We are looking for a dedicated Customer Service Representative to join our team in Hartland, Wisconsin. This role involves managing customer interactions, processing orders, and handling accounts receivable tasks while ensuring efficient communication with various customer classes. The ideal candidate will have experience in consumer goods and be comfortable performing diverse responsibilities, including social media marketing and front desk duties. This is a Contract to long-term position, offering an opportunity to transition into a lasting role.<br><br>Responsibilities:<br>• Process order receipts and confirmations for retail, corporate, and wholesale customers.<br>• Accurately enter and route orders for various customer categories, including wholesale, distributors, web, retail, donations, and exports.<br>• Handle accounts receivable tasks such as invoicing, deposits, and responding to inquiries.<br>• Address customer service needs, including complaints, product inquiries, and requests for purchasing information.<br>• Manage donation requests and set up new customer profiles in the database.<br>• Perform filing and maintain organization for front desk and reception duties.<br>• Monitor aged receivables on a weekly basis to ensure timely follow-up.<br>• Generate monthly customer statements and prepare salesperson commission reports.<br>• Assist with social media marketing efforts on platforms like Facebook, Instagram, and Pinterest.<br>• Conduct annual tasks such as trade show lead follow-ups and rotating stock in the showroom.
We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this role, you will provide exceptional support to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position offering the opportunity to develop strong relationships with clients and contribute to a non-profit organization.<br><br>Responsibilities:<br>• Handle incoming calls promptly and professionally to address customer inquiries and concerns.<br>• Provide accurate information about products, services, and policies to customers.<br>• Process orders and manage data entry tasks with precision and attention to detail.<br>• Monitor and resolve customer issues effectively, ensuring satisfaction.<br>• Collaborate with team members to improve service delivery and streamline processes.<br>• Maintain a thorough understanding of organizational policies and procedures.<br>• Assist with outbound calls when required, ensuring follow-up on customer requests.<br>• Document customer interactions and maintain accurate records.<br>• Identify opportunities to enhance customer experiences and suggest solutions.<br>• Uphold the organization's mission and values in all customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract position, you will play a key role in ensuring customers receive outstanding support and assistance. The ideal candidate will possess strong communication skills and a commitment to delivering exceptional service in a non-profit setting.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries via phone, email, or other communication channels with professionalism and efficiency.<br>• Handle order entry tasks with accuracy and attention to detail.<br>• Provide clear and effective solutions to customer concerns, ensuring their satisfaction.<br>• Manage inbound and outbound calls to address customer needs and resolve issues.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to improve customer service processes and experiences.<br>• Stay informed about organizational policies and updates to provide accurate information.<br>• Assist customers with navigating services and resources offered by the organization.<br>• Ensure timely follow-up on unresolved inquiries and provide updates as needed.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills.<br><br>Responsibilities:<br>• Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns.<br>• Process customer orders accurately while maintaining attention to detail.<br>• Collaborate with other team members to ensure seamless communication and customer service delivery.<br>• Manage both inbound and outbound calls, addressing customer needs effectively.<br>• Maintain accurate records of customer interactions and transactions.<br>• Provide product and service information to customers in a clear and concise manner.<br>• Resolve complaints and escalate issues when necessary to ensure customer satisfaction.<br>• Prioritize tasks to meet performance metrics and deadlines.<br>• Continuously improve knowledge of company policies and procedures to enhance service quality.<br>• Support the team in achieving customer service goals and objectives.
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
<p>We are looking for a detail-oriented Billing Specialist for a Mount Pleasant, WI area organization. In this role, you will be responsible for managing billing operations, ensuring accuracy in financial transactions, and supporting project-related invoicing. This position offers an opportunity to work in a dynamic environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue accurate billing statements for projects and services.</p><p>• Maintain and update billing systems to ensure timely invoicing and record-keeping.</p><p>• Verify and reconcile billing data to ensure accuracy and compliance with company standards.</p><p>• Collaborate with project teams to coordinate billing schedules and address any discrepancies.</p><p>• Monitor accounts receivable and follow up on outstanding payments.</p><p>• Generate financial reports related to billing and revenue.</p><p>• Assist with the implementation or updates of billing software as required.</p><p>• Respond to client inquiries regarding invoices and resolve any billing concerns.</p><p>• Support the finance team with other administrative tasks as needed.</p>
<p>Robert half is partnering with Delafield, WI area client in the recruiting for an Accounting Specialist to focus on accounts payable (AP), month-end close processes, and general ledger (GL) maintenance, with additional responsibilities supporting branches with inventory coordination. The successful candidate will play a key role in ensuring accurate financial records, timely processing, and support for branch-level operations.</p><p><br></p><p>This is a permanent placement opportunity with health, dental, vision insurance, 401k match and paid time off. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all AP functions, including invoice processing, vendor communications, payment runs, and reconciliation of AP sub-ledger to the GL.</li><li>Prepare and post journal entries, ensuring the accuracy and completeness of financial transactions.</li><li>Participate in month-end close activities, including account reconciliations, accruals, and preparation of schedules.</li><li>Maintain and reconcile the general ledger, investigating variances and resolving discrepancies as needed.</li><li>Support the branches with inventory-related tasks, such as assisting with inventory counts, reconciliation between physical and system inventory, and processing inventory adjustments.</li><li>Coordinate with branch managers and warehouse teams to resolve inventory discrepancies and implement process improvements.</li><li>Assist with preparation of management reports, financial schedules, and ad-hoc analysis as requested.</li><li>Ensure compliance with company policies, financial controls, and relevant accounting standards.</li><li>Collaborate cross-functionally to facilitate smooth information flow between branches and the main office.</li><li>Maintain organized and up-to-date accounting records and documentation.</li></ul><p><br></p>
<p>Robert Half is looking for a Litigation Paralegal to join a reputable law firm in Milwaukee, Wisconsin. In this role, you will provide critical support to attorneys throughout all stages of litigation, including case preparation, trial execution, and post-trial activities. This position also involves managing the full eDiscovery lifecycle, ensuring best practices are applied to the identification, preservation, review, and production of electronically stored information.</p><p><br></p><p>Responsibilities:</p><ul><li>Prepare and organize legal documents such as briefs, subpoenas, witness disclosures, and exhibits under attorney supervision.</li><li>Support attorneys in managing discovery processes, court filings, and litigation-related tasks.</li><li>Oversee electronic document databases and eDiscovery platforms to ensure data accuracy and accessibility.</li><li>Develop and maintain consistent eDiscovery workflows, documentation, and best practices.</li><li>Collaborate with vendors for litigation and eDiscovery services, including forensic investigations and trial support.</li><li>Stay updated on advancements in eDiscovery technology and litigation trends, particularly in Artificial Intelligence.</li><li>Assist in trial preparation and presentation, ensuring all materials and exhibits are ready and accessible.</li><li>Manage case-related deadlines and schedules to ensure timely and efficient completion of litigation tasks.</li><li>Coordinate with internal teams and external clients to facilitate smooth case management and communication.</li><li>Contribute to post-trial documentation and follow-up activities as needed.</li></ul>
