We are looking for an organized and personable individual to join our team as a Front Desk Benefits Administrator in Portage, Michigan. This role is ideal for someone who thrives in a dynamic office environment, enjoys supporting administrative tasks, and provides excellent customer service. If you have strong communication skills and a detail-oriented mindset, we encourage you to apply.<br><br>Responsibilities:<br>• Greet visitors and clients in a meticulous and friendly manner, ensuring a welcoming environment.<br>• Manage incoming calls through a multi-line phone system, directing inquiries to the appropriate department.<br>• Maintain accurate scheduling and coordination of meetings and appointments using calendar management tools.<br>• Support administrative tasks, including filing, data entry, and document organization.<br>• Assist with employee benefits administration processes, ensuring timely and accurate updates.<br>• Handle incoming correspondence and distribute it to relevant team members efficiently.<br>• Monitor office supplies and coordinate replenishment as needed.<br>• Provide part-time receptionist support, ensuring smooth daily operations.<br>• Uphold confidentiality standards while handling sensitive information.<br>• Collaborate with team members to streamline office procedures and improve workflow.
<p>Our client is a prominent organization within the manufacturing industry, specializing in advanced mobility, propulsion, and drive train technology. Known for engineering excellence, they provide highly reliable and efficient systems designed to perform in demanding environments. With a workforce of more than 500 across multiple sites in Michigan, Ohio, and Indiana, the company has established a reputation for supporting its community and continuing to innovate within the industry. This leadership role is pivotal in optimizing financial performance and supporting strategic business decisions. Acting as a crucial partner to senior management, the FP& A Manager will deliver key financial insights, forecasts, and analytics for operational efficiency and sustainable growth. The role oversees budgeting, forecasting, and financial reporting functions across the organization.</p><p><br></p><p><strong>For immediate inquiries please contact Katie Ruger on LinkedIn or call 616-600-8734!</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and coordinate annual budgeting, quarterly forecasting, and long-term planning processes.</li><li>Deliver comprehensive financial analysis, variance reports, and performance metrics to support business and program leaders.</li><li>Collaborate with operations, contracts, and program teams to ensure accurate financial tracking and adherence to relevant regulations.</li><li>Develop and maintain advanced financial models for pricing strategies and cost analysis.</li><li>Prepare and present financial outcomes, trends, and strategic recommendations to executive leadership.</li><li>Support internal and external audits to ensure compliance with applicable accounting standards and policies.</li><li>Drive process improvements to enhance efficiency and accuracy in financial planning and reporting.</li><li>Work with cross-functional teams to ensure that financial reporting aligns with business execution and contractual requirements.</li><li>Submit periodic forecasts and financial updates to the corporate headquarters.</li></ul><p><br></p>
<p><strong>Customer Service Representative – On-Site </strong></p><p>Are you ready to move beyond answering phones and take an active role in powering industry innovation? With our client, you’ll join a fast-growing global company and directly support world-class customers—guiding them through custom-engineered solutions that matter.</p><p>As a Customer Service Representative, you’ll be the key conduit between our clients and our talented teams, ensuring precision service, clear communication, and industry-leading support at every stage. If you’re detail-driven, self-motivated, and thrive in a high-growth environment, we want to hear from you.</p><p><strong>Position Overview</strong> Reporting to the Customer Service Manager, this on-site role is central to our customer experience and internal communications. You’ll directly impact customer satisfaction and operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as both the first point of contact and primary solution-provider for customer inquiries, including order status, shipping updates, and expediting requests.</li><li>Respond to RFQs by coordinating with production to confirm pricing and lead times; prepare and deliver formal quotes per company procedures.</li><li>Accurately process new customer accounts, incoming orders, order changes, and acknowledgments; maintain updated customer database records.</li><li>Document all interactions, inquiries, and transactions with attention to accuracy and compliance.</li><li>Proactively communicate with customers and internal stakeholders to provide timely updates on lead times, delivery, and order progress.</li><li>Problem-solve issues by collaborating cross-functionally with production, sales, and finance teams; oversee RMA and credit dispute processes.</li><li>Organize digital files and generate reports using Microsoft 365, QuickBooks, and other business systems.</li><li>Continuously support process improvement and assist with additional duties as assigned.</li></ul><p><strong>Schedules Available:</strong></p><ul><li>8:00 AM – 5:00 PM EST</li><li>10:00 AM – 7:00 PM EST</li></ul><p><br></p>
<p>Are you an accounting leader who thrives in delivering accuracy, maintaining strong organization, and collaborating across teams? We are seeking an <strong>Accounting Manager </strong>to lead core accounting operations and work closely with business leadership. For more information, please contact <strong>Katie Ruger </strong>at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee essential accounting functions including general ledger activities, tax compliance, financial reporting and analysis, and internal controls.</li><li>Ensure that transaction systems and workflows operate efficiently and accurately.</li><li>Supervise and develop the accounting team, managing day-to-day responsibilities and driving team performance.</li><li>Manage monthly closings, account reconciliations, and resolve any discrepancies or reconciling items.</li><li>Conduct research and prepare adjusting journal entries as needed.</li><li>Support annual audits as well as other financial projects.</li><li>Assist with annual budgeting and quarterly forecasting activities.</li><li>Prepare reports and presentations for all levels of management.</li><li>Maintain and implement internal controls, policies, and accounting procedures.</li><li>Oversee tax compliance across income, sales, and property tax areas.</li><li>Partner with HR on benefit-related matters, including fiduciary responsibilities for the 401K plan.</li><li>Identify and proactively address business issues impacting financial results, collaborating with management to develop solutions.</li><li>Establish and track performance metrics and KPIs for the team.</li><li>Coach and mentor staff to ensure individual and organizational growth.</li></ul><p><br></p>
<p>Our client, a leading manufacturing firm, is seeking a <strong>Staff Accountant </strong>to support the accounting function at their corporate office in Grand Rapids NW. This position offers an opportunity to be a key player within a collaborative finance team that values operational excellence and continuous improvement. Contact <strong>Katie Ruger </strong>today on LinkedIn or 616-600-8734!</p><p><br></p><p>Position Overview:</p><p>The Staff Accountant will be responsible for daily and monthly accounting operations, with a strong focus on inventory management, customer pricing, reconciliations, and supporting reporting and compliance activities. This position reports to the Accounting Manager and works closely with cross-functional partners in operations, procurement, and supply chain.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Assist with month-end and year-end close processes, including posting of recurring and non-recurring journal entries.</p><p>Prepare and review account reconciliations, including inventory, tooling jobs, and related balance sheet accounts.</p><p>Support preparation and validation of sales/use tax filings and related schedules.</p><p>Maintain and update pricing changes in the ERP system; assist with intercompany pricing and reconciliations.</p><p>Participate in physical inventory counts, inventory analysis, and standard cost updates.</p><p>Assist with timely and accurate internal and external financial reporting.</p><p>Coordinate with operations and cross-functional teams to ensure cost controls and inventory accuracy.</p><p>Prepare supporting schedules and documentation for internal/external audits.</p><p>Contribute to annual budget preparation and quarterly forecasting, including variance analysis.</p><p>Support process improvement projects and ERP system enhancements.</p><p>Assist in development and documentation of internal controls and compliance processes.</p><p>Provide mentorship and training support for junior accounting staff, as needed.</p><p>Qualifications:</p><p><br></p><p><strong>Why Apply? </strong>This is an excellent opportunity to join a progressive organization that rewards initiative, collaboration, and professional development. The position is on-site at the company’s corporate office, with opportunities for advancement and skill building. Our client offers a competitive compensation and benefits package.</p><p><br></p><p><strong>Ready to take the next step in your accounting career?</strong></p><p>Apply today to learn more about this position and how you can contribute to our client’s continued growth and success.</p>
<p>Ready to make a meaningful impact in accounting operations? We’re excited to partner with a dynamic organization seeking an experienced professional to join their team and lead vital accounting processes! This is your chance to step into a hands-on role where your financial acumen, leadership, and commitment to accuracy will shine every day.</p><p><br></p><p>For immediate inquiries, please contact Katie Ruger at 616-600-8734.</p><p><br></p><p>What You’ll Do:</p><p><br></p><ul><li>Take charge of the full accounts receivable and payables process—your oversight ensures nothing falls through the cracks!</li><li>Prepare critical accruals and seamlessly tie them back to the general ledger.</li><li>Dive into payroll reporting using EPICOR, bringing precision to every pay cycle.</li><li>Analyze invoice and expense reports, recording key entries that fuel business insights.</li><li>Keep accounting ledgers in top shape by verifying and posting vital transactions.</li><li>Reconcile vendor accounts and monthly statements, ensuring strong vendor partnerships.</li><li>Calculate sales taxes from paid invoices and keep reporting timely and compliant.</li><li>Manage accounts payable records and document prep, following top-notch retention policies.</li><li>Champion data confidentiality to protect organizational value every step of the way.</li><li>Deliver monthly job cost reports for sharp financial visibility.</li><li>Report daily on orders, shipments, and backlog activities—helping teams stay ahead.</li><li>Lead credit analysis and reporting to support thoughtful business decisions.</li><li>Generate financial statements for month, quarter, and year-end, detailing paid/unpaid invoices and all AR activities.</li><li>Support annual audits with precisely prepared data.</li><li>Supply the corporate finance team with essential insights and reports.</li><li>Maintain and enhance gross margin reports for continued profitability.</li><li>Identify, present, and spark improvements within EPICOR and accounting processes.</li><li>Coach and empower the current team—developing talent and encouraging growth.</li><li>Be the trusted backup for both AP and AR functions.</li><li>Stay current in the field by pursuing educational opportunities.</li><li>And much more—the opportunity to make a difference is endless!</li></ul><p><br></p><p><br></p>
We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
<p>Our client is currently seeking a Construction Accountant to add to their team in Muskegon, MI. This is with a well-established family-owned company that is looking for someone that would be able to start in project accounting and billing and have the potential to grow into a Controller role.</p><p><br></p><p>Key Responsibilities</p><p>• Prepares, reviews, and processes accurate and timely customer invoices, including AIA billing documents</p><p>• Monitors and manages accounts receivable aging reports; follow up on overdue accounts</p><p>• Collaborates and communicates effectively with Project Managers and field personnel to ensure job progress aligns with billing milestones</p><p>• Utilizes Microsoft Excel to create and manage complex billing spreadsheets, including use of macros</p><p>• Scans, files, and maintains digital and physical records of billing and financial documents</p><p>• Generates and processes lien waivers and compliance documents</p><p>• Supports month-end and year-end AR close processes</p><p>• Maintains and updates customer billing profiles, job costing, and project data in accounting software</p><p>• Professionally communicates with customers and internal staff to resolve billing issues</p><p>• Calculates, maintains, and periodically updates billing, labor and rental rates</p><p>• Reviews customer contracts for billing requirements</p><p>• Completes other tasks as assigned by Controller</p><p><br></p><p>Required Qualifications</p><p>• 2+ years of experience in accounts receivable, billing, or a similar accounting role (experience in construction or service industry strongly preferred)</p><p>• Proficiency in Microsoft Office products, especially Excel (must be able to work with formulas, pivot tables, and macros)</p><p>• Familiarity with personal computers, PDF editing tools, scanning, and digital file management</p><p>• Experience with Computer Ease software preferred</p><p>• Strong accounting background and understanding of general ledger impact</p><p>• Experience with AIA billing documents and lien waiver preparation</p><p>• Detail-oriented with excellent organizational and time management skills</p><p>• Strong written and verbal communication skills</p><p>• Bachelor’s degree in Accounting or Business Management (preferred)</p>
<p>We are looking for a dedicated Administrative Coordinator to join our team in Kalamazoo, Michigan. This contract position requires a detail-oriented individual to provide essential administrative support in an educational university environment. The role involves managing office operations, overseeing event coordination, and ensuring smooth communication across various departments. Shifts: Monda-Friday 9-4pm, with 30 min for unpaid lunch</p><p>Dates: March 4 through to about April 17</p><p>Top experience preferred:</p><ul><li>Strong customer skills with people from various backgrounds, including students, professors, and visitors</li><li>Excellent organizational skills</li><li>Basic office skills</li></ul><p>Responsibilities:</p><p>• Oversee daily office operations, including ordering supplies, supervising student workers, and providing technical and media support to faculty.</p><p>• Manage room reservations, coordinate media services, and liaise with help desk and facilities teams.</p><p>• Collect and organize syllabi and other departmental documents.</p><p>• Confirm and support pre-planned events, ensuring all logistical details are in place.</p><p>• Coordinate small-scale events or meetings as needed.</p><p>• Track project progress and maintain accurate documentation.</p><p>• Manage calendars and schedules to ensure efficiency and organization.</p><p>• Handle expense reimbursements and maintain records for financial tracking.</p>
<p>We are looking for an experienced <strong>Sr. Accountant</strong> to join our team in Grand Rapids NW, Michigan. This role offers an exciting opportunity to contribute to a dynamic finance Our client, a leading manufacturing firm, is seeking a <strong>Sr. Accountant</strong> to support the accounting function at their corporate office. This position offers an opportunity to be a key player within a collaborative finance team that values operational excellence and continuous improvement. </p><p><br></p><p>For immediate inquires please contact Katie Ruger on LinkedIn or call 616-600-8734! </p><p><br></p><p><strong>Position Overview:</strong></p><p>The Staff Accountant will be responsible for daily and monthly accounting operations, with a strong focus on inventory management, customer pricing, reconciliations, and supporting reporting and compliance activities. This position reports to the Accounting Manager and works closely with cross-functional partners in operations, procurement, and supply chain.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with month-end and year-end close processes, including posting of recurring and non-recurring journal entries.</li><li>Prepare and review account reconciliations, including inventory, tooling jobs, and related balance sheet accounts.</li><li>Support preparation and validation of sales/use tax filings and related schedules.</li><li>Maintain and update pricing changes in the ERP system; assist with intercompany pricing and reconciliations.</li><li>Participate in physical inventory counts, inventory analysis, and standard cost updates.</li><li>Assist with timely and accurate internal and external financial reporting.</li><li>Coordinate with operations and cross-functional teams to ensure cost controls and inventory accuracy.</li><li>Prepare supporting schedules and documentation for internal/external audits.</li><li>Contribute to annual budget preparation and quarterly forecasting, including variance analysis.</li><li>Support process improvement projects and ERP system enhancements.</li><li>Assist in development and documentation of internal controls and compliance processes.</li><li>Provide mentorship and training support for junior accounting staff, as needed.</li></ul><p><br></p><p><strong>Why Apply?</strong> This is an excellent opportunity to join a progressive organization that rewards initiative, collaboration, and professional development. The position is on-site at the company’s corporate office, with opportunities for advancement and skill building. Our client offers a competitive compensation and benefits package.</p><p><strong>Ready to take the next step in your accounting career?</strong></p><p>Apply today to learn more about this position and how you can contribute to our client’s continued growth and success.</p>
We are looking for an experienced Accounts Payable Supervisor/Manager to join our team in Grand Rapids, Michigan. In this role, you will oversee the accounts payable operations, ensuring accuracy, compliance, and efficiency in financial processes. This position is ideal for someone with strong attention to detail, leadership skills, and a passion for optimizing workflows.<br><br>Responsibilities:<br>• Supervise daily operations of the accounts payable department to ensure smooth and efficient processing.<br>• Manage vendor invoice processing, employee expense reports, and payment runs with accuracy and timeliness.<br>• Maintain and enhance internal controls to ensure compliance with company policies and regulatory standards.<br>• Address and resolve invoice discrepancies and vendor inquiries with careful attention and in a timely manner.<br>• Oversee vendor setup and maintenance, including W-9 collection and 1099 reporting.<br>• Support month-end and year-end financial close activities, including reconciliations and accruals.<br>• Collaborate with other departments, such as Purchasing and Operations, to streamline processes and resolve issues.<br>• Identify and implement opportunities for process improvements and automation to enhance efficiency.<br>• Prepare and deliver accounts payable metrics and reports to management for informed decision-making.<br>• Assist with both internal and external audits, ensuring accurate documentation and compliance.
<p><strong>UX/UI Designer </strong></p><p><strong>13 Week Contract, Extension</strong></p><p><strong>Remote </strong>(Preferred locations: Orlando, FL, San Jose, CA, Fort Wayne, IN, Portage, MI) </p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking a UX/UI Designer to join a newly formed smart care business unit within a medical technology organization. This team brings together innovative capabilities across mobile applications, web platforms, wearable devices, and ambient intelligence solutions to support modern clinical and caregiving environments.</p><p>Designers in this role will contribute across a diverse product portfolio, collaborating closely with cross‑functional partners to create thoughtful, intuitive, and multimodal user experiences. The work spans web, mobile, and light UI for physical devices, with growing emphasis on voice interaction, natural language experiences, and AI‑enabled products.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design user experiences across web, mobile, and light UI on physical devices</li><li>Contribute to multimodal UX solutions, including visual, voice, and interaction patterns</li><li>Apply UX/UI design principles, human‑centered design methodologies, and design thinking practices</li><li>Create wireframes, prototypes, and design concepts using Figma</li><li>Participate in and support design research, usability testing, and synthesis of insights</li><li>Collaborate with product managers, engineers, and other designers in a highly collaborative environment</li><li>Plan and facilitate workshops to help teams reframe problems and explore solution spaces</li><li>Communicate design rationale clearly through visual, written, and verbal methods</li><li>Advocate for user needs while balancing technical and business constraints</li></ul>
We are looking for an experienced Payroll Supervisor to join our team in Holland, Michigan. This hybrid role offers a dynamic blend of payroll oversight and accounting responsibilities, requiring someone with strong attention to detail who excels in both operational and leadership tasks. The ideal candidate will thrive in a collaborative environment and bring expertise in payroll processes, compliance, and financial reporting.<br><br>Responsibilities:<br>• Manage bi-weekly payroll operations, ensuring accuracy in wage calculations, deductions, taxes, and direct deposit processing.<br>• Maintain payroll documentation and ensure adherence to federal, state, and local regulations.<br>• Supervise payroll staff, providing guidance, training, and support to resolve inquiries effectively.<br>• Generate payroll-related reports and assist with internal and external audits.<br>• Prepare journal entries related to payroll and contribute to month-end financial closing activities.<br>• Reconcile payroll accounts and maintain the integrity of the general ledger.<br>• Assist in budgeting and forecasting labor costs and payroll expenses.<br>• Compile financial reports related to payroll and employee benefits for management review.<br>• Identify and implement improvements to payroll and accounting workflows to enhance efficiency.<br>• Collaborate with finance and HR teams to ensure compliance and support audits and system upgrades.
We are looking for a dedicated Patient Care Coordinator to join our team in Grand Rapids, Michigan. In this contract position, you will play a vital role in connecting residents of Permanent Supportive Housing to essential health services, benefits, and harm reduction resources. This opportunity allows you to collaborate with interdisciplinary teams to improve health outcomes and promote stable housing for individuals in need.<br><br>Responsibilities:<br>• Serve as the primary point of contact for residents, ensuring access to Medicaid benefits, primary care services, and behavioral health resources.<br>• Conduct health screenings and assessments to develop personalized care plans tailored to individual needs.<br>• Organize and lead harm reduction workshops covering topics such as overdose prevention, stress management, and safer use strategies.<br>• Provide guidance on chronic disease management and educate residents on using digital tools like telehealth portals.<br>• Collaborate with residents to establish health and wellness goals that align with their overall service plans.<br>• Partner with local hospitals, clinics, and crisis teams to ensure timely and coordinated care.<br>• Facilitate documentation collection for benefit applications, including Medicaid and disability services.<br>• Respond to health-related crises using trauma-informed practices and coordinate emergency support when needed.<br>• Track and report metrics to support program evaluation and continuous improvement.<br>• Participate in weekly team meetings to discuss case reviews and interdisciplinary planning.
<p>We are seeking an experienced <strong>Sr. Accountant</strong> to support our client's team in Grand Rapids, Michigan. This is a great opportunity to make an impact at a respected manufacturing organization recognized for its innovative practices and international reach. If you excel in a fast-paced environment and have a strong commitment to financial accuracy and regulatory compliance, please reach out to <strong>Katie Ruger </strong>today at 616-600-8734!</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee month-end closing activities, including the preparation of journal entries and account reconciliations.</p><p>• Develop comprehensive financial reports and schedules to meet monthly, quarterly, and annual compliance standards.</p><p>• Implement and maintain internal control policies to ensure adherence to regulatory requirements.</p><p>• Facilitate collaboration with external auditors and tax consultants during audits and tax filings.</p><p>• Assist in the consolidation of financial statements for international operations.</p><p>• Prepare and file various tax documents, including income, sales, and property taxes.</p><p>• Create detailed tax provision schedules for both domestic and international entities.</p><p>• Work closely with internal teams and external stakeholders to optimize financial procedures.</p><p>• Contribute to initiatives focused on streamlining and enhancing accounting processes.</p><p>• Provide clear and effective communication to address financial concerns across departments.</p>
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Grand Rapids, Michigan. In this role, you will provide exceptional service to customers, ensuring their needs are met efficiently and professionally. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys engaging with people daily.<br><br>Responsibilities:<br>• Respond to inbound calls, addressing customer inquiries and resolving issues promptly.<br>• Provide clear and accurate information about products and services to customers.<br>• Process and manage order entries with attention to detail and accuracy.<br>• Maintain high-quality customer interactions by ensuring professionalism and empathy.<br>• Collaborate with team members to address complex customer concerns.<br>• Handle outbound calls as necessary to follow up with customers or provide updates.<br>• Record and maintain customer information in the system for future reference.<br>• Monitor and ensure compliance with company policies during customer interactions.<br>• Work effectively in a call center environment to meet service level expectations.<br>• Identify opportunities to enhance the customer experience and recommend improvements.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Portage, Michigan. In this role, you will provide essential IT support to ensure smooth operations, troubleshoot technical issues, and assist users with their technology needs. This position requires a proactive individual capable of handling diverse tasks and maintaining high standards of service.<br><br>Responsibilities:<br>• Operate the IT Help Desk, addressing and resolving support tickets efficiently to minimize downtime.<br>• Configure and set up new hardware and software for users, ensuring proper functionality.<br>• Provide basic training and guidance to users to enhance their understanding of IT systems.<br>• Collaborate on project-based tasks as directed by the IT Director to support organizational goals.<br>• Monitor and manage the antivirus server and patch management systems to ensure all devices are secure and up to date.<br>• Utilize remote control software to deliver support to personnel across various locations.<br>• Maintain thorough and accurate documentation for IT processes and department operations.<br>• Stay informed on industry trends by attending webinars, conferences, and educational sessions.<br>• Perform other IT-related duties as assigned to support the department's needs.
We are looking for a dedicated and personable Customer Service Representative to join our team in Grand Rapids, Michigan. This position involves engaging with customers to provide exceptional support and foster strong relationships within the dynamic machinery manufacturing industry. As a long-term contract role, it offers a unique opportunity to contribute to a fast-paced environment while enhancing your attention to detail.<br><br>Responsibilities:<br>• Handle incoming and outgoing business correspondence with accuracy and a focus on detail.<br>• Deliver prompt and friendly customer service to address inquiries and resolve issues efficiently.<br>• Actively support business development efforts through cross-selling and referring customers.<br>• Conduct thorough research to address complex customer concerns and ensure satisfaction.<br>• Collaborate with internal teams and external clients to maintain effective communication and relationships.<br>• Utilize Customer Relationship Management (CRM) systems to track and manage customer interactions.<br>• Apply problem-solving and analytical skills to identify solutions and improve service processes.<br>• Navigate multiple computer systems and applications to perform daily tasks effectively.<br>• Contribute to a positive and detail-oriented work environment that supports team goals.
We are looking for a dedicated and experienced Client Services Associate to join our team in Portage, Michigan. In this role, you will play a pivotal part in supporting our Client Service Managers while delivering exceptional service to our clients. The ideal candidate will be highly organized, detail-oriented, and capable of working independently to ensure client satisfaction.<br><br>Responsibilities:<br>• Collaborate with the investment team to prepare portfolio recommendations and documentation for client meetings.<br>• Participate in client meetings and manage follow-up tasks to ensure seamless communication.<br>• Facilitate the onboarding process for new clients by collecting necessary information and completing required paperwork.<br>• Update and maintain client records in the organization's system, ensuring all data is accurate and current.<br>• Process client requests promptly and accurately, including beneficiary updates, address changes, account transfers, required minimum distributions (RMDs), and money movements.<br>• Execute trades based on recommendations provided by the investment team.<br>• Coordinate with custodians, fund companies, and other financial institutions to address transactions and resolve account-related issues.<br>• Input client information into financial planning software and assist in the analysis and preparation of presentations.<br>• Uphold strict confidentiality of client information and comply with all regulatory standards and guidelines.
<p>We are seeking a proactive and detail-oriented Administrative Assistant for an ongoing opportunity with our team. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a commitment to providing exceptional administrative support. This position is well-suited for individuals comfortable multitasking in a dynamic, team-oriented environment.</p><p>Key Responsibilities:</p><ul><li>Manage and maintain schedules, appointments, and calendars for leaders and team members</li><li>Prepare, edit, and proofread correspondence, reports, and presentations</li><li>Coordinate meetings, conference calls, and events (including logistics, agendas, and materials)</li><li>Handle incoming calls, emails, and other communications in a professional manner</li><li>Maintain organized files, records, and documentation (physical and electronic)</li><li>Process expense reports, purchase orders, and invoices as required</li><li>Order office supplies and manage inventory</li><li>Support team projects with research, tracking, and reporting duties as needed</li><li>Complete other administrative tasks as assigned</li></ul>
We are looking for an experienced Paralegal to join our team in Grand Rapids, Michigan. The ideal candidate will provide essential support for litigation cases, focusing on personal injury and no-fault matters. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively.<br><br>Responsibilities:<br>• Assist attorneys with drafting and reviewing legal documents related to litigation cases.<br>• Conduct thorough research and gather evidence to support trial preparation and case strategy.<br>• Manage discovery processes, including organizing and analyzing documents.<br>• Handle case management tasks using specialized software.<br>• Facilitate communication with clients, witnesses, and other parties involved in legal proceedings.<br>• Prepare trial materials, such as exhibits and witness lists.<br>• Monitor deadlines and ensure compliance with court requirements.<br>• Support attorneys in resolving no-fault and personal injury claims.<br>• Maintain accurate and up-to-date case files.<br>• Collaborate with team members to streamline workflows and ensure efficiency.
We are looking for a meticulous Accounting Associate to join our team in Allegan, Michigan. This role is ideal for someone with strong organizational skills and a keen eye for detail, who can support accurate financial operations while maintaining high levels of efficiency. The position involves handling various accounting tasks with precision and attention to detail to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with accuracy and timeliness.<br>• Perform detailed data entry to maintain accurate financial records and databases.<br>• Review and process invoices, ensuring compliance with company policies and procedures.<br>• Assist in the coordination of accounting projects and provide administrative support as needed.<br>• Verify and reconcile financial documents to ensure accuracy and completeness.<br>• Generate financial reports and summaries for management review.<br>• Collaborate with team members to streamline accounting processes and improve efficiency.<br>• Handle confidential information with discretion and care.<br>• Respond to inquiries related to accounting operations in a timely and thorough manner.
We are looking for an organized and detail-oriented Bookkeeper to join our team in Battle Creek, Michigan. In this role, you will manage financial records, oversee accounts, and ensure the accuracy of transactions. The ideal candidate will possess strong bookkeeping skills and a solid understanding of accounting practices.<br><br>Responsibilities:<br>• Maintain accurate financial records by updating ledgers and tracking transactions.<br>• Manage accounts payable and accounts receivable processes efficiently.<br>• Perform bank reconciliations to ensure consistency in financial records.<br>• Use QuickBooks software to track and report financial data.<br>• Prepare and process payroll in compliance with company policies.<br>• Generate financial reports to support decision-making and budgeting.<br>• Monitor and resolve discrepancies within financial statements or accounts.<br>• Assist with tax preparation and filing as needed.<br>• Collaborate with other departments to ensure seamless financial operations.
