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100 results for Help Desk Support Manager in Manchester, NH

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We are searching for a hands on Manager of Technical Support to join a stable team in Manchester, New Hampshire. The successful candidate will be responsible for overseeing all aspects of the technical support team and processes, which span both software support. We are searching for someone skilled at improving processes, mentoring, identifying opportunities for improvement and putting a plan in place to achieve those improvements.

This position requires working in the office Monday through Friday. This is not a remote or hybrid position.

• The applicant must possess a strong understanding of Computer Hardware.

• Proficiency in Linux is required.

• The candidate should have experience in MySQL.

• Demonstrable experience in managing a tech support team is crucial.

• The individual must possess excellent problem-solving skills.

• The candidate should have the ability to multitask and prioritize tasks.

• Strong verbal and written communication skills are required.

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

100 results for Help Desk Support Manager in Manchester, NH

Help Desk Manager We are searching for a hands on Manager of Technical Support to join a stable team in Manchester, New Hampshire. The successful candidate will be responsible for overseeing all aspects of the technical support team and processes, which span both software support. We are searching for someone skilled at improving processes, mentoring, identifying opportunities for improvement and putting a plan in place to achieve those improvements. This position requires working in the office Monday through Friday. This is not a remote or hybrid position.

IT Manager We are seeking a proactive and experienced IT Manager for our manufacturing client. This role focuses on managing ERP systems, providing helpdesk support, and ensuring seamless IT operations to support business objectives. The ideal candidate will have a strong background in ERP systems and troubleshooting, helpdesk management, and manufacturing IT environments. Key Responsibilities:- Oversee the maintenance, configuration, and reliable operation of the ERP system.- Collaborate with departments to identify ERP requirements, implement solutions, and optimize system performance.- Manage system upgrades, patches, and troubleshooting to ensure minimal disruption to operations.- Address and resolve IT incidents, escalating complex issues as necessary.- Maintain a ticketing system to track, prioritize, and report on support requests.- Monitor and maintain the company’s IT infrastructure, including servers, networks, and hardware.- Ensure cybersecurity measures are in place to protect company data and systems. - Align IT strategies with the company’s business objectives and manufacturing processes.- Collaborate with production teams to ensure IT systems support manufacturing workflows and processes.- Manage and troubleshoot technology related to production equipment and systems.

Technical Engineer We are offering an exciting opportunity for a Support Engineer. As a Support Engineer, you will troubleshoot and resolve complex technical issues, collaborate with cross-functional teams, and enhance support processes. This role requires strong problem-solving skills and technical expertise. Key Responsibilities:<ul><li>Provide technical support via email, chat, phone, and ticketing systems.</li><li>Diagnose and resolve hardware, software, and network-related issues.</li><li>Document troubleshooting steps, solutions, and best practices in the knowledge base.</li><li>Collaborate with engineering, product, and operations teams to improve product reliability and user experience.</li><li>Assist in system monitoring, incident management, and root cause analysis.</li><li>Train end-users and internal teams on troubleshooting and best practices.</li><li>Stay up to date with industry trends, emerging technologies, and product updates.</li></ul>

Help Desk Analyst II We are offering a long term contract employment opportunity for a Help Desk Analyst II in our Detail Oriented Services team based in Woburn, Massachusetts. As a Help Desk Analyst II, you will provide accurate and courteous support to our internal customers. Your responsibilities will include systematically answering phone calls, responding to emails, conducting online chats, and providing face-to-face desk-side support. You will also be responsible for using technical troubleshooting skills to resolve technical incidents, requests, and problems. Responsibilities: • Offer clear and prompt technical support to internal customers, both online and face-to-face • Utilize technical troubleshooting skills to effectively solve technical incidents, requests, and problems • Handle phone calls and voicemails professionally and efficiently • Respond to emails in a timely manner, ensuring accurate and courteous communication • Document each customer interaction in detail, working within various computer applications • Contribute to a work environment focused on continuously improving the overall success of the department • Manage and maintain accurate customer credit records • Process customer credit applications with accuracy and efficiency • Monitor customer accounts and take appropriate action when necessary • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to aid in your responsibilities.

Senior Linux Systems Administrator An asset management firm based in Boston is seeking a highly skilled Senior Linux System Administrator to join their IT Infrastructure team. This role is essential to maintaining the firm’s robust Linux system environment, managing containerization processes, and supporting cloud-based initiatives. The ideal candidate is an experienced IT professional with a sharp technical acumen, expertise in modern DevOps technologies, and a preference for working onsite. Candidates with financial services experience is preferred. This role is onsite in Boston 3-4 days a week. Responsibilities:<ul><li>Maintain and administer Linux environments, including system performance tuning, patching, and troubleshooting.</li><li>Manage PostgreSQL databases, ensuring data integrity and accessibility</li><li>Deploy, manage, and optimize containerization technologies, specifically Kubernetes and Docker, to support application development and production.</li><li>Implement and maintain configuration management tools, such as Puppet, to ensure consistent and reliable infrastructure.</li><li>Develop and execute automation scripts using Python, Bash, and Powershell to streamline system operations and administrative tasks.</li><li>Collaborate with developers, architects, and business stakeholders to analyze technical requirements and deliver tailored solutions.</li><li>Manage and support cloud infrastructure, with an emphasis on AWS, ensuring scalability, security, and cost efficiency.</li><li>Monitor system health, troubleshoot complex issues, and implement solutions to guarantee high availability and performance of IT systems.</li><li>Work cross-functionally to provide support for key IT initiatives, including new installations, upgrades, and migrations.</li><li>Maintain detailed documentation for system configurations, operational procedures, and troubleshooting steps.</li><li>Advise on best practices and emerging technologies to drive innovation and process improvements.</li></ul>

Full Desk IT Recruiter Join the Robert Half Technology Permanent Placement team as a Boston based (3x per week in the Boston office) Full-Time Full Desk IT Recruiter, where you’ll be a key player in our mission to connect top-tier IT professionals with Boston-based businesses. This is a full desk recruiting role that combines sourcing and recruiting IT talent with client-facing sales responsibilities. The ideal candidate thrives in a fast-paced, hybrid work environment, enjoys building relationships, and brings a passion for finding solutions for both candidates and clients. Responsibilities:As an Full Desk Technology Recruiter, you will:Talent Acquisition & Recruitment (50% of role):<ul><li>Source Candidates: Identify and attract highly skilled IT professionals using job boards, professional networks, referrals, and Robert Half Technology’s proprietary tools </li><li>Candidate Engagement: Assess candidates' technical skills, experience, and cultural fit through interviews and skill evaluations.</li><li>Support Candidate Lifecycle: Guide candidates through the interview process, negotiate offers, and ensure a smooth hiring experience </li><li>Build Talent Pipelines: Maintain relationships with IT professionals to ensure a strong talent pool for client needs.</li></ul>Business Development & Client Sales (50% of role):<ul><li>Client Acquisition: Identify potential clients through outbound sales calls, meetings, and networking events. Build relationships with hiring managers, HR teams, and leadership to understand their hiring needs.</li><li>Job Order Fulfillment: Develop detailed job descriptions with clients and propose recruitment strategies to fill their open roles quickly and efficiently.</li><li>Account Management: Serve as a trusted advisor to your client portfolio, helping them solve workforce challenges with Robert Half’s IT staffing solutions </li></ul>

Project Manager (IT) - Associate We are in search of an Associate Project Manager in the IT sector to join our team based in Quincy, Massachusetts. The role primarily involves handling customer inquiries, maintaining customer records, processing applications, and monitoring customer accounts. Responsibilities: • Effectively use Jira, Confluence, and SharePoint for managing and tracking project updates. • Facilitate meetings, including the preparation and distribution of minutes. • Leverage your understanding of IT and cloud-based projects to manage and resolve customer inquiries. • Demonstrate analytical, critical thinking, and problem-solving skills in managing customer applications and accounts. • Maintain accurate customer credit records and take appropriate actions based on account monitoring. • Use Microsoft Excel and Clarity PPM to manage and analyze data related to customer accounts. • Employ excellent oral and written communication skills in interacting with customers and team members. • Leverage your knowledge of the financial services industry and regulated environments to provide effective customer service. • Collaborate with geographically disbursed teams and build relationships across functional teams. • Use your knowledge of SDLC principles to manage and resolve customer inquiries. • Support tech Mod strategy by effectively managing customer applications and accounts.

Accounting Manager Overview:We are seeking an experienced and detail-oriented Accounting Manager to lead and oversee our accounting department. The ideal candidate will ensure the accuracy and efficiency of all financial operations, provide strategic financial insights, and manage the day-to-day operations of the accounting team. This role requires a strong understanding of accounting principles, management expertise, and a commitment to maintaining compliance with regulatory requirements. Key Responsibilities:<ul><li>Leadership & Team Management:</li><li>Supervise and mentor the accounting team, including accounts payable, accounts receivable, and payroll specialists.</li><li>Conduct regular performance evaluations, set objectives, and offer guidance to team members for professional growth.</li><li>Financial Reporting & Analysis:</li><li>Oversee the preparation of timely and accurate financial statements (e.g., income statements, balance sheets, cash flow reports).</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Compliance & Audit:</li><li>Ensure compliance with federal, state, and local financial regulations, including tax requirements and reporting standards.</li><li>Serve as the primary point of contact for external auditors and coordinate audit processes.</li><li>System Management:</li><li>Maintain and optimize ERP systems for financial reporting and tracking.</li><li>Support process improvements through the adoption of advanced tools, such as AI platforms and automation software.</li><li>Budgeting & Forecasting:</li><li>Lead the budgeting process by collaborating with other departments to estimate revenues and expenses.</li><li>Provide insights and recommendations for strategic decision-making based on financial forecasts.</li><li>Policy Development:</li><li>Establish, document, and maintain internal controls and accounting policies to ensure robust financial practices.</li><li>Develop strategies to mitigate financial risks and improve operational efficiencies.</li></ul>

Financial Planning & Analysis Manager We are offering an exciting opportunity in the Non-Profit sector in the Westborough area, Massachusetts. The role of a Financial Planning & Analysis VP is an integral part of our team, focusing on providing financial guidance, developing financial models, analyzing data, and ensuring compliance with accounting standards. For Immediate interview contact Victor Muller at 508 205 2136 Responsibilities: • Analyzing financial and operational data to provide insights and recommendations aimed at improving business performance.• Serving as a financial advisor, contributing to decision-making processes, and providing insights into the financial implications of business initiatives.• Collaborating with peers within the finance and business operations team on organization-wide finance and business office initiatives.• Developing and implementing financial models to support budgeting, forecasting, and long-term strategic planning.• Leading the annual budgeting process, ensuring alignment with overall corporate objectives and targets.• Preparing accurate and timely financial forecasts, identifying risks and opportunities to support effective decision-making.• Ensuring compliance with accounting standards, company policies, and regulatory requirements.• Monitoring and analyzing cost structures, identifying opportunities for cost optimization and efficiency improvements.• Assessing and managing financial risks associated with the operations, implementing strategies to mitigate potential challenges.• Collaborating with operational teams to implement cost control and revenue enhancement measures while maintaining high-quality standards.

Network Administrator We are offering a permanent employment opportunity for a Network Administrator based in Fitchburg, Massachusetts. This role involves maintaining, enhancing, and implementing computer networks, network access control, and internet connections within our organization. As a Network Administrator, your tasks will involve working with the IT staff to identify and resolve potential issues, along with maintaining computer network hardware, software, and security. Responsibilities: • Architect, implement and enhance the computer networks and internet connections. • Maintain network hardware and software, including switching, wireless, and LAN management. • Provide support for a variety of operating systems and hardware platforms. • Maintain and manage Windows Active Directory and Group Policies. • Ensure network reliability and security, troubleshoot and resolve all issues. • Document all developed policies and procedures with technical writing skills. • Manage multiple projects, activities, and tasks simultaneously. • Further develop and implement security, change control, patch management, compliance, incident response, and access control policies and procedures. • Support server, network, and desktop hardware, software, and applications. • Monitor network security and act appropriately based on company policies and directions. • Provide senior-level technical hardware and software support, maintenance, and troubleshooting of data center systems and services, WAN/LAN network, and all company IT-supported devices. • Interact with technical and program staff, as well as third-party vendors to manage the day-to-day scheduled and unscheduled computer operations and maintenance activities. • Ensure the stable, efficient, and available company data.

Marketing Manager Robert Half's Marketing & Creative client is looking for a Marketing Manager for a 6-10+ month contract in the Greater Boston area. This is a hybrid, 40-hour-per-week opportunity; candidates should be open to going onsite 1 day-per-week. The Marketing Manager will create and implement multi-channel campaigns (email, digital ads, social media, PR, and more) for promoting digital services, collaborate with experts to produce white papers, videos, blogs, and other materials to support thought leadership and marketing goals, and lead marketing for significant thought leadership projects to drive brand awareness and generate leads. If interested and available, apply today!

Salesforce Implementation Project Manager Sr. Salesforce Implementation Project Manager / Business Systems Analyst Hybrid onsite 2-3 days a week just outside of Boston. There is no chance this role becomes fully remote, you must live a commutable distance from Boston. The team would like someone who can interface face to face in-person with the business and technology teams at least 2-3 times per week. About the RoleWe are seeking a highly skilled Salesforce Business Systems Analyst (BSA) / Project Manager to join our dynamic team of 40 professionals, which consists of 9 full-time employees and many contractors. The primary focus of this role is to serve as the Salesforce expert for the organization, acting as a liaison between business users and the development team. You will gather business requirements, translate them into actionable items for developers, and ensure the successful delivery of Salesforce solutions.This role is critical for supporting various departments across the organization that utilize different Salesforce modules, with a current focus on Service Cloud and Experience Cloud. The ideal candidate will possess a deep understanding of Salesforce, excellent project management skills, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities:<ul><li>Serve as the organization's Salesforce expert with a focus on Service Cloud and Experience Cloud (preferred but not mandatory).</li><li>Facilitate conversations with business users to gather and document requirements, ensuring clarity and alignment between stakeholders.</li><li>Work directly with developers to translate requirements into actionable user stories for sprints, ensuring goals and priorities are well-defined and met within deadlines.</li><li>Manage and oversee multiple Salesforce-related projects simultaneously, ensuring successful execution from initiation to delivery without people-management responsibilities.</li><li>Act as a trusted advisor to the business by understanding their struggles and identifying Salesforce-based solutions to drive impact and efficiency.</li><li>Provide training or user support when necessary, ensuring the seamless adoption of solutions.</li><li>Collaborate with internal teams to prioritize, strategize, and align project objectives with organizational goals.</li><li>Ensure standard practices for no-code Salesforce development are followed, aligning with existing framework and solutions.</li></ul>

Finance Associate We are seeking a Finance Associate to join our team in the Financial Services industry, located in Boston, Massachusetts. This position will be part of a family office in the role of Finance Associate. The candidate will work with the team in organizing, administering, overseeing, and reporting on a variety of functions to improve the financial reporting and asset management for the supported families.The ideal candidate is a self-motivated and detail-oriented team player with strongorganizational skills, a professional and discreet demeanor, and a flexible approach to learning, with the ability to handle conflict and changing information in a fast-paced environment. RESPONSIBILITIES:Treasury and Banking SupportCash Management and ReconciliationInvestment AdministrationOperational and Reporting Support• Account for a high volume of daily activity for various entities in Investran which serves as the general ledger system and the portfolio accounting system• Assist in preparation of regular reporting as well as frequent ad hoc deliverables• Prepare weekly report of investment and cash activity• Reconcile and review cash inflows and outflows daily• Maintain budgets and assist in forecasting of upcoming cash flows• Participate in cash management, such as processing payments and strategically managing cash• Various tasks related to investment administration and accounting from beginning to end of workflow, such as monitor distributions and process capital calls to ensure accurate reporting• Coordinate supporting documentation for individual tax returns and collaborate in planning and filing of payments and returns• Maintain online and physical filing systems• Participate in meetings with external advisors• Other interesting one-off projects

Technical Applications Support - Advanced Responsibilities:• Ensure the integrity, stability, and availability of business systems by providing primary support.• Consistently monitor and manage customer accounts, taking appropriate actions as necessary.• Address and resolve production problems, ensuring minimal disruption to operations.• Strictly adhere to and enforce production standards within the organization.• Effectively process customer credit applications in a timely and accurate manner.• Maintain detailed and up-to-date customer credit records.• Handle customer inquiries, providing accurate and helpful information.• Learn and adapt to new skills as required by the role.• Utilize technical acumen to support operational business systems.• Work collaboratively with the programming and systems development teams to enhance system efficiency.

Office Manager Robert Half Legal Permanent Placement is working with a boutique commercial real estate law firm located in downtown Boston seeking a well-organized and dynamic Office Manager to oversee and streamline all aspects of firm operations. This role involves managing revenue, expenses, payroll, billing, financial reporting, vendor relations, and IT platform needs while working closely with the managing partners. The firm offers a supportive and collegial work environment. Competitive compensation is offered, along with discretionary bonuses based on experience and skills. Key Responsibilities:<ul><li>Manage monthly billing cycles, issue invoices, and monitor accounts receivable, ensuring timely client payments.</li><li>Handle payroll administration, employee benefits enrollment, and maintain accurate payroll and benefits records.</li><li>Act as the main point of contact for vendors and oversee timely renewals of insurance plans, licenses, and memberships.</li><li>Reconcile bank accounts (including escrow accounts) and process vendor payments, wire transfers, and client fund disbursements.</li></ul>

Bilingual Spanish Administrative Assistant We are in search of a Bilingual Spanish Administrative Assistant to join our team. This role is crucial to our operations, serving as the first point of contact for all incoming communications. The position is based in Mattapan, Massachusetts, and offers a short term contract employment opportunity. The ideal candidate will have strong basic office skills and will be responsible for various administrative tasks including entering work orders and providing updates to tenants. Responsibilities: • Serve as the primary contact for all incoming phone calls• Efficiently enter and track work orders using Yardi software• Regularly update tenants on the status of their current issues• Provide comprehensive administrative support to the Property Manager• Utilize office tools such as fax and email to facilitate communication and maintain records • Leverage bilingual skills in Spanish to facilitate communication with diverse tenant base

Front Desk Coordinator We are on the hunt for a Front Desk Coordinator based in Boston, Massachusetts, 02110, United States. As a Front Desk Coordinator, you will be a pivotal part of our operations, managing front desk activities, coordinating facility services, and organizing meetings and events. This role offers a short term contract employment opportunity. Responsibilities: • Oversee front desk operations to ensure smooth functioning. • Handle incoming calls and redirect them as necessary. • Coordinate and manage meetings and events, ensuring all logistics are in place. • Undertake facility service coordination, ensuring all aspects are managed effectively. • Maintain an organized workspace to facilitate efficient operations. • Use your 'Receptionist Duties' skills to enhance service delivery.

Cash Management Specialist We are offering a contract to permanent employment opportunity in the banking industry for a Cash Management Specialist, located in Needham, Massachusetts, 02492, United States. This position involves a range of responsibilities, including processing customer credit applications, maintaining accurate customer credit records, and resolving customer inquiries. The individual will also monitor customer accounts and take appropriate action. Responsibilities: • Accurately and efficiently process customer credit applications • Maintain precise records of customer credit • Resolve customer inquiries promptly and professionally • Monitor customer accounts for any irregularities or potential issues • Take appropriate action based on account monitoring results • Assist in the updating of procedures, policies, and risk assessments • Support related departments and customer support in all areas of cash management and third-party processes • Assist in special projects related to the implementation of products and services, as well as the establishment and maintenance of procedures • Compile necessary information for the research and tracking of cash management customers’ requests and issues • Conduct annual audits of Cash Management products to ensure compliance with internal control, policies, and procedures.

Systems Administrator We are in search of a Systems Administrator to join our team located in Burlington, Massachusetts. As a Systems Administrator, your primary role will be to manage and enhance our client data operations. This includes overseeing the operation of the Client Data department, managing Salesforce configuration, troubleshooting technical Salesforce issues, and providing staff assistance. Responsibilities: • Facilitate and manage the operation of the Client Data department, including both short-term and long-term priorities • Manage the quarterly release of updates to the Salesforce organization, with a focus on improving user experience through the resolution of ongoing issues, the creation of new workflows, and streamlined data collection • Lead the implementation of new "builds" in collaboration with the Database Administrator and program staff • Customize user experiences based on program needs using Salesforce tools like Lightning App Builder, Object Manager, Flows, Sharing Settings, DLRS, SuperClone Pro, among others • Address and resolve technical Salesforce issues promptly as they arise • Collaborate with the Evaluation Manager to prepare and update reports, dashboards, and pre-filled documents. This includes providing instructions for contractors doing reporting, monitoring their progress, and testing deliverables • Train and supervise the Salesforce Database Administrator • Create and update "how-to" documentation for end-users, providing hands-on training when required • Provide hands-on support for staff to supplement the Database Administrator • Ensure data quality and accuracy, providing exceptional customer service and database management.

Bilingual Spanish Front Desk Coordinator We are offering a short term contract employment opportunity for a Bilingual Spanish Front Desk Coordinator in the property management industry, located in ROXBURY, Massachusetts. As a Bilingual Spanish Front Desk Coordinator, you will serve as the initial point of contact, managing interactions with residents, prospective clients, and visitors. Your primary duties will include processing incoming communications, ensuring a welcoming environment, and handling daily operational tasks. Responsibilities: • Handle incoming calls, screening, and directing them appropriately• Welcome and guide visitors or potential clients with a positive demeanor• Accurately relay messages taken from phone calls• Oversee the accurate and efficient distribution of daily mail and deliveries• Maintain comprehensive records of office expenses and costs• Manage the scheduling of appointments• Provide concierge services to staff and residents by managing daily operational tasks• Deliver exceptional customer service to maintain a comfortable environment for property residents• Utilize Microsoft Office Suite (Excel, Outlook, Word) for administrative tasks and data entry• Organize files and maintain a well-structured filing system

Bookkeeper We are offering an exciting opportunity for an Office Manager/Bookkeeper in Salem, Massachusetts. The selected candidate will play a pivotal role in our team by ensuring the seamless operation of essential financial tasks. This role is crucial in maintaining a well-organized and efficient work environment, and it requires someone who is comfortable multitasking and thriving in a dynamic setting. Responsibilities:• Accurately and efficiently process customer credit applications.• Oversee and manage office supplies inventory by placing orders as needed and ensuring cost efficiency.• Act as the primary point of contact for vendors, suppliers, and contractors.• Implement and maintain office procedures and systems to boost productivity.• Collaborate with external accountants and auditors for tax preparation and year-end reporting.• Manage accounts payable and receivable, process invoices, and ensure payments are made and received on time.• Reconcile bank accounts, credit card statements, and other financial accounts regularly.• Assist with payroll processing and ensure timely and accurate calculations.• Prepare financial reports, including balance sheets, profit-and-loss statements, and cash flow forecasts.• Support the team with general administrative duties, document management, and correspondence.

Digital Marketing and Content Specialist Digital Marketing & Content Specialist needed for a full-time position with our client in Wilmington, MA. MUST be able to work a minimum of three (3) days a week onsite with a strong preference for fully onsite. The title could also be at the manager level as long as the salary expectations are still in line. Salary is up to 100K depending on experience. The Digital Marketing & Content Specialist will direct our client’s multi-channel digital marketing strategy and develop content that supports lead generation for our strategic markets, increases brand awareness, and elevates our sustainability thought leadership. Responsibilities<ul><li>Coordinate and manage all digital marketing campaigns and projects, collaborating with cross-functional teams and external partners. Ensure on-time, on-budget delivery of digital marketing assets, websites, social media posts, and marketing emails.</li><li>Translate complex, technical ideas into engaging content that aligns with brand goals and complies with industry claims regulations.</li><li>Partner with strategic marketing to create web landing pages and multi-format content (blogs, social posts, videos, webinars, whitepapers, etc) for key segments and applications.</li><li>Collaborate with internal marketing, sales, and technology stakeholders to author news posts for the website and a monthly email newsletter.</li><li>Oversee SEO and SEM initiatives, including keyword research, content optimization, and performance tracking, to enhance organic search presence</li><li>Analyze internal and external data to assess campaign effectiveness, generate insights, and provide actionable recommendations. Define and track key performance indicators (KPIs) and adjust strategies as needed to optimize ROI.</li><li>Partner with inside sales to measure lead generation resulting from digital campaigns.</li><li>Identify and implement digital enhancements based on data insights and industry best practices. Continuously monitor and refine campaign elements to improve engagement and achieve digital marketing goals.</li><li>Recommend digital strategies to support events, webinars, conferences, and tradeshows</li><li>Perform other duties as necessary. </li></ul>

Sr. Accountant - Private Equity We have partnered with a private equity firm seeking a Sr. Accountant. The role will have a blend or corporate accounting, month end close, fund accounting and some tax. This group is doing very well with a nice pipeline. The office schedule is hybrid, and it pays $100 - 120K + 20% bonus. Please message me on linkedin or email for immediate consideration john.holtman@roberthalf Responsibilities: • Oversee the preparation of quarterly financial statements by a third-party administrator.• Handle the annual audit of financial statements, coordinating closely with a third-party accounting firm.• Examine capital contribution and distribution calculations prepared by the third-party administrator.• Aid in the quarterly valuation process and review valuation models prepared by team members.• Assemble Valuation Committee materials in cooperation with finance and deal teams.• Support the quarterly fund expense and accrual allocation process.• Help with treasury management and maintain precise investor records.• Aid in the preparation of partner demographic files and review of annual tax returns, estimates, and Schedule K-1’s.• Assist in tax payment processing and distribution of Schedule K-1’s to both external and internal investors.• Process tax notices and refund checks.• Help in accounts payable, analysis, and approval of invoices received.• Assist in management entity bookkeeping and reporting.• Help in preparation of annual Form ADV and Form PF filings.• Respond to ad hoc requests from investors, including audit confirmations, surveys, and questionnaires.

Business Analyst We are offering a detail oriented services industry contract opportunity. A fully remote role, we are in search of a Business Analyst with a focus on Change Management. This role involves supporting the implementation of a Human Capital Management system across the enterprise, coordinating with various internal teams, and helping to promote adoption of the new system. Responsibilities: • Assist in developing strategies and plans to encourage the adoption of the new HCM platform.• Partner with the Change Management Lead to conduct readiness evaluations and stakeholder analyses.• Collect and scrutinize data to understand the potential impacts of the implementation on employees, processes, and systems.• Document the effects of change on roles, responsibilities, and workflows to aid in the planning of mitigation strategies.• Support the execution of communication plans by creating emails, memos, FAQs, and presentation materials tailored to different stakeholder groups.• Organize meetings, workshops, and focus groups to collect feedback and address stakeholder concerns.• Aid in identifying training needs based on the impact analysis and project planning.• Provide logistical support for training events, including scheduling, material preparation, and user enrollment tracking.• Monitor and report on resistance trends and propose solutions to overcome barriers to adoption.• Assist in defining and tracking key performance indicators such as user adoption rates, proficiency levels, and feedback scores.• Report progress and potential risks to key stakeholders.• Provide administrative support for change management workstreams, ensuring all project documentation, timelines, and deliverables are maintained and up-to-date.

Events Project Manager We are offering a contract to permanent employment opportunity for a Project Manager (Non-IT) - Expert in Boston, Massachusetts. The role primarily involves leading and collaborating with teams to plan and execute events, ensuring consistent brand and event standards. The position also requires liaising with sales teams to identify key event themes and goals, and tracking budgets to ensure spending limits are adhered to. Responsibilities: • Lead and collaborate with internal teams and vendors to plan and execute proprietary events, third-party conferences, and sponsorships. • Work with sales teams to identify key themes, goals, and messaging for each event. • Develop project plans, lead planning calls and coordinate with all business partners to meet deliverables. • Ensure all event components, including presenters, brand message, locations, and overall attendee experience, are impactful and follow guidelines. • Manage and oversee all presenters for events and conference participation, including coordinating speaker requests, consulting on presentation content/creation, and coordinating speaker prep to ensure alignment with messaging and goals. • Diligently track budgets and spend to ensure events and conferences are within designated budget amounts. • Coordinate booth and premium deliverables for industry conferences. • Measure return on investment for all programs and provide analysis reporting. • Handle program deliverables including marketing communications collateral, registration/invitation copy/promotions, event logistics, and sales communications.

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100 results for Help Desk Support Manager in Manchester, NH

Technology Doesn't Change the World, People Do.^®