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    4 results for Front Desk Coordinator in Grand Rapids, MI

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    We are seeking a diligent Receptionist to join our team in the Construction/Contractor industry, located in Grand Rapids, Michigan. This role offers a short term contract employment opportunity where you will be tasked with managing customer interactions, maintaining detailed records, and ensuring efficient communication within a busy office environment.

    Responsibilities:

    • Efficiently handling customer inquiries and requests.
    • Managing the multi-line phone system and answering incoming calls in a detail oriented manner.
    • Welcoming guests and facilitating customer meetings seamlessly.
    • Performing light administrative duties to support smooth office operations.
    • Transferring calls to appropriate departments and personnel.
    • Taking and relaying messages to the concerned individuals in an efficient manner.
    • Resolving customer complaints and issues to ensure superior customer service.
    • Assisting customers in a detail oriented and courteous manner.
    • Keeping an organized and updated record of customer interactions.
    • Effectively multitasking in a high-volume call center environment.
    • Prior experience in a part-time receptionist role or similar is preferred
    • Proficiency in receptionist duties including managing appointments and maintaining a tidy front desk
    • Capable of promptly answering inbound calls in a detail-oriented manner
    • Ability to handle inquiries from clients, staff, and the public
    • Comfortable with managing a multi-line phone system in a fast-paced environment
    • Skill to answer and direct calls to appropriate staff members in a detail-oriented manner
    • Familiarity with telephone answering system and other office equipment
    • Excellent capability to assist customers, providing information and directing them as needed
    • Experience in a call center customer service role, managing high call volumes
    • Comfortable coordinating customer meetings and ensuring all necessary materials are prepared
    • Ability to resolve customer complaints in an efficient and detail-oriented manner
    • Experience in resolving customer issues promptly and effectively
    • Proven track record of superior customer service, going above and beyond to ensure customer satisfaction.

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

    Front Desk Coordinator Jobs in Grand Rapids

    Receptionist We are seeking a diligent Receptionist to join our team in the Construction/Contractor industry, located in Grand Rapids, Michigan. This role offers a short term contract employment opportunity where you will be tasked with managing customer interactions, maintaining detailed records, and ensuring efficient communication within a busy office environment. <br><br>Responsibilities:<br><br>• Efficiently handling customer inquiries and requests.<br>• Managing the multi-line phone system and answering incoming calls in a detail oriented manner.<br>• Welcoming guests and facilitating customer meetings seamlessly.<br>• Performing light administrative duties to support smooth office operations.<br>• Transferring calls to appropriate departments and personnel.<br>• Taking and relaying messages to the concerned individuals in an efficient manner.<br>• Resolving customer complaints and issues to ensure superior customer service.<br>• Assisting customers in a detail oriented and courteous manner.<br>• Keeping an organized and updated record of customer interactions.<br>• Effectively multitasking in a high-volume call center environment. Front Desk Specialist <p>We are offering an exciting opportunity for a Front Desk Specialist/Receptionist in the Agriculture industry. The position is based in Battle Creek, Michigan, and offers a short term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Handling front desk support and receptionist duties, including answering main phones and directing visitors.</p><p>• Responsible for setting up new employees with necessary training and forms.</p><p>• Providing customer service for new employee applications and appointments.</p><p>• Efficiently organizing files and maintaining a systematic filing system.</p><p>• Managing email correspondence and ensuring prompt replies.</p><p>• Utilizing interpersonal skills to engage with customers and staff.</p><p>• Taking messages and ensuring they are accurately relayed to the concerned personnel.</p><p>• Scheduling appointments and maintaining an organized calendar.</p><p>• Performing data entry tasks for maintaining accurate customer records.</p> Administrative Assistant GR and Kzoo – manage the records department of the firm – there is a document management system.<br>And a legal services assistant will be requested from us, and we will retrieve it and give them 0 sometimes they are inhouse and sometimes they are offsite.<br>Data entry, data management – sometimes medical records people have transferrable skills but not always.<br>Legal experience is preferred.<br>Supervisor on site and clerk who does the day to today.<br>Someone recently resigned and I am actively recruiting but, in the meantime, we need someone there<br><br>Imanage – document repository – iron mountain – requesting and retrieving files form them – client portal – request and then schedule drop off in the schedule.<br><br>MS Office, Outlook standard – Word, Excel very basic data entry<br><br>Scanning and digitizing records – high speed scanner – that was if it goes long term.<br><br>730-430 M-F fully onsite – could be flexible – one-hour lunch<br><br>Near Van Andel – they cover parking.<br><br><br>Client requests the file, everyone has an assignment client number, look in the system and it will tell you it’s onsite or offsite – if it’s onsite you will go find and get it to the person, if it’s in another office, find a courier to take it to the other location kzoo for example <br>Then go around the building and retrieve the files form the outbox, collect the files, and then bring them back to the document room and put them back. <br><br>Chain of custody and scan the file and where is it going.<br><br>Very secure and we can’t lose things.<br><br>In down time, put files away to keep things organized. <br>Responding to emails communication is VERY important – let them know when they are coming and getting the files.<br><br>Young people who are tech savvy and very eager to learn, able to grow quickly – meet deadlines and beat the deadline – take a lot of initiative– hungry to get things done.<br><br>Drive to Kzoo on occasion and have their own transportation we needed help in Kzoo and we needed people who can come on occasion mileage reimbursed if/when – 100 miles round trip – office to office<br><br>Business Casual – jeans on Fridays – sneakers or comfortable shoes solid color or dressy ballet flat – going up and down a step ladder – go up, get the boxes from up high, bring them down and putting them back up – not super formal - <br><br>33-34.50 bill rate <br><br>System is new in February – troubleshooting when there are concerns and quickly resolves<br><br>Interview virtually with Eline – determine a start date<br>Leaving is this Friday so next week start date – can start this week<br><br>If they can come onsite tomorrow 1-4 PM <br>Can be flexible and meet them at 5/530 tomorrow too<br><br>Someone who has that corporate polish and is very professional – if they are a warehouse person it’s tough for them to settle in<br><br>It’s not as formal as some law firms but still need someone who can settle in <br><br>Some attorneys Administrative Assistant We are offering a contract for a permanent position as an Administrative Assistant in Grand Rapids, Michigan. This role falls within the non-profit industry and involves providing assistance to individuals seeking housing. <br><br>Responsibilities<br><br>• Work closely with individuals in need of housing, providing necessary assistance and support.<br>• Manage and apply for grants to secure funding for housing provisions.<br>• Ensure timely and accurate completion of all necessary documentation related to housing eligibility and income calculations.<br>• Maintain a high level of compliance in all activities, adhering to all relevant regulations and guidelines.<br>• Utilize Microsoft Excel and other technical tools to organize and manage data effectively.<br>• Collaborate with team members to enhance organizational effectiveness.<br>• Perform clerical duties and manage office functions as necessary.<br>• Maintain detailed records and files, ensuring accuracy and accessibility.<br>• Handle inbound calls in a courteous manner, providing exceptional customer service.<br>• Manage and update database records as necessary, ensuring accurate and up-to-date information.