We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
<p>We are looking for a dedicated Customer Service Representative for a Germantown, WI area organization. In this role, you will play a key part in delivering exceptional service while managing various administrative tasks related to benefits administration. This position requires strong communication skills and a detail-oriented approach to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and attentive customer support, addressing inquiries and resolving issues efficiently.</p><p>• Process and manage order entries, ensuring accuracy and timeliness.</p><p>• Utilize SAP software to maintain and update records, ensuring data integrity.</p><p>• Collaborate with internal teams to streamline workflows and improve customer satisfaction.</p><p>• Track and manage customer accounts, ensuring all information is up-to-date.</p><p>• Assist with administrative tasks related to benefits management and documentation.</p><p>• Identify opportunities to enhance service delivery and implement improvements.</p><p>• Maintain compliance with company policies and procedures while managing sensitive information.</p><p>• Monitor and report on customer feedback to support continuous improvement.</p><p>• Ensure all communications align with the company's standards and values.</p>
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
<p>Robert Half is partnering with a non-profit organization in the recruiting for a Communications Specialist to join their team. This role is ideal for someone with a passion for crafting engaging content and driving strategic marketing initiatives. As a key contributor, you will focus on developing, editing, and managing content that enhances brand visibility and fosters audience engagement.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement content strategies to enhance brand awareness and audience engagement.</p><p>• Edit and refine marketing materials to ensure accuracy, clarity, and alignment with branding standards.</p><p>• Collaborate with cross-functional teams to create compelling editorial content for various platforms.</p><p>• Manage the production and distribution of marketing assets across digital and print channels.</p><p>• Optimize content for search engine visibility and audience reach.</p><p>• Conduct market research to identify trends and inform content creation strategies.</p><p>• Ensure all marketing content adheres to established guidelines and brand tone.</p><p>• Monitor performance metrics to assess the effectiveness of content and campaigns.</p><p>• Coordinate community marketing initiatives to build strong connections with target audiences.</p><p>• Stay updated on industry best practices and emerging content marketing techniques.</p>