<p>We are looking for a skilled Desktop Support Analyst to join our client's team in Las Vegas, Nevada. This is a long-term contract to hire opportunity within the healthcare industry, offering the chance to work in a dynamic environment supporting critical IT operations. The ideal candidate will play a key role in ensuring seamless desktop operations and user support during system transitions and upgrades.</p><p><br></p><p>Responsibilities:</p><p>• Deploy and configure desktops and laptops using Altiris imaging tools.</p><p>• Install, update, and troubleshoot applications within Windows 10/11 environments.</p><p>• Provide support for Microsoft 365 applications including Outlook, Teams, and OneDrive.</p><p>• Deliver technical assistance during healthcare system conversion and rollout phases.</p><p>• Implement and manage device patching and updates to ensure system security.</p><p>• Handle Single Sign-On provisioning and user access management.</p><p>• Collaborate with clinical and operational staff to resolve IT issues promptly.</p><p>• Maintain detailed documentation of incidents, resolutions, and system deployments.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Pahrump, Nevada. This long-term contract to hire position offers an exciting opportunity to contribute to a growing healthcare organization while providing essential IT support during a system conversion and desktop refresh. The role is ideal for professionals who excel in dynamic environments and enjoy collaborating with end users to address technical challenges.</p><p><br></p><p>Responsibilities:</p><p>• Deploy and configure desktops and laptops utilizing Altiris imaging tools.</p><p>• Install, update, and troubleshoot applications within Windows 10 and Windows 11 environments.</p><p>• Provide comprehensive support for Microsoft 365 tools, including Outlook, Teams, and OneDrive.</p><p>• Deliver technical assistance during the rollout of healthcare system conversions.</p><p>• Oversee patch management and ensure timely updates across all devices.</p><p>• Facilitate Single Sign-On provisioning and manage user access efficiently.</p><p>• Collaborate with clinical and operational staff to resolve technical issues promptly.</p><p>• Maintain accurate and detailed documentation of incidents, resolutions, and system deployments.</p>
We are looking for an experienced IT Director to oversee and enhance technology operations across international offices. This position focuses on delivering exceptional service, ensuring robust security measures, and seamlessly integrating IT as a vital component of business processes. The ideal candidate will have a customer-first approach, strong leadership abilities, and expertise in managing distributed teams and vendor relationships.<br><br>Responsibilities:<br>• Develop and lead a customer-centric IT service organization with clear performance metrics and user satisfaction goals.<br>• Supervise global help desk operations to guarantee responsive and proactive support.<br>• Implement monitoring tools and self-service solutions to minimize downtime and disruptions for employees.<br>• Establish and maintain endpoint security, mobile device management systems, and secure global connectivity.<br>• Enforce zero-trust security frameworks, multi-factor authentication, and compliance with global data protection standards.<br>• Collaborate with external cybersecurity vendors to deploy advanced protection strategies.<br>• Manage contracts, licenses, and relationships with global IT vendors and service providers.<br>• Oversee infrastructure upgrades, lifecycle management, and disaster recovery planning to ensure resilience.<br>• Create and maintain detailed IT documentation, including playbooks, standard operating procedures, and user guides.<br>• Lead and develop global IT teams, fostering accountability, transparency, and a security-first culture across time zones.
<p>We are looking for an experienced Desktop Support Analyst, Level 1 to join our team on a 3 month contract basis in Las Vegas, Nevada. In this role, you will provide technical support for workstations, hardware, and software to ensure seamless operations. This position requires a hands-on individual with strong attention to detail who can troubleshoot efficiently while maintaining excellent user service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for desktop hardware, software, and workstations, ensuring optimal functionality.</p><p>• Manage and troubleshoot Active Directory issues, including user access and permissions.</p><p>• Install, configure, and maintain Microsoft Windows 10 operating systems across various devices.</p><p>• Perform desktop imaging and deployment for new and existing systems.</p><p>• Diagnose and resolve hardware-related issues to minimize downtime.</p><p>• Offer guidance and training to end-users on system usage and best practices.</p><p>• Maintain accurate documentation of technical issues, solutions, and updates.</p><p>• Collaborate with other IT team members to address complex technical challenges.</p><p>• Ensure compliance with company policies and industry standards in all support activities.</p>
<p><strong>About the Client:</strong></p><p> Our client is a leading data center colocation provider delivering mission-critical infrastructure to enterprise customers. They are committed to operational excellence, uptime, and delivering best-in-class support across power, cooling, and physical infrastructure systems.</p><p><br></p><p><strong>Position Overview:</strong></p><p> We are seeking a <strong>Data Center Operations Technician</strong> to join the team responsible for monitoring and maintaining critical power, cooling, and environmental systems. This NOC-style role focuses on ensuring continuous availability and reliability across the facility’s infrastructure. The ideal candidate thrives in a fast-paced, 24/7 operations environment and has a strong understanding of data center facilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor data center power, cooling, and environmental systems via DCIM/BMS tools.</li><li>Respond to alarms and incidents, escalating issues as needed.</li><li>Perform routine inspections and documentation of critical systems.</li><li>Coordinate with engineering, facilities, and IT teams for maintenance and troubleshooting.</li><li>Maintain shift logs, reports, and operational documentation.</li><li>Follow standard operating procedures and safety protocols to ensure uptime and compliance.</li></ul><p><br></p>
We are looking for an experienced IT Manager to lead and manage configuration management initiatives for a dynamic technology organization. This role focuses on optimizing infrastructure and endpoint operations within hybrid environments, encompassing Windows, Linux, and VMware platforms. The ideal candidate is a hands-on technical leader who excels in driving operational excellence while fostering collaboration across teams.<br><br>Responsibilities:<br>• Lead and mentor a team of engineers, focusing on patching, endpoint management, and system configuration.<br>• Oversee patch management processes across Windows and Linux environments, ensuring efficiency and compliance.<br>• Implement and maintain endpoint management solutions to safeguard system integrity.<br>• Collaborate with security, infrastructure, and application teams to align strategies and ensure seamless operations.<br>• Develop and deploy PowerShell scripts to automate repetitive tasks and enhance system performance.<br>• Evaluate and integrate tools such as Automox and Ansible to improve automation and scalability.<br>• Optimize workflows and processes to support a high-functioning hybrid IT environment.<br>• Ensure adherence to best practices in configuration management and operational excellence.<br>• Monitor and address system vulnerabilities through proactive patching and updates.
