We are looking for a dedicated Desktop Support Analyst to join our team in Louisville, Kentucky. This Contract to permanent position involves providing exceptional Level 1 technical support to end users, ensuring their hardware and software issues are resolved efficiently. The role requires a hands-on approach, excellent troubleshooting skills, and a strong focus on customer service in a fully on-site setting.<br><br>Responsibilities:<br>• Create and update tickets with accurate details and ensure timely documentation.<br>• Deliver first-line technical support by diagnosing and resolving basic hardware, software, and operating system problems.<br>• Assist with computer imaging, workstation setups, hardware deployments, and equipment replacements.<br>• Provide guidance to end users on Microsoft products and address common desktop-related concerns.<br>• Monitor ticket queues and service level agreements to ensure prompt issue resolution.<br>• Assign or reassign tickets to maintain proper ownership and workflow efficiency.<br>• Escalate complex issues to higher-tier support teams when necessary.<br>• Manage tasks related to moving, setting up, or shipping computer equipment as required.
<p>We’re looking for a polished and organized Front Desk Coordinator to be the first point of contact for guests, clients, and internal staff. This contract-to-hire opportunity is perfect for someone who thrives in a front‑facing role, enjoys multitasking, and creates a welcoming environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors with a professional, friendly attitude and direct them appropriately</li><li>Answer and route incoming calls; take messages as needed</li><li>Manage front desk operations, including visitor sign‑ins and office access</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Assist with scheduling, calendar coordination, and meeting room reservations</li><li>Handle incoming/outgoing mail, packages, and deliveries</li><li>Support administrative tasks such as filing, scanning, data entry, and document preparation</li><li>Communicate with internal teams to ensure smooth office operations</li><li>Provide general support to leadership or office staff as needed</li></ul>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract to permanent position within the hospitality industry, offering an opportunity to make a meaningful impact by delivering exceptional service to clients. The ideal candidate will thrive in a fast-paced environment, effectively managing customer interactions and ensuring accurate reservations while maintaining clear and precise communication.</p><p><br></p><p>Call center environment. 3 weeks of training M-F 8-5. After training most shifts are second shift. This position pays $13/hr. Entry level call center position. </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound calls to meet departmental goals and deliver excellent service.</p><p>• Process reservations efficiently while adhering to established standards and expectations.</p><p>• Enter reservation details accurately into the system to ensure seamless operations.</p><p>• Address client issues with attention to detail, ensuring clear communication with both customers and internal departments.</p><p>• Use appropriate language and grammar when documenting client needs and resolving issues.</p><p>• Start tasks promptly and meet deadlines to maintain operational efficiency.</p><p>• Adapt to changing priorities and perform additional duties as assigned by management.</p>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky, within the hospitality industry. This contract-to-permanent role focuses on delivering exceptional reservation services while maintaining strong client relationships and adhering to travel policies. The ideal candidate will thrive in a fast-paced environment and ensure all requests are handled accurately and efficiently.</p><p><br></p><p>$13/hr pay - 10 open seats - Mostly 2nd shift positions</p><p><br></p><p>Responsibilities:</p><p>• Handle reservation requests involving 1-10 room-nights, ensuring they align with client travel policies and preferences.</p><p>• Communicate professionally and promptly with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Research and select hotel options that meet client financial goals and travel guidelines, including per diem and mileage parameters.</p><p>• Accurately input reservation details into the system while maintaining data integrity.</p><p>• Demonstrate knowledge of hotel industry trends and regional markets to provide informed recommendations.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotels for clients and enhance service offerings.</p><p>• Address and amend reservation changes such as extensions or early departures to ensure client satisfaction.</p><p>• Attend required training sessions, meetings, and events to stay updated on industry practices and company standards.</p><p>• Identify opportunities to offer clients in-network hotel options to optimize their experience.</p><p>• Ensure all deadlines are met and provide exceptional service that exceeds client expectations.</p>
We’re seeking a reliable and customer-focused Customer Service Representative to join our team on a contract-to-permanent basis. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career opportunity. <br> Responsibilities: Provide friendly, detail oriented support to customers via phone, email, and in-person Assist with inquiries, resolve concerns, and ensure a positive customer experience Process customer orders accurately and efficiently Support inventory-related tasks, including basic inventory management and stock checks Participate in cycle counts and help maintain accurate inventory records Perform data entry and maintain up‑to‑date customer and order information Collaborate with internal departments to ensure timely and accurate order fulfillment Perform general administrative tasks as needed
