We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
We are looking for a dedicated Help Desk Analyst I to join our team in Dayton, Ohio, supporting a non-profit organization. In this role, you will provide Tier 1 technical assistance and customer support, ensuring smooth resolution of basic IT issues. This position is Contract to permanent, offering an excellent opportunity to grow your career in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming technical support requests via phone, email, or chat, ensuring timely and accurate assistance.<br>• Diagnose and troubleshoot basic network issues, including connectivity problems and user access concerns.<br>• Provide exceptional customer service in a call center environment, maintaining professionalism and empathy in all communications.<br>• Document issues and resolutions comprehensively to enhance knowledge sharing and improve future support processes.<br>• Assist users with software-related inquiries, offering clear guidance and solutions.<br>• Collaborate with team members to escalate complex issues to higher support tiers when necessary.<br>• Maintain confidentiality while handling sensitive information and adhere to organizational policies.<br>• Stay updated on emerging technologies and internal systems to provide informed support.<br>• Prioritize and manage multiple tasks effectively in a fast-paced environment, ensuring high levels of accuracy and efficiency.
<p>We are looking for an experienced Senior Customer Service Representative for a 4 month project. In this role, you will handle a variety of customer service tasks, ensuring accurate and timely resolution of inquiries and issues. This is contract position, offering an excellent opportunity to showcase your skills in communication, problem-solving, and teamwork.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via email, phone, and other communication channels, ensuring a high level of service.</p><p>• Investigate and resolve customer complaints or discrepancies by utilizing research methods and analytical skills.</p><p>• Collaborate with internal teams and external partners to address system errors and process issues.</p><p>• Handle accounts payable tasks, including invoice verification and resolving related discrepancies.</p><p>• Assist in troubleshooting technical or procedural issues to improve service efficiency.</p><p>• Maintain detailed records of customer interactions and transactions for future reference.</p><p>• Provide guidance and support to customers on various processes and services offered.</p><p>• Identify opportunities for process improvements and contribute to enhancing customer satisfaction.</p><p>• Ensure compliance with company policies and procedures while addressing customer needs.</p><p>• Act as a liaison between departments to facilitate seamless communication and resolution of issues. </p>
<p>We are looking for a dedicated Customer Service Coordinator to join our dynamic team in Cincinnati Ohio. In this role, you will manage customer interactions and service operations, ensuring timely and accurate responses to client needs. The ideal candidate will thrive in a fast-paced environment and excel at building strong relationships with clients while overseeing service processes from start to finish.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain strong client relationships by understanding their service history, preferences, and expectations.</p><p>• Conduct site visits to assess client needs, foster relationships, and ensure satisfaction with completed projects.</p><p>• Oversee the entire service call process, including intake, scheduling, dispatching crews, and ensuring timely completion.</p><p>• Monitor open service orders, track progress, and follow up to ensure accuracy and adherence to deadlines.</p><p>• Respond promptly to customer inquiries related to service needs, scheduling updates, and issue resolution.</p><p>• Keep detailed records of service calls, technician notes, materials used, and client updates.</p><p>• Review service reports and work orders for completeness and accuracy before submitting them for billing.</p><p>• Collaborate with office staff and accounting teams to ensure efficient and timely invoicing.</p><p>• Identify and resolve billing discrepancies by working closely with clients and internal teams.</p><p>• Support business growth by identifying opportunities to expand the company’s commercial service portfolio and assisting with proposals and agreements.</p>
<p>Role Overview</p><p>This senior‑level role is responsible for leading business system application process improvements and system enhancements on a modern ServiceNow platform. You will serve as a subject matter expert across Employee Service Management applications and partner with stakeholders to support service requests, defects, and change initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Serve as an SME for ServiceNow Employee Service Management (ESM) applications, including: </li><li>HR Service Delivery (HRSD)</li><li>Employee Relations</li><li>Employee Center</li><li>Journey Management</li><li>Knowledge Management</li><li>HR Integrations</li><li>Lead configuration efforts and continuous improvements across ServiceNow modules</li><li>Develop and maintain ServiceNow reports and dashboards</li><li>Support service requests, defect resolution, and change requests</li><li>Partner with business and technical teams to drive scalable, efficient solutions</li></ul><p><br></p>
<p>Are you eager to launch your accounting career with a reputable and growing organization? Our company is seeking an ambitious Entry-Level Accountant to join a shared service center team in Blue Ash, OH. This is a direct hire opportunity designed for a motivated recent graduate or early-career professional ready to apply their accounting knowledge and grow within a collaborative environment.</p><p><br></p><p><strong>About the Role:</strong> As an Entry-Level Accountant, you will be an integral part of our shared service center, supporting daily accounting operations, financial reporting, and compliance activities. You’ll work alongside experienced professionals and enjoy hands-on mentorship as you deepen your technical skills within a fast-paced, service-driven business unit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and accounts receivable transactions, including data entry, invoice matching, and payment reconciliation</li><li>Assist with month-end and year-end closing activities</li><li>Prepare journal entries and maintain general ledger accuracy</li><li>Support the preparation and analysis of financial statements and management reports</li><li>Reconcile bank statements and resolve discrepancies</li><li>Assist with audits, compliance requests, and process documentation</li><li>Maintain accurate records and support ad-hoc projects across the center</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or a related field required</li><li>Strong understanding of basic accounting principles and practices</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (SAP, Oracle, QuickBooks, or similar) preferred</li><li>Detail-oriented with strong organizational and analytical skills</li><li>Excellent communication and interpersonal abilities</li><li>Eagerness to learn and grow within a team environment</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Direct hire role with opportunities for long-term career advancement</li><li>Comprehensive benefits package, including health, dental, and retirement plans</li><li>Ongoing training and mentorship from experienced professionals</li><li>Dynamic and inclusive workplace culture</li><li>Convenient Blue Ash, OH location</li></ul><p>If you’re seeking a rewarding opportunity to launch your accounting career, we want to hear from you! Apply today to take the next step with our expanding shared service center.</p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.</p><p>• Process member enrollments and maintain eligibility postings in the system.</p><p>• Generate and analyze reports to ensure operational efficiency.</p><p>• Handle inbound calls and provide outstanding customer service to resolve inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for document organization.</p><p>• Coordinate outreach to vendors and assist representatives as needed.</p><p>• Schedule appointments and maintain organized calendars for team operations.</p><p>• Respond to emails and ensure timely communication with clients and internal teams.</p><p>• Utilize Microsoft Excel and Word for order entry and documentation purposes.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>Our Enterprise Data and Analytics team is growing. We’re looking for a Lead Data Scientist to assist with building and developing our Data Science team and lead us into the next generation of banking. We are reimagining how data is used across the bank to better serve our customers support our communities and make our colleagues lives better. Our goal is to be the best performing Regional Bank in America and we need data and analytics to meet that goal.</p><p>As we advance our data science and analytics capabilities we want a Lead Data Scientist to develop experts in modeling complex business problems and discovering business insights using statistical algorithmic mining and visualization techniques. We are looking for a leader who has a passion for developing others driving change and continuously improving and evolving the application of technologies to meet todays and tomorrow’s challenges.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Prioritizes analytical projects based on business value and technological readiness</p><p>· Performs large-scale experimentation and build data-driven models to answer business questions</p><p>· Conducts research on cutting-edge techniques and tools in machine learning/deep learning/artificial intelligence</p><p>· Evangelizes best practices to analytics and products teams</p><p>· Acts as the go-to resource for machine learning across a range of business needs</p><p>· Owns the entire model development process, from identifying the business requirements, data sourcing, model fitting, presenting results, and production scoring</p><p>· Provides leadership, coaching, and mentoring to team members and develops the team to work with all areas of the organization</p><p>· Works with stakeholders to ensure that business needs are clearly understood and that services meet those needs</p><p>· Anticipates and analyzes trends in technology while assessing the emerging technologies impact(s)</p>
<p>We are looking for a Data Analyst to join our team in Blue Ash, Ohio. This 3–6-month contract position offers an exciting opportunity to contribute to impactful business decisions through data-driven insights. The ideal candidate will bring expertise in Power BI development, data analysis, and business intelligence to help transform complex data into actionable solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop interactive dashboards and reports using Power BI to present key business metrics.</p><p>• Collaborate with various business units to identify data-driven solutions and implement business intelligence strategies.</p><p>• Ensure data accuracy and integrity by implementing robust validation and quality control measures.</p><p>• Provide training and technical support to end-users, enabling them to efficiently utilize BI tools and dashboards.</p><p>• Continuously monitor emerging technologies and industry trends to enhance BI solutions and practices.</p><p>• Maintain and optimize existing dashboards and reports to meet evolving stakeholder needs.</p><p>• Translate complex business requirements into clear and actionable insights through advanced Power BI development.</p><p>• Assist in mining and analyzing data to uncover trends, patterns, and opportunities for business growth.</p><p>• Develop processes for validating and preparing data for analysis, ensuring consistency and reliability.</p>
<p>We are looking for an Contract Analyst for a long term contract opportunity within the manufacturing industry. This role requires strong analytical skills, attention to detail, and proficiency in key software tools to ensure compliance and process efficiency. This a hybrid role with 2 days in office but must be local to Cincinnati area.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and ensure adherence to regulatory compliance requirements related to raw materials and production processes.</p><p>• Maintain and track raw material usage and inventory to support accurate reporting and operational efficiency.</p><p>• Manage and update bills of materials (BOM) to reflect accurate production and procurement data.</p><p>• Collaborate with procurement teams to streamline supply chain operations and support purchasing activities.</p><p>• Utilize advanced Excel functions to analyze data, create reports, and improve financial processes.</p><p>• Develop and deliver presentations using PowerPoint to effectively communicate findings and updates to stakeholders.</p><p>• Work closely with chemistry and manufacturing teams to align operations with industry standards.</p><p>• Identify and address discrepancies in materials and production data to ensure accuracy.</p><p>• Support cross-functional teams in improving compliance and operational workflows</p>
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
We are looking for an Acquisitions Analyst to join our team in Cincinnati, Ohio. In this role, you will play a critical part in evaluating potential investment opportunities and supporting the acquisition process from start to finish. This position offers an exciting opportunity to collaborate with executive leadership and industry experts while contributing to strategic decision-making in the real estate sector.<br><br>Responsibilities:<br>• Conduct comprehensive analysis and underwriting of potential investment opportunities, ensuring financial models are accurate and complete.<br>• Collaborate on the development of detailed business plans to guide investment strategies.<br>• Present investment opportunities to executive leadership, providing insights and recommendations for approval.<br>• Assist in forming and maintaining joint venture agreements with industry partners.<br>• Support financing and refinancing efforts for acquisitions, ensuring optimal funding solutions.<br>• Engage in negotiations and communication with sellers and brokers to secure favorable terms.<br>• Perform market research to analyze leasing trends, sales comparables, and competitive vacancies.<br>• Partner with legal counsel to address all legal aspects of acquisition deals.<br>• Manage the due diligence process to ensure thorough evaluation of opportunities.<br>• Build and nurture strong relationships within the real estate industry to expand the network and identify future opportunities.
We are looking for an experienced Sr. Sales and Use Tax Analyst to join our team in Columbus, Ohio. This role involves ensuring compliance with indirect tax regulations, identifying process improvements, and collaborating across departments to optimize tax strategies. The ideal candidate will have a strong background in corporate tax compliance and a keen ability to manage tax processes effectively.<br><br>Responsibilities:<br>• Evaluate and review sales and use tax processes to ensure adherence to state and local tax regulations.<br>• Collaborate with various teams to develop and implement tax strategies that improve financial performance.<br>• Reconcile indirect tax accounts monthly, resolving discrepancies and ensuring accurate tax postings.<br>• Work alongside data and technology teams to enhance reconciliation tools and improve tax-related processes.<br>• Prepare and review monthly journal entries related to indirect taxes.<br>• Monitor, refine, and document controls within the indirect tax function, including Sarbanes-Oxley compliance.<br>• Identify process gaps and implement solutions to strengthen the indirect tax framework.<br>• Handle the preparation and review of indirect tax filings, including Canadian tax returns and recovery assessments.<br>• Support state sales and use tax audits, ensuring compliance and resolving audit-related issues.<br>• Assist with additional tax projects related to indirect taxes as assigned.
We are looking for a skilled Data Analyst / Engineer to join our team in Marysville, Ohio. In this long-term contract position, you will play a vital role in analyzing complex data sets, developing solutions, and ensuring data security and quality. This onsite role requires working four days a week on location, collaborating with cross-functional teams to drive insightful decision-making.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to uncover meaningful insights and trends.<br>• Design and maintain efficient data pipelines utilizing AWS services such as S3, Redshift, and Lambda.<br>• Collaborate with developers, designers, and business stakeholders to gather requirements and deliver tailored data solutions.<br>• Present findings and recommendations effectively to both technical and non-technical audiences.<br>• Lead data-related projects, ensuring accurate and timely delivery of tasks.<br>• Implement data governance standards and best practices to maintain data integrity and security.<br>• Create and manage data models, dashboards, and reports to visualize performance metrics.<br>• Troubleshoot data issues and provide technical support to resolve challenges.<br>• Stay informed on emerging data technologies to improve processes and outcomes.
<p>We are looking for an experienced Acquisitions Associate to join our team in Cincinnati, Ohio. In this role, you will play a key part in identifying and securing real estate opportunities, managing financial analyses, and driving successful transactions. The ideal candidate will have a strong background in commercial real estate and a proven ability to build relationships within the industry.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Identify and evaluate prospective real estate investments through targeted market research, networking, and site visits.</li><li>Oversee financial modeling and underwriting for investment opportunities, collaborating with internal analysts when needed.</li><li>Develop comprehensive business plans for potential acquisitions and support the due diligence process.</li><li>Prepare and present investment recommendations to executive leadership.</li><li>Assist in structuring joint ventures and supporting negotiation processes with sellers, brokers, and partners.</li><li>Liaise effectively with legal counsel regarding transaction details and property-specific matters.</li><li>Lead efforts to close real estate transactions, working cross-functionally where necessary.</li><li>Build and maintain connections with brokers, national tenants, JV partners, capital providers, and institutional firms.</li><li>Participate in major industry conferences to expand market awareness and professional network.</li><li>Conduct on-site property visits, facilitate tenant interviews, and manage third-party vendor processes.</li><li>Review all related documentation, such as leases, financials, title reports, and property records to identify potential risks.</li><li>Work closely with legal teams to address all legal aspects of due diligence.</li><li>Prepare detailed due diligence reports for acquisitions and leadership teams.</li><li>Support the transition of properties to asset management through thorough reporting.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Blue Ash, Ohio. In this role, you will handle incoming payments, reconcile accounts, and recover outstanding balances while maintaining positive relationships with customers. This position requires strong attention to detail and expertise in collection processes.<br><br>Responsibilities:<br>• Process and post incoming payments accurately and efficiently.<br>• Reconcile customer accounts to ensure all records are up-to-date and precise.<br>• Contact customers to collect overdue balances while maintaining a detail-oriented and courteous approach.<br>• Investigate and resolve discrepancies in billing and payments.<br>• Collaborate with internal teams to address and resolve collection issues.<br>• Generate reports detailing collection activities and account statuses.<br>• Ensure compliance with company policies and procedures in all collection efforts.<br>• Communicate effectively with customers to negotiate payment plans when necessary.<br>• Maintain accurate documentation of all collection interactions and transactions.<br>• Provide recommendations for improving collection strategies and processes.
<p>We are looking for an experienced Medical Collections Specialist to join our team in Blue Ash, Ohio. In this role, you will focus on managing outstanding balances for occupational health services and ensuring timely follow-up with clients. This is a long-term contract position offering an excellent opportunity to contribute to the healthcare sector while utilizing your collections expertise.</p><p><br></p><p>Responsibilities:</p><ul><li>Utilize Systoc (web-based EMR) to review accounts and follow up with employer clients regarding outstanding Occupational Health balances.</li><li>Communicate with employer groups to resolve billing issues related to services such as physicals, screenings, and occupational health visits.</li><li>Manage and prioritize significant outstanding accounts receivable, including high-volume balances totaling millions in uncollected revenue.</li><li>Investigate aging balances, identify root causes of non-payment, and implement appropriate collection strategies.</li><li>Escalate delinquent or complex accounts to specialized collections team when necessary for further action.</li><li>Document all collection activity and account updates accurately within the EMR and billing systems.</li><li>Collaborate with internal departments to ensure timely and accurate billing, payment posting, and account resolution.</li><li>Utilize experience with EMR systems (including but not limited to Systoc) to efficiently track and manage accounts; specific EMR experience not required, but general EMR familiarity preferred.</li></ul>
