance with company policies.</li><li>Provide excellent customer service to internal and external business partners and clients.</li><li>Maintain proper storage of invoices, payment records, and other documents by organizing, logging, scanning, and filing them.</li><li>Assist the AR/Finance Department with administrative tasks.</li><li>Help with internal and external audits as required.</li><li>Process, verify, and post receipts, ensuring proper application to customer accounts.</li><li>Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted.</li><li>Handle cash applications and payment discrepancies while working closely with customers to resolve outstanding balances.</li><li>Open, organize, and distribute department mail daily.</li><li>Carry out additional tasks as assigned.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical accounting/analysis but also in client relationships and project management!

AP/AR Specialist Robert Half is partnering with Milwaukee area client in the recruiting for an AP/AR Specialist to join their team. In this role, you'll be handling both accounts payable and receivable, maintaining financial records, and ensuring accurate payroll processing. This is a permanent placement opportunity seeking a candidate with 2+ years of transactional accounting experience to be considered for this opportunity. Responsibilities• Accurately processing invoices and managing accounts payable and receivable.• Entering payroll data with precision and efficiency into third party payroll system for processing.• Conducting account reconciliation activities to ensure accuracy of financial records.• Collaborating with the team to meet accounting deadlines.• Monitoring customer accounts and taking appropriate actions.• Handling customer inquiries and providing excellent customer service.• Maintaining a collaborative team environment while contributing to team efforts.

Payroll Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding! Robert Half is looking to add addition Payroll Specialist to our Practice. This opportunity has loads of growth potential for a candidate who multi-tasks effectively and has strong communication, organizational, and time-management skills. Your responsibilities:· PeopleSoft Query Reporting - Extensive reporting to find these error logs· Handle payroll errors that were kicked out of the system· Review complex payroll issues and uncover solution · Communicate with client employees regarding findings and corrections· Maintaining historical records by filing documents This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation etc. to implementing process improvement and over all attacking business challenges of our clients. As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients. Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in a technical accounting/analysis, but also in client relationships and project management!

AP/Payroll Specialist We are seeking a dedicated AP/Payroll Specialist for an organization in the Milwaukee, Wisconsin area. This role involves managing both accounts payable and payroll functions within our organization. The position requires a meticulous individual who is adept at maintaining accurate financial records and resolving inquiries from our customers. Responsibilities:• Handle the processing of all accounts payable transactions, ensuring accuracy and efficiency.• Oversee payroll operations, including the accurate calculation of employee hours, deductions, and net pay.• Utilize Microsoft Excel to manage, analyze, and report on financial data.• Maintain detailed and accurate records of all customer credit applications and transactions.• Monitor customer accounts regularly, taking necessary action in response to any discrepancies or issues.• Resolve customer inquiries promptly and professionally, providing exceptional customer service.• Collaborate with other members of the finance team to ensure all financial operations run smoothly.

Receptionist We are offering a contract to hire employment opportunity for a Receptionist in Milwaukee, Wisconsin. This role is integral to our operations within the automotive industry, acting as a key point of contact for both internal team members and external clients or visitors. The Receptionist will be tasked with ensuring smooth daily operations, providing exceptional front-desk services, and maintaining a detail oriented and organized environment. Responsibilities: • Ensure a warm and detail oriented welcome for customers, vendors, and employees as part of the front desk operations• Handle and direct incoming calls and email correspondence promptly and accurately, connecting customers to the relevant departments• Provide general administrative support, including scheduling meetings, managing calendars, and performing data entry tasks• Oversee the visitor registration process, issue badges, and enforce adherence to safety protocols• Coordinate office tasks such as handling incoming and outgoing mail, managing supplies inventory, and maintaining an organized reception area• Act as a link between the front desk and internal departments for efficient resolution of customer inquiries• Assist with industry-specific tasks, including the management of documents such as shipping manifests, vehicle records, or crane maintenance logs• Utilize Microsoft Office Suite (Word, Excel, Outlook) and other industry-specific systems and software as needed• Maintain a detail oriented demeanor and appearance while multitasking in a fast-paced environment• Provide exceptional customer service, demonstrating a friendly and approachable attitude contra

Receptionist We are in search of a meticulous Receptionist to join our client's team. Located in Brookfield, Wisconsin, you'll be a crucial part of our team, providing receptionist and office assistant support. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently direct incoming calls and greet visitors, embodying excellent customer service• Coordinate meetings and cater for events, ensuring smooth operations• Handle incoming and outgoing mail and packages, maintaining order in communications• Operate office equipment such as photocopiers, scanners, and postage meters• Manage building access badges and garage fobs distribution for staff and visitors• Handle the ordering of business cards, floral arrangements, and other requested items• Maintain and organize weekly event preparation notes for facilities staff• Keep filing systems organized and well-maintained• Undertake any other administrative and facilities duties assigned over time.

Cash Application Specialist We are seeking a Cash Application Specialist for a Brookfield, WI area organization. In this role, you will focus on handling payment posting, maintaining customer records, and addressing customer inquiries. You will also be tasked with monitoring customer accounts and implementing appropriate actions. Responsibilities:• Resolve customer inquiries and provide timely responses• Monitor customer accounts and take necessary actions as per the situation• Post all incoming cash by the end of the business day• Investigate unapplied cash and resolve any issues• Provide backup support to other departments such as collections and billing• Accurately and efficiently handle customer credit applications• Maintain precise records of customer credit

Accounts Receivable Specialist We are offering a permanent employment opportunity for an Accounts Receivable Specialist in Milwaukee, Wisconsin. You will be part of a team where your primary responsibility will be to manage and process customer credit applications, maintain comprehensive customer credit records, and handle customer inquiries. Responsibilities: • Manage and process high volumes of customer payments, ensuring proper application and reconciliation. • Utilize accounting software systems like CollectionMaster (CLS) and Excel for reporting, tracking, and maintaining the integrity of financial records. • Collaborate effectively with team members to ensure timely and accurate processing of payments. • Handle tasks related to full-cycle accounts receivable, including check reconciliation. • Show proficiency in using ERP - Enterprise Resource Planning and CRM for efficient management of accounts receivable. • Leverage skills in cash handling and billing functions to maintain accurate customer credit records. • Utilize ADP - Financial Services and Epic Software for efficient processing of customer credit applications. • Ensure accuracy in processing approximately 200 payments daily, demonstrating strong attention to detail and ability to work in a fast-paced environment. • Show excellent organizational and time-management skills in managing high-volume payment processing.

Accounting Specialist We are in the search for an Accounting Specialist for a Racine, WI area organization. As an Accounting Specialist, your role will encompass a multitude of functions within the accounting sector. You will be responsible for ensuring the smooth operation of our customer accounts, as well as handling account reconciliation, accounts payable, and accounts receivable. Responsibilities: • Handle full cycle accounts payable operations• Manage accounts receivable and billing processes• Conduct account reconciliations to ensure accurate record keeping• Respond to and resolve customer inquiries related to their accounts• Perform journal entries as part of the accounting procedures• Utilize Microsoft Excel for various accounting tasks• Manage collections process and follow up on overdue accounts• Undertake additional duties as assigned to support the accounting team

Receptionist We are offering a short term contract employment opportunity for a Receptionist in the Construction/Contractor industry. This role is based in New Berlin, Wisconsin, 53146, United States. As a Receptionist, you will be the main point of contact for our visitors and callers, ensuring efficient communication throughout our offices. You will also manage the front desk area, handle incoming and outgoing mail, and support additional administrative tasks for smooth office operations. Responsibilities: • Manage the front desk, ensuring a welcoming environment for visitors. • Answer and direct calls using a multi-line switchboard to the appropriate departments. • Assist visitors, directing them to the correct contact or department. • Handle incoming mail, sort it, and distribute it to the appropriate recipients. • Prepare and process outgoing mail and packages. • Accept deliveries and coordinate their distribution. • Maintain organization and cleanliness in the break area. • Assist in maintaining and conducting basic repairs of office equipment such as printers, copiers, and fax machines. • Support in additional administrative tasks as needed for smooth office operations.

Total Rewards Specialist We are offering a contract to permanent employment opportunity for a Total Rewards Specialist in Milwaukee, Wisconsin. This role is part of our IT Software department, where you will be handling our compensation and benefits programs, ensuring consistency and compliance. Responsibilities • Administer and manage the salary, insurance, healthcare, bonuses, and 401(k)s of the organization. • Develop and implement programs aimed at recognizing and rewarding employees. • Support flexible scheduling and remote work options to promote work-life balance. • Conduct market research and perform salary analysis to aid in compensation decisions. • Guarantee that all programs adhere to regulatory requirements and organizational policies. • Develop and distribute materials to help employees understand the benefits they receive. • Handle relationships with benefit brokers and other partners effectively. • Prepare necessary reports for governmental and other related purposes. • Address and respond to employee inquiries and resolve issues pertaining to benefits.

Insurance Billing Specialist The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m The two biggest things on people’s minds right now: ‘Busy season is here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>

Clerk, Office We are seeking an Office Clerk to join our team based in Germantown, Wisconsin. In this role, you will play a vital role in our daily operations by managing office tasks and front desk duties, thereby ensuring the smooth operation of our workplace. Responsibilities: • Manage front desk duties, including welcoming visitors and providing them with visitor badges. • Oversee the collection and distribution of incoming and outgoing mail. • Carry out data entry tasks, ensuring accuracy and efficiency. • Prepare necessary documents and maintain accurate records. • Carry out clerical duties such as filing and maintaining logs. • Replenish office supplies and beverages, which may involve lifting cases of soda and water. • Use Microsoft Word and Excel for various tasks and documentation. • Maintain a detail-oriented environment, managing multiple tasks efficiently. • Assist visitors, ensuring a welcoming atmosphere. • Comply with onsite requirements and contribute to the smooth operation of daily tasks.

Legal Assistant Robert Half's Legal Division is seeking a Client Advisor in Milwaukee, Wisconsin. This role involves complex case analysis, project management, and client/relationship management in a legal setting. The ideal candidate would be comfortable working four days a week in office, one day a week from home, and would be interested in an alternative legal career. Duties of this position include but are not limited to: • Conducting detailed case intake discussions with attorneys• Developing expert witness search strategies based on case theories• Converting complex legal requirements into actionable research parameters• Managing client engagements from beginning to end across multiple service lines• Monitoring client usage throughout the duration of the client's contract• Ensuring all deliverables are of exceptional quality and delivered in a timely manner• Establishing and maintaining robust relationships with attorney clients• Presenting research findings and recommendations to key stakeholders• Proactively identifying and addressing potential challenges• Acting as a trusted advisor throughout the litigation process. If you feel as if you meet this background and are interested in hearing more, please apply directly to this job posting. We look forward to hearing from you!

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28 results for Customer Service Specialist in Milwaukee, WI

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