We are looking for a dedicated Customer Experience Specialist to join our team in Coppell, Texas. This contract-to-permanent position offers the opportunity to work in a dynamic and fast-paced environment within the mortgage industry. The role requires excellent communication skills, adaptability, and a strong commitment to providing outstanding customer support.<br><br>Responsibilities:<br>• Handle inquiries related to mortgages, escrow accounts, tax questions, payments, refinancing options, and early-stage collections up to 60 days.<br>• Manage a high volume of inbound and outbound calls using multiple core systems and AI tools to ensure efficient customer interactions.<br>• Provide exceptional customer service while balancing the need to address collections in early stages.<br>• Navigate and utilize a variety of systems and tools to resolve customer concerns effectively and efficiently.<br>• Support customers with payment issues, connectivity challenges, and account-related concerns.<br>• Collaborate with team members and supervisors to ensure consistent service quality and meet performance goals.<br>• Participate in rotational Saturday shifts, ensuring coverage and availability for customer needs.<br>• Maintain a detail-oriented approach and adhere to business casual dress code while representing the company.<br>• Uphold company standards for customer success and contribute to a positive experience for all clients.<br>• Engage in training, nesting, and coaching programs to continuously improve skills and knowledge.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fort Worth, Texas. In this role, you will play a vital part in ensuring smooth communication with customers, managing orders, and maintaining accurate data records. The ideal candidate is detail-oriented, eager to learn, and committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide clear information regarding pricing, delivery schedules, and other details.<br>• Assist in setting up new customer accounts and ensuring all necessary documentation is completed.<br>• Maintain a detail-oriented and supportive approach during all interactions to foster positive relationships.<br>• Process customer orders accurately in the system and coordinate with internal departments as needed.<br>• Review expedited orders to ensure compliance with company guidelines before approval.<br>• Provide required documentation, including specification sheets, drawings, and certifications.<br>• Update and manage data across multiple customer portals to ensure accurate records.<br>• Upload essential documents such as order confirmations and shipping details to relevant systems.<br>• Monitor data quality and address discrepancies to prevent downstream issues.
<p>A well-respected real estate firm in Dallas is seeking a professional and friendly <strong><u>Part-Time Receptionist</u></strong> to support their office operations. This position is <strong><u>Monday through Friday, 1pm–6pm</u></strong>. The ideal candidate is organized, proactive, and personable, able to provide excellent service to clients and staff.</p>
<p>We are seeking a <strong><u>Talent Acquisition Specialist</u></strong> for a temporary <strong><u>(6-month contract)</u></strong>. In this role, you will oversee the full recruitment life cycle for positions. You’ll collaborate closely with HR Managers, HR Business Partners, hiring managers, and the Regional Center of Excellence teams to attract, evaluate, and secure high-caliber talent—delivering a positive, inclusive experience for both candidates and internal stakeholders.</p>
<p>We are looking for a professional, friendly, and highly organized Receptionist to join our team. This role is ideal for someone who thrives in a fast-paced environment and is committed to providing exceptional service both in person and over the phone. If you have at least two years of experience handling front desk duties and administrative support, we want to hear from you!</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and staff in a warm and professional manner</li><li>Answer and direct incoming calls; relay messages accurately and promptly</li><li>Maintain appearance and organization of the reception, lobby, and meeting rooms</li><li>Manage scheduling, calendars, and appointments for staff</li><li>Receive, sort, and distribute incoming mail and packages; coordinate outgoing mail</li><li>Perform administrative tasks such as data entry, filing, and supporting office operations</li><li>Assist with special projects and other duties as assigned</li></ul>
We are looking for a detail-oriented and efficient Receptionist to join a dynamic Real Estate organization in Dallas, Texas. As a key point of contact, you will play an important role in maintaining a welcoming office environment while efficiently handling administrative tasks. This is a Contract position, ideal for someone who thrives in a fast-paced and team-oriented atmosphere.<br><br>Responsibilities:<br>• Open and secure the office premises at the start and end of each workday.<br>• Coordinate and oversee scheduling for conference rooms to ensure smooth operations.<br>• Maintain cleanliness and organization in shared spaces such as the lobby, kitchen, and conference rooms.<br>• Manage inventory and restock kitchen and coffee supplies to ensure availability.<br>• Professionally greet and assist visitors and walk-ins, providing excellent customer service.<br>• Prepare and distribute mail, including tear sheets and statements, in a timely manner.<br>• Regularly update employee contact lists and company intranet resources for accurate information.<br>• Report and coordinate necessary maintenance requests with the landlord to ensure timely resolution.
<p>We are looking for a detail-oriented and personable <strong><u>Receptionist</u></strong> to join our team on a <strong><u>contract basis </u></strong>at a construction firm<strong><u> in Dallas, Texas.</u></strong> In this role, you will serve as the first point of contact for visitors and clients, ensuring a welcoming and organized reception area. This position involves a variety of administrative and customer service tasks to support daily office operations and maintain efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and clients with a friendly and detail-oriented attitude, directing them to the appropriate personnel or meeting space.</p><p>• Oversee the reception area, maintaining a clean, organized, and inviting environment.</p><p>• Manage incoming and outgoing mail, deliveries, and packages efficiently.</p><p>• Keep accurate visitor logs and ensure compliance with office security protocols, including issuing guest badges.</p><p>• Coordinate meeting schedules, book conference rooms, and assist in organizing company events as needed.</p><p>• Perform basic administrative tasks such as data entry, filing, scanning, and photocopying.</p><p>• Provide support to team members with special projects and miscellaneous administrative duties.</p><p>• Monitor and maintain office supplies inventory, placing orders as necessary.</p><p>• Answer and manage multi-line phone systems, directing calls appropriately.</p><p>• Assist guests and employees with inquiries or requests to ensure smooth office operations.</p>
<p>We are offering a contract to hire role supporting administrative operations in planning, zoning, and building permitting. This role is ideal for an organized professional with strong communication skills, technical capabilities, and a customer-focused approach. You will be responsible for assisting both staff members and customers with platting, zoning, and building permit applications, ensuring compliance with specific requirements.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Dallas, Texas. This role involves providing excellent customer service while managing front desk operations in a busy office environment. If you are organized, approachable, and comfortable working in a legal setting, this opportunity might be the perfect fit for you.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they feel welcomed upon arrival.<br>• Handle incoming phone calls using a multi-line system and direct them appropriately.<br>• Manage the reception area to ensure it remains tidy and well-organized.<br>• Assist with administrative tasks such as filing, data entry, and scheduling.<br>• Provide support to the current receptionist by managing overflow tasks.<br>• Collaborate with team members to ensure smooth office operations.<br>• Maintain a positive and detail-oriented attitude when interacting with clients and colleagues.<br>• Accommodate office pets, ensuring a comfortable environment for everyone.<br>• Uphold the business casual dress code, adhering to company standards.
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes.<br><br>Responsibilities:<br>• Communicate with customers to address past-due accounts and discuss payment options.<br>• Negotiate and establish payment arrangements to resolve outstanding balances effectively.<br>• Perform skip tracing to locate customers and gather necessary information.<br>• Prepare and distribute collection correspondence, including notices and reminders.<br>• Document account statuses and update customer information accurately.<br>• Assist in resolving customer service inquiries related to billing and collections.<br>• Support workout arrangements and manage delinquency cases.<br>• Generate monthly reports on account delinquencies and collection activities.<br>• Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
We are looking for a dependable and proactive General Office Clerk to join our team on a long-term contract basis in Fort Worth, Texas. This position involves providing vital support to ensure smooth administrative operations while handling both clerical duties and light physical tasks. Ideal candidates will possess strong organizational skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Sort and manage incoming and outgoing mail to ensure efficient distribution.<br>• Prepare conference rooms for meetings, including arranging furniture and basic audiovisual equipment.<br>• Welcome and assist visitors, maintaining an attentive and friendly front office environment.<br>• Keep the break room organized and stocked with necessary supplies.<br>• Handle physical tasks such as lifting boxes or equipment weighing up to 75 pounds.<br>• Perform scanning, data entry, and file organization to support office functions.<br>• Assist with document scanning and other back-office tasks as required.<br>• Provide general administrative support to office management and staff.<br>• Ensure cleanliness and orderliness in shared office spaces.
We are looking for a skilled Collections Specialist Intermediate with 3-6 years of experience to join our team in Fort Worth, Texas. In this role, you will handle accounts receivable processes, including cash transactions, loan servicing, and delinquency follow-ups. This is a long-term contract position requiring strong organizational skills and the ability to manage multiple priorities efficiently.<br><br>Responsibilities:<br>• Process incoming and outgoing cash transactions with accuracy and attention to detail.<br>• Conduct research and follow up on delinquent accounts and tax-related inquiries.<br>• Maintain loan systems by ensuring accurate updates and managing workflows effectively.<br>• Make outbound calls to clients regarding account statuses and resolve discrepancies promptly.<br>• Manage escrow accounts, including tax payments and reconciliation of balances.<br>• Handle reversals and adjustments in cash accounting processes.<br>• Utilize Microsoft Office Suite and SharePoint to organize and track financial data.<br>• Monitor and analyze cash flow for commercial real estate loans and mortgage servicing.<br>• Ensure compliance with financial regulations and company policies.<br>• Collaborate with internal teams to streamline collection processes and enhance efficiency.
