<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky, within the hospitality industry. This contract-to-permanent role focuses on delivering exceptional reservation services while maintaining strong client relationships and adhering to travel policies. The ideal candidate will thrive in a fast-paced environment and ensure all requests are handled accurately and efficiently.</p><p><br></p><p>$13/hr pay - 10 open seats - Mostly 2nd shift positions</p><p><br></p><p>Responsibilities:</p><p>• Handle reservation requests involving 1-10 room-nights, ensuring they align with client travel policies and preferences.</p><p>• Communicate professionally and promptly with clients to address outstanding requests and resolve any issues related to reservations.</p><p>• Research and select hotel options that meet client financial goals and travel guidelines, including per diem and mileage parameters.</p><p>• Accurately input reservation details into the system while maintaining data integrity.</p><p>• Demonstrate knowledge of hotel industry trends and regional markets to provide informed recommendations.</p><p>• Collaborate with Account Management and Hotel Network teams to identify preferred hotels for clients and enhance service offerings.</p><p>• Address and amend reservation changes such as extensions or early departures to ensure client satisfaction.</p><p>• Attend required training sessions, meetings, and events to stay updated on industry practices and company standards.</p><p>• Identify opportunities to offer clients in-network hotel options to optimize their experience.</p><p>• Ensure all deadlines are met and provide exceptional service that exceeds client expectations.</p>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This is a Contract to permanent position within the hospitality industry, offering an opportunity to make a meaningful impact by delivering exceptional service to clients. The ideal candidate will thrive in a fast-paced environment, effectively managing customer interactions and ensuring accurate reservations while maintaining clear and precise communication.</p><p><br></p><p>Call center environment. 3 weeks of training M-F 8-5. After training most shifts are second shift. This position pays $13/hr. Entry level call center position. </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound and outbound calls to meet departmental goals and deliver excellent service.</p><p>• Process reservations efficiently while adhering to established standards and expectations.</p><p>• Enter reservation details accurately into the system to ensure seamless operations.</p><p>• Address client issues with attention to detail, ensuring clear communication with both customers and internal departments.</p><p>• Use appropriate language and grammar when documenting client needs and resolving issues.</p><p>• Start tasks promptly and meet deadlines to maintain operational efficiency.</p><p>• Adapt to changing priorities and perform additional duties as assigned by management.</p>
<p>Robert Half is looking for a motivated Customer Service Representative to join our team in Georgetown, Kentucky. This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. In this role, you will provide exceptional service, ensuring customer satisfaction through effective communication and efficient management of orders. This position requires a collaborative approach, adaptability, and the ability to thrive in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and oversee the full lifecycle, including updates and changes, to ensure timely fulfillment.</p><p>• Verify shipping, billing, pricing, and purchase order details to maintain accuracy.</p><p>• Maintain customer files with updated information, such as pricing, new items, delivery instructions, and address changes.</p><p>• Collaborate with sales staff to provide support and address customer needs effectively.</p><p>• Communicate regularly with both internal teams and external customers to resolve inquiries and issues.</p><p>• Audit purchase orders for compliance with pricing, quantities, terms, and shipping instructions.</p><p>• Address and document customer complaints, ensuring timely resolution.</p><p>• Handle product returns following company procedures to maintain customer satisfaction.</p><p>• Ensure compliance with safety, quality, and regulatory standards while adhering to company policies.</p><p>• Support team members with data entry and order intake, fostering a collaborative work environment.</p>
We’re seeking a reliable and customer-focused Customer Service Representative to join our team on a contract-to-permanent basis. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career opportunity. <br> Responsibilities: Provide friendly, detail oriented support to customers via phone, email, and in-person Assist with inquiries, resolve concerns, and ensure a positive customer experience Process customer orders accurately and efficiently Support inventory-related tasks, including basic inventory management and stock checks Participate in cycle counts and help maintain accurate inventory records Perform data entry and maintain up‑to‑date customer and order information Collaborate with internal departments to ensure timely and accurate order fulfillment Perform general administrative tasks as needed
We are looking for a dedicated Desktop Support Analyst to join our team in Louisville, Kentucky. This Contract to permanent position involves providing exceptional Level 1 technical support to end users, ensuring their hardware and software issues are resolved efficiently. The role requires a hands-on approach, excellent troubleshooting skills, and a strong focus on customer service in a fully on-site setting.<br><br>Responsibilities:<br>• Create and update tickets with accurate details and ensure timely documentation.<br>• Deliver first-line technical support by diagnosing and resolving basic hardware, software, and operating system problems.<br>• Assist with computer imaging, workstation setups, hardware deployments, and equipment replacements.<br>• Provide guidance to end users on Microsoft products and address common desktop-related concerns.<br>• Monitor ticket queues and service level agreements to ensure prompt issue resolution.<br>• Assign or reassign tickets to maintain proper ownership and workflow efficiency.<br>• Escalate complex issues to higher-tier support teams when necessary.<br>• Manage tasks related to moving, setting up, or shipping computer equipment as required.
<p>We are looking for a detail-oriented Senior Administrative Assistant to join our team in Florence, KY. In this role, you will take on diverse responsibilities, including tenant communication, contract preparation, and administrative support for property management tasks. This contract-to-permanent position offers an opportunity to contribute to a dynamic environment while developing your skills in customer service and office operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle tenant calls regarding property concerns, such as maintenance issues or urgent situations.</p><p>• Prepare and review contracts, ensuring accuracy and compliance with company standards.</p><p>• Utilize software platforms, such as Yardi, to track payment statuses and input payment information.</p><p>• Follow up with tenants on late or incorrect payments, coordinating with the accounting department for resolution.</p><p>• Maintain office supplies inventory to ensure the workspace is well-stocked and functional.</p><p>• Manage and process timesheets for maintenance staff, tenant bill-back invoices, and expense reports.</p><p>• Conduct monthly meter readings for properties and prepare check requests for approval.</p><p>• Prioritize and address urgent tenant requests while managing ongoing administrative tasks.</p><p>• Collaborate with team members to support efficient property management operations.</p>
<p>We’re looking for a polished and organized Front Desk Coordinator to be the first point of contact for guests, clients, and internal staff. This contract-to-hire opportunity is perfect for someone who thrives in a front‑facing role, enjoys multitasking, and creates a welcoming environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet visitors with a professional, friendly attitude and direct them appropriately</li><li>Answer and route incoming calls; take messages as needed</li><li>Manage front desk operations, including visitor sign‑ins and office access</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Assist with scheduling, calendar coordination, and meeting room reservations</li><li>Handle incoming/outgoing mail, packages, and deliveries</li><li>Support administrative tasks such as filing, scanning, data entry, and document preparation</li><li>Communicate with internal teams to ensure smooth office operations</li><li>Provide general support to leadership or office staff as needed</li></ul>
<p>We are looking for a detail-oriented Operations Specialist in Louisville, Kentucky! In this Contract to permanent position, you will play a key role in supporting the Services division by ensuring accurate order processing and invoicing for customers. This role requires strong organizational skills and the ability to work effectively with IT systems and colleagues to deliver exceptional service. The Operations Specialist is a hybrid position in Louisville, KY. The business hours are Monday - Friday: 8am-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately and ensure proper entry into internal systems.</p><p>• Generate invoices for services performed and verify coding details for accuracy.</p><p>• Collaborate with technicians and customers to address service needs, including repairs, replacements, or emergency assistance.</p><p>• Utilize CRM tools such as Salesforce to manage customer data and track order progress.</p><p>• Perform data entry tasks with precision to support seamless workflow and invoicing.</p><p>• Solve basic problems using logical reasoning and simple mathematical calculations.</p><p>• Communicate effectively with team members and customers to clarify order details or resolve discrepancies.</p><p>• Maintain organized and updated records to ensure operational efficiency.</p><p>• Support the training process for new team members on systems and procedures.</p><p>• Assist in identifying opportunities for process improvements within the service operations.</p>
<p><strong>Position: Commercial/Corporate Relationship Manager</strong></p><p> <strong>Location:</strong> Louisville, KY</p><p> <strong>Employment Type:</strong> Full-Time</p><p><strong>Overview:</strong></p><p> We are seeking a dedicated and proactive Commercial/Corporate Relationship Manager to drive business growth and manage client relationships. This role requires a strategic thinker with strong communication skills, commercial lending knowledge, and a commitment to excellence in client service and community engagement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Source, develop, and document calls on existing clients, prospective clients, and referral sources to generate new business opportunities.</li><li>Negotiate and structure new loan terms and manage renewal opportunities.</li><li>Collaborate with Treasury Management to identify and structure depository solutions.</li><li>Manage portfolio delinquencies within assigned loan portfolios and support collections on past-due loans.</li><li>Partner with Merchant Services and Purchasing/Credit Card teams to develop business opportunities.</li><li>Obtain and review annual financial statements for commercial credit analysis.</li><li>Respond to referrals from Executive Management, Directors, clients, and other sources.</li><li>Maintain and enhance relationships with clients and referral sources.</li><li>Support internal and external audit functions as related to commercial lending activities.</li><li>Share suggestions to improve commercial lending initiatives and processes.</li><li>Support other departments and foster cooperative, professional relationships across the organization.</li><li>Learn and apply the credit culture to present appropriate credit recommendations for approval.</li><li>Maintain a working knowledge of relevant compliance requirements and regulations; assist with implementation as needed.</li><li>Model and foster behaviors aligned with organizational values, creating an atmosphere of trust, accountability, and dedication.</li><li>Participate in community engagement through volunteerism on civic and non-profit boards.</li><li>Perform additional duties and special projects as assigned.</li></ul><p><br></p><p><strong>Why Join Us:</strong></p><p> We value our associates, clients, and communities. We offer opportunities for growth, a collaborative work environment, and the chance to make a tangible impact in the commercial banking sector.</p><p><br></p><p><strong>To Apply:</strong></p><p> Interested candidates should submit a resume and cover letter highlighting relevant experience and qualifications.</p>
We are looking for a dedicated Accounting Clerk to join our team in Winchester, Kentucky. This role will focus on managing Accounts Receivable processes and supporting various accounting functions to ensure smooth financial operations. If you have strong organizational skills and a detail-oriented mindset, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee Accounts Receivable tasks, including invoicing, payment applications, and following up on customer accounts.<br>• Conduct daily and monthly account reconciliations to ensure financial accuracy and resolve any discrepancies.<br>• Prepare and execute purchase orders in compliance with company policies.<br>• Analyze accounts receivable aging reports, billing trends, and transaction data to provide actionable insights.<br>• Organize and maintain accounting records and documentation while efficiently handling a high volume of paperwork.<br>• Support month-end closing activities by validating data, preparing reports, and completing reconciliation tasks.<br>• Work closely with internal teams and external customers to address billing or payment concerns.<br>• Assist with general accounting duties as required, ensuring seamless financial operations.
<p>Outside Sales Representative – Financial Institutions (Managed IT Services)</p><p><br></p><p>📍 Kentucky (Field-Based Role)</p><p><br></p><p>Robert Half is partnering with a well-established Managed Service Provider (25+ years in business) that specializes in serving banks and credit unions. They are seeking an Outside Sales Executive to drive growth across Kentucky’s financial institution market.</p><p><br></p><p>This is a consultative, relationship-driven sales role focused on managed IT services, cybersecurity, and compliance-based technology solutions.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Build and manage strategic partnerships with Kentucky banks and credit unions</li><li>Identify new opportunities and guide prospects through a consultative sales process</li><li>Collaborate with internal technical teams to deliver tailored solutions</li><li>Maintain an active pipeline and consistently meet revenue goals</li></ul><p><br></p><p>Ideal Background:</p><p>We are open to two profiles:</p><ul><li>Strong B2B sales experience (technology, financial services, or related industries preferred)</li><li>OR</li><li>Strong banking/financial institution experience with the ability and desire to transition into a client-facing sales role</li><li>Understanding of bank operations, risk management, and regulatory environments is highly valued</li><li>Strong relationship-building and presentation skills</li><li>Self-motivated and comfortable working independently in a field-based role</li></ul><p><br></p><p>What’s Offered:</p><ul><li>Competitive base salary + uncapped commission</li><li>Flexible schedule and flexible in-office requirements</li><li>Mileage reimbursement (IRS rate)</li><li>Company-provided laptop and cell phone</li><li>Health insurance (50% employer-paid premium)</li><li>Company-paid long-term disability, life insurance & AD& D</li><li>Vanguard 401(k) with company match</li><li>10 paid holidays (including floating holiday + birthday PTO)</li><li>3 weeks PTO annually (accrued immediately)</li></ul><p><br></p><p>This is an opportunity to build long-term partnerships in a stable, relationship-driven market with a respected technology provider.</p><p><br></p>
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for an experienced Senior Accountant to join our client's team in Lexington, Kentucky. In this role, you will handle a variety of accounting tasks, including journal entries, reconciliations, and financial reporting, while ensuring compliance with relevant regulations. This is an excellent opportunity to contribute to budgeting, forecasting, and audit processes in a collaborative and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review journal entries to ensure accurate financial reporting.</p><p>• Maintain and reconcile balance sheets to uphold financial integrity.</p><p>• Conduct month-end closing procedures, ensuring timely and accurate completion.</p><p>• Generate financial statements and reports to support business decision-making.</p><p>• Manage accounts payable and receivable processes efficiently.</p><p>• Reconcile bank statements to verify accurate cash flow and account balances.</p><p>• Assist in budgeting and forecasting activities to support strategic planning.</p><p>• Provide audit support by gathering and organizing necessary financial documentation.</p><p>• Collaborate with other departments to collect and analyze financial information.</p><p>• Ensure compliance with accounting standards and regulations in all processes.</p>
<p><strong>Position Summary</strong></p><p>The Accountant is responsible for supporting the Finance team in maintaining accurate financial records, performing month-end close activities, preparing financial reports, and ensuring compliance with internal policies and external regulations. This role requires strong analytical skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>General Accounting</strong></p><ul><li>Prepare and post journal entries, accruals, and adjustments.</li><li>Maintain the general ledger and ensure account accuracy.</li><li>Reconcile balance sheet accounts on a monthly basis.</li></ul><p><strong>Financial Reporting</strong></p><ul><li>Assist with month-end, quarter-end, and year-end close processes.</li><li>Prepare financial statements, management reports, and variance analyses.</li><li>Support internal and external audits by preparing schedules and providing documentation.</li></ul><p><strong>Accounts Payable & Accounts Receivable</strong></p><ul><li>Process invoices, payments, and employee reimbursements as needed.</li><li>Assist with cash applications and customer billing.</li><li>Ensure timely follow-up on outstanding AR balances.</li></ul><p><strong>Compliance & Controls</strong></p><ul><li>Ensure compliance with GAAP and company accounting policies.</li><li>Participate in process improvement initiatives and internal control enhancements.</li></ul><p><strong>Other Duties</strong></p><ul><li>Support budgeting and forecasting activities.</li><li>Assist with special projects and ad hoc analyses as assigned.</li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Solid understanding of GAAP.</li><li>Proficiency in Microsoft Excel (VLOOKUP, pivot tables, formulas).</li><li>Experience with ERP/accounting systems (e.g., SAP, NetSuite, Oracle, QuickBooks).</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Excellent attention to detail and accuracy.</li></ul><p><strong>Work Environment</strong></p><ul><li>Standard office environment; hybrid or on-site options depending on company policy.</li><li>May require occasional overtime during close cycles or audits.</li></ul><p><br></p>
<p>Our client seeks qualified candidates for this key finance role. For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>• Provide accurate and complete financial results and analyses to Chief Financial Officer.</p><p>• Ensure department Policies & Procedures are developed, maintained and followed.</p><p>• Maintain and ensure financial control compliance.</p><p>• Ensuring accuracy of financial presentation of company assets including leases.</p><p>• Manage all financial audits and ensure all findings are properly resolved with corrective actions.</p><p>• Ensure all collections are made timely and accurately. Ensure adequate controls are maintained for all accounts.</p><p>• Ensure all payments are made timely and accurately. Ensure adequate controls are maintained for all payments.</p><p>• Manage Accounts Payables and Accounts Receivable. Ensure all AP and AR items are current. </p><p>• Manage debt borrowings.</p><p>• Manage banking relationships and banking covenants compliance.</p><p><br></p><p>• Ensure inventory is properly valued. All transactions are correctly posted.</p><p>• Manage all exception reporting and transactions to identify potential inventory errors.</p><p>• Manage the standard costing system.</p><p><br></p><p>• Provide cross functional support to other departments in support of company initiatives.</p><p>• Manage all Finance department activities timely and accurately.</p><p>• Develop succession plans for all key employees in the department.</p><p>• Develop employee development plans for all employees in the department to address better performance in current job, better team player who supports company values, and to prepare for future career growth.</p><p>• Ensure other departments within the company understand the financial impacts of their activities to achieve company objectives.</p><p>• Provide cross-functional employee policy education.</p><p><br></p><p>• Manage daily cash forecasts.</p><p>• Manage monthly forecasting activities.</p><p>• Improve forecasted results by identifying opportunities and risks and initiate improvement plans for better financial results.</p><p>• Manage annual budgeting activities.</p><p><br></p><p>• Ensuring Tax filings are performed timely and accurately.</p><p>• Manage capital assets.</p><p>• 401k Management.</p><p>• Perform other job related duties and responsibilities as may be assigned.</p><p><br></p><p>• Strong written and verbal communication skills. Able to communicate complex financial information effectively to varying audience levels.</p><p>• Highly organized and able to manage simultaneous deadline-oriented projects.</p><p>• Strong interpersonal skills; able to work effectively with both internal and external personnel.</p><p><br></p><p>• 4-year undergraduate degree in Business Administration, Accounting, Finance, Economics or related field.</p><p>• MBA and/or CPA desired</p>
<p>Robert Half is currently looking for an experienced Controller to oversee financial operations and ensure the accuracy of accounting processes within our organization. This role requires strong leadership skills to manage the accounting team, deliver high-quality financial reporting, and maintain adherence to accounting standards. Based in Louisville, Kentucky, this position will play a critical role in supporting the company's financial health and decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the general ledger function to ensure the accuracy and integrity of financial records.</p><p>• Manage key accounting operations such as accounts payable, accounts receivable, and fixed assets.</p><p>• Supervise monthly, quarterly, and annual financial closings, including consolidations for international entities.</p><p>• Prepare and deliver timely financial statements, including income statements, balance sheets, and cash flow reports.</p><p>• Lead cash forecasting efforts, monitor liquidity needs, and oversee cash collection activities.</p><p>• Maintain robust internal controls and ensure compliance with accounting standards and company policies.</p><p>• Coordinate schedules and documentation for annual audits, including independent, regulatory, and customer audits.</p><p>• Manage sales and use tax filings accurately and in compliance with regulations.</p><p>• Collaborate with FP& A and finance leadership to support forecasting and performance analysis.</p><p>• Provide supervision, mentoring, and performance management to accounting staff to foster attention to detail and skill development.</p>
