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    27 results for Help Desk Tier 3 in Houston Tx

    Fleet Application Support We are inviting applications for the role of Fleet Application Support, based in Houston, Texas. The selected candidate will be responsible for assisting with the planning, development, implementation, and support of tanker operations applications and other applications as required. The role entails working in a dynamic environment and necessitates an individual with a strong understanding of application architecture best practices.<br><br>Responsibilities<br><br>• Actively participating in the management activities of application vendors.<br>• Assisting in defining and gathering business needs in the area of information system solutions.<br>• Creating detailed IT solutions/services designs, ensuring they meet quality and performance requirements, and adhere to architectural roadmaps.<br>• Assisting with the development, building, configuring, customizing, integrating, and unit testing of solutions.<br>• Testing, debugging, and documenting applications while validating that the solutions meet quality, performance, architectural, and functional requirements.<br>• Assisting in the implementation of applications, including analyzing the current system environment, using technical tools and utilities, performing complex product customization, and developing implementation and verification procedures.<br>• Performing all activities associated with the implementation and maintenance of applications, while developing and recommending technical strategies and solutions to management.<br>• Managing configurations and ensuring other IT components needed to deliver IT services are identified, accounted for, reported, verified, and audited.<br>• Building and maintaining strong partnerships with business and application owners and other IT managers, while working with business users to identify and prioritize application support needs, issues, and development projects.<br>• Assisting the Manager on sourcing to ensure the best possible options are selected.<br>• Ensuring compliance with the Company's policies and Code of Conduct and Business Ethics (CoBE). Cybersecurity Program Manager <p>We are in the process of recruiting a Cybersecurity Program Manager based in Houston, Texas. The role is primarily focused on overseeing and driving the execution of our Operational Technology Cybersecurity Program. The job involves leading a multidisciplinary team and managing the planning, implementation, and optimization of cybersecurity controls. This opportunity offers a contract to permanent employment scenario.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and drive the execution of Operational Technology Cybersecurity Program</p><p>• Lead a multidisciplinary team of personnel, contractors, and service integrators</p><p>• Manage the planning, implementation, and optimization of cybersecurity controls</p><p>• Ensure that implementation and prescribed activities are carried out in accordance with specified objectives</p><p>• Plan and develop methods and procedures for accomplishing program objectives</p><p>• Interact and consult with third-party vendors on different programs</p><p>• Ensure accurate documentation and reporting of program activities</p><p>• Provide training to team members on program procedures and policies</p><p>• Maintain clear and effective communication with stakeholders from different parts of the organization</p><p>• Monitor program progress and make necessary adjustments to ensure successful implementation</p><p>• Handle multiple projects and programs in parallel and manage associated challenges.</p>