<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Janesville, Wisconsin. In this Contract to permanent position, you will play a vital role in providing technical support to end-users while ensuring seamless onboarding processes and efficient ticket resolution. This is an exciting opportunity to work in a dynamic environment within the high-tech pharmaceutical and biotechnology industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support to users by addressing hardware, software, and system-related issues.</p><p>• Manage and resolve service desk tickets using Fresh service, ensuring all requests are handled promptly and accurately.</p><p>• Assist with onboarding new employees by configuring devices, setting up accounts, and ensuring proper access to systems.</p><p>• Support the upgrade of systems to Windows 11, ensuring a smooth transition for all users.</p><p>• Deliver excellent customer service by communicating clearly and effectively with team members and clients.</p><p>• Troubleshoot and resolve basic issues related to Active Directory and Microsoft Windows environments.</p><p>• Collaborate with team members, including Systems Administrators and Support Technicians, to address complex technical challenges.</p><p>• Participate in an on-call rotation to provide after-hours support when needed.</p><p>• Maintain accurate documentation of processes, procedures, and resolved issues.</p><p>• Contribute to the improvement of technical workflows and processes to enhance overall efficiency.</p>
We are looking for a skilled DevOps Engineer to join our team in Monroe, Wisconsin. This is a Contract to permanent position where you will play a key role in enhancing our cloud infrastructure and supporting development processes. The ideal candidate is eager to learn, thrives in a collaborative environment, and is passionate about enabling self-service capabilities for development teams.<br><br>Responsibilities:<br>• Collaborate with cloud engineering and development teams to design and deploy pipelines using Terraform.<br>• Assist developers in creating automated solutions and self-service modules for streamlined deployment.<br>• Build and maintain cloud-based infrastructure using Azure DevOps, ensuring stability and optimal performance.<br>• Support the transition from legacy systems to modern platforms, including replacing virtual machines with Nutanix.<br>• Train and mentor team members on DevOps best practices and tools to enhance operational efficiency.<br>• Optimize nightly processing systems to improve business workflows.<br>• Work closely with network, storage, security, and server teams to ensure seamless integration of DevOps solutions.<br>• Focus on maturing pipelines and filling variables to improve deployment readiness.<br>• Actively participate in troubleshooting and resolving technical issues related to cloud environments.<br>• Maintain and update technical documentation to support ongoing development and deployment processes.
<p>We are looking for an experienced Systems Engineer to join our team in Whitewater, Wisconsin. This role focuses on managing, configuring, and enhancing Microsoft 365 environments, including Teams and SharePoint Online, while developing automation solutions to improve efficiency. The ideal candidate will bring deep technical expertise and a proactive approach to system optimization and user support. <strong>This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Configure, manage, and maintain Microsoft Teams and SharePoint Online environments to ensure optimal performance and security.</p><p>• Oversee SharePoint site collections, libraries, lists, permissions, and workflows while enforcing governance policies.</p><p>• Design and implement automation solutions using tools like Power Automate, Power Apps, and scripting languages such as PowerShell or Python.</p><p>• Collaborate with stakeholders to identify automation opportunities and improve operational workflows.</p><p>• Troubleshoot system issues, monitor performance, and apply preventive measures to ensure reliability.</p><p>• Serve as a subject matter expert on Microsoft 365 products, providing guidance on features, upgrades, and integrations.</p><p>• Develop and maintain technical documentation, procedures, and policies to support system operations.</p><p>• Participate in on-call rotations to provide 24/7 support and resolve technical incidents.</p><p>• Execute infrastructure solutions aligned with business objectives and technical standards.</p><p>• Assist in special projects and contribute to milestone achievements by providing technical expertise.</p>
<p>Robert Half is hiring an Information Security Manager for our client in Southern Wisconsin. This role will own and advance their enterprise cybersecurity program. This role blends strategy, governance, and operational leadership, with a strong emphasis on risk management and compliance.</p><p><br></p><p>You’ll serve as the primary driver of security maturity across the organization. You're setting direction, managing risk, guiding audits, and ensuring security is embedded into systems, projects, and everyday operations.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Own the organization’s information security program, including policies, controls, and risk framework</li><li>Lead cybersecurity governance and compliance efforts across industry-standard frameworks</li><li>Manage the security risk register and present mitigation strategies to leadership</li><li>Oversee day-to-day security operations performed by IT staff (monitoring, vulnerability management, control implementation)</li><li>Plan and execute annual security roadmaps and improvement initiatives</li><li>Coordinate internal and external audits and maintain audit readiness</li><li>Act as senior lead for security incidents, including escalation, communication, and post-incident reviews</li><li>Ensure security requirements are incorporated into IT systems, cloud platforms, and major technology initiatives</li><li>Provide guidance on high-risk or critical operational systems when security involvement is required</li><li>Lead vendor security assessments and ongoing third-party risk monitoring</li><li>Respond to customer security inquiries and contractual cybersecurity requirements</li><li>Deliver executive-level reporting on security posture, risks, and program progress</li><li>Oversee security awareness training and promote a strong security culture across the workforce</li></ul><p><br></p>
<p>We are looking for an experienced ERP Integration Manager to lead and optimize enterprise-wide reporting and analytics systems in Oconomowoc, Wisconsin. In this role, you will collaborate across multiple departments, including Finance, Supply Chain, and Manufacturing, to implement data-driven solutions that strengthen decision-making and operational efficiency. Your ability to bridge communication between business stakeholders and technical teams will be essential in driving successful outcomes. <strong>This role is a direct hire opportunity and requires a full onsite schedule, and no visa-sponsorship is offered at this time. </strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and execute strategies for enterprise-wide ERP analytics and reporting that align with organizational goals.</p><p>• Lead initiatives involving predictive and prescriptive analytics, incorporating advanced technologies like AI.</p><p>• Optimize and manage ERP systems to enhance real-time analytics, forecasting, and automation capabilities.</p><p>• Collaborate with stakeholders to translate business needs into actionable insights using tools such as Tableau.</p><p>• Oversee training programs to enhance user proficiency with ERP analytics tools and methodologies.</p><p>• Manage vendor and consultant relationships to ensure productive engagements that meet strategic objectives.</p><p>• Drive decision-making processes in matrix environments by coordinating efforts across multiple teams.</p><p>• Troubleshoot and resolve hardware and software issues related to ERP systems.</p><p>• Ensure the security and reliability of IT systems, including implementing backup and disaster recovery protocols.</p><p>• Monitor and maintain servers, networks, and firewalls to ensure a seamless IT infrastructure.</p>
