We are looking for a dedicated Bilingual Customer Service Representative to join our team in Grand Rapids, Michigan. In this role, you will provide exceptional service to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys engaging with people daily.<br><br>Responsibilities:<br>• Respond to inbound calls, addressing customer inquiries and resolving issues promptly.<br>• Provide clear and accurate information about products and services to customers.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain high-quality customer interactions by ensuring professionalism and empathy.<br>• Collaborate with team members to address complex customer concerns.<br>• Handle outbound calls as necessary to follow up with customers or provide updates.<br>• Record and maintain customer information in the system for future reference.<br>• Monitor and ensure compliance with company policies during customer interactions.<br>• Work effectively in a call center environment to meet service level expectations.<br>• Identify opportunities to enhance the customer experience and recommend improvements.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
<p>We are looking for candidates to fill a short-term, part-time, project with one of our clients!</p><p><br></p><p><strong>Description:</strong></p><p>Merchandise Sales Associates assist guests with merchandise purchases by providing product information, highlighting promotions, and delivering excellent customer service in a fast-paced, high-volume theatrical event environment. This is a customer-facing role requiring strong communication skills, a friendly and approachable demeanor, and the ability to quickly learn retail procedures.</p><p><br></p><p><strong>Key Requirements:</strong></p><ul><li>Provide outstanding customer service and promote available merchandise and special offers</li><li>Comfortable working in a high-traffic, fast-paced event setting</li><li>Ability to learn retail systems and procedures quickly</li><li>Must be able to stand for extended periods and lift boxes weighing up to 40 lbs</li></ul><p><strong>Scheduling & Availability:</strong></p><ul><li>Must be available to work at least two shifts per week, including one weekend day</li><li>Most shifts will be in the evening, with some in the afternoon.</li><li>Mandatory orientation and training on <strong>April 7, 2026, from 5:30 PM to 8:30 PM</strong></li><li><strong>Hours are not guaranteed; schedules will be provided following orientation</strong></li></ul>
We are looking for a dedicated Billing Specialist to join our team in Grand Rapids, Michigan. This role is ideal for individuals who excel in managing high-volume invoicing, maintaining accuracy under tight deadlines, and collaborating across departments to deliver exceptional billing services. The ideal candidate will take pride in their organizational skills and commitment to ensuring seamless billing operations.<br><br>Responsibilities:<br>• Generate and process large volumes of client invoices with precision, adhering to contract terms and billing schedules.<br>• Perform detailed reconciliations of project data, hours, and expenses to ensure invoice accuracy and completeness.<br>• Collaborate with project managers, consultants, and finance teams to address discrepancies and align billing processes.<br>• Review aging reports and support collections efforts to ensure timely payments.<br>• Maintain organized and accurate records of billing activities, including coding and documentation.<br>• Apply billing adjustments, credits, and re-bills as necessary to resolve issues.<br>• Deliver excellent customer service by addressing client inquiries regarding invoices and account statements.<br>• Contribute to month-end close tasks, including preparing billing summaries and revenue reports.<br>• Identify and implement improvements to streamline billing workflows and enhance efficiency.
<p>We are looking for a detail-oriented individual to join our healthcare team in Plainwell, Michigan, as a Patient Registration specialist. In this Contract role, you will play a vital part in ensuring smooth patient admissions and accurate data entry. This position requires excellent organizational skills and a commitment to providing outstanding service to patients and their families. Must be able to work weekends.</p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in emergency, inpatient, and outpatient settings.</p><p>• Input demographic and financial data into the hospital's system efficiently and accurately.</p><p>• Verify insurance coverage and eligibility to ensure proper billing processes.</p><p>• Collect co-payments and other patient-related financial transactions.</p><p>• Conduct interviews with patients and families to gather necessary registration information.</p><p>• Prepare and manage registration forms, admissions paperwork, and related documentation.</p><p>• Provide clerical support and assist with administrative tasks as required.</p><p>• Guide patients to various hospital areas and track emergency department bed availability.</p><p>• Support transfer and discharge processes, ensuring proper documentation and communication.</p><p>• Handle medical records requests following organizational guidelines and procedures.</p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Eaton Rapids, Michigan. In this Contract to permanent position, you will play a vital role in managing financial transactions, ensuring compliance, and maintaining accurate records. This role requires exceptional organizational skills and proficiency in handling both electronic and physical documentation.<br><br>Responsibilities:<br>• Accurately input financial data into relevant systems, ensuring precision and timeliness.<br>• Organize and manage electronic files and physical documents for easy retrieval and compliance.<br>• Collaborate with team members to foster a respectful and efficient working environment.<br>• Assist with tax preparation processes, ensuring all documentation aligns with compliance standards.<br>• Utilize Microsoft Suite tools to scan, manage, and organize electronic documents effectively.<br>• Handle bank transactions such as deposits, withdrawals, and transfers with accuracy.<br>• Sort and process incoming mail to ensure timely distribution and action.<br>• Support government filing and compliance activities as needed.<br>• Maintain reliable and efficient management of document categories and databases.
