<p>We’re hiring on behalf of one of our longest-standing clients — a respected, mission-driven organization in the financial services industry with a deeply philanthropic heart. If you enjoy detail‑oriented work, supporting others, and being part of a purpose‑focused culture, this could be a fantastic fit.</p><p><br></p><p>In this position, you’ll support the processing of new and prospective agents’ licensing, certifications, and compliance documentation to ensure alignment with regulatory requirements.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>What Makes You a Strong Fit</li><li>Clear and effective communication skills</li><li>Accurate data entry and strong attention to detail</li><li>Ability to problem-solve using established guidelines</li><li>Collaborative mindset and ability to work effectively across departments</li></ul><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Hybrid work model</li><li>37.5‑hour work week — extra time back for what matters most</li><li>A supportive team culture within a mission-driven organization</li><li>A role with both structure and growth potential</li></ul><p>There’s even more to share about this dynamic team and career path. We’d love to learn about your short- and long‑term goals and explore how this role aligns with them. </p><p><br></p><p>Interested? Reach out to our team directly at (563) 359‑7535. </p>
<p><strong>Part-Time Office & Operations Support</strong></p><p>Support a Growing Local Small Business (20–30 hrs/wk | Davenport/Eldridge area)</p><p><br></p><p>Are you someone who loves being the steady, organized problem-solver in a small business?</p><p>Do you enjoy variety—phones, data entry, light bookkeeping, scheduling, creative projects—and making things run smoother for everyone?</p><p>If that sounds like you, this is a great opportunity to support a hardworking, down-to-earth small business owner who operates three local companies.</p><p>This role is perfect for someone who enjoys wearing many hats and making an immediate impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>You’ll become the “hub” that keeps the office and operations moving:</p><p><strong>Customer Support & Phones</strong></p><ul><li>Serve as the first point of contact for incoming calls</li><li>Provide friendly, helpful support across multiple business lines</li><li>Gather details from callers and schedule follow-ups</li><li>Process credit card payments for service bookings</li></ul><p><strong>Data Entry & Light Bookkeeping</strong></p><ul><li>Enter customer info into operational systems</li><li>Build out customer profiles for quoting and services</li><li>AP/AR work in<strong> QuickBooks Online</strong></li><li>Coordinate with the CPA firm (they handle reconciliation, payroll & monthly reviews)</li></ul><p><strong>Scheduling, Permits & Coordination</strong></p><ul><li>Assist with job scheduling and tracking</li><li>Track inventory and place orders once familiar</li><li>Call in locates and submit permits as necessary</li><li>Spot opportunities to streamline processes and workflows</li></ul><p><strong>Creative/Admin Projects</strong></p><ul><li>Create simple flyers, door hangers, or ads in Canva</li><li>Capture job-site photos for social media (optional, if comfortable)</li><li>Keep the office space organized and running smoothly</li><li>Help with year-end cleanup, budgeting setup, and general process improvements</li></ul><p><strong>Hours & Work Environment</strong></p><ul><li>20 hours/week to start, with the option to grow into 25–30</li><li>Flexible within a 7:00am–4:30pm window</li><li>Year-round role (winter is lighter but still steady)</li><li>Flexibility around the holidays</li><li>Small business where your ideas matter and you can see the impact of your work daily</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>You’ll make a <strong>real impact</strong> in a growing local business</li><li>You’ll blend administrative, operational, and creative work</li><li>You’ll work with a supportive business owner who values reliability and initiative</li><li>You’ll have room to shape the role as the business grows</li><li>You’ll have flexible part-time hours while still doing meaningful work</li></ul>
<p><strong>Customer Support Representative</strong></p><p><strong>Hybrid | Established Insurance Organization | Career Growth</strong></p><p>Our client, a respected and community‑focused organization in the insurance industry, is hiring a <strong>Customer Support Representative</strong> to join their Customer Service Center. If you enjoy helping people, solving problems, and providing clear guidance during meaningful moments, this is a great opportunity.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Support customers by phone (and occasional written communication)</li><li>Explain insurance products and handle sensitive inquiries with empathy</li><li>Analyze member accounts to complete changes (beneficiary, coverage, payment method, etc.)</li><li>Use strong judgment and problem‑solving to resolve complex situations</li></ul><p><strong>Why You’ll Love This Role</strong></p><ul><li><strong>Hybrid flexibility</strong> after on-site training</li><li><strong>Career development + continuous training</strong></li><li><strong>Supportive team culture</strong></li><li><strong>Predictable rotating schedule:</strong> 8–4 and 9–5</li></ul><p><strong>What You Bring</strong></p><ul><li>Strong communication and customer service skills</li><li>Empathy, professionalism, and emotional intelligence</li><li>Solid analytical and problem‑solving abilities</li><li>Proficiency with Microsoft Office + accurate data entry</li></ul><p><strong>Interested?</strong></p><p>Contact <strong>Christin, Erin, or Lydia</strong> at <strong>(563) 359‑7535</strong> to learn more!</p>
<p>Administrative Assistant/Project Support Coordinator</p><p><br></p><p>Our client is seeking an Administrative Assistant to join their team! This role supports multiple project managers and field teams in a fast-paced construction setting where priorities shift quickly and accuracy matters. This is an excellent opportunity for someone who thrives under pressure, enjoys being the operational glue of a team, and wants to grow within a stable organization. This provides a flexible schedule within 30-40 hours a week.</p><p><br></p><p>What You’ll Do</p><p>- Support project managers and field teams with day-to-day project coordination</p><p>- Run reports in internal systems to keep projects on track</p><p>- Assist with billing and invoicing activities</p><p>- Manage, maintain, and distribute manning schedules</p><p>- Collect and enter field timesheets</p><p>- Handle multiple priorities in a deadline-driven environment</p>
<p>Member Services Specialist</p><p>Hybrid | Stable Insurance Organization | Long-Term Growth</p><p><br></p><p>A well-established insurance organization is adding a Member Services Specialist to its customer operations team. This role is ideal for someone who enjoys guiding others, digging into details, and handling important conversations with care and professionalism.</p><p><br></p><p>What You’ll Be Doing</p><p>Serve as a primary point of contact for members via phone and limited written communication</p><p>Walk customers through policy questions, updates, and next steps with clarity and patience</p><p>Review and update member records related to coverage, beneficiaries, billing, and payments</p><p>Use critical thinking to resolve nuanced or sensitive situations efficiently and accurately</p><p><br></p><p>Why This Role Stands Out</p><p>Hybrid schedule following on-site training</p><p>Clear pathways for internal advancement</p><p>Consistent, rotating hours (8–4 and 9–5)</p><p>Collaborative, team-oriented environment</p><p><br></p><p>📞 Interested? Reach out to Christin, Erin, or Lydia at (563) 359-7535 for details.</p>
<p>Temporary Front Office Coordinator Opportunity — Flexible, Engaging Short-Term Role Supporting a Great Client!</p><p><br></p><p>Are you a detail-oriented professional who thrives on variety and flexibility? Do you enjoy stepping in to make a difference during pivotal moments? If so, you may enjoy partnering with Robert Half and supporting clients with a range of flexible needs!</p><p><br></p><p>Why This Role Stands Out:</p><p>Short-Term Commitment: Gain valuable experience over just a few weeks, making this an ideal fit for professionals seeking project-based work or career flexibility.</p><p>Impactful Support: Help our client weather a critical time with your independent, proactive approach.</p><p><br></p><p>What You’ll Do:</p><p>Be the Welcoming Face of the Office: Engage with clients by greeting them warmly and assisting with their needs. You’ll ensure every interaction leaves a positive impression.</p><p>Multitask in Key Support Areas: Answer phone calls, help with scheduling, and coordinate front office operations smoothly.</p><p>Light Bookkeeping: Support our client with QuickBooks data entry, minor account adjustments, and processing checks and deposits, keeping their operations running seamlessly during this interim period.</p><p><br></p><p>Is the Flexibility of Contract Engagements Right for You?</p><p>These opportunities are perfect for candidates who enjoy making meaningful contributions even in short periods of time. If you value variety, thrive in dynamic environments, and enjoy supporting busy teams, come join us for this rewarding short-term position. Not only will you bring vital service to an important client, but this role also offers you exposure to valuable tools, such as QuickBooks, and the chance to develop your skills for future projects or workplaces.</p><p><br></p><p>Connect with our team today to learn more about this short-term opportunity and see how you can make an impact during important moments for our clients!</p><p><br></p><p>Don’t miss this chance to make a real difference while embracing the flexibility and freedom that contract work provides!</p>
<p>Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a <strong>Member Services Processing Representative</strong> to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day.</p><p> </p><p><strong>Why Candidates Love This Opportunity</strong></p><ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul><p><strong>What You’ll Do</strong></p><p>You’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:</p><ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul><p>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue.</p><p> </p><p>Interested? Apply today!</p><p>Reach out to us at 📞 (563) 359‑7535</p><p> </p><p>We’d love to connect and share more about how this role aligns with your experience and goals.</p>
