<p><strong>Customer Service / Segmentation Specialist II</strong></p><p><strong>Shift:</strong> Second Shift (3:30 PM – 12:00 AM)</p><p><strong>Schedule:</strong> Full-Time | Onsite</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking two highly motivated <strong>Customer Service / Segmentation Specialist II</strong> professionals to support anticipated growth and workforce needs at an onsite operations location in Weston. This is a <strong>second-shift, onsite role</strong> requiring strong attention to detail, technical aptitude, and a commitment to quality and consistency.</p><p>In this role, you will function as a senior-level producer of pre-operative plans, contributing directly to departmental production targets. Demand continues to grow, and while overtime is infrequent, extended workweeks (55+ hours) may occasionally be required.</p><p><strong>This is not a remote position.</strong></p><p><strong>Core Shift Hours</strong></p><ul><li><strong>3:30 PM – 12:00 AM</strong></li><li>Overtime may be required based on business needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Create and manage cases using a proprietary case management system</li><li>Review CT scans to ensure conformity with established surgical protocols</li><li>Segment CT scans using specialized software to create accurate 3D anatomical bone models</li><li>Develop pre-operative surgical plans using digital bone models for robotically assisted total hip and knee replacement procedures</li><li>Review CT segmentations and surgical plans for:</li><li>Anatomical landmark accuracy</li><li>Implant sizing and positioning</li><li>Upload completed pre-operative plans to field-based personnel</li><li>Accurately document all activities in accordance with prescribed methods and procedures</li><li>Follow detailed work instructions to ensure consistent, high-quality output</li><li>Meet individual, team, and departmental production and quality targets</li></ul>
We are looking for a dedicated Claims Associate to join our team on a long-term contract basis in Sunrise, Florida. In this role, you will handle medical claims processing, member communications, and ensure compliance with industry standards. This position offers an opportunity to utilize your expertise in medical claims and billing while providing excellent customer service.<br><br>Responsibilities:<br>• Process new claims by setting them up, completing required forms, scanning documents, and ensuring all claims are accurately processed.<br>• Communicate with healthcare providers to gather additional documentation needed for claim evaluations.<br>• Assess coverage for submitted claims, verifying details through internal systems and attaching supporting documents.<br>• Send clear and thorough correspondence to members explaining the claim adjudication process.<br>• Provide empathetic and detail-oriented customer service, actively listening to member concerns.<br>• Act as a subject matter expert on benefit coverage and product knowledge, assisting members with inquiries.<br>• Maintain strict confidentiality and follow data security and authentication protocols when handling sensitive information.<br>• Organize and prioritize tasks to meet established service standards and benchmarks.<br>• Collaborate effectively in a fast-paced environment to ensure timely claim resolutions.<br>• Ensure compliance with relevant policies, procedures, and regulations while managing member and payment information.
We are looking for a skilled Data Analyst to join our team in Delray Beach, Florida, on a contract with the potential for long-term employment. In this role, you will bridge the gap between management and technology teams, ensuring data is organized, analyzed, and leveraged effectively to meet business needs. This position offers an opportunity to take ownership of data reporting processes and deliver solutions that drive organizational success.<br><br>Responsibilities:<br>• Retrieve, organize, and analyze data to support strategic business decisions.<br>• Serve as a subject matter expert on organizational data systems and promote their adoption across teams.<br>• Develop and implement data reporting solutions for internal and external stakeholders.<br>• Conduct daily, monthly, and quarterly data uploads and submissions as required.<br>• Maintain the security of organizational data by enforcing appropriate access controls.<br>• Provide assistance and support to end-users on data systems and tools.<br>• Lead onboarding training sessions and ongoing education initiatives related to data systems.<br>• Utilize Microsoft Access and other reporting tools to create insightful reports.<br>• Manage ad hoc reporting requests to address immediate business needs.<br>• Participate in meetings, training sessions, and other tasks as assigned by the supervisor.
We are looking for an experienced Financial Planning & Analysis (FP& A) Manager to lead and expand the FP& A function in our organization. This role is ideal for a finance expert who is detail oriented, thrives on working with data, creating financial models, and collaborating with cross-functional teams to drive business performance and strategic decision-making. Located in Dania Beach, Florida, this position offers the opportunity to make a significant impact by enhancing profitability, productivity, and operational visibility.<br><br>Responsibilities:<br>• Develop and maintain annual budgets, rolling forecasts, and long-term financial models to support organizational objectives.<br>• Create scenario analyses and 'what-if' models to guide strategic decisions and assess risks.<br>• Conduct variance analyses comparing actual results to forecasts and budgets, providing actionable recommendations.<br>• Collaborate with leaders in operations, sales, marketing, HR, and IT to establish and refine key performance metrics.<br>• Evaluate service margins, labor productivity, and pricing strategies to identify opportunities for improvement.<br>• Deliver comprehensive P& L analyses while recommending strategies for margin enhancement.<br>• Monitor sales pipeline and ensure accuracy in forecasting and reporting.<br>• Design dashboards and performance reports to provide leadership with real-time insights.<br>• Facilitate the implementation and adoption of advanced reporting and planning tools within the organization.<br>• Enhance FP& A workflows and reporting standards by introducing process improvements and ensuring data integrity.
<p>We are looking for a dynamic Sr Recruiter to join our team in Miami, Florida. In this role, you will oversee the recruitment and placement of highly-skilled IT professionals while developing strategies to meet client needs. This position offers an exciting opportunity to work in a fast-paced environment and contribute to the success of both candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>• Source, screen, and recruit top IT talent for contract, contract-to-permanent, and long-term roles.</p><p>• Manage the complete recruitment process, including job intake, candidate outreach, interviews, and offer negotiations.</p><p>• Establish and maintain a robust pipeline of candidates across areas such as software development, infrastructure, cybersecurity, and data analytics.</p><p>• Build strong relationships with clients to understand their hiring needs and deliver tailored recruitment solutions.</p><p>• Utilize tools such as LinkedIn Recruiter, job boards, and networking events to attract experienced candidates.</p><p>• Maintain accurate records of candidates and clients while ensuring compliance with internal standards.</p><p>• Collaborate with team members to cross-sell services and maximize the firm’s network.</p><p>• Stay informed about industry trends, compensation benchmarks, and emerging technologies to provide valuable insights.</p><p>• Support onboarding processes and ensure smooth transitions for placed candidates.</p>
<p>SPANISH IS REQUIRED. We are looking for a skilled Full-Cycle Recruiter to join our team on a contract-to-hire basis in Fort Lauderdale, Florida. This position involves managing the full recruitment lifecycle, including sourcing, screening, and recommending candidates for placement. The ideal candidate will bring expertise in recruitment strategies, strong communication skills, and a comprehensive understanding of employment laws. You will be required to attend networking events, job fairs, and scout in the field - transportation and a valid driver's license are required. </p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-employment safety courses for all new hires prior to their start dates.</p><p>• Administer quality assurance surveys for new employees on their first and fifth days of employment.</p><p>• Utilize diverse sourcing methods, including career fairs, community events, and online platforms, to attract high-quality candidates.</p><p>• Develop and execute advertising strategies to maximize visibility and attract potential candidates.</p><p>• Communicate essential employment details such as benefits, compensation, and company policies during offer delivery.</p><p>• Prepare and present weekly reports on recruitment activities to ensure transparency and accuracy.</p><p>• Maintain memberships and affiliations with relevant industry organizations to expand recruitment networks.</p><p>• Provide detailed reports on metrics such as time-to-fill, cost-to-fill, turnover rates, and training completion to the HR Director.</p><p>• Support the HR department in various tasks as needed.</p>
