15 results for Help Desk in Iowa City, IA

SMB Accountant

Davenport, IA
onsite
Contract / Temporary to Hire
24.00 - 30.00 USD / Hourly
SMB Accountant (On‑Site | 32 hrs/week | Contract‑to‑Hire) We’re partnering with a long‑standing, locally built software company that creates ERP and business management tools used by small and midsized organizations across multiple industries. We are recommending an experienced SMB Accountant who can confidently own day‑to‑day accounting while also helping modernize and strengthen processes. This is a great role for someone who has “been around the block”—someone who’s touched a wide range of accounting activities, understands how everything fits together, and likes being the go‑to accounting person in a business where your work is visible, valued, and impactful. If you enjoy variety, like improving workflows, and want your ideas to matter—not disappear into a giant corporate structure—this could be a great fit. Why This Role Stands Out<ul><li>32-hour work with without sacrificing impact. Intentionally structured at 32 hours with flexibility across standard business hours. </li><li>You’ll own a true full-scope accounting function (not just AP or just reconciliations).</li><li>Your judgment will be trusted. You’ll work closely with leadership, not buried in a silo.</li><li>You’ll help shape better processes. This team welcomes fresh eyes and practical improvements.</li><li>You’ll get a front‑row seat to how technology and accounting intersect.</li><li>You’ll join a company that genuinely values stability, innovation, and celebrating wins together.</li></ul> What You’ll DoYou’ll handle the core day‑to‑day accounting that keeps the business running smoothly:<ul><li>Manage accounts payable and accounts receivable</li><li>Customer billing and invoice creation</li><li>Bank deposits, wire transfers, and account reconciliations</li><li>Payroll administration</li><li>Sales tax reporting and filing</li><li>Month‑end, quarter‑end, and year‑end close support</li><li>Assist with audits and financial reporting</li><li>Enter customer and purchase orders into the internal ERP</li><li>Identify smarter, simpler, or more accurate ways to do things—then help implement them</li></ul>
2026-02-10T18:41:25Z

Customer Support Representative

Rock Island, IL
onsite
Contract / Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Support RepresentativeHybrid | Established Insurance Organization | Career GrowthOur client, a respected and community‑focused organization in the insurance industry, is hiring a Customer Support Representative to join their Customer Service Center. If you enjoy helping people, solving problems, and providing clear guidance during meaningful moments, this is a great opportunity. What You’ll Do<ul><li>Support customers by phone (and occasional written communication)</li><li>Explain insurance products and handle sensitive inquiries with empathy</li><li>Analyze member accounts to complete changes (beneficiary, coverage, payment method, etc.)</li><li>Use strong judgment and problem‑solving to resolve complex situations</li></ul>Why You’ll Love This Role<ul><li>Hybrid flexibility after on-site training</li><li>Career development + continuous training</li><li>Supportive team culture</li><li>Predictable rotating schedule: 8–4 and 9–5</li></ul>What You Bring<ul><li>Strong communication and customer service skills</li><li>Empathy, professionalism, and emotional intelligence</li><li>Solid analytical and problem‑solving abilities</li><li>Proficiency with Microsoft Office + accurate data entry</li></ul>Interested?Contact Christin, Erin, or Lydia at (563) 359‑7535 to learn more!
2026-02-16T23:33:51Z

Payroll & HR Administrator

Davenport, IA
onsite
Permanent
60000.00 - 70000.00 USD / Yearly
Are you someone who loves being the go-to person—the one people trust when they need answers, accuracy, and a friendly face? Do you enjoy variety in your day, supporting both payroll and HR, and being part of a tight-knit group that genuinely enjoys working together?If you’re nodding “yes,” this might just be your next great move. Why This Role RocksThis is a high-impact, highly visible position supporting a long-standing, people-first organization in the Quad Cities. You’ll own the weekly payroll process for 100–200 employees and be the welcoming presence at the front of the office. No two days look the same—but you’ll always leave knowing your work mattered.This team values:✔ Flexibility✔ Work/life balance✔ Pitching in and supporting each other✔ Straightforward communication✔ A bit of humor and a lot of teamwork What You’ll Take Ownership OfPayroll Administration (Your Main Focus)<ul><li>Process weekly, multi-state payroll (IA & IL) with accuracy and consistency</li><li>Review & troubleshoot timecards</li><li>Ensure compliance with payroll regulations</li><li>Administer deductions, garnishments, benefits, and tax updates</li><li>Serve as the go-to resource for payroll questions</li></ul>HR & People Operations Support<ul><li>Coordinate onboarding/offboarding</li><li>Maintain employee records (including DOT-compliant files)</li><li>Assist with benefits administration & open enrollment </li><li>Support recruiting logistics</li><li>Respond to unemployment & workers’ comp inquiries</li></ul>General Office & Admin Support<ul><li>Be the friendly face at the front desk</li><li>Assist with office organization, supplies, and vendor coordination</li><li>Support leadership with admin tasks</li><li>Jump in wherever needed—small team, big teamwork</li></ul>Light Accounting Support (As Available)<ul><li>Coding invoices</li><li>Reviewing daily cash/credit transactions</li><li>Assisting with monthly reconciliation</li><li>Helping prepare for audits</li></ul> Why People Stay HereBecause it’s a genuinely good place to work.People are supportive. The culture is laid back. Leadership trusts their employees. And you’ll always have the autonomy to own your work without being micromanaged.
2026-02-25T15:18:42Z

Front Desk Coordinator

Cedar Rapids, IA
onsite
Temporary
17.50 - 18.50 USD / Hourly
We are seeking a reliable, detail‑oriented Administrative Assistant & Front Desk Coordinator to serve as the first point of contact for employees and visitors for our client's busy season. This role is perfect for someone who enjoys keeping an office running smoothly, providing friendly support, and maintaining an organized, welcoming workspace. Key ResponsibilitiesFront Desk & Office Support<ul><li>Greet and welcome employees, vendors, and guests in a professional, friendly manner.</li><li>Maintain a clean, organized, and welcoming front‑desk and lobby area.</li><li>Manage incoming deliveries, mail, and packages; ensure timely distribution.</li></ul>Administrative Responsibilities<ul><li>Create, print, and distribute new employee ID badges.</li><li>Maintain accurate records of issued badges and assist with replacements as needed.</li><li>Support various departments with basic administrative tasks, data entry, and document preparation.</li></ul>Break Room & Supplies Management<ul><li>Monitor and restock break room supplies, snacks, beverages, and paper goods regularly.</li><li>Maintain cleanliness and organization of the break room; coordinate with cleaning staff as needed.</li><li>Track inventory and place supply orders to ensure the office is always well stocked.</li></ul>General Office Coordination<ul><li>Ensure communal spaces (conference rooms, printers, supply areas) remain tidy and organized.</li><li>Assist with small office projects, events, and meeting preparations.</li><li>Collaborate with HR or Facilities teams as needed for office support initiatives.</li></ul>
2026-02-11T22:48:42Z

Customer Care Manager

Davenport, IA
onsite
Temporary
47000.00 - 55000.00 USD / Yearly
Customer Care ManagerOn-site | $47,000–$55,000 + Monthly Bonus | Full-Time A growing organization is partnering with Robert Half to hire a hands-on, people-focused Customer Care Manager to lead their Customer Care team. What You’ll Do<ul><li>Lead and support the Customer Care/Appointment Center team</li><li>Coach team members through call reviews and scripting feedback</li><li>Drive performance across key KPIs (speed to lead, conversions, run rate, cancellations)</li><li>Create action plans to improve results</li><li>Assist with hiring, training, and performance evaluations</li><li>Handle escalated customer issues with professionalism</li><li>Oversee receptionist and inside sales support</li><li>Foster a positive, accountable, team-centered environment</li></ul>Why This Role MattersYou’ll shape the customer experience, coach a motivated team, and make a measurable impact on performance and culture. Apply to share your resume and connect with our team today by calling (563) 359-7535.
2026-02-11T23:18:39Z

Customer Care Coordinator

Rock Island, IL
onsite
Contract / Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Care CoordinatorHybrid | Insurance Services | People-Focused Role Our client, a trusted organization within the insurance space, is seeking a Customer Care Coordinator to support policyholders through their service center. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting. Your Day-to-Day- Handle inbound customer calls and assist with account-related requests- Provide guidance on policy provisions, coverage updates, and administrative changes- Review member information to ensure accuracy and compliance- Apply sound judgment to determine appropriate resolutions for non-routine issues Why Candidates Choose This Team- Hybrid flexibility after training- Ongoing learning and development opportunities- Predictable work hours with rotating start times- Supportive leadership and strong team culture Contact Christin, Erin, or Lydia at (563) 359-7535 to learn more.
2026-02-19T22:08:51Z

Customer Service Associate

Rock Island, IL
onsite
Temporary
16.00 - 18.00 USD / Hourly
Customer Service AssociateRock Island, IL | Onsite | Contract-to-HireMonday-Friday | 9am-5pm We’re partnering with a locally owned business in Rock Island to find a Customer Service Associate who enjoys variety, staying active, and being part of a tight-knit team. This is a true wear-many-hats role — perfect for someone who doesn’t want to sit at a desk all day and thrives in a hands-on environment. Apply today! For more information: call Christin, Erin, or Lydia at (563) 359-7535. Responsibilities include:- Greet customers promptly at the front counter- Answer phones (high call volume during busy season)- Process payments (credit cards, invoices, POS system)- Assist office staff with filing, labeling, and tracking paperwork- Call customers with updates and scheduling information- Create sales orders and invoices- Stock and clean shelves; help keep the workspace organized What Success Looks Like in This Role:- Takes initiative and jumps in to help without being asked- Stays productive during slower moments by organizing, cleaning, or restocking- Builds rapport with repeat customers and remembers faces over time- Communicates professionally and stays focused during work hours- Shows up reliably and supports the team when things get busy
2026-02-27T13:18:43Z

Customer Service Representative

Moline, IL
onsite
Temporary
18.00 - 20.00 USD / Hourly
Customer Service Representative / Front Desk (Contract-to-Hire)Schedule: Monday–Friday | 7:30 AM – 4:00 PMLocation: Onsite Robert Half is partnering with a well-established, team-oriented company seeking a Customer Service Representative / Front Desk professional for a contract-to-hire opportunity. This is a highly visible, onsite role supporting both customers and internal sales teams in a fast-paced environment. If you are organized, customer-focused, and comfortable managing multiple priorities throughout the day, this could be a great fit. Key Responsibilities:- Answer and direct incoming phone calls; manage voicemail and customer inquiries- Monitor and manage shared customer service and order inboxes- Enter customer orders and quotes accurately into the system- Generate sales quotes and supporting documentation (PDFs, pricing details, part numbers)- Provide order status updates and proof-of-delivery documentation to customers- Assist sales team with order entry and administrative support- Process credit card payments for occasional walk-in customers- Follow up on purchase orders and maintain organized filing systems The ideal candidate enjoys being the go-to person at the front desk and takes pride in keeping operations running smoothly.
2026-02-27T17:04:56Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary
18.50 - 18.50 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-02-17T15:58:45Z

HR Generalist

Cedar Rapids, IA
onsite
Permanent
65000.00 - 75000.00 USD / Yearly
Are you an HR professional who thrives in a fast-paced, hands‑on environment where no two days look the same? Do you love being the go‑to resource for teams who are out there getting the work done—day, night, and sometimes through the elements? If you’re energized by variety, connection, and building structure in a growing operation, this opportunity is for you.We’re partnering with a well‑established, multi‑state field services company undergoing exciting growth and modernization. They’re looking for a confident, relationship‑driven HR Generalist to take the lead at one of their local sites and help elevate the employee experience from the ground up.This is not a “sit behind a desk all day” HR job. This is a visible, trusted, frontline HR role supporting a hard‑working team that keeps essential operations running year‑round. You’ll have strong backing from a supportive HR leader and a collaborative HR team located at corporate HQ—but you’ll own HR at the local level and truly make your mark. What You’ll DoYou’ll be the face of HR onsite, working closely with operations leaders, crews, and the corporate HR team to keep things running smoothly. Your day-to-day will include: Core HR Responsibilities<ul><li>Serve as the primary HR point of contact for the site</li><li>Lead all aspects of hiring, onboarding, and offboarding, especially high‑volume seasonal hiring</li><li>Build and prepare new hire packets; ensure Day 1 compliance (including I‑9s and background checks)</li><li>Support employees with HR questions, system navigation, paperwork, and more</li><li>Maintain employee data and assist with an HRIS transition (moving from QuickBooks to a new HR system)</li><li>Review and correct timecards (job codes, lunches, missed punches)</li><li>Coordinate group onboarding events during peak seasons</li><li>Help with benefit questions and general employee support</li></ul>Operations & Culture Support<ul><li>Partner with operations on scheduling, safety meetings, and workforce needs</li><li>Assist with uniform coordination and vendor communication</li><li>Support monthly safety meetings and recognition programs</li><li>Become a culture connector—someone employees trust and leadership counts on</li><li>Help modernize processes, policies, and communication channels</li></ul>
2026-02-17T19:28:57Z

Customer Care Manager

Davenport, IA
onsite
Permanent
47000.00 - 55000.00 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-02-25T15:04:12Z

Inventory Coordinator

Milan, IL
onsite
Temporary
17.50 - 19.57 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a well-known equipment manufacturer to find an Inventory Coordinator who enjoys working in a fast-paced warehouse environment and takes pride in keeping inventory accurate and operations running smoothly. This position plays a key role in supporting daily inventory processes, system improvements, and collaboration across multiple teams within the distribution center. If you have experience in inventory control, warehouse operations, or SAP systems, this could be a great opportunity to grow your skills in a large, dynamic operation. Interested? Apply today or give us a call at (563) 359-3995!Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. ScheduleMust be open to all shifts (schedule is production-driven)6:00 AM – 2:30 PM CST2:30 PM – 10:00 PM CST10:00 PM – 6:00 AM CSTOvertime may be required as needed. What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by other coordinators- Partner with Operations, Inventory Supervisors, and warehouse teams to maintain point-of-use inventory accuracy- Investigate discrepancies and support corrective and preventive actions- Participate in quarterly physical inventory audits- Support new system launches and process improvements- Coordinate training for warehouse employees (scheduling, tracking, documentation)- Assist with dashboard creation and reporting tools SAP / EWM Responsibilities- Notify teams of issues requiring follow-up (inspection, maintenance, system queues)- Research part movements and analyze inventory activity- Review count results and create tasks to resolve exceptions (mixed bins, variances, etc.)- Monitor system queues to maintain workflow- Troubleshoot RF and queue-related issues- Finalize inventory adjustments that exceed counter thresholds
2026-03-06T13:23:42Z

Inventory Coordinator

Milan, IL
onsite
Temporary
18.00 - 19.50 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a large, well-established equipment manufacturer to identify an Inventory Coordinator to support high-volume warehouse and inventory operations for their distribution center. This role plays a key part in maintaining inventory accuracy, supporting system enhancements, and partnering cross-functionally to keep operations running smoothly. Apply today, or give us a call at (563) 359-3995! Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. Schedule: Must be open to all shifts (schedule is production-driven)- 6:00 AM – 2:30 PM CST- 2:30 PM – 10:00 PM CST- 10:00 PM – 6:00 AM CSTOvertime required when requested What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by fellow coordinators- Partner closely with Operations, Inventory Supervisors, and wage counters to ensure point-of-use inventory accuracy- Reconcile inventory discrepancies and identify corrective and preventive actions- Participate in quarterly physical inventory audits- Collaborating with cross-functional teams on new system launches- Coordinating wage employee training (scheduling, tracking, and documentation)- Assisting with the development of dashboards and reporting tools SAP / EWM Responsibilities- Notify appropriate teams of issues requiring follow-up (inspection, maintenance, system queues, etc.)- Research part movements and conduct inventory-related analysis- Analyze count results and create tasks to resolve inventory exceptions (mixed bins, variances, etc.)- Monitor system queues to ensure flow and throughput- Troubleshoot RF and queue-related issues- Post and finalize inventory adjustments that exceed counter thresholds
2026-03-05T19:33:45Z

Inventory Coordinator

Milan, IL
onsite
Temporary
17.00 - 19.57 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a large, well-established equipment manufacturer to identify an Inventory Coordinator to support high-volume warehouse and inventory operations for their distribution center. This role plays a key part in maintaining inventory accuracy, supporting system enhancements, and partnering cross-functionally to keep operations running smoothly. Apply today, or give us a call at (563) 359-3995! Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. Schedule: Must be open to all shifts (schedule is production-driven)- 6:00 AM – 2:30 PM CST- 2:30 PM – 10:00 PM CST- 10:00 PM – 6:00 AM CSTOvertime required when requested What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by fellow coordinators- Partner closely with Operations, Inventory Supervisors, and wage counters to ensure point-of-use inventory accuracy- Reconcile inventory discrepancies and identify corrective and preventive actions- Participate in quarterly physical inventory audits- Collaborating with cross-functional teams on new system launches- Coordinating wage employee training (scheduling, tracking, and documentation)- Assisting with the development of dashboards and reporting tools SAP / EWM Responsibilities- Notify appropriate teams of issues requiring follow-up (inspection, maintenance, system queues, etc.)- Research part movements and conduct inventory-related analysis- Analyze count results and create tasks to resolve inventory exceptions (mixed bins, variances, etc.)- Monitor system queues to ensure flow and throughput- Troubleshoot RF and queue-related issues- Post and finalize inventory adjustments that exceed counter thresholds
2026-02-18T15:04:51Z

Advisory Support Specialist

Davenport, IA
onsite
Contract / Temporary to Hire
- USD / Hourly
Robert Half is partnering with a growing financial advisory firm to hire an Advisory Support Specialist. This contract‑to‑hire opportunity is ideal for a detail‑oriented professional who enjoys providing operational and customer support within financial services. Apply today or give our team at call at 563-359-3995! If you’re looking for career growth in a stable, reputable firm—this is a great match.Contract-to-Hire | 8:00 AM – 4:00 PM Responsibilities Include<ul><li>Review and process new account applications, transfers, re‑registrations, and account maintenance requests</li><li>Enter client and transaction information into internal systems</li><li>Handle advisor service inquiries via phone and email</li><li>Review paperwork for completeness, accuracy, and regulatory compliance</li><li>Maintain accurate and organized electronic records</li><li>Partner with Compliance to resolve documentation issues or missing information</li><li>Serve as a primary point of contact for advisors regarding account service needs</li><li>Communicate clearly and professionally with advisors and their staff</li><li>Provide timely status updates on pending requests and transactions</li><li>Follow up proactively on outstanding items to ensure timely and accurate completion</li><li>Support special projects and departmental initiatives</li></ul>
2026-03-06T23:08:44Z