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37 results for Customer Service Manager in Milwaukee, WI

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We are offering a contract to hire employment opportunity for an Account Manager in Brookfield, Wisconsin.

Responsibilities:

• Engage in active communication with potential and existing customers through emails and phone calls.

• Foster and manage relationships with vendors to ensure seamless operations.

• Accurately enter and update data related to customer interactions and transactions.

• Actively participate in the retention of customers by providing exceptional service and prompt responses.

• Facilitate the approval of loans by working closely with the credit department to understand, explain, and sell the terms to applicants.

• Maintain detailed records of all interactions with customers and vendors in the company's software.

• Contribute to the team's efforts in managing multi-line phone systems and corresponding via email.

• Show initiative and self-motivation in carrying out tasks and responsibilities.

• Minimum of 3 years experience in a similar role as an Account Manager
• Proven experience with approving loans
• Excellent customer service skills and experience
• Demonstrable ability in account management
• Proficient in email correspondence
• Experience with answering a multi-line phone system
• Ability to manage vendor relationships effectively
• Data entry skills and experience
• Demonstrated success in customer retention

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

37 results for Customer Service Manager in Milwaukee, WI

Account Manager

Brookfield, WI
onsite
Contract / Temporary to Hire
21.00 - 22.00 USD / Hourly
We are offering a contract to hire employment opportunity for an Account Manager in Brookfield, Wisconsin. Responsibilities: • Engage in active communication with potential and existing customers through emails and phone calls.• Foster and manage relationships with vendors to ensure seamless operations.• Accurately enter and update data related to customer interactions and transactions.• Actively participate in the retention of customers by providing exceptional service and prompt responses.• Facilitate the approval of loans by working closely with the credit department to understand, explain, and sell the terms to applicants.• Maintain detailed records of all interactions with customers and vendors in the company's software.• Contribute to the team's efforts in managing multi-line phone systems and corresponding via email.• Show initiative and self-motivation in carrying out tasks and responsibilities.
2025-05-23T16:18:41Z

Windows Systems Administrator

Mequon, WI
onsite
Permanent
65000.00 - 85000.00 USD / Yearly
Our client is a dynamic and customer-focused IT firm committed to delivering top-tier solutions and support to our clients. We’re seeking a skilled Windows Systems Administrator to join our team, someone who excels in technical expertise and has a passion for delivering exceptional customer service. This is a Direct Hire opportunity will offer hybrid work with 3 days on-site and 2 remote days each week. Job Description: As a Windows Systems Administrator, you will be at the forefront of our IT operations, working directly with clients to provide comprehensive support and management of their Windows environments. Your role will involve a blend of hands-on technical work and customer interaction, making communication and a customer-first mindset essential. Key Responsibilities:<ul><li>Customer Support: Provide outstanding customer service by addressing and resolving technical issues in a timely and efficient manner.</li><li>Windows Server Administration: Manage, maintain, and troubleshoot Windows Server environments, ensuring optimal performance and security.</li><li>Active Directory Management: Administer and support Active Directory, including user management, group policies, and security settings.</li><li>Scripting: Develop and utilize scripts (PowerShell, VBScript, etc.) to automate routine tasks and streamline operations.</li><li>System Monitoring & Maintenance: Monitor system performance, perform regular maintenance, and implement updates as needed.</li><li>Documentation: Maintain detailed and accurate documentation of systems, procedures, and client interactions.</li></ul>Nice to Have:<ul><li>IIS Administration: Experience with managing and troubleshooting Internet Information Services (IIS).</li><li>SQL Administration: Basic knowledge of SQL Server administration, including backups, restores, and performance tuning.</li><li>Linux Administration</li></ul>
2025-05-06T21:18:43Z

Application Support Engineer

Mequon, WI
onsite
Contract / Temporary to Hire
57.00 - 66.00 USD / Hourly
We are looking for a skilled Application Support Engineer to join our team in Mequon, Wisconsin. This Contract-to-permanent position offers an exciting opportunity to support and enhance a suite of Foundry-based operational applications within the manufacturing industry. The ideal candidate will be instrumental in ensuring system reliability, driving continuous improvement, and maximizing the value of Foundry investments for the organization. Responsibilities: • Serve as the primary technical resource for Foundry-based scheduling and operational applications. • Optimize and maintain scheduling models, data pipelines, and logic within the Foundry platform. • Facilitate change management processes, including onboarding new users and providing stakeholder training. • Enhance application performance, usability, and scheduling accuracy through ongoing feedback and improvements. • Develop reusable components to support rapid scaling across various mills and product lines. • Collaborate with IT Security, Infrastructure, and Enterprise Architecture teams to align Foundry applications with broader IT strategies. • Create, monitor, and refine dashboards and KPIs to track schedule adherence, throughput, and overall operational performance. • Document solutions and processes to ensure scalability and long-term sustainability of Foundry applications. • Work closely with developers during application rollouts and support the transition to ongoing maintenance.
2025-05-02T16:58:49Z

Business Development Manager

Johnson Creek, WI
onsite
Permanent
70000.00 - 100000.00 USD / Yearly
We are looking for a skilled Business Development Manager to drive growth and foster strong client relationships in our organization. This role requires a strategic thinker with a proven ability to expand business opportunities and maintain exceptional service standards. Based in Johnson Creek, Wisconsin, this position offers a unique opportunity to contribute to a dynamic team in the financial services sector. Responsibilities:• Develop and implement strategic plans to identify and pursue new business opportunities.• Build and maintain strong relationships with clients, ensuring satisfaction and long-term partnerships.• Conduct market research to understand industry trends and identify potential growth areas.• Collaborate with internal teams to align business development strategies with organizational goals.• Present tailored solutions to clients, effectively communicating the benefits of offered services.• Manage the sales cycle from lead generation to contract negotiation and closure.• Provide exceptional customer service to address client inquiries and resolve issues promptly.• Track and analyze business performance metrics to inform strategic decisions. *Hybrid opportunity. Will be traveling locally to area businesses*Company car provided
2025-05-21T16:49:07Z

Administrative Assistant

Waukesha, WI
onsite
Permanent
50000.00 - 54000.00 USD / Yearly
We are seeking a detail-oriented and versatile Administrative Assistant for a Waukesha area organization. This role is perfect for an individual who thrives in a dynamic environment and is eager to take on a variety of responsibilities. The successful candidate will provide essential administrative support, deliver excellent customer service, manage dispatching duties, assist with contract administration, and step into a warehouse support role as needed. If you enjoy multi-tasking, problem-solving, and contributing to the smooth operation of a fast-paced organization, this opportunity is for you. Key Responsibilities:<ul><li>Administrative Support:</li><li>Perform general office duties, including data entry, managing correspondence, and organizing files.</li><li>Schedule meetings, maintain calendars, and assist with travel arrangements.</li><li>Prepare reports, presentations, and other business documents as needed.</li><li>Customer Service:</li><li>Serve as the primary point of contact for clients and customers, addressing inquiries and providing resolutions promptly.</li><li>Communicate effectively via phone, email, and in-person interactions, ensuring customers have a positive experience.</li><li>Dispatching Duties:</li><li>Coordinate and dispatch service technicians or delivery personnel to ensure timely and efficient operations.</li><li>Track and document scheduling changes or updates and relay information to the appropriate parties.</li><li>Contract Administration:</li><li>Create, review, and maintain contracts and agreements with attention to detail and accuracy.</li><li>Ensure appropriate filing, management, and compliance with all contractual documentation.</li></ul>
2025-05-07T23:43:43Z

Customer Service Representative

Lincolnshire, IL
onsite
Temporary
19.00 - 22.00 USD / Hourly
Essential Job Duties<ul><li>Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.</li><li>Functions as the Health Center public relations person, providing tours of the facility and pertinent information regarding admissions as well as occasional off-site visits to hospitals and doctor’s offices. </li><li>Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.</li><li>Maintains on-going census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.</li><li>Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.</li><li>Assists in coordinating admissions/transfers/discharges with other departments. Additionally, maintains communication with referrals sources, using appropriate applications and resources. Ensures timely discharge to admission 7 days per week.</li><li>Serves as one of the primary points of communication and liaison for residents/families and guest concerns and/or inquiries aiding in the communication processes. Follows up on all initial inquiries in a timely manner.</li></ul>
2025-05-29T16:54:04Z

Client Services Administrator

Hartland, WI
onsite
Contract / Temporary to Hire
20.00 - 22.00 USD / Hourly
We are offering a permanent employment opportunity for a Client Services Administrator located in Hartland, Wisconsin. Your role will primarily revolve around supporting our Client Services Specialist team, ensuring efficient telecommunications, maintaining customer records, and resolving any product or service problems. Responsibilities include: • Handling incoming phone calls and ensuring resolution of customer inquiries.• Accurately entering client and account data, and verifying it for any potential errors.• Creating clear job tickets in Monarch or OP.• Updating and maintaining customer records in compliance with our policies and procedures.• Collaborating with multiple departments and partners, with a focus on detail and completion of production items.• Resolving client complaints by determining the cause, finding the best solution, and expediting the correction or adjustment process.• Gaining a comprehensive understanding of our internal software systems.• Regularly routing GB Tickets.• Tracking and updating Humana Delivery and Madison Spreadsheet.• Proofreading Marco’s Items on a monthly basis.• Performing department filing and purging of job tickets.• Distributing job tickets to the team and accounting.• Regularly handling Common Ground Routing and updating Madison Spreadsheet.• Printing and routing WebMD Postal Paperwork.• Reviewing, updating, and routing Elevance Health GBD as well as WebMD, Ignite.
2025-05-16T14:08:55Z

Tax Analyst/Manager/Director

Lake Forest, IL
onsite
Permanent
110000.00 - 130000.00 USD / Yearly
We are looking for an experienced Tax Analyst/Manager/Director to oversee payroll tax compliance and processes for North America. In this role, you will ensure adherence to internal controls, government regulations, and organizational standards while managing a team and collaborating with an outsourced payroll partner. The ideal candidate will bring deep expertise in payroll operations, tax compliance, vendor management, and systems, along with a commitment to delivering a seamless employee experience. Responsibilities:• Oversee payroll tax compliance for approximately 20,000 employees across North America, ensuring adherence to regulations and internal controls.• Manage a payroll team and collaborate with outsourced payroll partners to meet service level agreements and quality benchmarks.• Develop and monitor key performance indicators to evaluate the effectiveness of payroll tax processes.• Identify and implement process improvements to optimize payroll operations.• Ensure the accuracy and timeliness of payroll tax setups, including state, local, and provincial taxes.• Maintain and update standard operating procedures for payroll tax processes.• Conduct quarterly balancing and provide support for year-end audits and reporting.• Train, mentor, and support the payroll tax team to foster growth and efficiency.• Act as a subject matter expert on payroll tax issues, providing guidance to employees and managers.• Address payroll tax and compliance concerns, escalating issues to the Payroll Director as needed. Benefits-We offer medical, dental, vision, 401k, paid time off and parental leave.
2025-05-28T15:04:59Z

IT Infrastructure Engineer

Brookfield, WI
onsite
Permanent
85000.00 - 145000.00 USD / Yearly
We’re partnering with a thriving IT consulting firm known for their strong client relationships, technical excellence, and industry-leading employee retention. They are built on collaboration, growth, and trust—with both their clients and their tenured team. As they continue to grow, they are in need of a well-rounded Infrastructure Engineer to join them and make an immediate impact. Position Overview: This is a hands-on role for a versatile IT professional with a solid background in both systems and networking. You’ll work directly with clients to design, implement, support, and maintain their infrastructure environments. The work is diverse—ranging from onsite client visits to remote support from home. If you're someone who enjoys variety, autonomy, and solving real-world business problems with smart IT solutions, this one’s for you. Key Responsibilities:<ul><li>Provide expert-level support for Windows Server, Active Directory, Microsoft 365, and core networking technologies (routing, switching, firewalls)</li><li>Design, deploy, and maintain infrastructure solutions for small to mid-sized businesses across diverse industries</li><li>Perform regular onsite client visits for proactive support, troubleshooting, and project work</li><li>Respond to escalated issues and work closely with clients to deliver top-tier customer service</li><li>Collaborate with internal teams and vendors to ensure successful project execution and issue resolution</li><li>Document system configurations, changes, and procedures to ensure clear communication and continuity</li></ul>
2025-05-27T13:58:46Z

Administrative Coordinator

Riverwoods, IL
onsite
Temporary
16.15 - 18.70 USD / Hourly
The Reservations/Meeting coordinator, under the direct supervision of the Supervisor/Manager is responsible for managing all aspects of meeting room reservations, including taking initial inquiries, coordinating with clients to understand their needs, booking appropriate spaces, handling cancellations and changes, ensuring accurate room set-up, and communicating details to relevant departments to guarantee smooth meeting execution; essentially acting as the primary point of contact for meeting room bookings while maintaining detailed records and adhering to established policies. * Physically setup conference room set-ups for the day, place requested equipment/supplies (flipcahrts, special room configurations, etc.) in the appropriate rooms. * Physically reset the tables and chairs according to the floor layout and requested equipment/supplies collected and placed back in storage. * Manage and oversee Special Event set-ups to include adhering to the External Catering Policy. * Reserve conference rooms for employees. * Reserve special event spaces for employees. * Answer questions and inquiries about the different rooms and special event spaces through teams, phone and email. * Meet with clients in person and virtually to discuss their event needs. * Stores and secures all tables, chairs, and equipment in an organized manner. * Monitor monthly numbers of activities (set-ups, calls, emails, etc.) * Enter tickets for engineering requirements * Problem Solve - There might be times when we must be creative and think outside the box to accommodate requests * Create room diagrams using Lucid Chart. * Edit and Modify PDF layouts. * Maintaining Special Events Calendar (excel) and keeping it accessible on Share Point. Be prepared to lead and share upcoming events during the Weekly Status Meeting. * Function as liaison between employees and respective teams (Engineering, A/V, Facilities, Catering). * Provide excellent customer service. * Other duties assigned by supervisor/manager. --------------
2025-05-29T15:04:03Z

Receptionist 4

Milwaukee, WI
remote
Temporary
20.00 - 21.00 USD / Hourly
We are looking for a detail-oriented and personable Receptionist to join our team on a Contract basis in Milwaukee, Wisconsin. As the first point of contact for visitors and guests, you will play a key role in creating a welcoming and productive environment while ensuring smooth day-to-day operations. This position requires excellent interpersonal skills, attention to detail, and the ability to manage multiple tasks in a fast-paced setting. Responsibilities: • Greet visitors and guests warmly, anticipate their needs, and assist with orientation and departure processes. • Deliver exceptional customer service by addressing questions and resolving concerns in a timely manner. • Provide information about office services, amenities, and spaces to help guests feel comfortable and productive. • Collaborate with team members to identify trends in guest services and implement best practices. • Maintain accuracy and efficiency while managing multiple tasks in a dynamic environment. • Utilize technology tools and platforms to support reception and administrative duties. • Demonstrate confidence and responsiveness in all interactions. • Handle clerical tasks such as filing, typing, and photocopying with precision. • Operate switchboard systems and manage inbound calls effectively. • Ensure security protocols are followed and assist with visitor management.
2025-05-22T13:58:49Z

Reservation and Meeting Coordinator

Riverwoods, IL
onsite
Temporary
16.15 - 18.70 USD / Hourly
The Lead Print & Reprographics Specialist is responsible for overseeing all aspects of the print production process; managing print equipment and supplies, and ensures the timely and accurate reproduction of printed materials; advises, coordinates, and prioritizes production of work orders, reviews materials and maintains accurate and complete records. • Operate and maintain a high volume of reprographic and finishing equipment; ensuring client orders are completed correctly and on time. • Perform copying/printing/finishing of digital print and finish work, binding and lamination. • Prioritize and manage production flow of all customer orders submitted • Review client requirements to the final stages of production and distribution. • Communicate consistently with stakeholders regarding production stages and project status. • Ensure all work is performed according to client specifications; meeting and exceeding expectations. • Performs as subject matter expert in the Print Services area. • Track copier usage and maintains required logs. • Coach, train, and oversee Print Specialist. • Responsible for maintaining and managing appropriate inventory levels. • Provide outstanding customer service at all times. • Keep work orders clean, tidy, and safe at all times. • Others duties as assigned by manager.
2025-05-29T15:04:03Z

Order Entry Clerk

North Prairie, WI
onsite
Contract / Temporary to Hire
20.00 - 21.50 USD / Hourly
We are looking for a detail-oriented Order Entry Clerk to join our team in North Prairie, Wisconsin. In this Contract to permanent position, you will play a key role in managing inventory, processing orders, and ensuring the smooth flow of operations across multiple warehouses. This role requires a proactive individual with strong organizational skills and a commitment to maintaining high-quality standards. Responsibilities: • Accurately transfer and manage inventory between multiple warehouse locations, ensuring serialized parts and transport tasks are properly documented. • Pack parts orders securely to prevent damage during transit and oversee the quality of packed items. • Process and close parts orders by printing picklists, adding tracking information, and ensuring timely delivery. • Execute work orders by pulling inventory, transferring parts, and delivering customer orders tied to work orders. • Handle Return Material Authorizations efficiently, ensuring proper documentation and processing. • Palletize and ship large orders using approved carriers, adhering to shipping guidelines and protocols. • Maintain optimal inventory levels in the parts department and troubleshoot inventory discrepancies. • Assemble small subassemblies and create shop orders for multistep operations while keeping the shop floor workbench organized. • Monitor and update the backorder log regularly to ensure accuracy. • Order packaging supplies from approved vendors and local suppliers as needed.
2025-05-09T16:34:25Z

Product Operations Analyst

Riverwoods, IL
onsite
Temporary
55.00 - 65.00 USD / Hourly
This role will be responsible for transforming operational data into actionable insights to help optimize customer onboarding, application processing, and servicing efficiency. The ideal candidate will bring strong data acumen, an understanding of lending operations, and a passion for driving process improvements through data analysis. Key Responsibilities:<ul><li>Design, develop, and maintain performance dashboards and operational reports across loan acquisition (e.g., application funnel, funding rates) and servicing (e.g., call volumes, payment behaviors, delinquencies).</li><li>Analyze trends and KPIs to identify operational bottlenecks, inefficiencies, and opportunities for optimization across the client's lifecycle.</li><li>Partner with business operations, servicing, credit risk, and product teams to provide insights that inform decisions on staffing, process reengineering, and digital servicing strategies.</li><li>Support test-and-learn initiatives and operational experiments by monitoring impact metrics and producing timely reporting.</li><li>Ensure data accuracy and consistency across operational reports through quality assurance and reconciliation with source systems.</li><li>Translate complex data sets into executive-ready summaries and visualizations to support business reviews and strategy sessions.</li></ul>
2025-05-09T15:36:12Z

Materials Manager

Cottage Grove, WI
onsite
Permanent
110000.00 - 130000.00 USD / Yearly
Are you ready to take charge of purchasing, production scheduling, inventory control, and supplier management? A thriving organization in Cottage Grove is seeking a capable and results-oriented Materials Manager to lead a high-performing team. This is an on-site position offering an opportunity to oversee critical supply chain and operational functions. For confidential consideration or more detail please apply with your most up to date resume and call 608-716-5643! Key Responsibilities:<ul><li>Direct and manage the procurement and scheduling of materials while negotiating price and delivery terms with suppliers</li><li>Oversee inventory controls, implement reduction strategies, and monitor physical inventory for year-end reporting accuracy</li><li>Ensure timely material availability for all departments while coordinating with manufacturing to minimize "past-due" backlogs</li><li>Analyze and evaluate supplier performance, maintain an "Approved Suppliers" list, and oversee contract negotiations</li><li>Supervise and develop department staff, enforce company policies, and maintain team expertise in all departmental tasks</li><li>Collaborate with sales, accounting, and manufacturing teams to align purchasing strategies with overall budgetary and profitability goals</li></ul>
2025-05-15T15:23:44Z

Network Architect

Milwaukee, WI
remote
Temporary
50.00 - 68.00 USD / Hourly
We are seeking a skilled and customer-focused Network Administrator to join our team on a contract-to-hire basis. In this role, you will support external customers with their networking needs, with a focus on Cisco firewalls (FMC), routing, wireless, and switching. You will primarily be dedicated to supporting one major client, while managing smaller clients as well. This is an exciting opportunity to grow into managing a complex multi-location Cisco network and becoming a subject matter expert (SME) in key technologies. Typical Day/Week: Assisting external customers with their networking needsSupporting Cisco firewalls (FMC), routing, wireless, and switchingActing as a dedicated point of contact for a major client, ensuring top-tier service and supportManaging various smaller clients and potentially traveling to clients in Southern WisconsinOpportunity to eventually manage a complex
2025-05-28T15:59:09Z

Help Desk Analyst II

Menomonee Falls, WI
onsite
Temporary
33.25 - 38.50 USD / Hourly
We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed Service Provider (MSP). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite escalations. This role requires a strong understanding of IT technical support and exceptional troubleshooting skills in both remote and onsite settings.Key Responsibilities:<ul><li>Provide prompt remote and onsite IT technical support for end-user requests.</li><li>Troubleshoot and resolve networking issues, including TCP/IP, routing, and switching concepts.</li><li>Perform hardware diagnostics and support for workstations and servers (HP/Dell).</li><li>Manage and implement firewalls (experience is a plus).</li><li>Address common issues such as:</li><li>Mapping drives and shares.</li><li>Resolving connection problems.</li><li>Removing viruses/spyware and performing general system cleanups.</li><li>Configuring and troubleshooting smartphones.</li><li>Setting up email accounts (Outlook or other clients) and managing email archives.</li><li>Manage user accounts, including creating new users, resetting passwords, unlocking accounts, and managing groups and email boxes.</li><li>Install and configure applications, printers, and create printer settings.</li><li>Support VPN and remote access solutions.</li><li>Create, update, close, route, and escalate tickets in the CRM system.</li><li>Maintain professionalism and adherence to attendance requirements.</li><li>Perform other duties as assigned.</li></ul>Desired Skills & Experience:Candidates with the following background and expertise will be given priority:<ul><li>Previous experience in mid-sized environments with in-house IT support resources.</li><li>Knowledge and support of cloud computing solutions like Office 365 and Google Apps.</li><li>Proficiency in Microsoft Group Policy Administration (certifications are a plus).</li><li>Wireless network implementation and management.</li><li>Familiarity with corporate antivirus remediation solutions.</li><li>Hands-on experience with Kaseya for remote login and ticket management.</li><li>Proficiency in Hyper-V, Citrix, and Mac OSX.</li></ul>Additional Qualifications:<ul><li>Previous experience with Kaseya software is a bonus.</li><li>Capability in managing and maintaining firewall systems is a strong plus.</li><li>Demonstrates excellent problem-solving skills and the ability to work independently.</li><li>Strong communication skills with a focus on client service and satisfaction.</li></ul>This part-time opportunity is ideal for someone looking to join a dynamic and fast-paced MSP environment while managing flexible hours.If you are passionate about delivering top-tier IT support and possess a blend of technical expertise and client-facing skills, we encourage you to apply.
2025-05-22T16:49:10Z

Systems Administrator

Pleasant Prairie, WI
onsite
Contract / Temporary to Hire
38.00 - 44.00 USD / Hourly
We are looking for a highly skilled and motivated Systems Administrator to join our team in Pleasant Prairie, Wisconsin. This Contract to permanent role is an excellent opportunity for an experienced individual to contribute to the design, management, and optimization of a multi-location network and telecommunications infrastructure. You will play a vital role in ensuring seamless connectivity, robust security, and efficient operations while providing top-tier support to end-users. Responsibilities: • Monitor and maintain network connectivity across multiple locations, ensuring optimal performance and reliability. • Diagnose and resolve hardware issues, coordinating with external vendors for repairs or replacements as needed. • Evaluate and implement solutions to enhance network security, resilience, and cost efficiency. • Deliver Tier 3 support for IT and telephony networks, adhering to established service level agreements. • Install, configure, and upgrade computer hardware and software to meet organizational needs. • Manage user access rights and maintain network security to ensure authorized usage only. • Oversee server backups and disaster recovery solutions to safeguard critical data. • Ensure compliance with software licensing requirements for all deployed applications. • Contribute to the development and documentation of network management policies and best practices. • Troubleshoot and resolve network-related issues, providing timely assistance to end-users.
2025-05-19T14:23:46Z

Product Manager

Waukesha, WI
onsite
Permanent
120000.00 - 140000.00 USD / Yearly
The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, establishing product pricing, and working closely with engineering, sales and marketing to ensure revenue and customer satisfaction goals are met.Define Product Strategies and Roadmaps: Develop and manage product portfolio strategies, creating comprehensive roadmaps to guide strategic planning and tactical executionMarket Research and Customer Insights: Conduct market research, competitive benchmarking, and Voice of Customer (VoC) initiatives to define market requirements and identify opportunities for new products and growthCross-Functional Collaboration: Lead the creation of deliverables and coordinate activities across engineering, quality, marketing, sales, and project management teams for seamless product development and lifecycle managementProduct Positioning and Pricing: Develop effective pricing models and positioning strategies, aligning promotional plans and marketing campaigns with product line objectives to convey consistent messagingProduct Life Cycle and Portfolio Management: Manage the entire product lifecycle, support sales with demand forecasting, and ensure alignment with innovation goals to meet product vitality metrics
2025-05-02T17:54:08Z

Help Desk Analyst I

Lake Bluff, IL
onsite
Permanent
50000.00 - 60000.00 USD / Yearly
We are looking for a motivated Help Desk Analyst I to join our team in Lake Bluff, Illinois. In this role, you will provide technical support to ensure smooth operations of desktops, laptops, networks, and related systems for our clients. This position requires excellent troubleshooting skills, a strong customer-focused approach, and the ability to work both independently and collaboratively. Responsibilities: • Diagnose and resolve technical issues related to desktops, laptops, peripherals, and network systems. • Provide support for proprietary systems and software, ensuring timely issue resolution. • Install, configure, and maintain hardware and software, including laptops, desktops, and network printers. • Manage Active Directory accounts and permissions, ensuring appropriate access controls. • Offer telephone and deskside support to address user concerns effectively. • Prioritize and manage multiple tasks to meet deadlines and client expectations. • Drive to client locations to provide on-site support when required. • Document technical issues and resolutions to maintain accurate records of service calls. • Collaborate with team members to share knowledge and improve service delivery. • Stay updated on new technologies and tools to enhance support capabilities.
2025-05-20T13:59:02Z

Receptionist

Waukesha, WI
onsite
Temporary
14.25 - 16.50 USD / Hourly
We are looking for a detail-oriented and approachable Receptionist to join our team on a contract basis in Waukesha, Wisconsin. The ideal candidate will serve as the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This role is crucial in maintaining smooth front-desk operations in a healthcare environment. Responsibilities: • Greet and assist visitors, ensuring a positive and detail-oriented first impression. • Answer and direct phone calls promptly while addressing inquiries with accuracy. • Manage and schedule appointments or meetings as required. • Maintain the reception area, keeping it clean and organized. • Handle incoming and outgoing mail, packages, and deliveries efficiently. • Provide administrative support to various departments as needed. • Ensure compliance with healthcare policies and confidentiality standards. • Monitor and manage office supplies, placing orders when necessary.
2025-05-30T15:38:39Z

Receptionist

Milwaukee, WI
onsite
Permanent
55000.00 - 58000.00 USD / Yearly
We are looking for an organized and detail-oriented Receptionist for a Milwaukee, Wisconsin area organization. In this role, you will serve as the first point of contact for visitors and callers while providing administrative support to ensure smooth office operations. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively. Responsibilities:• Greet visitors warmly and ensure they are directed to the appropriate individual or department.• Manage incoming calls using a multi-line phone system, ensuring efficient call routing and messaging.• Perform accurate data entry to maintain and update records and databases.• Provide exceptional customer service by addressing inquiries and resolving issues promptly.• Assist with scheduling appointments and coordinating meetings as needed.• Maintain the reception area to ensure it is clean, organized, and welcoming.• Process incoming and outgoing mail, including sorting and distributing correspondence.• Collaborate with other team members to support administrative tasks and office projects.
2025-05-08T21:54:05Z

Marketing Analyst

Riverwoods, IL
onsite
Temporary
45.00 - 55.00 USD / Hourly
This role will be responsible for delivering end-to-end marketing performance reporting and conducting in-depth analysis across digital, direct mail, and cross-channel campaigns. The ideal candidate should have hands-on experience with tools like Google Analytics and/or Adobe Analytics, marketing mix modeling, advanced attribution techniques, and possess a strong understanding of customer journey optimization and offer strategies within the financial services industry. Key Responsibilities<ul><li>Design, manage, and evolve reporting frameworks to measure performance across digital (e.g., paid search, display, social media) and direct mail campaigns, providing actionable insights on conversion, ROI, and customer funnel behavior.</li><li>Use tools such as Google Analytics, Adobe Analytics, and internal data platforms to analyze marketing touchpoints and behaviors throughout the customer journey.</li><li>Implement and refine multi-touch and advanced attribution models to evaluate incremental impacts across marketing channels.</li><li>Build and support the development of marketing mix models (MMM), A/B testing strategies, and response modeling with the goal of optimizing spend allocation, offer performance, and campaign effectiveness.</li><li>Partner with teams in marketing, data science, and finance to enhance campaign strategy, creative performance, and customer acquisition efficiency.</li><li>Deliver visually clear, executive-ready dashboards and performance reports to guide data-driven marketing decisions.</li><li>Create models to optimize audience targeting, segmentation, and personalization efforts across both digital and offline channels.</li><li>Deploy advanced causal inference methodologies and data-driven A/B tests to assess campaign incrementality and effectiveness.</li><li>Analyze customer acquisition, retention, and lifetime value metrics to improve targeting strategies, media spend, and offer positioning.</li></ul>
2025-05-09T15:36:12Z

Administrative Assistant

Deerfield, IL
onsite
Permanent
50000.00 - 55000.00 USD / Yearly
We are looking for a detail-oriented and proactive Administrative Assistant to join our services team in Deerfield, Illinois. In this role, you will provide essential administrative support to ensure smooth operations and contribute to the overall efficiency of the organization. This is an excellent opportunity for someone with strong organizational skills and a passion for supporting a dynamic team. This position is 100% in-office and pays $50,000-$55,000. Responsibilities:• Provide comprehensive administrative support to the audit department, including managing schedules and coordinating communications.• Prepare and format financial statements, ensuring accuracy and clear presentation.• Assist with the preparation and processing of correspondence, such as engagement letters, proposals, and other documents.• Organize and assemble tax returns, including scanning and managing tax-related materials.• Support the recruitment process by coordinating activities, maintaining social media updates, and assisting with website content.• Assist the Office Manager with tasks such as billing, supply management, licensing, and filing.• Respond promptly to staff and client inquiries, ensuring timely and effective communication.• Contribute to the planning and execution of staff events and activities.• Provide general office assistance to address a variety of administrative needs as they arise.• Maintain a high level of accuracy and attention to detail in all tasks to support team efficiency.
2025-05-22T13:48:47Z

Administrative Assistant

Glenbeulah, WI
onsite
Temporary
19.00 - 21.00 USD / Hourly
We are looking for a motivated and detail-oriented Administrative Assistant to join our team on a long-term contract basis in Glenbeulah, Wisconsin. This part-time position is perfect for someone who thrives in a dynamic environment, enjoys interacting with clients, and excels at managing administrative tasks with precision. As a crucial part of our insurance agency, you will support daily operations and contribute to creating a well-organized and welcoming client experience. Responsibilities: • Communicate effectively with clients through phone calls, emails, and in-person interactions, ensuring their needs are addressed promptly. • Conduct research on potential leads using online tools and databases, organizing findings to support marketing and outreach initiatives. • Assist with limited marketing tasks, ensuring all materials align with the company's branding and messaging standards. • Manage and maintain accurate electronic and physical filing systems, ensuring confidentiality and organization of records. • Utilize software tools, including Microsoft Office Suite, to perform administrative tasks such as scheduling meetings, maintaining calendars, and ordering supplies. • Provide outstanding customer service by assisting walk-in clients and resolving their inquiries efficiently. • Perform data entry tasks with a high level of accuracy, ensuring all information is recorded and updated appropriately. • Collaborate with team members to ensure smooth operations and contribute to a positive work environment.
2025-05-08T20:04:59Z

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