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2 results for Digital Strategist in Indianapolis, IN
- Bloomington, IN
- onsite
- Temporary
- 42.00 - 42.00 USD / Hourly
- <p>We are looking for an experienced Change Management Consultant to lead accessibility-focused initiatives for digital content and document remediation. This contract position is based in Bloomington, Indiana, and requires an individual with strong attention to detail, expertise in accessibility standards, and proficiency with Adobe Acrobat Pro tools. You will work independently, collaborating with stakeholders to ensure compliance with regulations and support best practices for accessibility. Remote workdays are certainly in play.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed accessibility reviews and remediation for digital documents, primarily PDFs, using Adobe Acrobat Pro.</p><p>• Collaborate with document creators to recreate or update files to meet accessibility standards.</p><p>• Develop and document workflows for remediation processes, ensuring smooth handoffs and future reference.</p><p>• Update and maintain web pages using backend systems to align with accessibility requirements, focusing on headers, paragraphs, and body content.</p><p>• Track and document remediation efforts using designated tools and systems.</p><p>• Provide technical guidance on Adobe Acrobat accessibility features to stakeholders.</p><p>• Ensure compliance with accessibility standards, including Section 508 and Web Content Accessibility Guidelines.</p><p>• Coordinate with city staff, web teams, and vendors to align accessibility initiatives with broader digital strategies.</p><p>• Maintain systematic logs and documentation for ongoing accessibility improvements.</p><p>• Support distributed teams in implementing accessibility compliance measures effectively.</p>
- 2026-02-11T19:28:39Z
- Carmel, IN
- onsite
- Temporary
- 18.05 - 19.00 USD / Hourly
- <p>We are looking for a dedicated<strong> Part-time</strong> Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. <strong>This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Collect and document customer feedback using survey tools to ensure accurate reporting.</p><p>• Analyze feedback and share insights with management to drive strategic improvements.</p><p>• Monitor customer check-in schedules and track completion statuses effectively.</p><p>• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.</p><p>• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.</p><p>• Participate in initiatives to improve processes and refine program strategies.</p><p>• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.</p><p>• Respond promptly and professionally to customer inquiries via email and other platforms.</p>
- 2026-02-25T14:28:42Z