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51 results for Customer Service Manager in Milwaukee, WI

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A premier local Client is actively seeking an experienced ServiceNow Administrator to join their thriving team. This position is vital to the organization, requiring a unique skill set of ServiceNow deployment, implementation, and integration capabilities along with relevant certifications and training.

Your role will involve major responsibilities including the administration, configuration, and maintenance of the ServiceNow platform. Reporting to the Information Technology Operations Manager, you will be crucial to enhancing IT service management capabilities while working on various ServiceNow components.

For immediate consideration, apply to this posting or direct message Nathaniel Zibart on LinkedIn

Key Responsibilities:

Administer, configure, and maintain the ServiceNow platform.
Manage ServiceNow components such as Incident, Problem, Change Management, Asset Management, Customer Service, Project Management, and others.
Drive effective integration of ServiceNow with other operational systems.
Conduct regular audits and monitor platform licensing.
Develop and maintain system workflows, scripts, business rules, and UI policies.
Collaborate with stakeholders to understand requirements and implement ServiceNow solutions.
Support third-party software integrations, monitoring system performance, and troubleshooting issues.
Provide technical support and guidance to end-users and IT staff.
Participate in an after-hours support On Call rotation.
Collaborate with vendors and contractors and assign tasks.
Support the IT team with all technical matters including conducting maintenance events and preparing reports.

"Do you excel at leveraging technology to enhance business processes? Are you an experienced ServiceNow Administrator passionate about maintaining, configuring, and implementing IT platforms? Do you thrive in challenging environments that need your problem-solving skills and technical knowledge? If so, a remarkable opportunity awaits in your field. Join a team where you can reshape the world of IT service management, using your expertise to create significant impact!"

For immediate consideration, apply to this posting or direct message Nathaniel Zibart on LinkedIn

Qualifications and Skills:

A Bachelor's degree in Computer Science or a related field.
Minimum of four years of related work experience.
Proficiency in Office 365 applications.
Excellent problem-solving skills and attention to detail.
Exceptional communication and interpersonal skills.
Demonstrable experience with ServiceNow platform.

Preferred Candidates will have:

Experience with ServiceNow scripting and development.
Familiarity with ITIL and IT service management best practices.
Proficiency in JavaScript, HTML, XML, CSS, .NET, and AJAX.
Experience in strategic planning and business process analysis.
Proven ability to troubleshoot technical problems.

If you're seeking a challenging role in a forward-thinking IT environment, we'd love to hear from you! Apply now for this exciting opportunity.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

51 results for Customer Service Manager in Milwaukee, WI

Cloud Engineer A premier local Client is actively seeking an experienced ServiceNow Administrator to join their thriving team. This position is vital to the organization, requiring a unique skill set of ServiceNow deployment, implementation, and integration capabilities along with relevant certifications and training. Your role will involve major responsibilities including the administration, configuration, and maintenance of the ServiceNow platform. Reporting to the Information Technology Operations Manager, you will be crucial to enhancing IT service management capabilities while working on various ServiceNow components. For immediate consideration, apply to this posting or direct message Nathaniel Zibart on LinkedIn Key Responsibilities: <ul><li>Administer, configure, and maintain the ServiceNow platform.</li><li>Manage ServiceNow components such as Incident, Problem, Change Management, Asset Management, Customer Service, Project Management, and others.</li><li>Drive effective integration of ServiceNow with other operational systems.</li><li>Conduct regular audits and monitor platform licensing.</li><li>Develop and maintain system workflows, scripts, business rules, and UI policies.</li><li>Collaborate with stakeholders to understand requirements and implement ServiceNow solutions.</li><li>Support third-party software integrations, monitoring system performance, and troubleshooting issues.</li><li>Provide technical support and guidance to end-users and IT staff.</li><li>Participate in an after-hours support On Call rotation.</li><li>Collaborate with vendors and contractors and assign tasks.</li><li>Support the IT team with all technical matters including conducting maintenance events and preparing reports.</li></ul> "Do you excel at leveraging technology to enhance business processes? Are you an experienced ServiceNow Administrator passionate about maintaining, configuring, and implementing IT platforms? Do you thrive in challenging environments that need your problem-solving skills and technical knowledge? If so, a remarkable opportunity awaits in your field. Join a team where you can reshape the world of IT service management, using your expertise to create significant impact!"

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a vital part of our team, you will be the primary point of contact for our customers, handling inquiries, ensuring accurate records, and facilitating efficient order processing. Responsibilities: • Serve as the main internal contact for managing orders and related queries.• Manage and respond to incoming emails from various internal sources.• Facilitate accurate inventory management, including item setup validation, purchase order processing, and communication with the warehouse.• Work in collaboration with all Account Management, Client Services, Production, Finance, and operations staff.• Prioritize orders and projects, including prompt expediting of emergency requests.• Maintain and distribute various reports as needed to ensure daily requirements are met.• Generate clear, consistent communication to internal and external team members regarding status and requirements of programs.• Follow-through on exception reporting from beginning to end – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions.• Assist with special projects as necessary.• Embody the principles of passion, collaboration, integrity, inventiveness, and proactivity in all interactions and tasks.

Customer Service Representative We are offering an employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. As a Customer Service Representative, you will be instrumental in the processing of customer orders, managing email communication, and troubleshooting any issues that arise. This role involves close collaboration with Account Management, Client Services, Production, Finance, and operations staff. Responsibilities• Oversee the management of daily orders and address related inquiries• Take an active part in special project assignments as needed• Handle incoming emails from various internal sources effectively• Ensure clear and consistent communication with both internal and external team members regarding the status and requirements of programs• Facilitate accurate incoming inventory procedures, including item setup validation, purchase orders, and communication with the warehouse• Actively monitor and resolve exception reports from inception to conclusion• Prioritize orders or projects, including the swift expediting of urgent requests• Maintain and distribute various reports as needed to meet daily requirements• Actively engage with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments• Implement proactive strategies and leverage data to drive better and faster business decisions• Advocate for the continuous improvement of operations and processes to reduce operational burden and enhance the quality of sales and customer interactions.

Customer Service Representative We are offering a contract to permanent employment opportunity for a Customer Service Representative in Kenosha, Wisconsin. In this role, you will be heavily involved in order management, handling client inquiries, and maintaining inventory records in the retail industry. You will be part of a collaborative team and your work will have a direct impact on our operational efficiency. Responsibilities: • Handle incoming emails from various sources within the organization • Assist with special projects as needed • Maintain clear and consistent communication with both internal and external team members regarding the status and requirements of programs • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Ensure accurate incoming inventory by validating item setup, managing purchase orders, and communicating with the warehouse • Follow through on exception reporting from start to finish – generate reports, code items, follow up with stakeholders, and problem solve as necessary to eliminate exceptions • Prioritize orders and/or projects, including the swift expediting of emergency requests • Maintain and distribute various reports as needed to meet daily requirements • Take part in the design of promotional offers, campaign planning, scheduling meetings with key clients, and improving our service offerings • Foster and grow both external and internal relationships through proactive thought leadership and data-driven decision-making • Advocate for continuous improvement of operations and processes to reduce the burden on operations and enhance the quality of sales and customer interactions • Regularly interface with peers from the Merchandising, Client Service, Creative, Sourcing, Vendor Management, and Finance departments.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. This role primarily involves handling customer inquiries, maintaining comprehensive customer records, and managing customer accounts. Responsibilities: • Efficiently respond to customer inquiries via phone calls, emails, and faxes in a call center environment. • Handle specific customer issues related to paychecks, enrollment details, and hours worked. • Communicate effectively with employers and PHW’s (employees of the employer). • Process and manage customer data with precision and accuracy. • Use Microsoft Excel and Microsoft Word to maintain and update customer records. • Meet daily metrics as a measure of customer service effectiveness. • Balance both inbound and outbound calls, ensuring customer satisfaction. • Provide top-notch customer service while managing customer accounts.

Customer Service Representative We are opening an opportunity for a Customer Service Representative to join our team in Kenosha, Wisconsin. In this role, you will be an integral part of our operations, ensuring smooth processing of customer orders, maintaining inventory records, resolving issues, and managing internal and external communications. This role offers a contract to permanent employment opportunity. Responsibilities: • Ensure accurate and efficient processing of customer orders and requests. • Maintain and manage inventory records, including validation of item setup, purchase orders, and communication with warehouse. • Handle and resolve any issues or problems related to customer service. • Manage and respond to a variety of incoming emails from different internal sources. • Generate clear, consistent communication to internal and external team members regarding the status and requirements of programs. • Collaborate with Account Management, Client Services, Production, Finance, and other operations staff. • Facilitate the resolution of exception reporting from start to finish – generate reports, code items, follow-up with stakeholders, and problem solve as necessary to eliminate exceptions. • Prioritize orders and/or projects, including prompt expediting of emergency requests. • Maintain and distribute various reports as needed to ensure daily requirements are met. • Assist with special projects as necessary.

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative in Wauwatosa, Wisconsin. As a Customer Service Representative, you will play a crucial role in handling customer inquiries, maintaining accurate records, and ensuring efficient processing of customer applications. This role is situated within the call center industry and will require you to make use of your exceptional customer service and data entry skills. Responsibilities: • Accurately process customer applications and maintain up-to-date records. • Handle customer inquiries and issues via phone calls and emails in a detail oriented and timely manner. • Efficiently manage inbound and outbound calls, ensuring a high level of customer satisfaction. • Interact with employers and employees to address queries regarding paychecks, enrollment, and hours worked. • Utilize Microsoft Excel and Word to track and document customer interactions and resolutions. • Maintain a consistent level of performance by meeting daily metrics. • Respond to fax communications and resolve related issues. • Ensure all customer correspondences are handled with utmost confidentiality and detail orientation.

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team based in Kenosha, Wisconsin. In this role, you'll be instrumental in managing customer communications, processing orders, and maintaining inventory records. This position also involves troubleshooting and resolving issues, as well as collaborating with multiple departments within the organization. Responsibilities: • Handle customer inquiries and resolve issues efficiently • Manage and process customer orders accurately • Maintain precise records of customer orders and inventory • Collaborate with Account Management, Client Services, Production, Finance, and operations staff • Assist in the setup and validation of incoming inventory, purchase orders and liaise with the warehouse • Generate and distribute various reports to meet daily requirements • Prioritize orders and projects, including the expediting of emergency requests • Engage in proactive thought leadership and use data to drive business decisions • Develop promotional campaigns and schedule meetings with key clients to improve sales • Manage incoming emails from various internal sources and communicate clearly with team members regarding program status and requirements.

Accounts Payable Specialist Join Robert Half's Full-Time Engagement Professionals Practice!Robert Half is expanding its Full-Time Engagement Professionals Practice and is seeking talented Accounts Payable (A/P) Clerks to join our team! In this full-time, permanent position, you'll work closely with clients' Accounting Managers to support their AP/Finance Departments. Key duties include invoice matching and batching, reconciling sub-ledgers to the general ledger (G/L), resolving A/P issues, processing checks and expense reports, and assisting with audits. This is a fantastic opportunity to grow in an engaging, fast-paced environment.Key Responsibilities<ul><li>Execute full-cycle A/P processes, ensuring accuracy and compliance.</li><li>Provide internal customer service and support administrative tasks.</li><li>Organize, scan, and file key financial documents.</li><li>Assist with audits and other duties as required.</li></ul>Why Choose Robert Half?As a Full-Time Engagement Professional, you’ll manage diverse Accounting & Finance projects, from interim roles (e.g., reconciliation, audit prep, process improvement) to tackling business challenges. You'll also participate in professional networking and support business development efforts, with additional compensation available for successful new-business contributions.Apply Today!If you’re detail-oriented, technically skilled, and passionate about client relationships, submit your most recent resume and let’s discuss the next step in your career!Robert Half is an Equal Opportunity Employer. M/F/Disability/Veterans.

Receptionist We are offering a contract to hire employment opportunity for a Receptionist in Milwaukee, Wisconsin. This role is integral to our operations within the automotive industry, acting as a key point of contact for both internal team members and external clients or visitors. The Receptionist will be tasked with ensuring smooth daily operations, providing exceptional front-desk services, and maintaining a detail oriented and organized environment. Responsibilities: • Ensure a warm and detail oriented welcome for customers, vendors, and employees as part of the front desk operations• Handle and direct incoming calls and email correspondence promptly and accurately, connecting customers to the relevant departments• Provide general administrative support, including scheduling meetings, managing calendars, and performing data entry tasks• Oversee the visitor registration process, issue badges, and enforce adherence to safety protocols• Coordinate office tasks such as handling incoming and outgoing mail, managing supplies inventory, and maintaining an organized reception area• Act as a link between the front desk and internal departments for efficient resolution of customer inquiries• Assist with industry-specific tasks, including the management of documents such as shipping manifests, vehicle records, or crane maintenance logs• Utilize Microsoft Office Suite (Word, Excel, Outlook) and other industry-specific systems and software as needed• Maintain a detail oriented demeanor and appearance while multitasking in a fast-paced environment• Provide exceptional customer service, demonstrating a friendly and approachable attitude contra

Patient Services Representative We are offering a long-term contract employment opportunity for a Patient Services Representative in Waukesha, Wisconsin. As a Patient Services Representative, your main role will be to serve as the initial contact for patients in our outpatient department, ensuring a smooth and efficient process from registration to scheduling appointments. Responsibilities: • Greet, register, and guide patients, ensuring a positive initial experience in our outpatient department • Utilize office machinery and software, including multi-line phone systems, scanners, and Microsoft Office Suite, to facilitate patient interactions • Routinely respond to a high volume of calls and emails from various sources, including patients, healthcare providers, and insurance companies • Maintain accurate and updated patient records, including demographic and insurance information, within our CRM and EHR systems • Coordinate scheduling of appointments, including handling any cancellations or rescheduling, to ensure efficient patient flow • Collect payments and update account information as necessary • Assist in visit closure procedures, including post-visit check-outs and scheduling of follow-up appointments • Address and resolve any issues regarding registration or scheduling, reporting any significant problems to the appropriate individuals and departments • Handle and process patient referrals to the Moraine Lakes Consortium • Retrieve, file, and deliver patient information and records, completing any required forms and documentation as needed.

Accountant Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Accountants to our stimulating operation! This position works closely and reports to an Accounting Manager at the Client's site and handles all general accounting and administrative needs of the Finance Department. The Accountant will primarily focus on tasks such as journal entries, reconciliations, month-end close, financial reporting, and supporting the accounting team with various project-based initiatives. Join a fast-growing team in this exciting job opportunity that offers career growth. Located in Milwaukee, Wisconsin, the Accountant will be engaged on mission-critical projects that require continuity and expertise.Major Responsibilities:<ul><li>Prepare and post journal entries while ensuring accuracy and compliance with company policies.</li><li>Perform monthly account reconciliations, including bank accounts, sub-ledgers, and general ledger accounts.</li><li>Assist with the month-end, quarter-end, and year-end close processes.</li><li>Analyze financial information to identify discrepancies and resolve issues promptly.</li><li>Generate financial reports and assist with variance analysis for management review.</li><li>Support internal and external audits by preparing schedules and providing necessary documentation.</li><li>Assist in the implementation of process improvements and system upgrades.</li><li>Maintain accurate and organized records of financial transactions and related documentation.</li><li>Provide excellent customer service to internal and external stakeholders.</li><li>Carry out additional tasks as assigned.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as reconciliations, month-end close, audit preparation/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical accounting/analysis but also in client relationships and project management!

Accounts Receivable Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Accounts Receivable (A/R) Clerks to our stimulating operation! This position works closely and reports to an Accounting Manager at the Client's site and handles all general administrative needs of the AR/Finance Department. The candidate will mainly focus on invoicing, cash applications, resolving A/R discrepancies, updating and reconciling accounts receivable ledgers to the general ledger, and assisting with collections activities. Join a fast-growing team in this exciting job opportunity that offers career growth.Major Responsibilities:<ul><li>Execute daily processes and controls accurately and in a timely manner, ensuring compliance with company policies.</li><li>Provide excellent customer service to internal and external business partners and clients.</li><li>Maintain proper storage of invoices, payment records, and other documents by organizing, logging, scanning, and filing them.</li><li>Assist the AR/Finance Department with administrative tasks.</li><li>Help with internal and external audits as required.</li><li>Process, verify, and post receipts, ensuring proper application to customer accounts.</li><li>Reconcile accounts receivable ledgers to ensure all payments are accounted for and properly posted.</li><li>Handle cash applications and payment discrepancies while working closely with customers to resolve outstanding balances.</li><li>Open, organize, and distribute department mail daily.</li><li>Carry out additional tasks as assigned.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical accounting/analysis but also in client relationships and project management!

Client Services Specialist We are seeking a Client Services Specialist to join our team in the IT Software industry, located in Hartland, Wisconsin. This role provides a contract to employment opportunity, where you will be involved in processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: • Coordinate with internal teams to understand requirements and liaise with external vendors for execution. • Review and confirm details on production plans in collaboration with internal teams and vendors. • Create comprehensive job layouts and purchase orders. • Organize the internal job approval process. • Engage with multiple departments and partners for follow-ups to ensure the completion of production items. • Detail the production process, ensuring the status of the operation is easily accessible and transparent. • Acquire a comprehensive understanding of internal software systems. • Manage and review reports to monitor the progress of projects and production jobs. • Provide exemplary customer service. • Perform data entry and order entry tasks. • Handle email correspondence with efficiency and professionalism.

Bookkeeper Robert Half's Full-Time Engagement Professionals Practice is expanding!Robert Half is looking to add additional Bookkeepers to our stimulating operation! This position works closely with and reports to an Accounting Manager at the Client's site and handles all general bookkeeping and administrative needs of the Finance Department. The Bookkeeper will primarily focus on managing financial transactions, maintaining accurate financial records, reconciling accounts, and supporting the team with various day-to-day accounting tasks. Join a fast-growing team in this exciting job opportunity that offers career growth. Located in Milwaukee, Wisconsin, the Bookkeeper will be engaged on mission-critical projects that require continuity and expertise.Major Responsibilities:<ul><li>Manage accounts payable (A/P) and accounts receivable (A/R), including processing invoices and payments.</li><li>Reconcile bank statements and general ledger accounts to ensure accuracy and resolve discrepancies.</li><li>Record daily financial transactions and maintain an organized general ledger.</li><li>Assist with month-end and year-end closings by preparing necessary reports and documentation.</li><li>Monitor and maintain compliance with company financial policies and procedures.</li><li>Generate financial reports, including balance sheets and income statements, for management review.</li><li>Assist with budget preparation and cash flow monitoring.</li><li>Provide support for internal and external audits by preparing schedules and documentation as needed.</li><li>Maintain an organized filing system for financial records and supporting documents.</li><li>Perform additional tasks as assigned to support the Finance Department.</li></ul>Below is more information about this opportunity with Robert Half as well as the skillset and experience needed. If you have this experience and feel this might be a good career opportunity for you, please respond with your most recent resume and interest!This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan, and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as reconciliations, A/P and A/R management, audit preparation/remediation, etc., to implementing process improvements and addressing business challenges of our clients.As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients.Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in technical bookkeeping/accounting but also in client relationships and project management!

Help Desk Analyst III We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to permanent employment opportunity. You will be pivotal in providing level 2& 3 technical support, managing IT computer assets, and liaising between different teams within the company. Responsibilities: • Facilitate efficient processing of customer credit applications. • Maintain and update customer credit records with precision. • Address customer inquiries and resolve them promptly. • Monitor customer accounts and initiate appropriate action when necessary. • Provide level 2& 3 technical support, acting as a liaison between the service desk, infrastructure teams, and IT leadership. • Manage IT computer assets, including computer inventory management and e-waste recycling processes. • Gain proficiency in using ServiceNow or a comparable ticketing system for better task management. • Develop a thorough understanding of o365, OKTA, and Active Directory for efficient problem-solving. • Handle deployments and configuration management, ensuring the smooth running of computer hardware. • Leverage knowledge of Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, and Microsoft 365 Enterprise for effective troubleshooting. • Utilize Okta and the ServiceNow Platform to optimize IT service management. • Maintain a comprehensive understanding of computer hardware to support technical issues.

Rental Manager Job Overview: As the Rental Manager, you will be responsible for overseeing the day-to-day operations of our rental department. This includes managing rental agreements, coordinating equipment availability, ensuring compliance with safety standards, and leading a team of rental coordinators. Your goal will be to optimize rental processes, enhance customer satisfaction, and drive the growth of our rental business. Key Responsibilities: Operational Management: Oversee the rental process from equipment availability to delivery and return. Coordinate with the maintenance team to ensure all equipment is in optimal working condition. Develop and implement efficient rental procedures and policies. Monitor rental inventory and manage equipment logistics. Customer Service: Serve as the primary point of contact for rental clients, addressing inquiries and resolving issues. Develop strong relationships with clients to understand their needs and provide tailored solutions. Ensure high levels of customer satisfaction and handle any escalated concerns promptly. Team Leadership: Manage and mentor a team of rental coordinators and support staff. Conduct performance evaluations and provide training to enhance team skills. Foster a collaborative and productive work environment. Financial Management: Develop and manage the rental department budget. Monitor rental rates and adjust pricing strategies as needed. Prepare and analyze reports on rental performance and profitability. Compliance and Safety: Ensure all rental operations comply with company policies and industry regulations. Implement and enforce safety procedures to prevent accidents and equipment damage. Conduct regular inspections and audits to maintain equipment and operational standards. Business Development: Identify opportunities for expanding the rental business and increasing market share. Collaborate with sales and marketing teams to promote rental services and attract new clients. Stay informed about industry trends and competitor activities.

Receptionist We are in search of a meticulous Receptionist to join our client's team. Located in Brookfield, Wisconsin, you'll be a crucial part of our team, providing receptionist and office assistant support. This role offers a contract to permanent employment opportunity. Responsibilities:• Efficiently direct incoming calls and greet visitors, embodying excellent customer service• Coordinate meetings and cater for events, ensuring smooth operations• Handle incoming and outgoing mail and packages, maintaining order in communications• Operate office equipment such as photocopiers, scanners, and postage meters• Manage building access badges and garage fobs distribution for staff and visitors• Handle the ordering of business cards, floral arrangements, and other requested items• Maintain and organize weekly event preparation notes for facilities staff• Keep filing systems organized and well-maintained• Undertake any other administrative and facilities duties assigned over time.

Billing Specialist Robert Half is partnering with a healthcare client in the recruiting for a Billing Specialist to oversee their billing operations, ensuring smooth, accurate, and efficient processes. The ideal candidate will have a strong understanding of billing systems, healthcare revenue cycles, and customer service. The Billing Specialist will work collaboratively with our accounting, administrative, and resident services teams to maintain compliance, resolve discrepancies, and support the financial health of the organization. This is a permanent placement opportunity offering full benefits package including 403b retirement planning, FSA, tuition assistance, paid time off and paid holidays. Key Responsibilities:Billing and Invoicing Operations:<ul><li>Prepare and process monthly resident billing statements for services, housing, and additional care.</li><li>Ensure accurate calculation of fees, expenses, and adjustments based on contracts and service changes.</li><li>Manage third-party billing, including Medicare, Medicaid, private insurance, and long-term care providers.</li></ul>Collections and Payments:<ul><li>Monitor accounts receivable and follow up on outstanding balances to ensure timely payments.</li><li>Process incoming payments via check, electronic transfer, and credit card, applying them correctly to resident accounts.</li><li>Work with residents and families to address billing questions, payment plans, and financial discrepancies.</li></ul>Compliance and Documentation:<ul><li>Maintain billing records that comply with federal, state, and local regulations, including HIPAA requirements.</li><li>Stay updated on relevant Medicare and Medicaid billing guidelines to ensure compliance.</li><li>Prepare and submit reports for audits and regulatory purposes as needed.</li></ul>Account Reconciliation:<ul><li>Reconcile charges, payments, and account balances on a routine basis to ensure the accuracy of resident accounts.</li><li>Identify, investigate, and resolve discrepancies in billing and payment records efficiently.</li></ul>Collaborative Duties:<ul><li>Partner with admissions staff to ensure seamless onboarding of residents, including setup of billing details.</li><li>Communicate with accounting or finance teams regarding account status and revenue projections.</li><li>Serve as the primary point of contact for billing-related inquiries from residents, families, and staff.</li></ul>

Legal Assistant Robert Half is searching for a Legal Assistant to join a wonderful firm located in Waukesha, Wisconsin. This role is key in providing comprehensive legal administrative support, including preparing and proofreading legal documents, maintaining electronic files, and managing client relations. The Legal Assistant will also be responsible for managing the calendar schedules of attorneys and assisting in various administrative duties within the law firm. Responsibilities: <ul><li>Ensure efficient and accurate handling of client inquiries and provide administrative support to timekeepers.</li><li>Oversee and manage attorneys' calendars with precision and punctuality.</li><li>Perform dictation tasks with high attention to detail and accuracy.</li><li>Monitor and maintain electronic file system to ensure up-to-date and organized records.</li><li>Undertake the client intake process, ensuring high levels of customer service and professionalism.</li><li>Format and proofread legal documents, ensuring they meet the required standards.</li><li>Balance check registers as part of financial management duties.</li><li>Provide expertise in various areas of law including Trusts & Estates, Labor & Employment, and Corporate Law.</li><li>Use Word and Excel proficiently for a variety of tasks.</li></ul>

Sales Support Associate We are seeking a Sales Support Associate to join our team, operating in the industry. The role is based in Milwaukee, Wisconsin, 53226, United States, and offers a contract to permanent employment opportunity. In this role, you will be required to manage client proposals, maintain records, and provide support to the sales and account management teams. Responsibilities: • Collaborate with the Vice President, Account Managers, and Sales Executives to manage a variety of projects • Accurately process and record client prospect and renewal information • Maintain and update various databases, encompassing vendors, clients, brokers, and more • Generate monthly reports for both internal and external use • Assist in managing office supplies and maintaining both electronic and paper files • Provide post-sales support and superior customer service • Handle detailed documentation and data entry tasks • Prepare proposals for the sales team and manage the stock of brochures and flyers • Track quote requests, record responses, and prepare customer quotes • Monitor new and renewal sales activity and report accurately.

Payroll Specialist Robert Half's Full-Time Engagement Professionals Practice is expanding! Robert Half is looking to add addition Payroll Specialist to our Practice. This opportunity has loads of growth potential for a candidate who multi-tasks effectively and has strong communication, organizational, and time-management skills. Your responsibilities:· PeopleSoft Query Reporting - Extensive reporting to find these error logs· Handle payroll errors that were kicked out of the system· Review complex payroll issues and uncover solution · Communicate with client employees regarding findings and corrections· Maintaining historical records by filing documents This opportunity with Robert Half's Full-Time Engagement Professionals Practice is a full-time, permanent position as a Project Accountant. As an employee of our practice, you will help scope, plan and execute a variety of Accounting & Finance projects/engagements. Your engagements will range from interim staff roles, such as Reconciliation, Month End, Audit prep/remediation etc. to implementing process improvement and over all attacking business challenges of our clients. As a member of our staff, you will participate in practice activities that include professional networking events and assisting our business development staff in staying abreast of industry trends and new business opportunities with your assigned clients. Additional compensation will be available for assistance in developing successful new business for Robert Half's Full-Time Contract team. Our individuals need to be successful not only in a technical accounting/analysis, but also in client relationships and project management!

Guest Services Representative We are offering a short term contract employment opportunity for a Guest Services Representative in the non-profit industry, located in Milwaukee, Wisconsin. This role focuses on providing excellent customer service, maintaining a detail oriented and welcoming environment, and handling administrative duties. Responsibilities: • Ensure a welcoming and safe environment for visitors, addressing their needs promptly and in a detail oriented manner. • Provide effective wayfinding and communication assistance to staff and visitors. • Handle incoming telephone calls, providing courteous and friendly interactions. • Assist callers, visitors, or staff as needed by routing calls to appropriate personnel within the organization. • Adhere strictly to protocols regarding client communication, ensuring confidentiality at all times. • Coordinate the receipt and delivery of mail, ensuring proper sorting and distribution. • Arrange for pickups with UPS and Federal Express as necessary. • Assist with vendor and building service staff requests or access requirements. • Maintain and update front desk manual and procedure book, supporting special projects as required. • Administer parking permits and maintain a log for the employee van. • Coordinate staff hospitality processes, including ordering catered lunches, flowers, and generating recognition materials. • Restock shared conference rooms with hospitality supplies as necessary. • Provide administrative support to the CEO's office and offer program support as needed.

Database Administrator We are in search of a Database Administrator to join our team in Pleasant Prairie, Wisconsin. In this role, you will be handling SQL database management, customer application processing, and maintaining accurate customer records. Additionally, you will be tasked with resolving customer inquiries, monitoring customer accounts, and taking the necessary actions. Responsibilities: • Handle SQL database management tasks, including backups, indexing, and ensuring databases are online • Process customer credit applications with accuracy and efficiency • Maintain the integrity and accuracy of customer credit records • Collaborate effectively with the development team on SQL Queries • Implement and manage changes and interventions to ensure project goals are achieved • Contribute to the transitioning process to Oracle Financials and provide post go-live support • Assist in migrating code from staging to production • Facilitate the migration to Power BI and data warehousing in the Microsoft Fabric environment • Work closely with remote vendors to resolve issues and optimize operations • Monitor customer accounts and take appropriate actions based on account status • Maintain a high level of professionalism and provide excellent customer service.

Staff Accountant We are in the market for a Staff Accountant to join our team, based in Oak Creek, Wisconsin. The role involves providing comprehensive accounting support, handling intricate, high-volume transactions, and being prepared to perform tasks outside the primary area of responsibility when necessary. Responsibilities: • Handle the preparation and posting of journal entries to company accounts • Assist in the closing process at the end of each month/year • Reconcile general ledger accounts and perform account analysis • Maintain the chart of accounts and foster vendor and customer relations • Develop reports for inventory cost analysis and analyze variances • Monitor inventory transactions and reconcile inventory accounts to the general ledger • Study and collect data to determine costs of business raw material purchases, inventory, and labor • Address customer service issues related to collections, process customer refunds, and resolve client discrepancies and short payments • Conduct biweekly payroll processing and review, and maintain time and attendance for hourly employees • Assist in the operation of the accounting department’s day-to-day activities as needed, including accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, fixed assets records, and general accounting • Prepare reports and schedules for the company's Chief Financial Officer to facilitate in the preparation of financial statements and tax returns • Report monthly sales tax filings for various states • Assist in departmental financial operation projects and maintain financial security by keeping information confidential.

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51 results for Customer Service Manager in Milwaukee, WI

Technology Doesn't Change the World, People Do.^®