<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a dynamic Account Executive to join our team in Fort Lauderdale, Florida. In this role, you will manage high-profile accounts in the luxury lifestyle and real estate sectors, ensuring impactful media strategies and fostering strong relationships with top-tier journalists. If you have a passion for public relations and thrive in a fast-paced environment, this position offers a chance to showcase your expertise while mentoring less experienced staff and collaborating with industry leaders.<br><br>Responsibilities:<br>• Develop and execute strategic media campaigns to secure prominent national and local press coverage for luxury lifestyle and real estate brands.<br>• Build and nurture relationships with journalists and editors across business, travel, luxury, and lifestyle publications.<br>• Create tailored pitches, conduct outreach efforts, and follow up to effectively highlight client news and initiatives.<br>• Represent clients at industry events and provide on-site support during key functions.<br>• Participate in domestic and international press trips alongside clients and media professionals.<br>• Provide guidance and mentorship to less experienced team members, supporting their growth and development.<br>• Manage editorial calendars, track media coverage, and oversee the distribution of press materials and budget-related documents.<br>• Collaborate with cross-functional teams and leadership to align strategies and ensure client satisfaction.<br>• Monitor industry trends to identify opportunities for innovative PR approaches and campaigns.
<p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
