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8 results for Help Desk Tier 1 in Miami, FL

IT Help Desk Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
  • 2026-02-16T20:04:03Z
PC Technician / Help Desk
  • Doral, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
  • 2026-02-20T20:44:10Z
PC Technician / Help Desk
  • Oakland Park, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
  • 2026-02-20T20:38:45Z
Desktop Support Analyst
  • Miami Lakes, FL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
  • 2026-02-18T13:08:45Z
Controller
  • Fort Lauderdale, FL
  • onsite
  • Temporary
  • 76.00 - 88.00 USD / Hourly
  • We are looking for an experienced Controller to join our team in Fort Lauderdale, Florida. This position requires a strong background in accounting and finance, along with the ability to communicate effectively with senior leadership. As a long-term contract role, the ideal candidate will demonstrate expertise in NetSuite, Excel, and the ability to handle complex financial processes while actively contributing to organizational goals.<br><br>Responsibilities:<br>• Manage and oversee all accounting operations, including journal entries and ledger maintenance.<br>• Conduct month-end and year-end close processes efficiently and accurately.<br>• Prepare and deliver high-level presentations to executives, owners, and board members.<br>• Ensure compliance with financial regulations and company policies.<br>• Utilize NetSuite to streamline financial workflows and maintain accurate records.<br>• Collaborate with leadership to develop and implement effective financial strategies.<br>• Document and refine department processes, creating detailed SOPs for operational efficiency.<br>• Analyze financial data to identify trends and provide actionable insights.<br>• Automate and improve financial reporting systems to enhance productivity.<br>• Roll up your sleeves to address complex accounting challenges and support the team as needed.
  • 2026-02-19T23:53:44Z
Software Engineer
  • Fort Lauderdale, FL
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Overview: We are seeking a mid-level Backend Software Developer to join our growing technology team. The ideal candidate will be experienced with one or more popular programming languages such as Java, C#, C++, Python, or similar, and possess a strong background in backend systems development. You will collaborate with cross-functional teams to design, build, and maintain scalable backend solutions that power our products and services.</p><p>Key Responsibilities:</p><ul><li>Design, implement, and maintain robust APIs, microservices, and backend components that support our web and mobile applications.</li><li>Write clean, efficient, and well-documented code in languages such as Java, C#, C++, Python, or other modern programming languages.</li><li>Collaborate closely with product managers, frontend developers, and QA engineers to deliver high-quality features from concept to production.</li><li>Participate in code reviews and contribute to continuous improvement of coding standards, architecture, and agile development best practices.</li><li>Troubleshoot, debug, and optimize issues in existing backend systems to ensure system reliability and performance.</li><li>Integrate with databases (SQL or NoSQL) and third-party services as needed.</li><li>Contribute to DevOps workflows including CI/CD pipelines and automated testing.</li><li>Write and maintain unit, integration, and functional tests.</li><li>Stay up to date with industry trends, tools, and frameworks relevant to backend development.</li></ul><p><br></p>
  • 2026-02-20T20:24:08Z
ERP Integration Manager
  • Miami, FL
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Responsibilities:</p><ul><li>Lead end-to-end ERP integration initiatives across the organization, ensuring alignment with business objectives and operational needs (Based on general knowledge).</li><li>Collaborate with cross-functional teams to analyze, map, and optimize business processes for effective ERP implementation and integration (Based on general knowledge).</li><li>Manage project timelines, budgets, and resources to ensure successful delivery of ERP solutions (Based on general knowledge).</li><li>Coordinate with external consultants and system vendors for technical support, implementation, and change management throughout the ERP life cycle (Source: 2025 Tech Report.docx).</li><li>Oversee data migration, governance, and analytics functions associated with ERP solutions (Source: 2025 Tech Report.docx).</li><li>Develop and execute training and upskilling programs to address ERP module gaps and facilitate change management (Source: 2025 Tech Report.docx).</li><li>Identify, escalate, and resolve integration challenges, optimizing the use of AI, automation, and cloud-based enterprise systems as needed (Source: 2025 Tech Report.docx).</li><li>Monitor and report on project progress, quantifying ROI and recommending scalable solutions for ongoing optimization</li></ul><p><br></p>
  • 2026-02-17T13:08:43Z
Sr Analyst/Financial Planning & Analysis
  • Miami, FL
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p>We are looking for a skilled Senior Financial Analyst specializing in Financial Planning and Analysis to join our team in Miami, Florida. This role demands expertise in financial modeling and forecasting, with a focus on creating and maintaining detailed cash flow analyses and three-statement financial models. The ideal candidate will play a key part in driving strategic business decisions and providing insightful recommendations to leadership.</p><p><br></p><p>Location: Brickell area 33131</p><p>Schedule: M-F; In-Office w 1 day Remote</p><p> </p><p>Salary: $110,000 - $120,000; plus discretionary bonus</p><p>Benefits: 100%paid Employee Medical, generous PTO, holidays paid, 401K and other perks !</p><p> </p><p>Company & Position Overview: Reputable wholesaler distributor of perishables throughout North, South America and LATAM. This is a newly created position working closely with the CFO and Executive Leadersip and exposure presenting and reporting to PE, Shareholders and C-Suite. This company allows the ability to cultivate skills in an ever growing environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage three-statement financial models, including income statements, balance sheets, and cash flow forecasts.</p><p>• Create and maintain 13-week cash flow analyses to support business planning and working capital management.</p><p>• Provide insights related to inventory management and working capital optimization.</p><p>• Collaborate with cross-functional teams, such as operations, sales, and supply chain, to gather and analyze data for budgeting and trend tracking.</p><p>• Identify financial variances and trends, proposing actionable solutions to improve performance.</p><p>• Prepare monthly and quarterly financial reports, highlighting key performance indicators and recommendations for stakeholders.</p><p>• Utilize Power BI and Excel to enhance reporting automation and create dynamic dashboards.</p><p>• Conduct ad hoc financial analyses and manage large datasets to provide timely and accurate insights.</p><p>• Participate in capital call processes and assist with banking relationships to support financial operations.</p><p>• Present findings and recommendations through PowerPoint presentations during business reviews and annual planning sessions.</p><p>• Ensure bilingual communication in English and Spanish to effectively engage with internal and external stakeholders.</p><p><br></p>
  • 2026-02-01T05:18:40Z