<p>Ideally, we are looking for a Warehouse Operations Manager with experience in: eCommerce fulfillment, Reverse Logistics (returns), Big Box retailer clients, exp dealing with imports and strong inventory control/management exp. 3PL DC experience is nice to have. </p><p><br></p><p><br></p><p>Duties: </p><p>Inventory & Order Management: Plan and manage PO receipts, optimize product slotting, oversee inventory replenishments, and ensure accurate order fulfillment through effective WMS usage. </p><p>Returns & Reverse Logistics: Oversee product returns, guide processing, and manage reverse logistics for high-value recovery products, ensuring efficient return flow and inventory management. Plan and execute RTV load programs with Hong Kong office. </p><p>Warehouse Operations: Manage warehouse layout, process flows, and building maintenance. Oversee vendor management, equipment maintenance, and safety standards to maintain operational efficiency. </p><p>Staff Leadership: Hire, train, and manage warehouse staff, fostering a motivated team while ensuring operational goals and KPIs are met. </p><p>3PL & Vendor Management: Negotiate with third-party logistics partners and vendors for cost-effective seasonal overflow solutions and warehouse services. </p><p>Cost Control & Performance Analysis: Monitor and analyze expenses and key metrics such as order accuracy, shipping times, and customer compliance, driving cost-saving initiatives and continuous improvement. </p><p>Customer Support & Compliance: Collaborate with cross-functional teams to resolve customer-related issues and ensure adherence to regulatory requirements and customer compliance standards. </p><p>Technology & Process Improvement: Utilize ERP, WMS, TMS and software tools (e.g., CAPE) to streamline operations and improve efficiency. </p><p>SKILLS </p><p>• Proven experience in warehouse management and logistics operations. </p><p>• Strong knowledge of supply chain processes from procurement to delivery. </p><p>• Logistics expertise includes strong knowledge of transportation methods, routing optimization and delivery scheduling. </p><p>• Proven leadership experience with excellent communication and team management skills. </p><p>• Strong problem-solving and data analysis abilities to drive operational improvements. </p><p>• Ability to operate forklifts and other material handling equipment safely. </p><p>• Detail-oriented with strong organizational skills to manage multiple priorities effectively. </p><p>• Ability to create and implement SOPs, Metrics and KPIs. </p><p>• eCommerce Fulfillment exp. </p><p>• Exp supporting big box retailers. </p><p>• Exp improving warehouse floor layout.</p>
We are looking for an experienced ERP/SCM/CRM/BI Consultant to maintain and enhance business systems for our organization in Dallas, Texas. This role involves supporting system functionality, optimizing workflows, and delivering tailored solutions to meet diverse business needs. The ideal candidate will be proactive, detail-oriented, and skilled in managing technical systems while fostering collaboration across departments.<br><br>Responsibilities:<br>• Administer and maintain the ERP system, ensuring proper user access, permissions, and system configurations.<br>• Diagnose and troubleshoot functional and technical issues within the ERP system, collaborating with external vendors when required.<br>• Monitor system performance, execute upgrades, and perform database maintenance tasks.<br>• Work closely with departments such as Finance, Supply Chain, Sales, and Manufacturing to align system capabilities with business processes.<br>• Translate business requirements into system configurations and enhancements to support operational needs.<br>• Identify opportunities to automate workflows and streamline business processes within the ERP system.<br>• Create and maintain queries, stored procedures, and formatted searches to optimize system functionality.<br>• Develop and modify reports using tools such as Crystal Reports and Domo to support data analytics and dashboard integration.<br>• Facilitate integration of the ERP system with third-party applications to support additional business functionalities.<br>• Provide end-user training, troubleshooting, and documentation for system features and enhancements.
<p>We are looking for a skilled Warehouse Operations Lead to oversee and execute key logistics activities in our Dallas, Texas facility. This role combines hands-on operational work with a strategic understanding of the business to ensure high-quality handling of luxury goods. As part of our team, you will play a critical role in maintaining the integrity and presentation of items valued at over $10,000 while supporting the scaling of operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage the receipt, consolidation, and shipment of packages, ensuring accuracy and timeliness in all processes.</p><p>• Perform manual labor tasks, including packaging and handling goods, while maintaining a detailed understanding of broader business objectives.</p><p>• Operate specialized dashboards and software, including proprietary systems and Google Workspace, to track inventory and manage workflows.</p><p>• Monitor and maintain the physical inventory of goods, conducting annual audits to ensure consistency and accuracy.</p><p>• Oversee the quality and presentation of packaging to meet luxury standards and enhance the unboxing experience for clients.</p><p>• Handle delicate and high-value items with care, ensuring their safety and integrity during all stages of processing.</p><p>• Support operational growth by contributing to the expansion of warehouse facilities and adapting processes to increased volume.</p><p>• Collaborate with team members and stakeholders to streamline logistics and address challenges in distribution.</p><p>• Uphold strict standards of discretion and integrity when handling items for high-net-worth clients.</p><p>• Maintain a clean and organized workspace to support efficient operations and uphold company standards.</p>
