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    11 results for Help Desk Support Manager in Lehigh, PA

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    We are offering an exciting opportunity for an Application Support Engineer in the Healthcare/NHS industry in ALLENTOWN, Pennsylvania. The role involves working with application and project management teams, implementing interfaces, and providing support to our operations team.

    Responsibilities:

    • Collaborate with application and project management teams to understand the requirements for interface projects.
    • Code, test, and troubleshoot interfaces as part of the implementation process.
    • Keep the operations team updated with relevant support information.
    • Handle production-related issues with Interfaces, Single Sign-On (SSO), and Secure File Transfer Protocol (SFTP).
    • Participate in on-call rotations to address any downtime or upgrade tasks.
    • Leverage skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, and Firewall Technologies.
    • Maintain computer hardware and ensure configuration management is up-to-date.
    • Deliver excellent customer service while handling customer inquiries and maintaining accurate customer records.
    • Proficiency in Cisco Technologies is essential.
    • Familiarity with Citrix Technologies is required.
    • Demonstrated experience with Cloud Technologies is necessary.
    • Proficiency in Dell Technologies is a must.
    • Knowledge of Firewall Technologies is crucial.
    • Experience with Active Directory is required.
    • Proficiency in Backup Technologies is vital.
    • Demonstrable knowledge of Computer Hardware is essential.
    • Experience with Configuration Management is necessary.
    • Outstanding Customer Service skills are required.

    Technology Doesn't Change the World, People Do.®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    Help Desk Support Manager Jobs in Lehigh

    Application Support Engineer We are offering an exciting opportunity for an Application Support Engineer in the Healthcare/NHS industry in ALLENTOWN, Pennsylvania. The role involves working with application and project management teams, implementing interfaces, and providing support to our operations team. <br><br>Responsibilities:<br><br>• Collaborate with application and project management teams to understand the requirements for interface projects.<br>• Code, test, and troubleshoot interfaces as part of the implementation process.<br>• Keep the operations team updated with relevant support information.<br>• Handle production-related issues with Interfaces, Single Sign-On (SSO), and Secure File Transfer Protocol (SFTP).<br>• Participate in on-call rotations to address any downtime or upgrade tasks.<br>• Leverage skills in Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, and Firewall Technologies.<br>• Maintain computer hardware and ensure configuration management is up-to-date.<br>• Deliver excellent customer service while handling customer inquiries and maintaining accurate customer records. Executive Assistant <p>Robert Half is working with a local, well-established organization looking for an Executive Assistant to support one of their VPs. This role includes executing sophisticated and confidential administrative tasks that directly assist executive Vice Presidents. The ideal candidates is someone with considerable range of experience, excellent organization skills, and understanding of the company's policies and practices, in addition to a positive spirit.</p><p><br></p><p>MAIN RESPONSIBILITIES</p><ul><li>Provides primary assistance to the executive and their immediate team, ensuring confidentiality and high integrity.</li><li>Responsible for communicating instructions and data from the senior management to the other members of the firm and tracking assignment progress.</li><li>Helps the executive manage workload by scanning, highlighting and prioritizing incoming correspondences, emails, etc., and initiate routine correspondence as well as handle routine inquiries.</li><li>Prepares required reports, presentations, agendas, and meeting minutes using multiple applications like Microsoft Word, Excel, and PowerPoint.</li><li>Handles phone calls, visitors, postal mail, and email efficiently.</li><li>Organizes meeting activities, handles executive's calendar, and prepares travel arrangements, expenses, and processes contracts/invoices promptly.</li><li>Maintains positive relationships with other executive support and ensures high-level teamwork.</li><li>Fills in for other executive support roles when needed.</li><li>Executes other tasks as delegated.</li><li>Abides by all organizational policies and standards.</li></ul> Buyer <p>We are in search of a Buyer to join our team in ALLENTOWN, Pennsylvania. As a Buyer, your role will be crucial in managing the purchasing of warehouse supplies and coordinating with various suppliers for our facility, located in the manufacturing industry. </p><p><br></p><p>Responsibilities </p><p>• Assist in the procurement of materials, equipment, and services necessary for company operations</p><p>• Coordinate with suppliers for indirect purchasing requirements for the facility</p><p>• Monitor and manage goods and services to meet the company's production requirements</p><p>• Maintain accurate material, supplier, and planning system data in the MRP/ERP system</p><p>• Work closely with Engineering and production teams to determine material requirements and facilitate efficient movement of materials</p><p>• Collaborate with receiving, finance, and suppliers to reconcile discrepancies in receiving and invoicing</p><p>• Support sourcing and supplier management initiatives and negotiate pricing, delivery, lead-time, etc., with suppliers and partners</p><p>• Handle special assignments such as projects to resource commodities</p><p>• Ensure compliance with the company's quality standards in all job functions.</p><p><br></p><p>For immediate consideration please apply directly to job posting or call 610-882-1600</p><p><br></p> Corporate Tax Staff Accountant <p>We are offering a long-term contract employment opportunity for a Corporate Tax Staff Accountant in Center Valley , Pennsylvania. As a key member of our team, you will be tasked with ensuring compliance with various state and local tax laws and maintaining accurate financial records. This role will have you working directly under the supervision of the Tax Manager, focusing on operational tax compliance deadlines in areas such as sales tax, use tax, VAT, and property tax.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately prepare, file, and pay taxes in a timely manner</p><p>• Support all facets of U.S. sales and use tax compliance, including upkeep of the compliance calendar</p><p>• Assist in tax matters related to Canadian, UK, Dutch, and other international jurisdictions as required</p><p>• Renew and maintain business licenses, tax registrations, and other local business taxes</p><p>• Collaborate with internal accounting/finance staff and liaise with external tax compliance partners to ensure required data is provided accurately and promptly</p><p>• Provide Level 1 Administrator support for our tax email box, serving as the initial contact point for employees, customers, and vendors for tax inquiries</p><p>• Review vendor invoices for charged sales tax</p><p>• Provide assistance during transactional tax audits</p><p>• Aid Tax team members in various duties as needed</p><p><br></p><p>For immediate consideration please apply directly to job posting or call 610-882-1600</p><p><br></p> HR Coordinator <p><strong>Robert Half is working with a local, reputable organization on the growth of their HR department by adding an HR Coordinator to their team! The Human Resources Coordinator's role involves providing administrative support to the HR department. This includes responsibilities such as recruitment assistance, guiding the onboarding and offboarding processes of employees, administering benefits, responding to employee inquiries, and assisting in event organization. Effective written and verbal communication skills, strong organizational abilities, and the capability to handle confidential information with discretion are crucial for this role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Providing general human resources support, which may include drafting and distributing communications regarding HR programs and processes.</li><li>Maintaining employee records and ensuring compliance with legal regulations and company policies.</li><li>Assisting in recruitment, selection, and onboarding processes.</li><li>Coordinating training, development, and performance management programs.</li><li>Managing and resolving employee relations issues.</li><li>Coordinating HR-related tasks for new hires, job changes, terminations, and other status changes.</li><li>Assisting in the development and implementation of HR policies and procedures.</li></ul><p><br></p> Office Assistant <p>We are offering a long term contract employment opportunity for an Office Assistant in Allentown, Pennsylvania. This role is particularly suited to individuals with excellent organizational skills and a keen eye for detail. As an Office Assistant, you will be a vital part of our team, ensuring the smooth running of our student services department and providing support to our academic team. </p><p><br></p><p>Responsibilities:</p><ul><li>Efficiently process applications from clients </li><li>Maintain comprehensive and accurate records of client credit information</li><li>Resolve any inquiries from clients in a timely manner</li><li>Monitor client accounts and take the necessary action when required</li><li>Train new clerical staff as needed</li><li>Provide support to our academic department</li><li>Handle a switchboard with 10 - 30 lines</li><li>Perform data entry tasks as required</li></ul> Windows Workstation Engineer We are offering a long term contract employment opportunity for a Windows Workstation Engineer. Located in Allentown, Pennsylvania, this role is centered around the maintenance and deployment of Windows Workstation operating systems within a compliance environment. <br><br>Responsibilities<br><br>• Conduct OS imaging and security hardening operations.<br>• Evaluate vendor vulnerability updates for specific hardware and software.<br>• Administer Active Directory design and Group Policy.<br>• Monitor a production Microsoft infrastructure environment to ensure system and service availability.<br>• Support in resolving escalated application, operating system deployment, and hardware issues.<br>• Develop customized software feature installations for specific applications.<br>• Document installation configurations and work procedures.<br>• Engage in various projects, ensuring efficient operations in a fast-paced environment.<br>• Support and monitor highly available solutions.<br>• Implement new software releases and provide maintenance for Microsoft technologies.<br>• Develop processes to automate regular maintenance and increase efficiency.<br>• Identify and resolve issues with the production Microsoft environment.<br>• Provide on-call support and system backup and restore services. Medical collector <p>We are on the lookout for a diligent Medical Biller to join our healthcare team based in Allentown, Pennsylvania. This role involves maintaining financial records, processing transactions, and ensuring efficient, accurate claims management.</p><p><br></p><p>Responsibilities:</p><p>•           Reviewing open accounts for collection efforts.</p><p>•           Making outbound collection calls in a detail-oriented manner while keeping and improving customer relations.</p><p>•           Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.</p><p>•           Collect customer payments in accordance with payment due dates.</p><p>•           Identify issues attributing to account delinquency and discuss them with management.</p><p>•           Review and monitor assigned accounts and all applicable collection reports.</p><p>•           Provide timely follow-up on payment arrangements.</p><p>•           Mail correspondence to customers to encourage payment of delinquent accounts.</p><p>•           Faxes documents to accounts and follow up.</p><p><br></p><p>For immediate consideration please apply directly to job posting or call 610-882-1600</p> Executive Administrative Assistant <p>Robert Half is currently hiring for a skilled Executive Assistant on behalf of a prestigious educational organization. The ideal candidate will be exceptionally organized, detail-oriented and proactive, with a strong capacity for managing confidential matters. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Providing administrative support to executive leadership</li><li>Coordination of executive schedules, meetings, and travel arrangements</li><li>Preparation of documents, presentations, and reports relevant to executive activity</li><li>Serving as a liaison between executive leadership and other staff members</li><li>Handling confidential information with the utmost discretion and professionalism</li><li>Contributing to the execution of special projects as assigned by executive staff</li><li>Maintaining an organized file system and ensure all correspondence and other records are properly filed.</li><li>Screening supervisor's telephone calls, answer inquiries or arrange conference calls as needed.</li></ul> Data Analyst We are seeking a Data Analyst to join our team in Allentown, Pennsylvania. The role will involve supporting grid modernization and pipeline development projects, along with strategic initiatives. This role will be conducted in a hybrid work environment, offering a balance between office-based and remote work. The employment type is a long-term contract.<br><br>Responsibilities:<br><br>• Contribute to project planning and partake in technology research tasks.<br>• Perform data queries and analysis to support business decisions.<br>• Develop and analyze PowerBI dashboards to visualize data and drive insights.<br>• Prepare reports and presentations to communicate data findings effectively.<br>• Use research skills to support strategic goals and staff augmentation.<br>• Leverage knowledge and skills in Computer Sciences to optimize processes.<br>• Create dashboards to present complex data in an understandable format.<br>• Participate in strategic initiatives to meet business goals.<br>• Assist in the development of pipeline projects by providing data insights.<br>• Support grid modernization projects through detailed data analysis. Staff Accountant We are offering an exciting opportunity in ALLENTOWN, Pennsylvania, for a Staff Accountant to join our team. In this role, you will be working in the industry, focusing on various accounting functions such as processing customer credit applications, maintaining customer credit records, and resolving customer inquiries. You will also monitor customer accounts and take actions when necessary. <br><br>Responsibilities:<br>• Oversee the preparation and analysis of financial statements, including balance sheets, income statements, and cash flow statements.<br>• Contribute to the formulation of annual budgets and periodic forecasts, offering valuable insights to management.<br>• Manage the general ledger and conduct account reconciliations to guarantee the accuracy of financial data.<br>• Support both internal and external audits by providing required documents promptly and addressing audit findings and recommendations.<br>• Seek out opportunities for process improvement within financial operations, systems, and procedures, implementing changes to boost efficiency and internal controls.<br>• Supervise other accounting staff, fostering their detail-oriented growth and ensuring adherence to accounting principles and best practices.<br>• Develop and implement financial policies and procedures to ensure compliance with accounting standards and organizational objectives.<br>• Handle general billing and manage the miscellaneous bill process.<br>• Monitor, categorize, and reconcile all bank transactions, investigating any discrepancies.<br>• Collaborate with Accounts Payable on tasks such as PO conversion, A/P invoice matching & filing, and vendor invoices and disbursement processing.<br>• Assist with other accounting and administrative projects as requested.