4 results for Customer Service Manager in Frankfort, KY

Customer Service Representative

Georgetown, KY
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
Robert Half is looking for a motivated Customer Service Representative to join our team in Georgetown, Kentucky. This is a contract-to-permanent position, offering an excellent opportunity to grow within the organization. In this role, you will provide exceptional service, ensuring customer satisfaction through effective communication and efficient management of orders. This position requires a collaborative approach, adaptability, and the ability to thrive in a dynamic environment. Responsibilities:• Accurately process customer orders and oversee the full lifecycle, including updates and changes, to ensure timely fulfillment.• Verify shipping, billing, pricing, and purchase order details to maintain accuracy.• Maintain customer files with updated information, such as pricing, new items, delivery instructions, and address changes.• Collaborate with sales staff to provide support and address customer needs effectively.• Communicate regularly with both internal teams and external customers to resolve inquiries and issues.• Audit purchase orders for compliance with pricing, quantities, terms, and shipping instructions.• Address and document customer complaints, ensuring timely resolution.• Handle product returns following company procedures to maintain customer satisfaction.• Ensure compliance with safety, quality, and regulatory standards while adhering to company policies.• Support team members with data entry and order intake, fostering a collaborative work environment.
2026-02-23T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary
17 - 22 USD / Hourly
We’re seeking a reliable and customer-focused Customer Service Representative to join our team on a contract-to-permanent basis. This role is perfect for someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career opportunity. Responsibilities: Provide friendly, detail oriented support to customers via phone, email, and in-person Assist with inquiries, resolve concerns, and ensure a positive customer experience Process customer orders accurately and efficiently Support inventory-related tasks, including basic inventory management and stock checks Participate in cycle counts and help maintain accurate inventory records Perform data entry and maintain up‑to‑date customer and order information Collaborate with internal departments to ensure timely and accurate order fulfillment Perform general administrative tasks as needed
2026-02-10T00:00:00Z

Bilingual Customer Service Representative

Louisville, KY
remote
Contract / Temporary to Hire
16 - 16 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to work for a growing company in Louisville, Kentucky. This is a contract to hire position offering the opportunity to develop your skills while providing exceptional support to customers. The role requires flexibility, attention to detail, and the ability to thrive in a fast-paced environment. The hours for the Bilingual Customer Service Representative are Monday - Friday: 8am-5pm EST and you must have weekend availability to work one weekend per month. This is a remote position and you may live outside of Louisville, however, you must reside in EST, CST, or MDT. The Bilingual Customer Service Representative must be fluent in Spanish and English. Responsibilities of the Bilingual Customer Service Representative: • Handle inbound customer inquiries and provide timely and accurate responses. • Maintain an attentive and detail-oriented approach during customer interactions, ensuring satisfaction and resolution. • Manage data entry tasks efficiently to maintain accurate customer records. • Collaborate with team members to ensure seamless communication and service delivery. • Provide bilingual support to assist customers in multiple languages. • Utilize tools such as Outlook and other relevant programs to streamline administrative tasks. • Deliver high-quality service in a call center environment while adhering to company policies.
2026-03-04T00:00:00Z

Account Manager

Winchester, KY
onsite
Permanent
90000 - 125000 USD / Yearly
Outside Sales Representative – Financial Institutions (Managed IT Services) 📍 Kentucky (Field-Based Role) Robert Half is partnering with a well-established Managed Service Provider (25+ years in business) that specializes in serving banks and credit unions. They are seeking an Outside Sales Executive to drive growth across Kentucky’s financial institution market. This is a consultative, relationship-driven sales role focused on managed IT services, cybersecurity, and compliance-based technology solutions. Key Responsibilities:<ul><li>Build and manage strategic partnerships with Kentucky banks and credit unions</li><li>Identify new opportunities and guide prospects through a consultative sales process</li><li>Collaborate with internal technical teams to deliver tailored solutions</li><li>Maintain an active pipeline and consistently meet revenue goals</li></ul> Ideal Background:We are open to two profiles:<ul><li>Strong B2B sales experience (technology, financial services, or related industries preferred)</li><li>OR</li><li>Strong banking/financial institution experience with the ability and desire to transition into a client-facing sales role</li><li>Understanding of bank operations, risk management, and regulatory environments is highly valued</li><li>Strong relationship-building and presentation skills</li><li>Self-motivated and comfortable working independently in a field-based role</li></ul> What’s Offered:<ul><li>Competitive base salary + uncapped commission</li><li>Flexible schedule and flexible in-office requirements</li><li>Mileage reimbursement (IRS rate)</li><li>Company-provided laptop and cell phone</li><li>Health insurance (50% employer-paid premium)</li><li>Company-paid long-term disability, life insurance & AD&D</li><li>Vanguard 401(k) with company match</li><li>10 paid holidays (including floating holiday + birthday PTO)</li><li>3 weeks PTO annually (accrued immediately)</li></ul> This is an opportunity to build long-term partnerships in a stable, relationship-driven market with a respected technology provider.
2026-02-24T00:00:00Z