<p>The Office Assistant plays a key role in supporting daily operations by managing incoming communications, coordinating job assignments, and ensuring accurate tracking and reporting across multiple systems. This position serves as a central hub between clients, project managers, and internal teams to maintain efficiency and organization.</p><p><strong>Communication & Intake Management</strong></p><ul><li>Answer and route all incoming calls in a professional and timely manner</li><li>Review and process incoming job requests from various channels</li><li>Accurately enter job details into internal systems</li></ul><p><strong>Job Coordination & Assignment</strong></p><ul><li>Assign new jobs to appropriate team members</li><li>Send assignment communications with all relevant job details</li><li>Ensure visibility across teams by including key stakeholders in communications</li><li>Assist with coordination and support of urgent or time-sensitive jobs</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Ensure all job information is properly documented and updated in internal systems</li><li>Maintain and update tracking spreadsheets with accuracy and consistency</li><li>Prepare and distribute weekly reports summarizing job assignments</li></ul><p><strong>Client & Vendor Support</strong></p><ul><li>Send required requests to vendors as needed for job processing</li><li>Manage and send customer review requests</li><li>Oversee customer feedback and engagement platforms</li></ul><p><strong>Invoicing & Administrative Oversight</strong></p><ul><li>Manage invoicing processes for the service department</li><li>Ensure invoices are completed accurately and in a timely manner</li><li>Support general administrative functions to keep operations running smoothly</li></ul><p><br></p>