24 results for Help Desk Support Manager in Indianapolis, IN

Clinic Manager The Robert Half Healthcare Practice is working with a healthcare company in the Indianapolis area to find a new Clinic Manager for their office. This person must be able to handle all types of personalities and have excellent interpersonal skills. Hours: Monday - Friday 8am - 5pm (one late night a week) Responsibilities for the position include the following: <ul><li>Operational Leadership & Staff Management: Oversee daily office operations, delegate tasks, manage staff scheduling, and assist with personnel matters including performance reviews.</li><li>Patient & Provider Coordination: Optimize physician and advanced practice provider schedules for efficient patient flow, ensure excellent patient service, and manage patient communications and concerns.</li><li>Policy & Procedure Implementation: Implement and communicate clinic policies and procedures, develop work prioritization guidelines, and ensure appropriate staffing levels.</li><li>Administrative & Financial Oversight: Manage office payroll, PTO requests, and office/clinical supplies, while maintaining strict confidentiality and handling sensitive information.</li><li>Recruitment & Training Support: Collaborate with HR to assist in recruitment, hiring, training, and development of staff, contributing to a strong and capable team.</li></ul>

USA - Quality Assurance Engineer II - CTQ Job Posting: Quality Assurance EngineerPosition: Quality Assurance Engineer Location: Batesville, IN Employment Type: Contract (Potential Extention) Position Summary:We are seeking a detail-oriented and proactive Quality Assurance Engineer to join our team. This role involves providing technical support for a variety of quality system processes and ensuring superior product quality across the product lifecycle. The successful candidate will play a pivotal role in driving continuous improvement efforts, analyzing quality data, and collaborating with cross-functional teams to identify and implement solutions.Key Responsibilities:<ul><li>Implement and drive continuous improvement actions to enhance product quality.</li><li>Collaborate with Engineering and Manufacturing departments to develop acceptance criteria for production processes.</li><li>Investigate product issues by working with the Service and Complaint Handling Unit, conducting root cause analysis, and recommending corrective actions.</li><li>Analyze production quality data to identify trends or issues that require corrective action or CAPA (Corrective and Preventive Action) initiatives.</li><li>Assist in developing and implementing procedures into the quality management system.</li><li>Conduct internal audits of production processes and prepare detailed results reports.</li><li>Review manufacturing process deviations and part deviations, ensuring proper documentation and resolution.</li><li>Support external regulator or customer audits, providing documentation and responses as needed.</li><li>Respond to quality-related inquiries driven by tenders or sales efforts.</li><li>Provide assistance for other quality assurance-related duties as requested.</li></ul>

Personal Injury Paralegal Litigation Paralegal – Plaintiff Personal InjuryLocation: Northeast IndianapolisCompany Overview We are a plaintiff personal injury firm with a strong focus on large commercial trucking litigation. With 40 employees, including 10 attorneys, the firm takes a personable, family-oriented approach to its work. Our collaborative team structure is divided into pre-litigation, litigation, and trial divisions, allowing cases to progress seamlessly through each stage. Guided by our founding partner, our team is passionate about helping clients and fostering long-term community connections.Position Summary We are seeking an experienced Litigation Paralegal with a background in plaintiff personal injury litigation to join our litigation division. In this role, you will serve as a File Manager, overseeing each case from the filing of the complaint through mediation. You will ensure files are on track, deadlines are met, and clients are informed, while also collaborating with attorneys and support staff to facilitate efficient case management.Key Responsibilities:<ul><li>Case Oversight: Manage the litigation file from the drafting of the complaint through to mediation, ensuring cases are actively progressing.</li><li>Scheduling and Coordination: Schedule mediations, depositions, and any case-related deadlines to keep cases on track.</li><li>Client Communication: Foster a strong relationship with clients by maintaining regular communication via phone and email (at least monthly). Offer guidance and support, especially in the earlier stages of the case when clients need extra attention.</li><li>Deadline Management: Proactively monitor and track all case-related deadlines to ensure timely completion of tasks.</li><li>Team Collaboration: Work closely with several attorneys as well as other paralegals and divisions across the firm to ensure each case progresses smoothly.</li><li>Strategic File Management: Maintain case activity while delegating specific tasks, such as discovery, to specialized support staff.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to become part of our team located in INDIANAPOLIS, Indiana. This role is in the Non-Profit industry and involves handling customer inquiries, maintaining customer records, and processing applications. As a Customer Service Representative, you will also monitor customer accounts and take necessary actions. Responsibilities: • Manage all basic customer service functions and provide support to customers • Ensure accurate and efficient processing of integrated and non-integrated EDI orders • Handle and resolve all customer complaints and claims • Collaborate with the freight forwarder/carrier to file relevant claims and recover costs of damages/losses • Utilize various technologies for daily job duties, including Microsoft Word, Excel, Gmail, and Salesforce • Maintain up-to-date department files and manage data and sensitive information with discretion • Use knowledge of our product and service offerings to solve customer problems • Collaborate and communicate professionally with customers, staff, and other stakeholders • Report any departmental concerns to the Customer Service Manager • Undertake other duties as assigned.

Audit Sr. - Public We are seeking an Audit Sr. - Public to join clients our team. This role is based in INDIANAPOLIS, Indiana, and involves extensive work in the financial industry. As an Audit Sr. - Public, you will play a crucial role in analyzing financial statements, providing financial management support, and ensuring compliance with relevant accounting standards. You will also be responsible for assisting with budgeting, forecasting, and general ledger accounting activities. Responsibilities: • In-depth analysis of balance sheets, income statements, and cash flow statements• Providing financial management support to clients or internal stakeholders• Collaborating with cross-functional teams to support business objectives• Assisting in the budgeting and forecasting processes• Conducting general ledger accounting activities, such as journal entries and account reconciliations• Ensuring compliance with relevant accounting standards and regulations• Guiding and mentoring entry level accounting staff• Preparing income tax in support of the Tax Department• Identifying financial trends, variances, and opportunities for improvement• Processing daily reconciliations and maintaining accurate audit schedules.

Interior Showroom Manager We are in the process of recruiting a Showroom Manager to join our team in Indianapolis, Indiana. As a Showroom Manager, you will be in charge of overseeing the overall operations of the showroom, including managing staff, liaising with manufacturers, and driving local consumer awareness. You will also be tasked with ensuring that our showroom delivers exceptional customer experiences. Essential Functions: <ul><li>Manage activity and operations for additional Showroom(s) to achieve sales and market share growth through effective and efficient merchandising, marketing and operational practices in each location to support celebrated customer experiences.</li><li>Manage showroom staffing including oversight of recruiting, training, communication, performance, and issue resolution, as well as functioning as the liaison between executive leadership and the showroom organization.</li><li>Manage manufacturer relations for showroom(s) including scheduling representative visits for product launches, product knowledge (training) and coordinated events in relationship with all departments.</li><li>Understand and assist in managing local market awareness to engage with local design communities driving local consumer awareness supported by an integrated calendar of events coordinated with internal sales, manufacturers, and industry partners.</li><li>Creating a comprehensive schedule for all that allows for efficiencies in all departments.</li><li>Support showroom planning by providing key data such as foot traffic, customer feedback, sales trends, demographics of customer base, growth opportunities, design trends and competitive analysis for each market.</li><li>Ensure each showroom staff member is informed of and complies with all required reporting, assigned budget, safety guidelines and general company policies and procedures.</li><li>Conduct regularly scheduled meetings with showroom staff to review company information, processes, procedures and/or assignments specific to: 1) Safety 2) General company business 3) Showroom operations 4) Product launch, merchandising, marketing and sales support as it relates to the Showroom 5) Customer service best practices 6) Product knowledge and industry trends.</li><li>Foster a positive work environment through team building events, continuous improvement feedback and encouraging collaboration.</li><li>Perform other related duties as assigned.</li></ul>

Administrative Assistant Robert Half is seeking a highly organized, professional, and customer-focused Administrative Assistant Receptionist to join a dynamic organization located in downtown Indianapolis, IN. This fully onsite role is ideal for someone who thrives in a fast-paced environment, excels in providing top-notch administrative and receptionist support, and enjoys being the welcoming face of the office. Key Responsibilities:<ul><li>Front Desk Management: Serve as the first point of contact by greeting visitors, clients, and employees with a professional and friendly demeanor.</li><li>Call Management: Answer and direct incoming phone calls promptly while providing exceptional customer service to callers.</li><li>Calendar & Scheduling Support: Manage and coordinate appointments, meetings, and schedules for team members, ensuring efficient time management.</li><li>Administrative Tasks: Provide general administrative support including data entry, filing, preparing reports, and handling correspondence.</li><li>Office Coordination: Maintain an organized and professional office environment, order supplies as needed, and handle mail distribution.</li><li>Cross-Departmental Support: Collaborate with other departments to ensure seamless communication and support for operational needs.</li><li>Problem-Solving: Address visitor, employee, or client inquiries and escalate issues as needed.</li></ul>

Human Resources Manager We are in search of a Human Resources (HR) Manager to become a part of our clients team located in Brazil, Indiana, United States. As an HR Manager, your role will involve a broad range of HR functions such as staff development, employment practices, and performance management, while ensuring compliance with internal standards and regulatory requirements. Responsibilities: • First line support for all HR functions within the site, serving as the primary HR contact.• Collaborate with HR leadership and client group(s) leadership to foster excellence throughout the organization and cultivate intellectual capital.• Oversee HR practices to ensure consistency with business objectives, internal standards, and regulatory requirements.• Advise others on company policies, procedures, and programs relating to human resources.• Facilitate the Individual Contributor (IC) Process to provide each employee with career development opportunities and to expand the company’s intellectual capital.• Manage the salary appraisal process to ensure fairness, timeliness, and effective utilization of the tool by coaching leaders.• Resolve a wide range of employee relations issues, working with managers, supervisors, and employees, while balancing the interests of all parties.• Address human relations and work-related problems, meeting with leaders to determine effective solutions, such as additional training or communication improvements.• Oversee the hiring selection process, which includes sourcing, screening, and applying the Comprehensive, In-depth, Structured (CIDS) process to develop a robust candidate slate.• Onboard new employees to ensure compliance with human resources, safety, and quality policies and standards.• Administer benefits programs effectively.

Billing Specialist We are offering an exciting opportunity for a Billing Specialist in Indianapolis, Indiana. As a Billing Specialist, your primary role will be to manage and execute full-cycle billing functions and collaborate with various team members for efficient operations. You will also be expected to analyze financial data, ensure adherence to client billing requirements, and contribute to process improvements. Responsibilities: • Accurately execute full-cycle billing functions, including client bills, client statements, and audit letters. • Collaborate effectively with the Finance Director, Billing Manager, and attorneys to ensure adherence to client billing requirements in monthly invoices. • Actively participate in discussions related to client budgets and client rates. • Analyze and address deductions to bills in collaboration with attorneys. • Proactively contribute to improving the billing process to minimize future deductions. • Monitor and update information for new clients and matters regarding billing guidelines, invoice formats/settings, discount, and rate arrangements. • Assist the Billing Manager with mid-month and month-end proforma runs. • Maintain professionalism and responsiveness to provide best-in-class service to attorneys, staff, vendors, and clients. • Understand and efficiently use the Firm’s electronic billing system to process ebilling invoices. • Identify performance trends and issues in relation to practice group profitability and client fee agreements. • Generate reports, analyze data, and prepare spreadsheets. • Analyze financial data to propose effective billing solutions. • Understand discounting, rates, pricing, and volume discounts. • Support team members and proactively assist others to meet deadlines. • Process electronic invoicing of clients using client-determined external websites. • Understand and utilize billing software to maintain information. • Highlight aging WIP to Management and analyze for handling mainly during year-end close.

Senior Accountant We are seeking a Staff Accountant to join our client's team based in Brazil, Indiana. This role will support the general accounting and reporting functions in the manufacturing industry. As a Staff Accountant, you will play a critical part in ensuring accurate financial reporting, working closely on cost-related activities, and maintaining compliance with organizational procedures.Responsibilities:<ul><li>Prepare and maintain schedules for revenue reporting under ASC606.</li><li>Assist in analyzing manufacturing costs and comparing standard costs to actual production costs.</li><li>Monitor inventory movements and support compliance with cycle count requirements to maintain physical inventory exemption.</li><li>Assist in tracking and reporting inventory obsolescence or slow-moving items.</li><li>Collaborate on implementing and maintaining cost control systems and procedures.</li><li>Support adherence to business process controls and assist with risk assessments (Sarbanes-Oxley 404).</li><li>Reconcile inventory discrepancies and ensure accurate valuation of inventory.</li><li>Maintain the general ledger in the local ERP system and upload data into the financial consolidation system (HFM).</li><li>Perform account reconciliations for intercompany transactions, bank accounts, and other balance sheet items.</li><li>Prepare reports summarizing cash flow, inventory turns, capital spending, order backlog, headcount, and other financial metrics.</li><li>Assist in budgeting and forecasting processes.</li><li>Collaborate on special projects and analyses as assigned by management.</li></ul>

Financial Planning & Analysis Manager Robert Half is seeking a Financial Reporting and Analysis Manager for a growing Cincinnati area manufacturing company. Below are the responsibilities for the FP& A Manager position. Duties & Responsibilities:• Manage and oversee the annual budgeting, forecasting, and long-range financial planning processes.• Develop and maintain complex financial models to support decision-making across the organization.• Analyze financial data to identify trends, risks, and opportunities for growth.• Collaborate with cross-functional teams to ensure alignment of financial plans with strategic objectives.• Drive improvements in financial processes, systems, and reporting capabilities to enhance efficiency and accuracy.• Evaluate potential investments, mergers, and acquisitions to support growth initiatives.• Mentor and develop FP& A team members, promoting a culture of continuous learning and professional growth.For immediate consideration please contact Jarrod Moon (859)229-3603

Customer Service Administrative Assistant We are in the search for a Customer Service Administrative Assistant in Indianapolis, Indiana. In this role, you will assist with customer inquiries, maintain customer records, and assist with data entry and general administrative support. Responsibilities:<ul><li>Managing incoming communications (phone calls, emails, etc.)</li><li>Organizing and maintaining files and records- Primarily in MS Excel</li><li>Data entry and database management</li><li>Assisting with project coordination and reporting</li><li>Providing general office support to our Customer Service Representatives as needed </li><li>Display excellent time management and rapidly switch between tasks amidst shifting priorities</li></ul>

Marketing Coordinator We are offering a contract for a potential permanent position in the non-profit sector in Indianapolis, Indiana. The role of a Marketing Coordinator is open for individuals proficient in managing multiple tasks efficiently. This position is Monday-Friday 8am-4:30pm and will be located ON-SITE. Responsibilities: • Efficiently manage and update website content• Ensure smooth communication with members• Handle promotional materials, design course flyers• Respond to inquiries regarding advertising in the company's Journal and Newsletter• Facilitate communication to achieve committee goals, provide staff support at meetings and teleconferences, and handle follow-up correspondence from minutes• Work on the company's Journal, from content determination to copy-editing articles for compliance, placing and formatting text and graphics, and managing subscriptions• Handle the company's Newsletter, from content determination to copy-editing articles, placing and formatting text and graphics, and managing distribution• Utilize social media platforms like Facebook, X, Youtube for promotional and communication purposes• Maintain an updated list of committee members and their contact information, as well as an updated committee manual• Write and distribute press releases

Inventory Clerk Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage. Hours: Monday - Friday, 10pm - 6:30am + rotating weekends Responsibilities: <ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul>

Administrative Assistant We are offering a long term contract employment opportunity for an Administrative Assistant in the non-profit sector, based in Indianapolis, Indiana. The successful candidate will be instrumental in supporting the needs of various ministries through graphic design, promotion, and other forms of communication. Responsibilities: • Efficiently handle inbound calls and provide top-notch customer service. • Update and maintain the worship schedule. • Craft, edit, and finalize weekly worship bulletins, ensuring they are uploaded to the relevant webpage. • Format weekly sermon manuscripts for website posting and in-house printing. • Design and manage graphics and publications for ministry teams. • Coordinate with worship participants and broadcast ministry to ensure accurate information in bulletins and graphics. • Manage and update digital signage throughout the building. • Take photographs for various uses. • Perform data entry tasks and maintain accurate records. • Use Microsoft Excel and Outlook for various administrative tasks. • Utilize Adobe InDesign for graphic design projects. • Order weekly flower arrangements and prepare lists for bulletin inserts. • Provide front desk support during scheduled lunch hours.

Staff Accountant We are offering an exciting hybrid job opportunity for a Staff Accountant, located in Indianapolis, Indiana. In this role, you will be instrumental in ensuring the accuracy and completeness of financial statements, managing the preparation and review of journal entries, and maintaining efficient operating policies and procedures. Position open due to promotion. Responsibilities: • Ensure accuracy in the preparation and review of journal entries and account reconciliations.• Maintain effective and efficient operating policies and procedures with an emphasis on continuous improvement.• Collaborate and partner with a wide variety of teams across the business to add value through data-driven financial insights.• Perform monthly close activities, maintaining accurate supporting documentation.• Review accounting transactions for appropriate accounting treatment according to US GAAP.• Respond timely to inquiries and support various business functions.• Participate in special projects as needed.• Carry out data entry tasks, including entering and posting in the General Ledger.• Handle other accounting tasks as assigned by accounting management.• Maintain utmost confidentiality when dealing with sensitive company information.

IT Software Asset Analyst We are offering a contract to permanent employment opportunity for an IT Software Asset Analyst in a major city in Indiana. This role is within the IT Software industry and includes the essential function of managing software assets to ensure accurate, detailed, and timely reporting of asset repository, contracts, and renewals. Responsibilities: • Accurately update and monitor ticketing and spend management systems • Conduct in-depth analysis and research on software titles and licensing • Assist in the negotiation with vendors and obtain quotes for new software purchases or renewals • Coordinate lifecycle communications and planning with relevant stakeholders • Perform root cause analysis related to identified gaps and data trends • Lead and organize meetings or calls, documenting activities, actions, and assignments in the ticketing systems • Support the engineering team by identifying application packaging needs • Review and improve processes related to software lifecycle management • Collaborate with other departments to ensure successful deployment of processes • Manage software contracts renewal and acquisitions • Contribute to version control and application end of support awareness through research and analysis.

Accounts Payable Specialist w/Yardi A reputable property management company in Carmel, IN is seeking a detail-oriented Accounts Payable (AP) Specialist with expertise in Yardi software to join their team on a temporary basis. This role is expected to last approximately 2 months and will be performed on-site. The selected candidate will play a critical role in supporting the AP function, ensuring smooth operations and accurate financial processing during a busy period for the organization. Key Responsibilities:<ul><li>Process invoices, reconcile accounts, and ensure accuracy in entries using Yardi software</li><li>Match invoices with purchase orders and other supporting documentation.</li><li>Respond to vendor inquiries and resolve discrepancies in payment or account status in a timely manner.</li><li>Assist in preparing payment runs and perform account reconciliations.</li><li>Collaborate with other team members and departments to ensure compliance with company policies and procedures.</li><li>Support month-end close by providing necessary AP documentation and reconciliations.</li><li>Maintain organized records of transactions and historical data for auditing purposes.</li></ul>Why Work with Us?<ul><li>Opportunity to gain hands-on experience in a dynamic property management company.</li><li>Build upon your expertise in accounting software like Yardi in a collaborative team environment.</li><li>Short-term assignment offering competitive compensation for your skills and experience.</li></ul>If you are an experienced AP Specialist, looking to utilize your Yardi expertise and contribute to a thriving organization during a key period, apply today!Apply Now: Submit your resume and contact information for immediate consideration.

Controller Robert Half is pleased to partner with a rapidly growing logistics company headquartered in Columbus, IN, to identify a Controller who will oversee the company’s financial and accounting operations. This $120+ million multi-state organization operates in a multi-entity environment and is seeking a strong financial leader to manage the accounting team, drive operational efficiency, and partner with C-Suite executives and the Board of Directors. Position Overview:As Controller, you will lead a team of 7 direct reports (14 total accounting/finance staff) and oversee all accounting-related activities, including month-end close, financial reporting, budgeting, forecasting, and ABL (Asset-Based Lending) compliance. The role also includes collaborating with executive leadership to drive strategy and support growth initiatives.The ideal candidate will have a proven record of success in Controllership, strong ERP systems expertise (experience with McLeod is a plus), and excellent communication and leadership capabilities. Key Responsibilities:<ul><li>Oversee all accounting functions, including general ledger maintenance, month-end close, and financial reporting.</li><li>Lead budget preparation and forecasting in collaboration with senior leadership.</li><li>Provide financial reporting and insights to support executive decision-making for the C-Suite and the Board of Directors.</li><li>Facilitate Asset-Based Lending (ABL) reporting and ensure adherence to GAAP standards.</li><li>Drive process improvements and efficiencies within the finance team's operations, leveraging ERP systems (McLeod software preferred).</li><li>Provide daily, weekly, and monthly analysis of key performance metrics to improve profitability and efficiency.</li><li>Manage Accounts Receivable (reducing DSO) and Accounts Payable (optimizing DPO and maintaining vendor relationships).</li><li>Assess and communicate cost-containment strategies and profitability drivers, improving operational metrics like VAOI (Value-Added Operating Income).</li><li>Ensure appropriate internal controls are in place and take the lead in streamlining workflows and accounting practices.</li><li>Participate in presentations for stakeholders and assist with projects as needed, including potential M& A evaluations.</li></ul>Key Attributes:<ul><li>Strategic thinker with strong analytical and problem-solving abilities.</li><li>Exceptional communication skills, both written and verbal.</li><li>Proven leadership ability to manage, mentor, and develop teams.</li><li>Hands-on and forward-thinking approach to managing accounting operations.</li></ul>Compensation and Benefits:<ul><li>Salary: Up to $150K plus performance-based bonuses.</li><li>Hybrid Work Schedule: Flexible 3/2 or 2/3 onsite/remote setup for work-life balance.</li></ul>Next Steps:If you’re ready to take on an exciting and impactful leadership role with a growing company, apply today! Please submit your resume in confidence through Robert Half for immediate consideration.

USA - Engineer II - CTQ We are offering a permanent employment opportunity for an Project Coordinator in Batesville, IN. This role is within the engineering industry, with a focus on managing and coordinating engineering product design changes for released products. The successful candidate will be part of a team that leads design changes for medical device products such as hospital beds and equipment. Responsibilities:• Oversee cross-functional project teams from the planning stage through to implementation, including both internal and external team members.• Coordinate and execute multiple small to medium projects with limited supervision.• Utilize project management tools to plan and execute projects effectively, and guide project team members in problem-solving and decision-making processes.• Regularly communicate with different levels of the organization to provide status updates on ongoing projects.• Support KPI reporting related to change control with project reporting.• Develop and maintain project schedules.• Assist in the identification and communication of project risks.• Foster continuous improvement opportunities and drive ongoing process improvements within the engineering project team.• Manage design improvements, compliance requirements, quality improvements, and operations and supply chain support-related projects.• Resolve project-related issues to prevent delays and disruptions for the operations team.

Office Manager We are offering a long-term contract employment opportunity for an Office Manager in Indianapolis, Indiana. Within this role, you will be expected to manage a variety of administrative tasks, including data entry, invoicing, travel booking, expense reconciliation, and payroll assistance. Responsibilities: • Management of inbound calls to ensure effective communication with clients. • Accurate and timely data entry for various tasks including invoicing. • Dispatch invoices to clients through email, USPS, and client-required portals. • Proficiency in using Microsoft tools such as Outlook, Word, and Excel for administrative tasks. • Organize travel arrangements as necessary. • Prepare, reconcile, and load expenses to maintain accurate financial records. • Provide assistance with payroll activities. • Maintain an organized filing system. • Perform various other administrative duties as required. • Utilize Accounting Software Systems, ADP - Financial Services, Concur, CRM, Dentrix Dental Software, About Time, Accounting Functions, Accounts Payable (AP), and Accounts Receivable (AR) to perform tasks efficiently.

Software Implementation Analyst We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products. Responsibilities: • Configure and test solutions to ensure they meet client requirements • Act as a project manager for solution delivery, overseeing the project from inception to completion • Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features • Identify opportunities for account growth and upsell services by showcasing the value we provide • Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients • Communicate solutions to clients clearly through various communication channels • Collaborate with product and engineering teams to troubleshoot and resolve implementation issues • Continuously expand product knowledge and stay updated on emerging technologies • Develop project scopes by gathering technical requirements and understanding timelines and deliverables • Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in an established CA Firm based in INDIANAPOLIS, Indiana. This key role involves a variety of tasks related to organization and communication, requiring strong attention to detail, excellent interpersonal skills, and a service-oriented approach. Responsibilities: • Operate switchboards and manage phone lines, ensuring efficient communication within the office.• Handle the filing system, ensuring all documents are correctly and securely stored.• Process and manage data entry tasks swiftly and accurately.• Conduct scanning tasks, digitizing necessary paperwork for easy access and organization.• Maintain accurate record-keeping and data entry for numeric data.• Respond to customer inquiries, providing high-quality, detail-oriented, and timely service.• Monitor customer accounts and perform necessary actions as needed.

Administrative Assistant We are in search of an Administrative Assistant to join our team in Kokomo, Indiana. The selected candidate will be primarily responsible for managing client tax preparation workflows, handling various administrative tasks, and maintaining strong client relationships. This role is within the industry and provides a short term contract employment opportunity. Responsibilities: • Facilitate the client onboarding process by assisting with intake forms • Oversee the scheduling of meetings for tax preparers • Ensure the timely and accurate printing of tax returns for client signatures • Prioritize tasks effectively to meet tax filing deadlines, especially during the peak tax season • Foster and sustain strong client relationships through clear and timely communication via phone calls, emails, and slack messages • Handle inbound and outbound calls, providing excellent customer service • Perform data entry tasks and manage email correspondence effectively • Utilize Microsoft Excel, Outlook, PowerPoint, and Word to perform various administrative tasks • Schedule appointments as required • Maintain an organized work environment and manage multiple priorities effectively.