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15 results for Service Support Administrative in Green Bay, WI

Customer Service Representative
  • Chilton, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Process applications efficiently and accurately, ensuring all required information is complete.</p><p>• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.</p><p>• Handle outbound calls to follow up on application statuses or gather additional information when necessary.</p><p>• Manage order entry tasks, updating records and maintaining data integrity.</p><p>• Utilize computer systems to track, update, and process customer information.</p><p>• Support administrative tasks related to application processing and customer communication.</p><p>• Collaborate with team members to resolve issues and improve service delivery.</p><p>• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.</p><p>• Ensure compliance with company policies and procedures while handling sensitive information.</p><p>• Identify opportunities for process improvements and contribute suggestions to enhance workflow.</p>
  • 2026-02-13T15:53:44Z
Customer Service Representative
  • Oconto, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are seeking a dedicated Customer Service Representative for a contract role based in Oconto, Wisconsin. This position involves supporting customers through application processing, handling inquiries, and maintaining clear, professional communication. Strong customer service skills and computer proficiency are essential.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process applications in line with company standards</li><li>Handle inbound calls promptly, providing clear and helpful support</li><li>Make outbound calls to follow up on inquiries and resolve issues</li><li>Maintain detailed documentation of customer interactions and application progress</li><li>Partner with internal team members to address complex customer concerns</li><li>Use computer systems to input, track, and manage application data</li><li>Deliver empathetic, professional service that meets customer needs</li><li>Ensure all interactions comply with company policies and procedures</li><li>Support order entry tasks to maintain smooth operational workflows</li><li>Serve as a dependable point of contact, building positive customer relationships</li></ul><p><br></p>
  • 2026-02-13T17:58:41Z
Customer Service Representative
  • Shawano, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Shawano, Wisconsin. This role involves assisting customers with inquiries, processing applications, and ensuring a smooth and efficient experience for all stakeholders. The ideal candidate thrives in a customer-focused environment and demonstrates strong communication and computer skills.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries promptly and professionally, ensuring satisfaction.</p><p>• Process applications accurately and efficiently, following established procedures.</p><p>• Maintain detailed records of customer interactions and transactions using provided systems.</p><p>• Handle both inbound and outbound calls to address questions and resolve concerns.</p><p>• Collaborate with team members to improve service delivery and streamline processes.</p><p>• Provide support for order entry tasks, ensuring data integrity and accuracy.</p><p>• Identify and escalate issues requiring additional attention or resolution.</p><p>• Deliver exceptional service while adhering to organizational policies and standards.</p>
  • 2026-02-13T15:38:39Z
Customer Service Representative
  • Oshkosh, WI
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • We are looking for a skilled Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. This role involves providing exceptional support to customers while efficiently processing applications and maintaining accurate records. If you have a background in customer service and enjoy working in a non-profit environment, we encourage you to apply.<br><br>Responsibilities:<br>• Respond to inbound and outbound customer inquiries promptly and professionally.<br>• Process applications accurately while ensuring all required information is complete.<br>• Maintain detailed records of customer interactions and application statuses.<br>• Address customer concerns and provide solutions in a friendly and empathetic manner.<br>• Collaborate with team members to improve processes and enhance customer satisfaction.<br>• Utilize computer systems effectively to input and retrieve data.<br>• Handle order entry tasks with precision and attention to detail.<br>• Support call center operations by managing high call volumes efficiently.<br>• Deliver excellent service while adhering to organizational policies and procedures.
  • 2026-02-13T15:53:44Z
Help Desk Analyst II
  • Appleton, WI
  • onsite
  • Temporary
  • 22.00 - 24.50 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Appleton, Wisconsin. This role involves providing hands-on technical support and expertise to ensure smooth operations for users and devices. As part of this long-term contract position, you will work onsite Monday through Friday, collaborating closely with team members in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Prepare and configure devices for new and existing users, ensuring readiness for deployment.<br>• Respond to deskside support requests and troubleshoot technical issues efficiently.<br>• Assist with triage and resolution of service desk tickets, handling Level 1 and light Level 2 tasks.<br>• Provide coverage for onsite support during team absences or scheduling changes.<br>• Perform hardware replacements, desktop imaging, and device setup tasks.<br>• Utilize management tools to oversee device configurations and deploy software updates.<br>• Update and manage user groups within Active Directory, ensuring proper access permissions.<br>• Collaborate with team members in real-time via chat to address and resolve technical challenges.
  • 2026-02-20T16:53:45Z
Sytline/Epicor Admin
  • Green Bay, WI
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 48.00 USD / Hourly
  • <p>We are looking for an experienced Epicor/Syteline Consultant to join our team in Green Bay, Wisconsin. In this Contract to permanent role, you will play a critical part in supporting and enhancing our ERP and CRM systems, with a strong focus on report writing and administrative tasks. This position requires a detail-oriented individual who can collaborate with various departments, address technical challenges, and provide insights for system improvements.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop custom reports to meet the needs of various departments, ensuring accuracy and usability.</p><p>• Act as a technical liaison between end-users and system administrators, providing solutions to technical inquiries and challenges.</p><p>• Research and resolve issues within the Syteline ERP system, ensuring seamless functionality.</p><p>• Collaborate with the team on system upgrades and enhancements, including participation in the potential migration to cloud-based solutions.</p><p>• Streamline and optimize the report library by consolidating similar reports into reusable formats.</p><p>• Provide administrative support for ERP and CRM systems, maintaining data integrity and system performance.</p><p>• Work closely with stakeholders, including sales teams, project managers, and shop floor personnel, to understand reporting needs and deliver effective solutions.</p><p>• Utilize Microsoft SQL and SSRS for database queries and reporting.</p><p>• Explore opportunities to incorporate Power BI for advanced analytics and visualization.</p><p>• Ensure system configurations align with business requirements and support ongoing improvements.</p>
  • 2026-01-30T16:23:42Z
Business Systems Administrator
  • Appleton, WI
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced Business Systems Administrator to support and optimize critical enterprise systems for a company near Appleton. This role is responsible for system configuration, security, performance monitoring, and end user support. You will work closely with business stakeholders and IT teams to implement upgrades, enhance functionality, and ensure data integrity across platforms.</p><p><br></p><p>This is an opportunity to play a key role in improving operational efficiency through technology, while contributing to cross functional initiatives and long term system strategy.</p><p><br></p><p><strong>What You'll Do:</strong></p><p> • Administer and configure core business systems, including user access, security settings, workflows, and module customizations</p><p> • Monitor system performance and health metrics, proactively identifying and resolving issues to reduce downtime</p><p> • Serve as the primary point of contact for end users, troubleshooting system issues and coordinating with external vendors when needed</p><p> • Plan and implement system upgrades, patches, and enhancements in partnership with internal teams and third party providers</p><p> • Support integrations between enterprise platforms such as ERP, WMS, CRM, eCommerce, and business intelligence systems</p><p> • Perform routine data audits and integrity checks to ensure accuracy and reliability</p><p> • Create and maintain documentation including user guides, technical specifications, and standard operating procedures</p><p> • Contribute to disaster recovery and business continuity planning for mission critical systems</p><p> • Act as a subject matter expert on cross functional technology initiatives</p><p> • Recommend improvements and innovative solutions based on evolving best practices</p>
  • 2026-02-20T02:28:45Z
Desktop Support Analyst
  • Green Bay, WI
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • <p>We are seeking an <strong>IT Support Specialist I</strong> to support and maintain technical infrastructure across a growing enterprise environment. This role provides hands-on support for end-user technology, ensuring timely resolution of issues and a positive user experience through responsive service and direct collaboration with business teams.</p><p>This position is ideal for someone who enjoys a mix of desktop support, hardware troubleshooting, and user interaction in a fast-paced operational environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide frontline support for end-user workstations, hardware, and related software (including scan guns, label printers, laptops, tablets, and peripherals)</li><li>Diagnose and resolve hardware and software issues, implementing effective corrective solutions</li><li>Participate in IT documentation and knowledge base updates to support team efficiency</li><li>Assist with system imaging, equipment deployment, and lifecycle management</li><li>Support system changes, upgrades, and rollouts affecting end users</li><li>Collaborate with third-party IT vendors providing equipment and support services</li><li>Respond promptly to system outages and service disruptions to minimize downtime</li><li>Partner with team members to deliver consistent, high-quality IT support</li></ul><p>Qualifications</p><p>Required</p><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, </li><li><strong>or</strong> 2+ years of direct IT support experience</li><li>Experience with Microsoft operating systems, Active Directory, and domain environments</li><li>Hands-on experience with Windows OS and Microsoft 365 suite</li><li>Strong troubleshooting and problem-solving skills</li></ul><p>Preferred</p><ul><li>Experience supporting Apple devices</li><li>Exposure to manufacturing or operational environments</li></ul><p><br></p><p>What We’re Looking For</p><ul><li>Strong customer service mindset and communication skills</li><li>Ability to work onsite and collaborate directly with end users</li><li>Organized and detail-oriented approach to documentation and processes</li><li>Willingness to learn and grow within IT operations</li></ul>
  • 2026-02-18T19:33:49Z
Client Service Specialist
  • Oshkosh, WI
  • onsite
  • Temporary
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a dedicated Client Service Specialist to join our team in Oshkosh, Wisconsin. In this contract role, you will provide vital support to financial advisors and help deliver top-notch client experiences. Your responsibilities will include preparing for client meetings, managing follow-up tasks, and ensuring operational processes run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Provide daily assistance to financial advisors by addressing client inquiries and handling administrative tasks.</p><p>• Organize and prepare detailed materials for client meetings, including account summaries and financial reports.</p><p>• Ensure timely completion of post-meeting follow-ups and other assigned tasks.</p><p>• Process account-related requests such as applications, transfers, and maintenance updates accurately.</p><p>• Monitor workflows to maintain precision and ensure deadlines are met.</p><p>• Maintain client records, both digital and physical, in compliance with organizational standards.</p><p>• Utilize company software to document client interactions and track activities.</p><p>• Create thorough and accurate reports, presentations, and spreadsheets.</p><p>• Support the preparation of client-facing materials, including planning documents and communications.</p>
  • 2026-01-23T19:18:42Z
Database Administrator
  • Appleton, WI
  • onsite
  • Contract / Temporary to Hire
  • 47.50 - 55.00 USD / Hourly
  • <p>We are seeking an experienced <strong>Database Administrator</strong> to join a mid-to-large enterprise environment supporting critical business systems. This is an <strong>onsite, contract-to-hire</strong> opportunity with long-term potential for the right candidate.</p><p>What You’ll Be Doing</p><p>This role blends day-to-day operational support with project-based work:</p><ul><li>Support urgent database requests and tickets (approximately 5% of time)</li><li>Lead and assist with <strong>upgrades, migrations, and project work</strong> (about 50%)</li><li>Perform <strong>monitoring, health checks, and automation oversight</strong> (about 45%)</li><li>Review backup reports and troubleshoot backup or job failures</li><li>Support enterprise backup and disaster recovery processes</li><li>Collaborate with infrastructure and application teams across on-prem and cloud environments</li></ul><p>Technical Environment</p><p>You’ll work in a complex, enterprise-scale environment that includes:</p><ul><li>Microsoft SQL Server (2016, 2022)</li><li>Oracle (training and ramp-up supported)</li><li>Linux and Linux imaging</li><li>VMware (with potential changes in virtualization platforms)</li><li>Some Hyper-V</li><li>CIS imaging standards</li><li>Enterprise backup and disaster recovery solutions</li><li>On-prem and cloud-based systems</li><li>Support for large, mission-critical platforms (including SAP and SQL-based systems)</li></ul><p>Required Experience & Skills</p><ul><li><strong>5+ years of Database Administration experience</strong></li><li>Strong SQL Server administration background (SQL Server 2012 and newer required)</li><li>Hands-on experience with:</li><li>Daily database administration and health checks</li><li>Performance monitoring, tuning, and trend analysis</li><li>SQL Server upgrades and migrations (especially 2016 → 2022)</li><li>Working knowledge of:</li><li>SSMS and SSIS concepts</li><li>Backup, recovery, and maintenance strategies</li><li>Comfortable working in Linux-based environments</li><li>Willingness and ability to <strong>learn Oracle administration</strong> (prior Oracle experience not required)</li></ul><p>Nice to Have</p><ul><li>Experience in mixed virtualization environments (VMware / Hyper-V)</li><li>Exposure to enterprise-scale or highly regulated environments</li><li>Experience supporting both on-prem and cloud database platforms</li></ul><p>Why This Role?</p><ul><li>Clear path from <strong>contract to full-time</strong></li><li>Stable, long-term opportunity in a complex environment</li><li>Hands-on exposure to upgrades, migrations, and modernization efforts</li><li>Opportunity to expand skills across SQL Server, Oracle, and enterprise infrastructure</li></ul><p>If you’re a hands-on DBA who enjoys balancing operational support with project work—and you’re open to learning new technologies—this could be a great next step.</p>
  • 2026-01-30T15:38:43Z
Business Applications Architect
  • Green Bay, WI
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced <strong>Business Applications Architect</strong> to lead the design, evolution, and optimization of enterprise business systems, with primary responsibility for ERP platforms. This is a <strong>full-time, on-site </strong>role focused on aligning application architecture with organizational strategy while ensuring scalability, security, and seamless integration across the application landscape.</p><p><br></p><p>This position partners closely with business stakeholders, IT leadership, and technical teams to deliver reliable, future-ready solutions supporting finance, supply chain, and operational functions. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the overall architecture and long-term roadmap for ERP and related business applications across the enterprise.</li><li>Translate business requirements into scalable, secure, and maintainable technical solutions.</li><li>Lead system design efforts and oversee integrations between ERP and surrounding platforms (CRM, HRIS, financial systems, product configuration tools, and other enterprise applications).</li><li>Provide architectural guidance throughout project lifecycles, including planning, implementation, testing, and deployment.</li><li>Ensure application performance, data integrity, security, and compliance with organizational standards.</li><li>Serve as a technical leader for ERP developers and business analysts, providing mentorship and best-practice guidance.</li><li>Partner with internal teams and external vendors to deliver projects and ongoing system enhancements.</li><li>Evaluate new technologies and recommend improvements to modernize and optimize the business applications ecosystem.</li><li>Develop and maintain system architecture documentation, technical standards, and process artifacts.</li><li>Support Agile delivery practices and DevOps workflows where applicable.</li></ul>
  • 2026-02-06T15:28:47Z
Software Engineering Manager
  • Oshkosh, WI
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced IT Manager in the Applications and Development space. This role is responsible for leading the strategy, delivery, and ongoing support of core enterprise applications. This role manages internal development resources and external partners while ensuring application platforms are stable, secure, and aligned with business objectives. The position combines people leadership, technical oversight, and project execution to deliver scalable, reliable systems that support day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and manage application developers along with third-party vendors and consultants</li><li>Oversee application development, maintenance, and enhancements across ERP and legacy platforms</li><li>Partner with business stakeholders to translate requirements into effective technical solutions</li><li>Plan and deliver application projects on time and within budget</li><li>Manage system operations including availability, security, backup, and disaster recovery</li><li>Own custom development, integrations, and interfaces across the application landscape</li><li>Establish development standards, documentation, and governance practices (including EDI where applicable)</li><li>Define service level expectations and monitor team performance against operational metrics</li><li>Build and maintain vendor relationships, including contract and hardware management</li><li>Collaborate with IT leadership to align application strategy with organizational goals</li></ul><p><br></p>
  • 2026-02-06T15:28:47Z
Data Architect
  • Green Bay, WI
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>Robert Half is seeking an experienced Data Architect to design and lead scalable, secure, and high-performing enterprise data solutions. This role will focus on building next-generation cloud data platforms, driving adoption of modern analytics technologies, and ensuring alignment with governance and security standards.</p><p><br></p><p>You’ll serve as a hands-on technical leader, partnering closely with engineering, analytics, and business teams to architect data platforms that enable advanced analytics and AI/ML initiatives. This position blends deep technical expertise with strategic thinking to help unlock the value of data across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement end-to-end data architecture for big data and advanced analytics platforms.</li><li>Architect and build Delta Lake–based lakehouse environments from the ground up, including DLT pipelines, PySpark jobs, workflows, Unity Catalog, and Medallion architecture.</li><li>Develop scalable data models that meet performance, security, and governance requirements.</li><li>Configure and optimize clusters, notebooks, and workflows to support ETL/ELT pipelines.</li><li>Integrate cloud data platforms with supporting services such as data storage, orchestration, secrets management, and analytics tools.</li><li>Establish and enforce best practices for data governance, security, and cost optimization.</li><li>Collaborate with data engineers, analysts, and stakeholders to translate business requirements into technical solutions.</li><li>Provide technical leadership and mentorship to team members.</li><li>Monitor, troubleshoot, and optimize data pipelines to ensure reliability and efficiency.</li><li>Ensure compliance with organizational and regulatory standards related to data privacy and security.</li><li>Create and maintain documentation for architecture, processes, and governance standards.</li></ul>
  • 2026-02-17T05:43:41Z
Accountant
  • Appleton,, WI
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>We are seeking an Accountant to join our growing team with a focus on advanced financial modeling and supporting transaction feasibility work. This position offers the opportunity to make a meaningful impact through problem-solving, financial analysis, and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><ul><li>Build and maintain detailed feasibility models, including company valuation assumptions, transaction sizing, cash flow and debt service capacity analysis, repurchase obligation forecasts, and tax impact/contribution modeling.</li><li>Run multiple transaction scenarios and sensitivity analyses to evaluate structure sustainability and risk, identifying financial constraints, red flags, and limiting factors.</li><li>Prepare and organize clear, analytical outputs, schedules, and summaries for presentations.</li><li>Prepare cash flow models</li><li>Support transition from feasibility analysis to transaction execution and administration.</li><li>Maintain modeling templates, tools, and best practice standards.</li><li>Ensure analyses comply with IRS regulations and current industry standards.</li></ul><p><br></p><p><br></p>
  • 2026-02-11T22:23:38Z
DevOps Engineer
  • Appleton, WI
  • remote
  • Temporary
  • 50.00 - 70.00 USD / Hourly
  • We are looking for a Senior Engineer to join our team on a long-term contract basis in Appleton, Wisconsin. In this role, you will leverage your technical expertise to design and implement software solutions that align with organizational strategies. You will play a pivotal role in driving innovation, ensuring system scalability, and collaborating with cross-functional teams to deliver impactful outcomes.<br><br>Responsibilities:<br>• Develop and implement software solutions that meet business-critical needs, applying sound engineering practices.<br>• Collaborate with team members to establish and refine engineering standards, templates, and frameworks.<br>• Utilize technical expertise to solve complex problems and remove roadblocks, ensuring smooth project execution.<br>• Drive automation and process improvements to enhance system stability, scalability, and resilience.<br>• Actively participate in product planning, helping teams break down and prioritize work effectively.<br>• Promote the use of DevOps principles, including CI/CD pipelines, to improve deployment and build processes.<br>• Evaluate and select technology vendors, contributing to proof-of-concept initiatives.<br>• Share knowledge and mentor other engineers to foster growth within the team with attention to detail.<br>• Continuously assess and adopt new technologies to maintain cutting-edge software solutions.<br>• Provide technical guidance and support for subsystem maintenance and troubleshooting.
  • 2026-02-18T23:34:04Z