We are hiring a Customer Service Representative for a contract-to-permanent opportunity in Toledo. This role is ideal for someone who enjoys helping customers and working in a fast-paced environment with long-term potential. <br> Responsibilities: Handle customer inquiries via phone and email Process orders, returns, and account updates Resolve issues and document interactions accurately
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
We are looking for a dedicated Patient Access Specialist to join our team in Madison Heights, Michigan. In this role, you will manage scheduling and registration tasks while providing exceptional support to patients and clinical staff. This is a long-term contract position offering the opportunity to make a meaningful impact in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Handle a significant volume of incoming calls to coordinate patient scheduling efficiently.<br>• Arrange medical appointments and procedures across multiple facilities, ensuring compliance with clinical guidelines.<br>• Provide clear and accurate responses to patient inquiries, directing them to the appropriate departments.<br>• Communicate regularly with clinical teams to update patient status and coordinate scheduling.<br>• Work collaboratively with medical professionals to enhance scheduling processes and patient access.<br>• Utilize multiple technology systems simultaneously to complete scheduling and registration tasks.<br>• Accurately collect and record demographic, billing, and insurance information from patients or their representatives.<br>• Educate patients about preparation requirements and procedures following established protocols.<br>• Inform patients of anticipated co-pays and deductibles, ensuring transparency regarding payment expectations.<br>• Analyze financial details in registration systems and relay relevant information to patients and the billing office.
We are looking for an Accounts Receivable Specialist to join our team in Southfield, Michigan. This role involves managing premium collections, handling payroll deductions, and providing exceptional customer service to clients in a high-volume environment. The ideal candidate will bring strong organizational skills, technical proficiency, and the ability to communicate effectively with diverse individuals. This is a Contract position offering the opportunity to grow within the company.<br><br>Responsibilities:<br>• Process and reconcile insurance premium payments and payroll deductions accurately and efficiently.<br>• Handle credit card transactions and secure transfers while maintaining compliance with company procedures.<br>• Update vendor portals and maintain detailed records to track payments and premium statuses.<br>• Respond to a high volume of customer inquiries, providing support for payment issues and account updates.<br>• Communicate complex financial information clearly to clients unfamiliar with technical terminology.<br>• Manage sales agent commissions and review travel expense submissions for accuracy.<br>• Ensure timely processing of commission payments and maintain compliance with company policies.<br>• Analyze financial data to identify discrepancies and reconcile accounts effectively.<br>• Maintain organized documentation and records to ensure accuracy and compliance.<br>• Collaborate with internal teams to enhance processes and ensure seamless operations.
<p>We are looking for a highly organized and detail-oriented Pricing Coordinator to join our team on a long-term contract basis in Southfield, MI. This role involves managing daily pricing requests, ensuring compliance with operational policies, and maintaining accurate records of pricing activities. The ideal candidate will have strong communication skills and a collaborative mindset to support continuous improvement initiatives and foster positive relationships with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Handle daily pricing requests for new and existing customers, adhering to assigned deadlines and service agreements.</p><p>• Verify compliance with operational policies, including restricted commodities and embargoed countries.</p><p>• Document and maintain detailed notes on each pricing activity to facilitate clear communication with operations staff.</p><p>• Track and report monthly progress toward key performance indicators (KPIs) and assigned goals.</p><p>• Build and maintain strong relationships with stakeholders to ensure access to the latest pricing information for seamless customer service.</p><p>• Collaborate with peers and management to identify and implement best practices for improving pricing quality and success rates.</p><p>• Provide door-to-door pricing solutions promptly by leveraging updated accessorial charges.</p><p>• Monitor industry trends and develop strategies to enhance win ratios and pricing effectiveness.</p><p>• Participate in continuous improvement efforts to optimize processes and achieve better outcomes.</p><p>• Perform additional duties as assigned to support team objectives.</p>
<p>We’re seeking a friendly and reliable Customer Service Agent to join a growing team in Sylvania, Ohio. This role focuses on delivering excellent service and supporting customers with questions, orders, and issue resolution.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email</li><li>Process orders and update account information</li><li>Resolve issues and ensure customer satisfaction</li></ul><p><br></p>
<p>Job Overview</p><p>This role is responsible for independently managing and responding to customer support communications, including emails, text messages, and support tickets. The position plays a key role in coordinating support visits, scheduling appointments, and sending reminders to clients and technicians.</p><p>In addition, this role provides remote assistance to both clients and technicians, supports troubleshooting efforts, and coordinates the replacement of defective products with manufacturers and vendors. The position also supports remote system programming and ongoing system maintenance.</p><p><br></p><p>Key Responsibilities</p><p>The successful candidate will consistently and independently perform the following duties:</p><ul><li>Monitor and respond to customer support emails</li><li>Review support tickets and initiate the support process</li><li>Coordinate and schedule support visits</li><li>Send appointment reminders via text and email</li><li>Schedule and manage client support appointments</li><li>Update and maintain internal support and scheduling systems</li><li>Coordinate appointments with clients, contractors, and property or house managers</li><li>Provide remote troubleshooting assistance to clients</li><li>Support technicians with remote troubleshooting needs</li><li>Coordinate defective product exchanges with manufacturers and vendors</li><li>Perform remote system programming and maintenance</li></ul><p>Qualifications & Experience</p><ul><li>C<strong>ustomer Support Experience:</strong></li><li> Prior experience handling customer support requests and service-related communications</li><li><strong>Scheduling & Coordination Skills:</strong> Strong ability to manage schedules and coordinate appointments with multiple stakeholders</li><li><strong>Communication Skills:</strong> Excellent written and verbal communication skills for client interaction, reminders, and troubleshooting support</li><li><strong>Organizational Skills:</strong> Ability to manage multiple tasks efficiently while maintaining accurate records</li><li><strong>Product Exchange Coordination:</strong> Experience coordinating product replacements or exchanges with vendors and manufacturers</li><li><strong>Technical Troubleshooting Knowledge:</strong> Comfort assisting with remote troubleshooting, system maintenance, and basic programming</li></ul><p><br></p><p>Equal Opportunity Employer</p><p>This organization is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.</p>
We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
<p>We are looking for an experienced MSP Sales Manager to join our team in Troy, Michigan. As MSP Sales Manager your primary goal is to drive revenue growth by creating new sales opportunities and serving as the technical authority throughout the sales lifecycle. The MSP Sales Manager partners closely with Operations, and Leadership to design, position, and present managed IT, cloud, security, and telecommunications solutions aligned with Clear Rate’s service portfolio and customer business objectives.</p><p> </p><p>The MSP Sales Manager will be hands-on within managed services environments, understanding MSP operations and service delivery, and can translate complex technical concepts into clear business value. This role participates in discovery, solution architecture, pricing strategy, and post-sale transition to ensure seamless customer experience.</p><p> </p><p><br></p><p>Responsibilities:</p><p>• Identify and pursue revenue opportunities, achieving monthly targets post-ramp-up.</p><p>• Manage the sales lifecycle, from technical discovery through solution design, proposal development, and deal closure.</p><p>• Conduct in-depth assessments to understand client environments, operational challenges, and strategic goals.</p><p>• Develop and present scalable solutions, including managed IT services, cloud platforms, security measures, and connectivity options.</p><p>• Act as a technical expert during customer meetings, presentations, and solution evaluations.</p><p>• Collaborate with internal teams to design operationally sound and profitable service offerings.</p><p>• Create pricing models and service bundles that balance customer needs and company profitability.</p><p>• Translate technical solutions into clear, impactful value propositions for clients.</p><p>• Support vendor selection, product positioning, and differentiation strategies.</p><p>• Facilitate a smooth transition from sales to operations, ensuring successful onboarding and post-sale processes.</p>
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
We are looking for a skilled Payroll Specialist with accounts payable knowledge, near the Whitmore Lake, Michigan area. In this role, you will handle multistate payroll processing, ensuring compliance with tax regulations and accuracy in deductions for a workforce of approximately 400 employees. This is a contract position and pay up to $31/hr. <br><br>Responsibilities:<br>• Process multistate payroll for approximately 400 employees, ensuring accuracy and compliance with all applicable regulations.<br>• Apply knowledge of payroll policies, tax requirements, garnishments, and other deduction guidelines in daily operations.<br>• Maintain exceptional organizational systems to streamline payroll processes and ensure efficiency.<br>• Identify and resolve payroll-related issues, proactively suggesting improvements to enhance workflows.<br>• Monitor payroll activities to guarantee accuracy, thoroughness, and adherence to quality standards.<br>• Collaborate with internal teams to ensure seamless integration between payroll systems and timekeeping interfaces.<br>• Provide excellent customer service to employees regarding payroll inquiries and concerns.<br>• Utilize payroll software to manage manual and automated processes effectively.<br>• Stay updated on payroll laws and regulations to ensure continued compliance.<br>• Support bilingual employees by addressing payroll needs in both English and Spanish, if applicable.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Southfield, Michigan. This long-term contract position requires an individual who excels in managing financial transactions and ensuring accuracy in payment processing. If you have a strong background in accounts payable and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Process invoices accurately and efficiently, ensuring proper coding and compliance with organizational standards.<br>• Manage Automated Clearing House (ACH) transactions and oversee check runs to ensure timely payments.<br>• Reconcile vendor statements and resolve discrepancies promptly to maintain strong supplier relationships.<br>• Maintain accurate records of accounts payable transactions and support audits as needed.<br>• Collaborate with the finance team to streamline processes and improve efficiency.<br>• Verify account coding for invoices to ensure financial data is correctly categorized.<br>• Respond to inquiries regarding accounts payable and provide excellent customer service to internal and external parties.<br>• Prepare periodic reports related to accounts payable activities for management review.<br>• Ensure adherence to company policies and procedures in all payment processes.<br>• Assist with system upgrades or transitions related to accounts payable functions.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>Payroll Manager</p><p><strong>About Our Client</strong></p><p> Our client is a well-established, growth-oriented organization with a proven operating model and a strong commitment to employee experience. Known for its collaborative, energetic, and people-first culture, the company continues to expand while investing in modern systems, scalable processes, and high-quality workspaces. This is an environment where teams genuinely enjoy working together, ideas are welcomed, and leaders are empowered to make an impact.</p><p><strong>About the Role</strong></p><p> The Payroll Manager is responsible for leading end-to-end payroll operations for a diverse, multi-state workforce that includes both hourly and salaried employees. This role ensures accurate, timely, and compliant payroll processing while continuously improving systems, controls, and processes as the organization grows. The Payroll Manager serves as the internal subject-matter expert for payroll operations, tax compliance, audits, and reporting, and works closely with cross-functional partners to deliver an exceptional employee experience.</p><p>This position plays a critical role in supporting scale, driving efficiency, and maintaining compliance across federal, state, and local regulations in a dynamic, fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee full-cycle, multi-state payroll processing for hourly and salaried populations</li><li>Ensure compliance with federal, state, and local wage, hour, and payroll tax regulations</li><li>Review and approve payroll reconciliations, journal entries, and payroll reporting</li><li>Manage payroll audits, tax filings, year-end processes, and third-party vendor relationships</li><li>Serve as escalation point for payroll inquiries and complex issues</li><li>Partner with HR, Finance, Legal, and external providers on payroll-related initiatives</li><li>Develop, document, and maintain payroll policies, procedures, and internal controls</li><li>Identify and implement process improvements to enhance accuracy, efficiency, and scalability</li></ul><p>If your experience meets or exceeds the requirements below, and if you have questions or would like more information, please call Jeff Sokolowski directly at (248)365-6131, </p>
Our client in the Madison Heights area is looking to permanent a project coordinator to support the project managers at this exciting and growing manufacturing/construction company. The exciting role is open due to growth. <br> Key Responsibilities: Project Coordination & Scheduling Schedule surveys, pre-start meetings, and site visits in alignment with Project Managers and client availability. Coordinate installation works, snagging, commissioning visits, and resource allocation using internal systems (TeamUp, Smartsheet, Dropbox). Manage skip/container bookings, installer briefings, and delivery notes for seamless project execution. Maintain accurate project trackers and update calendars with confirmed dates and changes. Documentation & Compliance Prepare, review, and submit Risk Assessments & Method Statements (RAMS) tailored to each project. Compile and distribute delivery notes, installation packs, small works reports, and commissioning handover documentation. Ensure accurate record-keeping across project folders and internal systems. Support NCR (non-conformance report) submission processes and follow red-flag procedures to resolve unfinished works. Client & Stakeholder Communication · Act as first point of contact for client scheduling, confirmations, and project updates. · Draft and send detail oriented client communications, ensuring clarity on scope, timelines, and site requirements. · Liaise with installers, contractors, and internal departments (Pre-Con, Logistics, Aftercare, Accounts, Quality, Operations). Resource & Logistics Management Support labour allocation by liaising with Resource Managers and ensuring installers have all relevant project information in advance. Coordinate delivery of doorsets, components, and consumables in line with project timelines. Ensure appropriate site access, permits, and client requirements are arranged prior to works commencing. Continuous Improvement Identify opportunities to streamline scheduling, documentation, and communication processes. Provide feedback on recurring issues and support the development of best practices across the Projects team. <br> <br> <br> <br> <br> <br>
<p>Accounts Payable Specialist</p><p><strong>Work Environment:</strong> Hybrid | Fashion-forward, design-inspired offices</p><p>ABOUT OUR CLIENT</p><p>Our client is a <strong>nationally recognized leader and respected brand</strong> known for quality, innovation, and operational excellence. The organization offers a collaborative, team-oriented culture where employees are encouraged to take ownership, communicate openly, and contribute to continuous improvement. The company blends creative energy with disciplined business practices in a dynamic, growth-focused environment.</p><p>THE OPPORTUNITY</p><p>This Accounts Payable Specialist role is part of a <strong>high-volume, shared services accounting team</strong> supporting multiple business units. The position plays a key role in ensuring accurate, timely processing of vendor invoices while partnering closely with internal teams and external vendors. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values strong teamwork.</p><p>KEY RESPONSIBILITIES</p><ul><li>Process <strong>high volumes of vendor invoices</strong> with accuracy and efficiency</li><li>Perform <strong>three-way matching</strong> (purchase orders, receipts, invoices) and resolve discrepancies</li><li>Research and correct invoice errors, pricing issues, and quantity variances</li><li>Act as a primary point of contact for <strong>vendor inquiries</strong>, maintaining professional relationships</li><li>Partner with internal teams to ensure timely approvals and issue resolution</li><li>Maintain accurate records within the ERP system and support month-end close activities</li><li>Leverage <strong>Microsoft Excel</strong> for reconciliations, reporting, and data validation</li><li>Identify opportunities to improve AP processes, controls, and workflow efficiency</li></ul><p>For immediate and confidential consideration call Jeff Sokolowski directly at (248)365-6131 or apply today. </p><p><br></p>
<p><strong>Position:</strong> Controller</p><p><strong>Reports To:</strong> Chief Financial Officer (CFO)</p><p><br></p><p><strong>Location:</strong> Detroit, MI</p><p><strong>Minimum Experience:</strong> 8+ years of progressive accounting and finance experience, including at least 3 years in a leadership role</p><p><br></p><p><strong>About the Opportunity</strong></p><p>Our client, a manufacturer of premium, high-end products, is seeking a dynamic and experienced Controller to join their leadership team. This position plays a critical role in overseeing accounting operations, driving process improvements, and ensuring compliance and accuracy across all financial activities. The Controller will report directly to the CFO and partner with leadership across the organization to deliver strategic financial insights that support growth and operational excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Day-to-Day:</strong></p><ul><li>Oversee accounting operations including AP, AR, payroll, and general ledger management.</li><li>Ensure accuracy, compliance, and timeliness of all financial transactions.</li><li>Lead, mentor, and develop a team of accounting professionals across multiple business lines.</li><li>Partner cross-functionally with leadership to deliver financial insights and drive process enhancements.</li></ul><p><strong>Month-End:</strong></p><ul><li>Manage month-end close, including reconciliations and preparation of accurate financial statements.</li><li>Analyze variances and deliver clear commentary to leadership.</li><li>Monitor cash flow and working capital performance.</li></ul><p><strong>Year-End:</strong></p><ul><li>Lead the annual close process and external audit coordination.</li><li>Oversee tax preparation and compliance through third-party providers.</li><li>Support annual budgeting, forecasting, and long-range planning cycles.</li></ul><p>If you have questions or would like more information please call Jeff Sokolowski directly at (248)365-6131. For immediate and confidential please apply today.</p>
<p><strong>Local Candidates to the Detroit Metro Area Only Please: </strong></p><p>We are looking for an experienced Treasury Analyst/Assistant Treasurer to join our client's team in Northern Oakland County. Given this role will be supporting the Florida teams this opportunity is primarily remote but candidates will need to commute to the Northern Oakland location for trainings, team events, important meetings etc. This role is pivotal in driving deposit growth, enhancing cash management performance, and delivering tailored treasury solutions to business members. The ideal candidate will collaborate with internal teams and business members to provide expert guidance and optimize financial outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Support the growth of deposits and improve cash management strategies to meet organizational goals.</p><p>• Partner with lending and branch teams to identify opportunities, analyze business member needs, and recommend suitable treasury products and services.</p><p>• Deliver consultative treasury solutions that strengthen business relationships and enhance member engagement.</p><p>• Perform detailed analyses of treasury product offerings, including financial performance and contribution to strategic objectives.</p><p>• Lead the collection of data and conduct competitive analysis to support strategic planning initiatives.</p><p>• Compile and maintain documentation and procedures for the setup and management of treasury products and services.</p><p>• Provide operational, analytical, and project support for treasury operations.</p><p>• Conduct cash flow analysis and review financial statements to assist in decision-making.</p><p>• Ensure internal and external support materials for treasury services are accurate and up-to-date.</p><p>• Collaborate with teams to improve workflows and optimize treasury processes.</p>
<p><strong>Workday Finance Product Lead</strong></p><p><strong>Department:</strong> Corporate Finance Systems</p><p> <strong>Confidential Search</strong></p><p> <strong>Location:</strong> Remote (Quarterly travel to Michigan headquarters)</p><p><strong>Role Overview</strong></p><p>Our client, a global leader in its industry, is seeking a Workday Finance Product Lead to serve as the finance-facing owner of its Workday Financial Management platform. This role sits at the intersection of accounting, finance operations, and enterprise systems, with primary responsibility for ensuring Workday supports accurate financial reporting, scalable processes, and strong internal controls across a complex, international organization.</p><p>This position is ideal for a finance professional with deep accounting experience who has led Workday Financials implementations and served as a Workday administrator. The role partners closely with global accounting and finance leadership to translate financial requirements into effective system design and execution.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the finance product owner for Workday Financial Management, representing accounting and finance priorities across the organization</li><li>Lead and support Workday Financials implementations, enhancements, and ongoing system administration</li><li>Partner with accounting and finance leadership to align Workday functionality with close, reporting, procurement, expense, and project accounting processes</li><li>Develop and maintain a finance-driven roadmap that supports reporting accuracy, operational efficiency, and future growth</li><li>Translate accounting and finance requirements into detailed functional designs and Workday configurations</li><li>Oversee functional delivery of initiatives, ensuring adherence to financial controls, timelines, and quality standards</li><li>Provide guidance on Workday integrations, data flows, and downstream reporting dependencies</li><li>Serve as a key escalation point for system-related accounting issues, driving root-cause analysis and sustainable solutions</li><li>Collaborate with internal teams and external partners to support compliance, audit readiness, and risk management</li><li>Support governance, documentation, and change management related to financial systems</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
