<p>We’re seeking a <strong>Desktop Support Specialist</strong> to provide hands‑on technical support to end users in a fast‑paced environment. This role is ideal for someone who enjoys troubleshooting, working directly with users, and being the go‑to person for IT issues.</p><p>What You’ll Do</p><ul><li>Provide Tier 1–2 support for desktops, laptops, and mobile devices</li><li>Troubleshoot hardware, software, network, and connectivity issues</li><li>Support Windows environments, Office 365, and common business applications</li><li>Set up, image, and deploy new devices</li><li>Document issues and resolutions in the ticketing system</li></ul><p><br></p>
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>The Senior Azure Virtual Desktop (AVD) Engineer is a key technical expert within IT Operations, responsible for designing, deploying, and supporting Azure Virtual Desktop and associated cloud infrastructure services. This senior role calls for deep technical skills, strong operational processes, and a focus on effective customer engagement to support a wide range of users including clinicians, analysts, executives, and technical staff.</p><p>Working as part of the IT operations team, the Senior AVD Engineer collaborates with application owners, physicians, business leaders, and executives to ensure the delivery of reliable, scalable, and secure virtual desktop and remote application solutions across the organization.</p><p>Based on general knowledge.</p>
We are looking for a skilled Software Developer to join our dynamic team in Jacksonville, Florida. In this role, you will design, develop, and maintain software solutions that meet business needs while ensuring high-quality performance and reliability. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET, C#, ASP.NET, and other relevant frameworks.<br>• Collaborate with cross-functional teams to gather requirements and design technical solutions.<br>• Write clean, efficient, and well-documented code to ensure high performance and scalability.<br>• Troubleshoot and resolve software issues to maintain system stability.<br>• Conduct testing and debugging to ensure functionality meets specifications.<br>• Stay updated with emerging technologies and apply them to improve software development processes.<br>• Participate in code reviews to ensure adherence to best practices and standards.<br>• Create technical documentation to support development processes and user understanding.<br>• Optimize application performance by analyzing and addressing bottlenecks.<br>• Provide ongoing support and maintenance for existing software systems.
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain software applications that meet business needs while ensuring high performance and reliability. The ideal candidate is proficient in modern programming languages and frameworks, with a strong ability to solve complex technical problems.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET technologies, including ASP.NET and C#.<br>• Collaborate with cross-functional teams to understand project requirements and deliver solutions.<br>• Write clean, efficient, and well-documented code adhering to best practices and coding standards.<br>• Troubleshoot and resolve software bugs or issues to ensure smooth operation.<br>• Conduct code reviews and provide constructive feedback to team members.<br>• Implement user interfaces and functionality using JavaScript and related technologies.<br>• Optimize application performance and scalability through thoughtful design.<br>• Stay updated on emerging technologies and integrate them into development processes.<br>• Participate in testing processes to ensure software quality and reliability.<br>• Provide technical support and guidance to internal teams when required.
<p>Design and manage data pipelines, ensuring optimized performance for analytics and reporting. Support BI tools to provide actionable insights for decision-making.</p>
We are looking for an experienced Data Engineer to join our team in Jacksonville, Florida. In this role, you will take the lead in designing and building a cutting-edge Azure lakehouse platform that enables business leaders to access analytics through natural language queries. This position combines hands-on technical expertise with leadership responsibilities, offering an opportunity to mentor a team of skilled engineers while driving innovation.<br><br>Responsibilities:<br>• Architect and develop a robust Azure lakehouse platform, utilizing Azure Data Lake Gen2, Delta Lake, and PySpark to create efficient data pipelines.<br>• Implement a semantic layer and metric store to ensure consistent data translation and definitions across the organization.<br>• Design and maintain real-time and batch data pipelines, incorporating medallion architecture, schema evolution, and data contracts.<br>• Build retrieval systems for large language models (LLMs) using Azure OpenAI and vectorized Delta tables to support chat-based analytics.<br>• Ensure data quality, lineage, and observability through tools like Great Expectations and Unity Catalog, while optimizing costs through partitioning and compaction.<br>• Develop automated systems for anomaly detection and alerting using Azure ML pipelines and Event Grid.<br>• Collaborate with product and operations teams to translate complex business questions into actionable data models and queries.<br>• Lead and mentor a team of data and Python engineers, establishing best practices in CI/CD, code reviews, and documentation.<br>• Ensure compliance with security, privacy, and governance standards by designing and implementing robust data handling protocols.
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for a skilled Software Developer to join our team in Jacksonville, Florida. In this role, you will design, develop, and maintain robust software solutions while collaborating with cross-functional teams to deliver high-quality applications. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to innovative projects.<br><br>Responsibilities:<br>• Develop and maintain software applications using .NET and C# programming languages.<br>• Collaborate with team members to design and implement efficient solutions for business requirements.<br>• Write clean, scalable, and maintainable code following best practices and coding standards.<br>• Troubleshoot and debug software issues to ensure optimal performance and reliability.<br>• Participate in code reviews to maintain high-quality standards and improve team collaboration.<br>• Work with ASP.NET to build dynamic and responsive web applications.<br>• Utilize JavaScript for front-end development and interactive features.<br>• Stay updated on the latest advancements in the .NET Framework and related technologies.<br>• Provide technical support and guidance to team members as needed.<br>• Test software solutions to ensure functionality, security, and user experience.
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
We are looking for an experienced ERP Integration Manager to oversee the administration, optimization, and continuous improvement of Oracle Cloud Fusion applications within our organization. This role will be responsible for managing configurations, ensuring system performance, and collaborating across multiple teams to align business processes with technology solutions. The ideal candidate will bring strong leadership skills and expertise in Oracle Cloud solutions to drive innovation and efficiency.<br><br>Responsibilities:<br>• Manage and optimize Oracle Cloud Fusion applications across finance, procurement, supply chain, and project management functions.<br>• Act as the primary liaison between IT teams, business stakeholders, and external partners to ensure seamless operations and enhancements.<br>• Coordinate quarterly Oracle Cloud release cycles, including readiness reviews, regression testing, and communication of updates.<br>• Oversee change control processes, configuration management, and governance to maintain system compliance with internal standards.<br>• Collaborate with various departments to translate business requirements into effective Oracle Cloud configurations and workflows.<br>• Monitor vendor performance and ensure adherence to service level agreements (SLAs) for incident resolution and system improvements.<br>• Partner with Enterprise Architecture and Integration teams to maintain efficient system integrations using Oracle Integration Cloud and related platforms.<br>• Support reporting and analytics efforts through tools like BI Publisher and other business intelligence solutions.<br>• Provide functional and technical leadership to application analysts, system administrators, and business leads.<br>• Ensure system security, data integrity, and compliance with corporate governance and audit standards.
