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2 results for Sr Customer Service Representative in Lexington, KY

Sr. Customer Service Representative

Lexington, KY
onsite
Contract / Temporary to Hire
13.3 - 14 USD / Hourly
As a Reservation Specialist, you will be expected to work in an office environment. <ul><li>Assigned workspace in Lexington, KY (ONSITE)</li><li>Formal, hands-on training </li><li>Hourly Pay $14</li><li>This is a second shift position: M-F 2p-11p or Thurs-Mon 2p-11p</li></ul>Role ResponsibilitiesThe responsibilities of the role will include:<ul><li>Managing the completion of reservation requests that are generally 1-10 room nights to fulfill customer needs and ensure satisfaction</li><li>Reserving rooms that are consistent with the client guidelines in relationship to per diem, amenities, mileage parameters, authorized requestor parameters, hotel preferences, etc.</li><li>Responding to and completing requests for clients before established due times</li><li>Utilizing decision-making skills to find hotel options that meet business financial goals</li><li>Entering requests and reservations accurately into the system</li><li>Exhibiting and utilizing knowledge of the hotel industry and regional markets associated with clients</li><li>Meeting all client deadlines</li><li>Responding to clients by communicating quickly and accurately</li><li>Calling and following up with clients on outstanding requests before arrival to complete requests</li><li>Resolving all client and hotel issues regarding extensions, early departures, or other changes to a reservation daily</li><li>Collaborating and communicating with Account Management teams and Hotel Network Management to identify hotels frequented by clients and identify opportunities to provide clients with “in-network” hotel options</li><li>Effectively communicating with clients and hotels via phone and email ensuring consistency with the CLC mission and delivering service so “every interaction adds value.”</li><li>Consistently providing an unexpected level of service where even unspoken needs are met for our clients and guests.</li><li>Communicating issues effectively and professionally with all CLC Clients and Departments</li><li>Attending all scheduled training, meetings, or other events as assigned by the supervisor</li><li>Requesting night may flex up or down depending on business needs</li><li>Other duties assigned as needed</li></ul>
2026-04-16T00:00:00Z

Sr. Accountant

Lexington, KY
onsite
Permanent
75000 - 90000 USD / Yearly
For immediate consideration contact Lisa James at (859)788-3684 We are looking for a Senior Accountant to join our client in Lexington, Kentucky. In this role, you will oversee financial reporting, grant compliance, and budgeting, month end close and will serve as primary point of contact for audits. Responsibilities:• Manage the general ledger, ensuring accurate recording of transactions and adherence to nonprofit accounting standards.• Prepare detailed financial statements on a monthly, quarterly, and annual basis for both internal and external stakeholders.• Reconcile bank and investment accounts to maintain the accuracy of financial data.• Monitor and report on restricted and unrestricted funding, ensuring compliance with grant regulations at federal, state, and local levels.• Collaborate with program managers to track budgets and analyze grant expenditures.• Assist in the development of annual budgets and forecasts, providing insights into variances and financial performance.• Support audit preparation by compiling schedules and documentation for financial and single audits.• Enhance internal controls and accounting processes to improve efficiency and mitigate risks.• Act as a financial resource for program staff, fostering collaboration and providing guidance.• Take part in special projects and contribute to system improvements as needed.
2026-03-30T00:00:00Z