<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a dedicated Customer Service Representative to join our team in Bridgeport, New Jersey. This is a long-term contract position where you will play a key role in assisting customers, managing inquiries, and ensuring smooth order processes. The ideal candidate will have strong communication skills, the ability to work independently, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with attention to detail and in a timely manner.<br>• Process customer orders with accuracy and attention to detail.<br>• Coordinate with internal teams and external vendors to resolve issues and ensure customer satisfaction.<br>• Schedule repair work and communicate with mechanics and vendors as needed.<br>• Handle purchase orders, manage vendor communications, and oversee tow arrangements.<br>• Close repair orders efficiently while maintaining clear records.<br>• Utilize internal systems effectively, adapting quickly to the company's software.<br>• Provide consistent updates to customers regarding their orders or service requests.<br>• Ensure all interactions align with company policies and customer service standards.
<p>We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.</p><p>• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.</p><p>• Offer guidance on company procedures, compliance standards, and best practices.</p><p>• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.</p><p>• Maintain accurate and detailed records of customer interactions in the designated system.</p><p>• Coordinate with internal teams to address and resolve customer issues effectively.</p><p>• Meet established performance goals, including response times, issue resolution, and customer satisfaction.</p><p>• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.</p>
<p>Do you love helping people, crushing challenges, and being the person everyone knows they can count on? Then you’ll fit right in! We’re looking for a Senior Customer Service Representative who brings upbeat energy, strong leadership, and next-level customer support skills.</p><p><br></p><p>What You’ll Be Doing</p><ul><li>Jump in to solve complex customer questions with confidence and a friendly attitude.</li><li>Support our team as a mentor, coach, and go-to problem solver.</li><li>Deliver excellent service through phone, email, chat, or in-person interactions.</li><li>Track and improve processes to create smoother, faster, better customer journeys.</li><li>Collaborate across departments to keep communication strong and solutions flowing.</li><li>Keep accurate records and help support department reporting.</li><li>Stay knowledgeable on products, policies, and updates — you’re the team’s resource!</li></ul><p><br></p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Love helping people? Enjoy creating positive experiences? We’re looking for an upbeat, friendly, and reliable Part-Time Customer Service Representative to join our Enola team! In this role, you’ll support customers with enthusiasm, answer questions, solve problems, and help create a welcoming experience — all while working in a flexible part-time position perfect for students, parents, or anyone wanting extra hours.</p><p><br></p><p>What You’ll Do</p><ul><li>Greet customers with a warm, positive attitude (your smile matters!)</li><li>Assist with inquiries via phone, email, or in-person communication</li><li>Provide accurate information and help resolve customer concerns</li><li>Process orders, forms, and requests efficiently</li><li>Maintain organized records and enter customer information into systems</li><li>Support the team with light administrative tasks as needed</li><li>Promote a friendly, upbeat, supportive workplace environment</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/analyze feedback</p><p>· Assist in developing and improving customer policies and procedures</p><p>· Strategic Planning</p><p>· Monitor workload distribution and ensure adequate coverage</p><p>· Collaborate with other departments on best practices</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a detail-oriented Student Account Representative to join our team in Baltimore, Maryland. This is a long-term contract position where you will play a critical role in supporting students with financial account inquiries, ensuring smooth processing of tuition-related documents, and managing billing procedures. The ideal candidate will have a strong background in administrative and financial services, with a commitment to delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and authorized proxies with inquiries related to billing accounts, providing clear and accurate information.</p><p>• Process tuition refund plan waivers on a daily basis to ensure timely updates to student accounts.</p><p>• Manage refunds, verifying all necessary documentation before processing.</p><p>• Conduct collection calls to students with unpaid balances or delinquent payment plans, prioritizing outreach before registration and move-in dates.</p><p>• Maintain accurate account notes and apply holds on accounts as needed.</p><p>• Perform additional administrative tasks as assigned to support the department's operations</p>
<p>We are looking for an organized and detail-oriented Service Coordinator to join our team in Birdsboro, Pennsylvania. This position offers an excellent opportunity to manage schedules and coordinate operations, ensuring efficient communication between technicians and customers. The role requires strong multitasking abilities and a commitment to maintaining accurate records and providing exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch technicians based on workload and task priority.</p><p>• Facilitate clear communication between customers and technicians to address service needs.</p><p>• Monitor the progress of service jobs and make schedule adjustments as necessary.</p><p>• Track and manage service calls and work orders to ensure timely completion.</p><p>• Handle daily service billing and ensure accuracy in financial records.</p><p>• Maintain detailed logs and documentation for all dispatch and service activities.</p><p>• Perform general administrative tasks, including data entry, filing, and document preparation.</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>We’re excited to welcome a driven and dynamic Sales Account Representative to a team in Camp Hill, PA! If you love building relationships, thrive in a fast‑paced B2B environment, and enjoy turning opportunities into long‑term partnerships, this is the role for you. You’ll play a key part in growing our client base, supporting existing accounts, and representing our company with confidence and enthusiasm.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Build strong, lasting relationships with clients while ensuring their satisfaction and continued loyalty.</li><li>Drive B2B sales by identifying opportunities and offering solutions that truly meet client needs.</li><li>Respond quickly and professionally to inbound inquiries—your great service sets us apart!</li><li>Work closely with internal teams to align sales strategies and hit shared goals.</li><li>Visit clients onsite and conduct field meetings to strengthen partnerships and understand business needs firsthand.</li><li>Create clear, insightful sales reports and forecasts to track your progress and stay ahead of trends.</li><li>Stay informed on industry news and competitors so you’re always ready to win.</li><li>Negotiate confidently and close deals that support both client success and company growth.</li><li>Provide exceptional follow-up and ongoing support to ensure clients always feel valued.</li></ul>
<p>Our Delaware based client is seeking a Corporate Paralegal to support the in-house Legal Counsel/Chief Ethics Officer by managing a wide range of legal and compliance tasks. Responsibilities span compliance, governance, ethics, contracts, policies, litigation, FOIA requests, leases, employment, procurement, and environmental issues. Help translate legal concepts into actionable tasks and ensure legal requirements are met efficiently.</p><p><br></p><p>This role is onsite in New Castle, DE 5 days per week - then will move to a hybrid schedule.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>- Draft, review, and edit contracts, agreements, leases, resolutions, policies, and correspondence.</p><p>- Conduct legal research and analyze factual/legal issues.</p><p>- Review and update standard agreements, flagging concerns.</p><p>- Manage workflows and databases for contracts, e-billing, and compliance.</p><p>- Triage and streamline incoming work for legal counsel; communicate on their behalf and manage delegated assignments.</p><p>- Prepare statistics, charts, graphs, and summaries as needed.</p><p>- Perform administrative tasks: maintain calendars, schedule meetings, take minutes, route mail, and compose correspondence.</p><p>- Provide support to the Executive Director and Board as needed.</p><p>- Ensure high levels of customer service and professionalism.</p><p><br></p><p>Required Skills & Abilities:</p><p><br></p><p>- Proficient in legal research, writing, and document preparation.</p><p>- Strong communication, analysis, and problem-solving skills.</p><p>- Excellent multi-tasking, organization, and attention to detail.</p><p>- Ability to work independently and collaboratively.</p><p>- Comfortable with Office 365, DocuSign, Lexis/Nexis, PACER, and contract management platforms.</p><p>- Uphold ethical standards, integrity, and discretion.</p><p>- Notary Commission in NJ and DE, or ability to obtain.</p><p>- Valid driver’s license.</p><p><br></p><p>Education & Experience:</p><p><br></p><p>- Associate’s degree required, Bachelor’s preferred.</p><p>- Minimum 3 years of relevant paralegal experience.</p><p>- Certification from ABA-approved paralegal program required.</p><p>- In-house legal department experience preferred.</p><p>- Experience in real estate or contract law preferred.</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for an experienced Accounts Receivable / Collections Specialist to join our client in Red Lion, Pennsylvania. In this role, you will play a critical part in managing financial transactions, ensuring timely payments, and maintaining strong relationships with clients. The position will be fully responsible for the AR/Collections while also supporting the accounting team with payroll, accounts payable and administrative responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage accounts receivable processes to ensure accurate and timely financial records.</p><p>• Conduct commercial collections activities to recover outstanding balances while maintaining strong client relationships.</p><p>• Process cash applications, including verifying and reconciling payments against invoices.</p><p>• Handle billing functions, ensuring invoices are issued promptly and correctly.</p><p>• Monitor account balances and proactively address discrepancies or overdue payments.</p><p>• Collaborate with internal teams to resolve payment disputes and improve collection strategies.</p><p>• Prepare detailed reports on accounts receivable status and collection efforts.</p><p>• Maintain compliance with company policies and applicable financial regulations.</p><p>• Provide exceptional customer service throughout the collections process.</p><p><br></p>
<p>The ideal candidate for this position is a highly collaborative individual with strong leadership, managerial, and relationship-building skills who thrives in fast-paced environments. As a self-starter, this candidate is deeply committed to continuous improvement and operational excellence. The ideal candidate is a creative problem solver who possesses a strong inclination toward leveraging advanced treasury technologies and digital tools to enhance financial operations. This includes advocating for and implementing cutting-edge solutions that streamline processes, improve accuracy, and optimize financial management systems.</p><p><br></p><p>This is a hybrid position based out of our Lancaster headquarters. Specific on-site expectations may vary and will be determined on a case-by-case basis, taking into account the candidate’s home location.</p><p><br></p><p>ESSENTIAL DUTIES & RESPONSIBILITIES</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>• Manage daily administration of the cash management process which includes daily journal entries, cash analysis, wire transfers, investments, borrowings, and various other cash activities.</p><p>• Monitor and oversee existing bank infrastructure including accounts, services, signatories, while managing all administrative functions such as opening, closing, and maintaining accounts.</p><p>• Create, support, and maintain end-to-end treasury policies, procedures, and internal controls.</p><p>• Review, approve and release electronic disbursements, ACH and wire payments; troubleshoot daily transaction issues as they occur.</p><p>• Own near-term cash flow forecasting and support mid- and long-range cash flow forecasts.</p><p>• Drive continuous improvement initiatives including recommending, evaluating, and implementing new treasury products and services.</p><p>• Cultivate and maintain relationships with banks and other financial institutions.</p><p>• Manage a highly effective team of treasury professionals by providing guidance, training, and performance feedback to ensure the teams effectiveness and professional growth.</p><p>• Oversee merchant accounts and corporate purchasing card programs across all entities.</p><p>• Analyze monthly bank fees including merchant, treasury, borrowing, and legal expenses.</p><p>• Participate in and collaborate across functional silos on strategic initiatives and goals.</p><p>• Support and oversee month end close and reporting responsibilities.</p><p>• Ensure compliance with relevant financial regulations and reporting requirements.</p><p>• Participate in special projects and perform other duties as assigned.</p><p><br></p>
We are offering an exciting opportunity for a Compliance Administrator in the financial services industry. The selected individual will play a crucial role in the company's compliance operations, assisting the Compliance Officer in various tasks to ensure adherence to regulations and to minimize risk related to the company's business.<br><br>Responsibilities:<br>• Develop and manage a comprehensive compliance calendar <br>• Contribute to the completion of diverse regulatory filings<br>• Assist in conducting self-assessments as per the Compliance Officer's design<br>• Participate in the preparation of the annual insurance application<br>• Conduct detailed compliance monitoring reviews<br>• Compile and deliver compliance monitoring reports<br>• Aid in revising company policies and procedures<br>• Research and provide answers to compliance-related inquiries from team members<br>• Assist in responding to compliance audit and examination requests<br>• Conduct thorough reviews of customer accounts and activities<br>• Ensure clear and detail oriented communication, both internally and externally<br>• Handle additional duties as assigned within the scope of the compliance function.
<p>We are looking for a Chief Financial Officer (CFO) to join our executive leadership team in Baltimore County, Maryland. In this role, you will oversee the financial strategy, reporting, and controls of the organization while providing direction to HR, IT, and risk management functions. This position plays a critical role in driving profitability, optimizing cash flow, and supporting the company's long-term growth objectives through Mergers and Acquisitions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement financial strategies that align with corporate goals and support sustained growth.</p><p>• Oversee budgeting, forecasting, cash flow management, and long-term financial planning processes.</p><p>• Lead the preparation of accurate financial reports, forecasts, and key performance analyses for stakeholders.</p><p>• Establish and maintain robust internal controls, policies, and procedures to ensure financial integrity.</p><p>• Manage relationships with lenders, banks, and external partners, ensuring compliance and effective communication.</p><p>• Provide financial guidance on major contracts, capital investments, and strategic decisions.</p><p>• Partner with operational teams to enhance performance across sales, service, parts, and rental departments.</p><p>• Oversee HR and IT functions, ensuring systems and processes meet organizational needs and scalability.</p><p>• Lead financial due diligence and integration efforts for mergers, acquisitions, and strategic partnerships.</p><p>• Mentor and develop high-performing teams across finance, HR, and IT, fostering accountability and growth.</p>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
