<p>We are looking for a skilled Technical Project Analyst to oversee and execute complex technology programs while ensuring alignment with organizational objectives. This position is based in Hartford County, Connecticut, and is a contract opportunity with the potential for a long-term role. The ideal candidate will possess a strong blend of technical expertise, project management capabilities, and leadership skills to drive successful program outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end planning, execution, and delivery of technology programs involving diverse stakeholders and systems.</p><p>• Develop comprehensive project plans, schedules, and risk management strategies to ensure timely delivery.</p><p>• Analyze technical and business requirements to design effective solutions that meet organizational goals.</p><p>• Identify potential risks within programs and implement proactive mitigation measures.</p><p>• Conduct data validation and quality assurance to maintain program integrity and success.</p><p>• Prepare and present detailed reports on program progress, risks, and outcomes to stakeholders.</p><p>• Facilitate meetings and manage collaboration across internal teams and external partners.</p><p>• Coordinate with developers, engineers, and business teams to ensure technical feasibility and alignment.</p><p>• Document processes, configurations, and system changes for compliance and future reference.</p><p>• Monitor project progress to ensure adherence to quality standards and organizational expectations.</p>
<p><strong>Business Intelligence Analyst</strong></p><p><br></p><p><strong>Location:</strong> Fully Remote (New Haven, CT)</p><p><strong>Employment Type:</strong> 3-Month Contract to Permanent</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking an experienced Business Intelligence Analyst to support enterprise reporting, analytics, and data-driven decision-making. This role works closely with business and technical stakeholders to deliver insights that inform strategy, operations, and performance. The ideal candidate brings a strong analytical foundation, sound business judgment, and the ability to operate with minimal oversight in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business leaders and functional teams to translate high-level objectives into analytical and reporting solutions</li><li>Design, develop, and maintain dashboards, reports, and analytical models that support both strategic and operational decision-making</li><li>Interpret complex data sets to identify trends, risks, and opportunities across the organization</li><li>Provide guidance on data usage, definitions, and best practices to ensure consistency and reliability</li><li>Support data quality initiatives, validation efforts, and continuous improvement of reporting processes</li><li>Perform ad hoc analysis and provide executive-ready insights as business needs evolve</li><li>Communicate findings clearly and confidently to technical and non-technical audiences</li><li>Contribute to longer-term analytics and reporting roadmaps as needed</li></ul><p><br></p>
<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
