<p>Our client is seeking a professional and detail-oriented <strong>Medical Front Desk Specialist</strong> to serve as the first point of contact for patients and visitors. This role is essential to delivering a positive patient experience while supporting daily administrative operations in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Check patients in and out, verify personal and insurance information, and update records as needed.</li><li>Answer and route incoming phone calls, take messages, and respond to general inquiries.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain accurate patient files and ensure confidentiality in accordance with office policies and healthcare regulations.</li><li>Collect co-pays and process payments.</li><li>Coordinate with clinical staff to support smooth patient flow throughout the day.</li><li>Perform general front office and administrative duties, including filing, scanning, faxing, and data entry.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Denials Specialist</strong> to join our healthcare revenue cycle team. In this role, you will be responsible for reviewing, analyzing and resolving denied medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate will have experience working with insurance carriers, payer guidelines, appeals processes and healthcare billing systems.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and investigate denied or underpaid medical claims</li><li>Identify denial trends and root causes to support process improvement</li><li>Prepare and submit claim corrections, reconsiderations and appeals</li><li>Follow up with insurance companies regarding claim status and payment resolution</li><li>Verify coding, billing and documentation accuracy to ensure compliance with payer requirements</li><li>Collaborate with billing, coding, collections and clinical teams to resolve claim issues</li><li>Maintain accurate records of denial activity, appeal outcomes and account updates</li><li>Monitor payer policy changes and reimbursement guidelines</li><li>Meet productivity and quality goals related to denial resolution and accounts receivable follow-up</li></ul><p><br></p>
<p>Our client is seeking a compassionate and detail-oriented <strong>Medical Customer Service Specialist</strong> to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented <strong>Medical Payment Poster</strong> to join their healthcare revenue cycle team. This position is responsible for accurately posting insurance and patient payments, reconciling accounts, and supporting the overall claims and collections process. The ideal candidate will have experience working in a medical billing environment, strong data entry skills, and a solid understanding of explanation of benefits (EOBs), electronic remittance advice (ERAs), and payer guidelines. </p><p><br></p><p><strong>Hours: </strong>Choice of<strong> </strong>Monday-Friday: 8am – 5pm OR 4 10-hour shifts within Monday-Friday</p><p><br></p><p><strong>Responsibilities for the position include the following</strong>:</p><ul><li>Post insurance payments, patient payments, adjustments, and denials accurately and in a timely manner.</li><li>Review EOBs and ERAs to ensure payments are applied correctly.</li><li>Reconcile daily payment batches and identify discrepancies for resolution.</li><li>Research unapplied payments, underpayments, overpayments, and payment variances.</li><li>Work closely with billing, collections, and denial management teams to resolve account issues.</li><li>Maintain accurate records of payment activity in the practice management or billing system.</li><li>Ensure compliance with payer contracts, internal policies, and healthcare regulations.</li><li>Assist with month-end reporting and other revenue cycle support tasks as needed.</li></ul><p><br></p>
<p>Are you an experienced payment poster looking to join a thriving healthcare team? Our client is seeking a detail-oriented Medical Payment Poster with significant expertise in posting Electronic Remittance Advices (ERAs). This is an exciting opportunity to contribute to the revenue cycle function at a leading healthcare organization.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8a - 5pm</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Post payments, adjustments, and denials from insurers and patients into the system with speed and accuracy</li><li>Reconcile Electronic Remittance Advices (ERAs) and paper Explanation of Benefits (EOBs) with outstanding claims</li><li>Identify and correct posting errors to ensure proper allocation of funds</li><li>Collaborate with billing, collections, and denials teams to resolve payment discrepancies</li><li>Maintain precise, up-to-date payment records and documentation</li><li>Assist with monthly reconciliations and other financial reporting as needed</li></ul><p><br></p>
<p>Our company is searching for a<strong> Remote DRG Coding Auditor </strong>to join our client's team, performing in-depth documentation and coding audits for our healthcare clients. In this audit-focused role, you’ll conduct independent reviews of inpatient medical records, evaluating the accuracy of diagnosis and procedure codes to ensure optimal reimbursement and compliance with official guidelines, regulatory requirements, and ethical standards. Leveraging your deep knowledge of DRG payment systems (such as MS, APR, and Tricare), you’ll assess coding accuracy, documentation integrity, and identify opportunities for coder education and documentation improvement. This is a fully remote position and you can live anywhere within the US.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm EST with some flexibility within the daily hours by about 2-3 hours</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Perform comprehensive audits of all acute inpatient medical records to identify coding errors, compliance concerns, and educational opportunities.</li><li>Interpret, evaluate, and apply ICD-10-CM/PCS coding principles and guidelines to ensure documentation adequately supports the coded diagnoses and procedures.</li><li>Verify that assigned DRGs accurately reflect patient severity and resource utilization according to MS, APR, Tricare, and related payment methodologies.</li><li>Research regulatory requirements and provide clear, well-supported recommendations in audit reports.</li><li>Collaborate with Clinical Documentation Integrity (CDI) specialists to pinpoint and communicate documentation and/or physician query opportunities.</li><li>Write concise, constructive feedback and educational notes for coders, referencing the latest official coding guidelines and AHA Coding Clinics.</li><li>Maintain established productivity and quality standards as measured by audit leadership.</li></ul><p><br></p>