<p>We are looking for a Customer Service Representative to join our team in Lawrence, Indiana. In this Contract to permanent role, you will play a key part in ensuring smooth communication, order processing, and customer satisfaction. This position offers an excellent opportunity to work collaboratively across teams and directly assist customers.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to customer inquiries via phone and email with professionalism and efficiency.</p><p>• Process customer orders accurately and ensure timely tracking and delivery.</p><p>• Collaborate with internal teams to resolve customer issues and streamline workflows.</p><p>• Maintain detailed records of customer interactions and order statuses using relevant software.</p><p>• Utilize tools like Outlook and Teams to manage communications and scheduling effectively.</p><p>• Address inbound calls and emails promptly, providing clear and helpful information.</p><p>• Support data entry tasks to ensure the integrity of customer and order information.</p><p>• Coordinate with shipping providers to monitor and update delivery timelines.</p><p>• Assist in scheduling appointments and managing calendars for client services.</p><p>• Deliver exceptional service while adhering to business casual attire guidelines.</p>
<p>Schedule: 9:35 AM – 6:05 PM EST (may adjust based on customer needs)</p><p><br></p><p>Role Overview: Mortgage Servicing Customer Service Representative</p><p>In this role, you will:</p><p>- Deliver excellent customer service by handling a variety of calls and emails from the mortgage servicing industry and the public regarding FHA guidelines and procedures.</p><p>- Use your mortgage servicing knowledge to research and locate answers within a knowledge database.</p><p>- Follow established standard operating procedures across systems, topics, and communication channels.</p><p>- Accurately document all customer interactions in the designated database.</p><p>- Stay current on FHA mortgage processes, updates, and procedural changes.</p>
<p>We are looking for a Member Services Representative to join our team in Carmel, Indiana. This Contract to permanent position requires someone who thrives in a fast-paced environment and can manage data entry tasks with precision and efficiency. The ideal candidate will be adaptable to interruptions while maintaining a strong focus on accuracy and speed.<strong> This position is 8am-4pm Monday-Friday and is on-site.</strong></p><p><br></p><p>Responsibilities:</p><p>• Perform accurate and efficient data entry tasks to support member services operations.</p><p>• Handle interruptions while maintaining focus on completing tasks effectively.</p><p>• Ensure all member-related information is entered and updated with speed and precision.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues promptly.</p><p>• Utilize Microsoft Word and Excel to create, edit, and manage documents and spreadsheets.</p><p>• Manage office tasks such as filing, copying, and organizing records.</p><p>• Communicate via email professionally to respond to member needs and collaborate with team members.</p><p>• Maintain a high level of productivity while adhering to quality standards.</p><p>• Support team operations by assisting with various administrative duties as needed.</p>
<p>We are looking for a dedicated Scheduler to join our client's team in Indianapolis, Indiana. In this role, you will play a vital part by coordinating schedules, dispatching crews, and ensuring seamless communication between teams, managers, and customers. You will also oversee administrative tasks and help maintain operational efficiency while fostering strong relationships across all levels of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Organize daily dispatch for installation teams, ensuring schedules are accurate and routes are optimized.</p><p>• Adjust schedules promptly to accommodate last-minute changes or evolving project needs.</p><p>• Respond to service calls and logistical updates throughout the day to ensure smooth operations.</p><p>• Collaborate with branch managers to streamline workflows and support operational goals.</p><p>• Address inquiries from installers regarding job details, schedules, and clarifications.</p><p>• Resolve discrepancies related to invoices, work orders, or job documentation efficiently.</p><p>• Communicate professionally with customers, project managers, and site managers to confirm job requirements and updates.</p><p>• Prepare quotes and assist with pricing inquiries to support customer needs.</p><p>• Maintain detailed records of schedules, job progress, and installation documentation.</p><p>• Identify opportunities for process improvements to enhance team productivity and operational efficiency.</p>
Are you an organized, confident multitasker who loves keeping an office running smoothly? Our client, a growing real estate company in Indianapolis, is seeking an Office Coordinator to support daily operations and ensure a seamless experience for both the team and their clients. If you enjoy being the “hub” of a busy office, this opportunity is perfect for you! <br> Responsibilities: Greet visitors, clients, and partners with a warm, detail oriented presence Answer and direct incoming calls and assist with general inquiries Support real estate agents and leadership with administrative tasks Maintain office supplies, equipment, and overall workspace organization Assist with scheduling meetings, coordinating conference rooms, and preparing materials Process incoming/outgoing mail, packages, and courier needs Help prepare client documents, packets, and basic correspondence
<p>We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul><p><br></p>
We are looking for a success-driven and detail-oriented Sales Assistant to join our team in Lafayette, Indiana. In this long-term contract position, you will play a vital role in supporting financial advisors as they guide members toward achieving their financial goals. This role requires strong organizational skills, effective communication, and the ability to work collaboratively within a team environment.<br><br>Responsibilities:<br>• Coordinate with clients to schedule and confirm appointments with financial advisors.<br>• Provide administrative support to ensure smooth daily operations within the Wealth Management department.<br>• Use advanced computer skills to navigate programs like Microsoft Word and Excel efficiently.<br>• Maintain and prioritize daily tasks to ensure all work is organized and completed on time.<br>• Deliver exceptional service by addressing inquiries and fostering trust with clients and team members.<br>• Participate actively in team discussions and contribute to a collaborative work environment.<br>• Assist in the preparation of reports, documents, and other materials as needed.<br>• Uphold a high standard of professionalism and confidentiality while handling sensitive information.
<p>Our company is seeking a talented Medical Accounts Receivable Specialist to join our team in a fully remote capacity. The ideal candidate is detail-oriented, proactive, and experienced in healthcare accounts receivable processes, with strong problem-solving and communication skills.</p><p><br></p><p><strong><em>Please note: Candidates must reside in the United States but may not live in California, New York, Washington, or Colorado.</em></strong></p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm EST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Examine denied and unpaid medical claims to determine and document reasons for discrepancies.</li><li>Communicate directly with payers to follow up on outstanding claims, submit technical and clinical appeals, resolve payment variances, and secure timely and accurate reimbursement.</li><li>Identify root causes for underpayments, denials, and payment delays and collaborate with management to address trends in accounts receivable.</li><li>Maintain current knowledge of federal/state regulations and payer-specific requirements; act in compliance with all applicable rules.</li><li>Document all account activities accurately in the client’s host or tracking system, including contact details and essential claim information.</li><li>Proactively recommend process improvements and communicate claim and payment trends to management.</li><li>Employ critical thinking and strong problem-solving skills to resolve outstanding account balances while meeting productivity and quality standards.</li></ul><p><br></p>
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located downtown, Indianapolis. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p><strong>Shift</strong>: Monday-Friday: 1p-9:30p</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a vital role in ensuring the smooth operation of the front desk and related administrative tasks. This is a part-time opportunity requiring 20-30 hours per week, offering a dynamic and engaging work environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Greet and assist visitors, ensuring a welcoming and detail oriented atmosphere.</p><p>• Manage incoming and outgoing mail, including sorting and organizing deliveries.</p><p>• Oversee the setup and cleanup of conference rooms to ensure readiness for meetings.</p><p>• Stock and maintain the break room with necessary supplies and refreshments.</p><p>• Handle phone calls efficiently using a multi-line switchboard system.</p><p>• Provide concierge services to support staff and guests as needed.</p><p>• Maintain cleanliness and organization of the front desk area.</p><p>• Assist with administrative tasks as assigned to support office operations.</p>
<p>We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am -5:30pm + Rotating weekends and holidays</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul><p><br></p>
<p>Our team is seeking a dedicated Medical Front Office Specialist to provide best-in-class service to patients and visitors in a fast-paced healthcare environment. This is a vital role within the clinic, supporting both our providers and patients through exceptional customer service and efficient administrative operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 12:30p – 5:30p</p><p>Tuesday 8:00a – 5:30p</p><p>Wednesday 8:00a – 5:30p</p><p>Thursday 7:30a – 5:30p</p><p>Friday 7:30 – 4:30p</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors, creating a professional and welcoming atmosphere </li><li>Answer incoming calls, schedule appointments, and manage the provider’s calendar.</li><li>Register new patients, verify insurance, and maintain electronic medical records.</li><li>Collect co-pays and process payments accurately.</li><li>Provide timely and courteous responses to patient inquiries and resolve issues as needed.</li><li>Coordinate patient flow, ensuring timely check-in and check-out.</li><li>Ensure confidentiality and compliance with HIPAA and all applicable regulations.</li><li>Assist with other front office duties as assigned.</li></ul><p><br></p>
We are looking for a skilled Office Manager to oversee and manage front office operations in Indianapolis, Indiana. In this Contract to permanent position, you will collaborate closely with the team to ensure smooth administrative processes, maintain office efficiency, and support essential business functions. This role requires keen attention to detail, exceptional organizational skills, and the ability to balance multiple priorities effectively.<br><br>Responsibilities:<br>• Coordinate daily front office operations to ensure an attentive and efficient work environment.<br>• Manage office supplies inventory, ensuring timely procurement and availability.<br>• Assist in payroll management, including compliance and tax-related processes.<br>• Utilize accounting and payroll software to support financial operations and reporting.<br>• Support construction management and general contracting activities as needed.<br>• Maintain communication with labor unions and ensure compliance with related regulations.<br>• Handle accounts payable and accounts receivable tasks with accuracy and timeliness.<br>• Prepare and present administrative reports while maintaining thorough documentation.<br>• Manage inbound calls and provide excellent customer service.<br>• Collaborate with team members to improve organizational processes and workflows.
<p>The Titles Administrative Assistant position will support the Titles Department by efficiently performing duties related to Titles operations to meet monthly funding goals. The Titles Administrative Assistant is responsible for managing the mail, and accurate and efficient organization/filing of documents. The position requires a high degree of professionalism, customer service, discretion, initiative, flexibility, and dependability. </p><p><br></p><p><strong><u>Essential Functions: </u></strong></p><ul><li>Receiving, sorting, and delivering USPS mail, FedEx, and UPS Processing, scanning, and filing documents </li><li>Notating and dating records </li><li>Demonstrating office procedures with a working knowledge of office equipment: computers, laptops, scanners, etc. </li><li>Using time management skills to prioritize assigned duties to meet workload needs </li><li>Preparing, organizing and storing information in paper and digital form Provide ad hoc support for the team as needed</li></ul>
<p>We are looking for an experienced LOA Specialist to manage and coordinate leave requests and accommodations for external clients. This role requires a proactive approach to administering leave processes, ensuring compliance with multi-state regulations, and maintaining effective communication with all stakeholders. The ideal candidate will contribute to a positive client experience through attention to detail, strong organizational skills, and superior customer service.</p><p><br></p><p>Responsibilities:</p><p>• Administer and oversee leave requests and accommodations for external clients, ensuring compliance with relevant regulations.</p><p>• Facilitate the leave administration process, including handling accommodations and coordinating with appropriate parties.</p><p>• Manage return-to-work procedures and ensure seamless transitions for employees.</p><p>• Utilize a web-based platform to monitor and manage leaves of absence across multiple states.</p><p>• Maintain clear and consistent communication with clients, supervisors, employees, and internal teams throughout the leave process.</p><p>• Provide guidance on documentation requirements and responsibilities for all involved parties.</p><p>• Collaborate with internal teams to address benefit-related inquiries and ensure accurate information is provided.</p><p>• Ensure compliance with multi-state regulatory requirements and company policies.</p><p>• Monitor and update records related to leave administration and benefit accommodations.</p><p>• Assist with COBRA administration and other benefit-related tasks as needed.</p>
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
<p>Do you possess excellent organizational skills and enjoy working in a fast-paced environment? Robert Half is seeking Administrative Assistants to support our clients’ frequent needs in the area. The Administrative Assistant roles typically include answering busy phone lines, greeting walk-in guests, and handling general clerical responsibilities. This is a dynamic position for an individual who is organized and committed to working with great companies. The Administrative Assistant will assist with filing, copying, and faxing for multiple departments. The Administrative Assistant will check mail and emails daily, respond to inquiries, forward communication, when necessary, set appointments, handle filing, and assist in coordinating schedules and activities. These roles will require strong computer and data entry skills, so proficiency in Microsoft Word and Microsoft Excel is preferred. The successful Administrative Assistant will be detail-oriented, have strong problem-solving skills, be able to communicate effectively, and have excellent customer service skills. The ideal Administrative Assistant will be self-directed, articulate, and provide positive attention to clients and vendors. </p>
<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting</li><li>Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software</li><li>Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues</li><li>Work closely with other IT team members to resolve technical issues and improve processes</li><li>Provide excellent customer service and effectively communicate technical solutions to non-technical users</li><li>Participate in the development and implementation of technical policies, procedures, and best practices</li><li>Participate in the development and maintenance of technical documentation</li><li>Stay up-to-date with new technologies and industry trends</li></ul><p><br></p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Indianapolis, Indiana. This long-term contract position offers an excellent opportunity to showcase your expertise in IT support and troubleshooting. The ideal candidate will play a vital role in ensuring smooth technical operations and providing exceptional service to end-users.<br><br>Responsibilities:<br>• Respond promptly to incoming service desk tickets and provide effective solutions to technical issues.<br>• Manage and maintain user accounts within Active Directory, ensuring proper permissions and security protocols.<br>• Troubleshoot and resolve software and hardware problems related to Microsoft Windows 10 systems.<br>• Provide guidance and support to end-users experiencing technical difficulties.<br>• Monitor system performance and address potential issues proactively.<br>• Document resolutions and maintain accurate records of support interactions.<br>• Install, configure, and update software applications as required.<br>• Collaborate with other IT team members to implement improvements and optimize workflows.<br>• Deliver exceptional customer service while maintaining a detail-oriented approach.<br>• Ensure compliance with internal IT policies and procedures.
<p>We are looking for a detail-oriented Administrative Assistant to join our team in Fishers, Indiana. This position offers the opportunity to support daily operations by handling administrative tasks, ensuring smooth communication, and maintaining organized workflows. The ideal candidate will be adaptable, attentive to detail, and skilled in managing multiple responsibilities efficiently.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide administrative support by organizing schedules, managing appointments, and coordinating meetings.</p><p>• Handle incoming calls with courtesy, addressing inquiries and directing them appropriately.</p><p>• Perform data entry tasks with accuracy and efficiency to maintain records and documentation.</p><p>• Assist in maintaining a well-organized office environment by managing supplies and resources.</p><p>• Serve as the first point of contact for visitors and clients, ensuring a welcoming reception experience.</p><p>• Prepare and distribute correspondence, reports, and other documentation as needed.</p><p>• Collaborate with team members to facilitate smooth communication and workflow processes.</p><p>• Uphold confidentiality and ensure sensitive information is handled securely.</p><p>• Support day-to-day operations by completing miscellaneous administrative tasks as required.</p>
<p>COMPANY OVERVIEW </p><p>Our Client is seeking a CNC Machinist with at least 3-5 years’ experience to join our growing company. The CNC Machinist will be performing the activities related to the production, assembly and delivery of all the parts and equipment needed to support the company.</p><p><br></p><p>ESSENTIAL FUNCTIONS </p><p>Program, set up and operate CNC equipment. Ability to use CAM and CAD software. Operate and maintain assigned shop equipment Fabricate parts needed for assembly. Assemble items to include fit and function adjustments. Communicate needs for tools, machines, equipment, and materials. Complete tasks in order to maintain department schedule. Help maintain the tooling and materials for the efficient operation of the shop. Maintains product and company reputation by complying with federal and state regulations. Applies knowledge and best practices to make continuous improvement recommendations to drive results and provide input into best practice development. Performs other related duties as assigned.</p><p><br></p><p> KNOWLEDGE-SKILLS-ABILITIES </p><p>Physical Ability – Must be able to work in a fabrication and machining environment. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Time Management - Managing one's own time. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Coordination - Adjusting actions in relation to others' actions. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking, so others will understand. Written Comprehension – The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Written Expression - The ability to communicate information and ideas in writing so others will understand.</p>
1. Analyze sales history and inventory levels for purposes of re-ordering stock merchandise.<br>2. Enter and transmit purchase orders to suppliers.<br>3. Follow-up with suppliers to insure the receipt and accuracy of purchase orders, and the timely delivery of product.<br>4. Send necessary components to suppliers to aid in the production of certain items.<br>5. Assist in resolving any production, shipping, receiving & billing errors.<br>6. Identify and resolve any product quality issues with the supplier.<br>7. Obtain quotes and pricing information from suppliers and maintain supplier pricing spreadsheets.<br>8. Update and maintain the Product, Purchasing, and Supplier Databases.<br>9. Assist in maintaining the accuracy of inventory data.<br>10. Maintain communication with Customer Service regarding merchandise and delivery issues.<br>11. Act as an official representative of the Emblem Sales Division at Department Conventions, Conferences, and at the National Convention as needed. Duties at convention include setting up the sales area, selling, resolving problems, packing up, and other tasks as required.<br>12. Identify problems and determine and implement solutions.<br>13. Prepare statistical reports for management.<br>14. Assist Managers in all duties as directed.<br>15. Other duties as assigned.
We are looking for a dedicated Receptionist to join our team on a long-term contract basis in Indianapolis, Indiana. In this role, you will play a key part in supporting the daily operations of a non-profit organization by managing administrative tasks and ensuring smooth communication across teams. This position offers an opportunity to contribute to the success and efficiency of our services while interacting with clients and staff in a detail-oriented and welcoming manner.<br><br>Responsibilities:<br>• Manage the front desk area to maintain a clean, organized, and welcoming environment for clients and visitors.<br>• Handle client intake processes, including evaluating calls, scheduling appointments, and managing account information.<br>• Collect and verify insurance details, process intake paperwork, and ensure accurate data entry into electronic healthcare systems.<br>• Review provider-submitted charges and post payments using Electronic Health Records software.<br>• Educate staff and providers on the use of Electronic Health Records systems and assist with troubleshooting as needed.<br>• Collaborate with the business office on financial tasks such as bookkeeping, client revenue tracking, and deposit management.<br>• Support marketing efforts by assisting with website updates, mailings, and registrations for programs and seminars.<br>• Provide clear communication to administrative assistants and detail-oriented providers, ensuring seamless coordination and understanding of procedures.<br>• Assist therapists with orientation on administrative practices and offer ongoing consultation regarding client account management.<br>• Attend staff meetings and generate reports as requested to support organizational goals.
<p>We are looking for a dedicated<strong> Part-time</strong> Customer Experience Specialist to join our team in Carmel, Indiana. In this long-term contract position, you will play a key role in ensuring exceptional customer satisfaction and retention by addressing customer needs and collaborating across departments. This role requires strong communication skills, proficiency in technology tools, and a focus on improving processes to enhance overall customer experiences. <strong>This position is on-site on Tuesday, Wednesday and Thursday 10:00am-2:00pm.</strong></p><p><br></p><p>Responsibilities:</p><p>• Collect and document customer feedback using survey tools to ensure accurate reporting.</p><p>• Analyze feedback and share insights with management to drive strategic improvements.</p><p>• Monitor customer check-in schedules and track completion statuses effectively.</p><p>• Utilize AI tools and software like Microsoft Outlook, Teams, Excel, and Word to summarize feedback and communicate efficiently.</p><p>• Collaborate with sales, operations, and technical teams to deliver seamless customer experiences.</p><p>• Participate in initiatives to improve processes and refine program strategies.</p><p>• Provide valuable feedback to leadership to inform decision-making and enhance customer satisfaction.</p><p>• Respond promptly and professionally to customer inquiries via email and other platforms.</p>
We are looking for an experienced Contract Administrator to join our team on a long-term contract basis in Indianapolis, Indiana. In this role, you will focus on managing and negotiating nondisclosure agreements, collaborating with supply chain professionals, legal teams, and external stakeholders. You will play a key part in ensuring compliance with legal and contractual standards while safeguarding proprietary information.<br><br>Responsibilities:<br>• Review and analyze nondisclosure agreement requests to ensure compliance with organizational policies and legal standards.<br>• Negotiate contract terms with supply chain partners to protect proprietary information and meet business objectives.<br>• Collaborate with legal counsel and stakeholders to develop effective negotiation strategies.<br>• Maintain accurate documentation and repositories for agreements and related contractual provisions.<br>• Conduct legal and financial analysis to support decision-making and contractual negotiations.<br>• Ensure alignment with company policies, customer specifications, and FAA regulations during contract administration.<br>• Coordinate with suppliers and partners to address issues related to purchase orders and quotations.<br>• Oversee SharePoint administration for managing contractual documents and data.<br>• Provide training and guidance on contract negotiation processes and supply chain logistics.<br>• Monitor compliance with intellectual property protocols and other legal requirements.
