<p>Robert Half is partnering with a Brookfield manufacturing client in the recruiting for an Accounts Receivable Specialist to join their team in Brookfield, Wisconsin. This role focuses on managing the financial transactions related to customer payments, ensuring accuracy and efficiency in handling accounts. The ideal candidate will play a crucial role in maintaining strong customer relationships while supporting the finance team’s overall operations.</p><p><br></p><p>This is a permanent placement opportunity offering full benefits package, paid time off and 401k match. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Invoicing & Billing: Generate and process accurate and timely customer invoices for product shipments and services rendered. Ensure compliance with the company’s billing policies and procedures.</li><li>Customer Account Management: Establish and maintain customer accounts, including setting up terms of payment, credit screening coordination, and account reconciliations.</li><li>Collections: Actively follow up on past-due accounts, identifying escalation points, and working with internal stakeholders to resolve disputes while maintaining positive client relationships.</li><li>Cash Applications: Apply incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring proper allocation and addressing payment discrepancies.</li><li>Reporting & Analysis: Prepare AR aging reports and key metrics for the team and management. Assess trends in collections, account statuses, and cash flow. Provide recommendations for process improvements.</li><li>Documentation & Audit Support: Maintain accurate records for AR processes. Support financial audits by preparing requested documentation and addressing inquiries related to AR.</li><li>Cross-Functional Collaboration: Partner with sales, customer service, shipping, and other teams to resolve customer inquiries efficiently. Support the month-end close process by reconciling AR balances and preparing journal entries as needed.</li></ul>
<p>Generate and distribute customer invoices in accordance with contract terms</p><p>Monitor aging reports and follow up on outstanding balances</p><p>Investigate and resolve payment discrepancies, including deductions and chargebacks</p><p>Apply payments accurately to customer accounts and reconcile daily receipts</p><p>Collaborate with internal departments (Sales, Customer Service, Logistics) to resolve disputes</p><p>Maintain customer records and update contact/payment information</p><p>Prepare AR reports, including aging summaries and collection forecasts</p><p>Support month-end close activities and audit requests</p><p>Ensure compliance with company policies and accounting standards</p><p>Salary: $55,000 - $65,000</p><p>Benefits: Medical, Dental, Vision, 401k</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 6-8 weeks.<br><br>Responsibilities:<br>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.<br>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.<br>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.<br>• Research and resolve both internal and external inquiries to provide accurate problem resolution.<br>• Prepare and distribute account statements to customers as needed.<br>• Assist with invoicing processes and handle ad hoc requests from the team.<br>• Provide feedback to improve collections processes and enhance efficiency.<br>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.<br>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectively.
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent position, you will play a pivotal role in ensuring our customers receive exceptional value and support, fostering long-term success for our organization. The ideal candidate will thrive in a fast-paced environment and consistently deliver outstanding experiences tailored to customer needs.<br><br>Responsibilities:<br>• Serve as a proactive and empowered advocate for customer success, addressing concerns and delivering personalized solutions.<br>• Handle a high volume of customer interactions, meeting a daily target of 85 calls while maintaining quality service.<br>• Troubleshoot technical issues and utilize self-service tools to effectively resolve customer challenges.<br>• Analyze customer inquiries independently and provide timely, accurate resolutions.<br>• Demonstrate in-depth knowledge of the company's products and services to enhance customer experiences.<br>• Collaborate across departments to achieve one-call resolutions, ensuring seamless support and satisfaction.<br>• Adapt to dynamic situations and prioritize customer needs with a sense of urgency.<br>• Maintain accurate records and data entry to support operational efficiency.<br>• Utilize tools such as Microsoft Teams, Word, Outlook, and Excel to streamline communication and reporting.
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will play a key part in ensuring customer satisfaction and long-term success by providing exceptional support and personalized service. If you thrive in a fast-paced environment and have a passion for delivering elite experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as an empowered advocate for customers, ensuring their needs are addressed promptly and effectively.<br>• Handle a high volume of daily calls, meeting a target of 85 calls per day.<br>• Personalize customer interactions to minimize effort and enhance the overall experience.<br>• Analyze customer concerns independently and provide timely, effective solutions.<br>• Troubleshoot technical issues using available self-help tools and resources.<br>• Maintain a strong understanding of Milwaukee products and services to better assist customers.<br>• Collaborate with cross-functional teams to resolve inquiries efficiently and achieve one-call resolutions.<br>• Utilize data entry skills to document customer interactions accurately and efficiently.<br>• Leverage Microsoft Teams, Word, Outlook, and Excel for communication and reporting purposes.
<p>We are looking for a detail-oriented Credit & Collections Specialist for an Oconomowoc, WI area organization. In this role, you will manage credit applications, oversee commercial collections, and ensure the approval process aligns with company standards. This position offers an excellent opportunity to contribute to financial operations and maintain strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Review and process credit applications with accuracy and efficiency.</p><p>• Manage commercial collections, ensuring timely follow-ups and resolution of outstanding balances.</p><p>• Approve credit limits based on company policies and financial analysis.</p><p>• Maintain detailed records of customer accounts and payment histories.</p><p>• Collaborate with internal teams to address credit-related issues and improve processes.</p><p>• Provide exceptional customer service to resolve disputes and maintain positive relationships.</p><p>• Prepare reports on credit and collections activities for management review.</p><p>• Analyze financial data to assess creditworthiness and mitigate risks.</p><p>• Ensure compliance with company policies and regulatory standards.</p>
We are looking for a detail-oriented Collections Specialist to join our team in New Berlin, Wisconsin. This role involves managing customer accounts, ensuring timely payments, and providing exceptional service to resolve outstanding balances. The ideal candidate will bring expertise in accounts receivable and collections processes, along with strong communication skills.<br><br>Responsibilities:<br>• Follow up with customers to address overdue accounts and negotiate payment arrangements.<br>• Maintain accurate records of all collection activities and account statuses.<br>• Handle inbound calls to assist customers with billing inquiries and payment concerns.<br>• Provide backup support for cash application processes to ensure smooth financial operations.<br>• Collaborate with internal teams to resolve discrepancies and improve collection outcomes.<br>• Monitor account aging reports to identify and prioritize collection efforts.<br>• Communicate professionally and effectively with customers to maintain positive relationships.<br>• Ensure compliance with company policies and relevant regulations during collection activities.
We are looking for a dedicated Patient Registration specialist to join our team in Mequon, Wisconsin. This Contract-to-Permanent position offers an excellent opportunity for individuals passionate about delivering exceptional service in the financial services industry. The role involves interacting with patients, managing schedules, and ensuring compliance with healthcare regulations.<br><br>Responsibilities:<br>• Greet patients and assist them in completing necessary registration processes.<br>• Schedule and manage patient appointments using appropriate systems.<br>• Ensure compliance with HIPAA regulations and maintain patient confidentiality.<br>• Provide exceptional customer service to address patient inquiries and concerns.<br>• Accurately input and update patient information in the system.<br>• Collaborate with healthcare teams to streamline registration workflows.<br>• Utilize Epic software for efficient data management and scheduling.<br>• Handle basic office tasks, including filing and document organization.<br>• Identify and resolve registration-related issues promptly.<br>• Maintain a meticulous demeanor in a fast-paced environment.
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. As a key contributor to our organization’s long-term success, you will play a pivotal role in delivering exceptional customer experiences and ensuring clients receive significant value from our services. This is a Contract-to-Permanent position, ideal for professionals passionate about customer advocacy and creating elite experiences.</p><p> Hybrid (2-3 days per week)</p><p>Responsibilities:</p><p>• Serve as a proactive and empowered customer success agent for individual clients or end-user channels.</p><p>• Achieve daily call targets of 85 calls while maintaining high-quality interactions.</p><p>• Act as a customer advocate, personalizing the experience to minimize effort and maximize satisfaction.</p><p>• Independently identify and resolve customer concerns by providing timely and effective solutions.</p><p>• Utilize troubleshooting skills and self-help tools to address technical issues efficiently.</p><p>• Maintain a strong understanding of company products and services to provide informed support.</p><p>• Collaborate across departments to ensure inquiries are resolved with a one-call resolution approach.</p><p>• Uphold a sense of urgency and professionalism in every interaction to consistently exceed customer expectations.</p><p>• Track and document customer interactions accurately using data entry tools and systems.</p>
<p>We are looking for an experienced <strong>Family Law Attorney</strong> to join our client's thriving legal practice in Brookfield, Wisconsin. This role offers the opportunity to make a meaningful impact by guiding clients through complex family law matters with expertise and compassion. If you are a skilled and detail-oriented legal expert with a passion for advocacy and a commitment to excellence, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Represent clients in family law cases, including divorce, child custody, child support, and property division.</p><p>• Draft and file legal documents such as pleadings, motions, and briefs with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and arguments.</p><p>• Advocate for clients during court hearings, mediations, and settlement negotiations.</p><p>• Provide empathetic and clear legal advice to clients throughout their case.</p><p>• Manage a diverse caseload independently while meeting deadlines and maintaining high standards.</p><p>• Foster strong client relationships through consistent and effective communication.</p><p>• Collaborate with colleagues to ensure comprehensive legal representation.</p><p>• Stay current with family law developments and apply them effectively to cases.</p>
We are looking for a detail-oriented Accounts Receivable & Collections specialist to join our team in Plymouth, Wisconsin. This is a long-term contract position that requires expertise in managing financial transactions, invoicing, and collections processes. The role involves working onsite in a business casual environment and offers the opportunity to contribute to automation initiatives and system improvements.<br><br>Responsibilities:<br>• Process freight invoicing and ensure accuracy in vouching freight invoices.<br>• Manage accounts receivable tasks, including collections and cash applications.<br>• Assist with accounts payable functions as needed.<br>• Support automation projects to improve efficiency in financial operations.<br>• Handle customer portals and resolve any related issues.<br>• Contribute to acquisition-related workload and ensure smooth transitions.<br>• Generate and review aging reports to monitor overdue accounts.<br>• Perform billing functions and ensure timely processing.<br>• Collaborate with internal teams to enhance financial systems and workflows.
We are looking for an experienced Attorney/Lawyer to join our team in Buffalo Grove, Illinois. This role focuses on estate planning, probate processes, and providing legal counsel on special needs trusts and related areas. If you are passionate about helping clients navigate complex legal matters with professionalism and care, we encourage you to apply.<br><br>Responsibilities:<br>• Draft and customize estate planning documents, including special needs trusts and wills, to meet client needs.<br>• Provide expert advice on intricate estate and tax planning matters.<br>• Assist clients in navigating the estate administration and probate processes with clarity and precision.<br>• Offer legal counsel on Medicaid and other programs relevant to special needs planning.<br>• Prepare and manage guardianship petitions and oversee related proceedings.<br>• Deliver informative presentations to organizations and community groups about the firm's mission and services.<br>• Maintain meticulous organization and attention to detail in all legal processes and documentation.<br>• Build and nurture client relationships through consistent and clear communication.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Milwaukee, Wisconsin. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. This position requires excellent communication skills, strong organizational abilities, and a commitment to maintaining confidentiality in a highly visible environment.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive and detail-oriented first impression.<br>• Manage incoming calls, routing them appropriately and addressing basic inquiries.<br>• Handle light administrative tasks, such as processing mail and performing minor clerical duties.<br>• Maintain the front desk area, including organizing supplies and restocking the coffee machine.<br>• Utilize computer systems to complete routine office tasks and support communication needs.<br>• Uphold confidentiality and professionalism while interacting with staff and external parties.
