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11 results for Senior Customer Service Specialist in Miami, FL

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Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you!

As a Customer Support Specialist, your role will include:

Providing exceptional service and support to customers via phone and email
Addressing inquiries about products, services, and account details in a professional and timely manner
Assisting clients with troubleshooting and resolving issues related to their accounts
Collaborating with internal teams to ensure customer satisfaction and smooth service delivery
Updating and maintaining customer records accurately in the system
Ensuring that each interaction aligns with the non-profit’s mission and values

What we’re looking for:

Bilingual in Spanish (required)
Excellent verbal and written communication skills
Strong problem-solving skills with a customer-centric approach
Ability to manage multiple tasks and systems in a fast-paced environment
Positive, empathetic, and professional demeanor
Previous experience in a customer service or call center environment is a plus
Passion for supporting a non-profit’s mission and goals

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

11 results for Senior Customer Service Specialist in Miami, FL

Customer Service Specialist Robert Half is thrilled to offer an opportunity for a skilled Customer Support Specialist to join a dynamic non-profit organization. If you're looking to make a difference while using your communication skills to help a meaningful cause, we’d love to hear from you! As a Customer Support Specialist, your role will include:<ul><li>Providing exceptional service and support to customers via phone and email</li><li>Addressing inquiries about products, services, and account details in a professional and timely manner</li><li>Assisting clients with troubleshooting and resolving issues related to their accounts</li><li>Collaborating with internal teams to ensure customer satisfaction and smooth service delivery</li><li>Updating and maintaining customer records accurately in the system</li><li>Ensuring that each interaction aligns with the non-profit’s mission and values</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to become a part of our dynamic team in the Healthcare, Hospitals, and Social Assistance industry located in Boca Raton, Florida. This role offers a contract to permanent employment opportunity and primarily involves handling customer inquiries, processing applications, and maintaining accurate customer records. Responsibilities: • Handle inbound customer calls and efficiently process orders • Utilize strong communication skills to provide excellent customer service • Apply persuasive selling skills to overcome customer objections and close deals • Ensure accurate data entry and maintenance of customer records • Schedule customer appointments and confirm or delegate as necessary • Monitor customer accounts and take appropriate action when necessary.

Customer Service Representative Robert Half has an exciting opportunity for a highly skilled and articulate Customer Support Specialist to join a well-respected non-profit organization. If you’re looking to use your social skills to contribute to a meaningful cause and help support the growth of a fantastic business, this could be the role for you! What you’ll be doing every day as a Customer Support Specialist:<ul><li>Manage both inbound and outbound calls daily</li><li>Provide friendly, accurate, and timely customer service</li><li>Review medication orders with patients, covering details like cost, insurance coverage, shipping options, etc.</li><li>Perform other related duties as assigned</li></ul>

Customer Service Representative We are extending an opportunity for a Customer Service Representative to become a part of our team based in Miami, Florida. This role is focused on providing quality service to our customers, maintaining accurate records, and processing applications. It offers a long term contract employment opportunity in the industry. Responsibilities: • Providing top-tier customer service by addressing customer inquiries and concerns. • Accurately processing customer credit applications. • Utilizing Spanish language skills to communicate effectively with a diverse customer base. • Maintaining up-to-date and accurate customer credit records. • Using data entry skills to manage and update customer information. • Resolving any issues or discrepancies related to customer accounts. • Ensuring a calm and empathetic approach in high-pressure situations. • Translating Spanish to English, and vice versa, to facilitate clear communication. • Undergoing training as necessary to stay updated on suicide prevention and crisis intervention techniques. • Contributing positively to the overall well-being of our community through dedicated service.

Customer Service Representative Robert Half is partnering with a highly respected non-profit organization in the area to find a Bilingual Customer Service Representative. This is a temporary role with excellent potential to transition into a full-time, permanent position. The organization is known for its positive impact on the community and offers a great working environment for individuals passionate about making a difference.Job Responsibilities: <ul><li>As a Bilingual Customer Service Representative, you will be responsible for handling both inbound and outbound calls on a daily basis. You will be the first point of contact for many clients, ensuring they receive the highest level of service.</li><li>Provide support to customers and clients through both phone and email communication, addressing their inquiries related to their accounts, services, or any other needs they may have.</li><li>Update and maintain customer account information, ensuring accuracy and completeness at all times. You will also be responsible for inputting new data or correcting existing information as necessary.</li><li>In addition to handling incoming inquiries, you will follow up with customers to ensure their needs have been fully addressed and to provide any additional assistance required. This will involve proactive outreach to ensure customer satisfaction and retention.</li><li>Maintain detailed records of all customer interactions, ensuring that information is logged correctly and efficiently in the system.</li><li>Work collaboratively with your team and other departments to ensure a seamless customer experience and timely resolution of issues.</li></ul>

Customer Service Representative M-F 8:00am-5:00pm (will be on call after hired) $18.00-24.00Bilingual strong organizational skills, sense of urgency, proficient with computers, some excel, collections experience, calls and dispatching. Customer Service Representative, Answering Inbound Calls, Call Center Customer Service, Customer Service, Data Entry

Customer Service Representative We are in need of a Customer Service Representative who can seamlessly manage customer-related tasks in our Medley, Florida office. As a key member of our team, you will be in charge of assisting customers with their orders, maintaining meticulous records, and swiftly resolving any issues that arise. Responsibilities: • Provide guidance and support to customers regarding their orders over the phone• Maintain a high level of empathy and understanding while dealing with customer queries• Demonstrate effective multitasking skills, including managing emails while assisting customers• Maintain and update customer records diligently and accurately• Thrive in a fast-paced work environment and adapt quickly to changes• Exhibit exceptional typing skills with a speed of over 40 words per minute• Be flexible with shift timings, ensuring availability as required• Use your bilingual skills to better assist our diverse customer base, if applicable• Exhibit quick learning skills to adapt to our dynamic work environment• Collaborate with the team to provide top-notch customer service in our call center. Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

Customer Service Representative We are offering a permanent employment opportunity in the Healthcare, Hospitals, and Social Assistance industry in Boca Raton, Florida. The role of the Customer Service Representative involves handling inbound calls from customers, processing orders, and closing sales. This role also requires liaising with doctors' offices for network management and handling associated paperwork. Responsibilities: • Handle inbound calls from customers efficiently • Process customer orders and ensure successful sales closure • Maintain effective communication to address customer inquiries • Utilize strong selling skills such as qualifying customers, overcoming objections, and closing deals • Collaborate with doctor's offices for network management and handle associated paperwork • Use data entry skills to maintain accurate customer records • Monitor customer accounts and take necessary actions.

Customer Service Robert Half is partnering with a well-known non-profit organization in the area to find a Bilingual Customer Service Representative. This temporary position offers a strong opportunity to transition into a full-time, permanent role.Job Responsibilities: <ul><li>Handle both inbound and outbound calls on a daily basis.</li><li>Assist customers and clients via phone and email with account inquiries and general questions.</li><li>Update customer accounts with new or revised information.</li><li>Follow up with customers to address specific needs and concerns.</li></ul>

Customer Account Coordinator We are offering a short term contract employment opportunity for a Customer Account Coordinator in Boca Raton, Florida. The role involves overseeing the Order Management process and working collaboratively with the Customer Account Manager and Sales team to create and implement policies and procedures that promote efficient order flow management. Responsibilities: • Accurately and efficiently process customer orders according to each account's shipping window and vendor compliance guidelines. • Collaborate with internal departments on Purchase Order shipping windows, inventory availability, and accounting issues. • Coordinate routing with Customer Logistic teams or systems. • Review and monitor daily reports, ensuring all measurement standards are met and promptly report any non-conformances. • Stay updated on Accounts Vendor Compliance changes to prevent charge backs. • Utilize CRM and Management System tools to maintain accurate customer credit records. • Demonstrate strong communication skills in resolving customer inquiries. • Use Microsoft Excel and Pivot Table functionalities to track and analyze order data. • Display integrity, credibility, and commitment in all tasks, maintaining high attention to detail. • Perform any other duties assigned by the manager.

Over Night Call Center Rep. - Bilingual -English and Spanish Location: 33181 / North Miami - MUST BE ABLE TO WORK ONSITE – THIS IS NOT REMOTEPay: $21 temp / Up to $23.50 perm Different days between - 9PM – 5:30AM – 40 hours a week Large company looking for Call center representatives Duties:<ul><li>Must be bilingual – English and Spanish </li><li>Must be able to work overnight</li><li>Strong communication skills</li><li>Customer Service experience a plus </li><li>Ability to remain calm and empathetic to callers</li><li>Must be able to interview and start working immediately </li></ul>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072

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11 results for Senior Customer Service Specialist in Miami, FL

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