We are looking for an experienced ERP/CRM Developer to support and enhance the Infor CloudSuite Industrial (SyteLine) system for our organization. This role involves managing technical aspects of the ERP system across existing sites and assisting with the implementation of new locations. You will collaborate with cross-functional teams to design, develop, and deploy solutions that align with business objectives. Please note, this is a contract to permanent position.<br><br>Responsibilities:<br>• Analyze business requirements to design and implement ERP system solutions that address functionality, performance, and security needs.<br>• Configure and customize the Infor CloudSuite Industrial (SyteLine) system to meet organizational goals.<br>• Develop and test technical solutions, including integrations, reporting tools, and data synchronization processes.<br>• Conduct system testing, including unit, integration, and user acceptance testing, to ensure solutions meet specifications.<br>• Provide Tier 3 support for ERP-related issues and troubleshoot complex system challenges to maintain optimal business operations.<br>• Create and maintain detailed documentation, including user guides and deployment packages.<br>• Perform regular system updates, patches, and monitoring to ensure data integrity and system reliability.<br>• Collaborate with team members and stakeholders to identify opportunities for system optimization and continuous improvement.<br>• Provide training and mentorship to users and technical staff to enhance system proficiency.<br>• Travel to company sites as needed to support ERP implementations and provide hands-on assistance.
<p>We are looking for an experienced Report Developer to join our team on a contract basis. This role involves data mining inside of SAP, developing reports to run automatically, working closely with stakeholders to analyze business needs, implement effective solutions, and optimize system configurations. The position is based in North Berwick, Maine, and offers an excellent opportunity to contribute to strategic projects while enhancing organizational processes.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and analyze business requirements, ensuring solutions align with organizational goals.</p><p>• Create and manage Business Requirement Documents (BRDs) to streamline project workflows.</p><p>•Data mining in SAP</p><p>• Train end-users on system functionalities and best practices.</p>
<p>We are looking for a skilled Programmer Analyst to join a growing team in the Gilford, NH area. This role is ideal for someone who excels in designing and supporting systems, delivering technical solutions, and collaborating closely with users to resolve issues. As part of our dynamic team, you will play a vital role in developing and maintaining software systems that support multi-environment, multi-divisional, and multi-national operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement software solutions tailored to multi-environment, multi-divisional, and multi-national business needs.</p><p>• Collaborate with users to analyze system issues and provide effective resolutions.</p><p>• Manage projects from initial concept to completion, ensuring accuracy and adherence to timelines.</p><p>• Create and maintain technical documentation for all development activities and system processes.</p><p>• Provide support for financial systems, including troubleshooting and optimizing functionality.</p><p>• Utilize programming languages such as RPG/400, MySQL, and DB2 to enhance system performance.</p><p>• Work with Enterprise Resource Planning (ERP) systems</p><p>• Analyze business requirements and translate them into technical solutions.</p><p>• Leverage Microsoft Office tools and Visual Basic to create financial analysis tools.</p><p>• Support development and functionality on IBM iSeries and AS400 platforms.</p>
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
