We are looking for a motivated Customer Service Representative to join our team in Cranston, Rhode Island. This Contract to permanent position offers an excellent opportunity to contribute to a dynamic environment while developing your skills in customer support and sales operations. The ideal candidate will be proactive, detail-oriented, and capable of solving problems efficiently.<br><br>Responsibilities:<br>• Handle inbound and outbound calls, providing timely and attentive responses to customer inquiries.<br>• Manage order entries and updates in Salesforce, ensuring accuracy and resolving any exceptions to maintain seamless operations.<br>• Monitor and respond to emails in the inbox, addressing customer needs and concerns promptly.<br>• Support inside sales efforts by collaborating with other teams and identifying opportunities to enhance customer satisfaction.<br>• Utilize Salesforce and other systems to track, adjust, and update orders as necessary.<br>• Address and resolve complex order issues, ensuring customer satisfaction and operational efficiency.<br>• Maintain a high level of attention to detail while processing customer data and documentation.<br>• Proactively identify and troubleshoot customer problems, offering effective solutions.<br>• Build positive relationships with customers and internal teams to foster trust and reliability.
<p>Robert Half's client is looking for a detail-oriented order entry clerk for a short term coverage within their Customer Service department!</p><p><br></p><p>Responsibilities include:</p><p>- Customer service</p><p>- Email correspondence</p><p>- Processing orders</p><p>- Order entry</p><p>- Collaborating with sales team and customers</p><p>- Ensuring timely delivery of orders</p><p>- ERP experience is a MUST! </p><p><br></p><p>Start Date: Asap!</p><p>Duration: ~ 3months</p><p>Hours: 8:30am-5pm | M-F</p><p>Work type: Remote</p><p>Pay Rate: $18-$21 (based on experience)</p><p><br></p><p>**If interested, APPLY now!</p>
Essential Functions <br> Respond to all customer inquiries, questions, and RFQ’s <br> Develop system for following up on quotes to identify likelihood of order <br> Understand customers’ needs and communicate to production team to ensure satisfaction <br> Setup and host customer and vendor visits via video, and/or in person <br> Daily meeting with production manager, operations manager, engineering to review any open quotes and/or <br>order fulfillment concerns <br> Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy <br> Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested <br> Prepare weekly posts for social media sites (LinkedIn etc.) <br> Attend trade shows as requested (US Locations) <br> Maintain database integrity within ProfitKey® ERP Software <br> Maintain a database of current and potential customers with CRM <br> Review technical drawings for manufacturability with the support of engineering as needed <br> Prepare customer reports and access customer portals as needed. <br>Education <br>- Associate’s degree in business administration, applied science or engineering <br> <br>Experience Details <br> <br>- Manufacturing technical sales support and/or officer administrator role – 1 year preferred <br>- Customer service experience <br>- High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
<p><strong> </strong>We are looking for a dedicated Receptionist Lead/Front Office Coordinator to join our team on a contract basis in Boston, MA. In this contract role role, you will be a core asset in completing the following responsabilities: </p><p><br></p><p><strong><u>Job duties</u></strong> </p><p><em> Front Desk Guest Experience </em></p><p> - Ensure a professional welcoming and seamless guest experience at all times. </p><p> - Welcome visitors clients and guests manage visitor check-in building security requirements and access badges. </p><p> - Escort guests to meeting rooms and notify hosts of arrival. </p><p> - Understand client expectations and deliver consistent 5-star service. </p><p> - Respond to guest needs and requests promptly and professionally. </p><p> - Answer and direct calls manage messages and meeting room inquiries. </p><p> - Monitor reception inbox ensuring timely responses. </p><p><em> Meeting Hospitality Support </em></p><p> - Book meeting rooms accurately using approved systems ensure A/V room setup and food and beverage needs are captured. </p><p> - Assist with hospitality setup including beverages and food service. </p><p> - Coordinate internal and external catering as needed. </p><p><em> Office Operations Facilities Support </em></p><p> - Manage office supplies and kitchen inventory including weekly food orders. </p><p> - Manage incoming and outgoing mail packages and deliveries. </p><p> - Coordinate with building management and vendors cleaning maintenance IT. </p><p> - Coordinate equipment maintenance and vendor support escalate unresolved issues when needed. </p><p> - Maintain workplace tidiness and readiness across shared spaces. </p><p> - Support staff events team-building activities and onsite functions. </p><p><em> Budget and Invoice Support </em></p><p> - Manage office budgets and allocate invoicMes accurately to the correct Line of Business and opportunity numbers. </p><p> - Process invoices ensuring accurate coding. </p><p> - Review monthly budget reports to ensure spending compliance and proper allocation. </p><p><em> Onboarding Employee Support </em></p><p> - Assist with new-hire onboarding including desk setup...</p>
We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis in Mattapan, Massachusetts. In this role, you will be the first point of contact for customers, ensuring a smooth and attentive experience. Your organizational skills and ability to multitask will be key to managing daily operations effectively.<br><br>Responsibilities:<br>• Greet and assist customers in a friendly and attentive manner, addressing inquiries and providing accurate information.<br>• Handle incoming calls and emails, ensuring prompt responses and effective communication.<br>• Perform accurate data entry to maintain records and update customer information.<br>• Process work orders efficiently and ensure all documentation is complete.<br>• Coordinate front desk activities, including scheduling and managing appointments.<br>• Collaborate with team members to resolve customer issues and ensure satisfaction.<br>• Maintain a clean and organized reception area to create a welcoming environment.<br>• Monitor inventory levels for office supplies and submit replenishment requests as needed.<br>• Provide administrative support to other departments when required.
<p>The Sr. Warehouse Manager is responsible for overseeing all warehouse operations to ensure smooth and efficient processes. This role involves managing staff, ensuring compliance with safety standards, optimizing workflow, and maintaining accurate inventory. The ideal candidate is detail-oriented, demonstrates strong leadership skills, and thrives in a fast-paced environment. </p><p>ESSENTIAL DUTIES / RESPONSIBILITIES: </p><p>• Monitor and ensure the accuracy of inventory management, including receiving, storing, and dispatching goods. </p><p>• Conduct regular inspections of equipment and facilities to ensure functionality and safety. </p><p>• Optimize warehouse workflows and processes to maximize efficiency and productivity. </p><p>• Prepare and analyze daily, weekly, and monthly reports on operations and key performance indicators. </p><p>• Train, mentor, and evaluate team members to build a skilled and motivated workforce. </p><p>• Coordinate with other departments, including logistics and customer service, to ensure seamless operations. </p><p>• Handle and resolve operational issues promptly and effectively. </p><p>• Manage building security and shift opening processes. </p><p>• Completes warehouse operational requirements by scheduling and assigning employees. </p><p>• Maintains warehouse staff by recruiting, selecting, orienting, and training employees. </p><p>• Improves staff performance by coaching, counseling, and disciplining employees. </p><p>• Drive a culture of safety and compliance, ensuring adherence to all regulatory and company standards. </p><p>• Oversee all aspects of warehouse and distribution operations, from inventory planning to order fulfillment and shipping. </p><p>• Leverage lean tools and continuous improvement strategies to streamline processes and maximize efficiency. </p><p>• Play a critical role in major projects such as warehouse and software launches. </p><p>• Serve as a change agent, fostering collaboration and driving standardized practices across warehouse locations. </p><p>ESSENTIAL Skills and competencies: </p><p>• BS degree in Logistics, Supply Chain Management or Business preferred. Min of 5+ years in managing a multishift (1st and 2nd shift) team of 50+ in a warehouse or distribution facility </p><p>• Leadership skills to include: interviewing, hiring, and training. Performance management. Safety. </p><p>• MUST have strong system skills. Including Automated warehouse management systems, ERP/MRP (P-21 would be a huge plus), Advance MS Office suite </p><p>• Must be both strategic and hands on, be able to sit and discuss staffing and budgets, be willing to hop on a fork lift and work</p><p>• Strong communicator, ability to pivot and multi-task, punctual and reliable</p><p><br></p><p><br></p><p><strong><em><u>For Immediate consideration for well qualified candidates, please call me immediately: Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.<br><br>Responsibilities:<br>• Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges.<br>• Serve as the primary contact for event guests, managing check-ins and providing assistance as needed.<br>• Create and manage work orders to support operational needs.<br>• Issue parking passes to visitors and employees in accordance with procedures.<br>• Answer and direct calls using a multi-line phone system, ensuring clear and effective communication.<br>• Organize and maintain files for easy access and retrieval.<br>• Schedule and coordinate appointments to support business activities.<br>• Handle email correspondence promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively.
<p>Our client, a successful Trusts & Estates law firm, is seeking an experienced <strong>Estate Administrator </strong>to join their legal team. In this role, you will play a pivotal part in managing estate administration processes, collaborating with attorneys, clients, and probate courts to ensure smooth and compliant estate management. This position requires a strong attention to detail, excellent organizational skills, and the ability to provide compassionate service to clients during sensitive times.</p><p><br></p><p><strong>Location: </strong>Wellesley Hills, MA</p><p><strong>Schedule:</strong> Hybrid (3 days in, 2 days remote)</p><p><strong>Salary: </strong>$100,000 - $135,000 (depending on experience)</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Interact with clients to obtain necessary information/documentation for complete probate process</li><li>Handle probate proceedings from appointment of personal representative to final distributions of estate including valuation of assets, drafting of all court forms, petitions and final distribution of assets.</li><li>Establish estate accounts, arrange for payments of expenses, collect life insurance proceeds, execute insurance transfers and obtain federal and state lien releases.</li><li>Work with estate planning attorneys preparing and calculating GRAT, QPRT and Charitable Trusts</li><li>Trust Administration; including establishing distributions on a calendar and non-calendar basis and preparing Trust accounts.</li><li>Prepare federal estate tax, gift and fiduciary tax returns, calendar and prepare estimated tax payments, respond to Internal Revenue Service and state assessments and inquiries.</li></ul>
<p>We are looking for a detail-oriented Contracts Administrator to join our team in Woburn, Massachusetts. You will play an essential role in supporting sales operations and ensuring the seamless handling of contracts and licensing processes. This is an on-site position, where collaboration and communication will be integral to your success.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage daily sales orders with accuracy and efficiency.</p><p>• Utilize internal systems to input, organize, and categorize sales data.</p><p>• Prepare and review licensing documents and contracts to ensure compliance and accuracy.</p><p>• Maintain organized records and ensure proper retention of group documentation.</p><p>• Collaborate with sales representatives, software users, and purchasing departments to address inquiries and outstanding requests.</p><p>• Provide support to Licensing & Contracts Associates and other team members when needed.</p><p>• Handle additional tasks and assignments to assist the team in achieving operational goals.</p>
<p>Our client, a highly successful law firm, is looking for an attorney with expertise in estate settlement matters to join their team. This role focuses on probate and trust administration, requiring strong case management abilities and direct client engagement. The ideal candidate will excel in collaborating with colleagues and delivering exceptional legal support.</p><p><br></p><p><strong>Role:</strong> Attorney</p><p><strong>Location: </strong>Woburn, MA </p><p><strong>Salary: </strong>$100,000 - $150,000 (depending on experience)</p><p><strong>Schedule:</strong> In-Office M-F</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage all aspects of probate administration, from petition through final distribution.</li><li>Administer revocable and irrevocable trusts, including asset collection, accounting, and distributions.</li><li>Advise fiduciaries (personal representatives, trustees) on legal duties and compliance.</li><li>Prepare and review probate pleadings, trust documents, accountings, and related filings.</li><li>Communicate regularly with clients, beneficiaries, financial institutions, and court personnel.</li><li>Ensure matters are handled efficiently, accurately, and in compliance with Massachusetts law.</li><li>Maintain organized case files and meet all deadlines.</li></ul>
We are looking for a detail-oriented Staff Accountant to join our team in Norwood, Massachusetts. In this role, you will play a vital part in managing financial processes, including general ledger reconciliations, accounts payable, and accounts receivable. The ideal candidate will bring a strong background in accounting practices and a commitment to maintaining accuracy in financial records.<br><br>Responsibilities:<br>• Prepare and reconcile assigned general ledger accounts to ensure accuracy and completeness.<br>• Process journal entries related to accrued expenses, fixed assets, and payroll transactions.<br>• Reconcile multiple bank account statements and address discrepancies.<br>• Review month-end variances against budget, prior month, and previous year to identify trends and issues.<br>• Manage vendor accounts by entering, verifying, and reviewing accounts payable transactions.<br>• Resolve discrepancies in purchase orders, invoices, or payments by collaborating with relevant departments and vendor representatives.<br>• Ensure timely payments to suppliers and maintain accurate filing systems for accounts payable documentation.<br>• Follow up on past-due customer payments and prepare bank deposits for cash receipts.<br>• Research and establish new customer accounts, ensuring compliance with sales tax exemption requirements.<br>• Support visitors by greeting them and following proper check-in procedures while maintaining office and plant supplies.
We are looking for an experienced Human Resources (HR) Manager to join our team in Boston, Massachusetts. This long-term contract position offers an exciting opportunity to contribute to the success of our organization within the healthcare industry. The ideal candidate will bring expertise in HR operations, employee relations, and collaboration across teams to ensure smooth organizational processes.<br><br>Responsibilities:<br>• Act as the primary HR representative on-site, addressing employee relations matters and providing support to staff.<br>• Collaborate with payroll and benefits teams to implement changes related to promotions, salaries, and other HR initiatives.<br>• Manage onboarding processes for new hires, ensuring a seamless transition into the organization.<br>• Communicate effectively with various teams, including talent acquisition, benefits, and compensation, to align HR strategies.<br>• Represent HR in meetings, advocating for employee needs and organizational goals.<br>• Provide guidance on HR policies and procedures, ensuring compliance with industry standards.<br>• Contribute to the consolidation and optimization of HR systems, including transitioning to Workday.<br>• Support effective communication of benefits and compensation updates to employees.<br>• Partner with healthcare professionals to address HR challenges unique to the hospital environment.<br>• Maintain accurate documentation and records within HR systems.
<p>Are you an experienced Medical Collector with in-depth knowledge of Medicaid and Medicare reimbursements specific to Massachusetts? Our company is seeking a detail-oriented professional with strong hospital revenue cycle experience to join our team and help drive collections success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform collections for Medicaid and Medicare accounts in accordance with Massachusetts regulations and payer requirements.</li><li>Work closely with hospital revenue cycle teams to resolve outstanding A/R and minimize denials.</li><li>Analyze patient accounts, secure accurate and timely reimbursements, and escalate complex cases as needed.</li><li>Review EOBs, payments, and remittance advices to ensure correct posting and balance resolution.</li><li>Communicate effectively with payers, internal departments, and patients to resolve issues.</li><li>Maintain detailed and accurate notes in billing systems, adhering to compliance and privacy regulations.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with revenue cycle management software.</li><li>Knowledge of Massachusetts-specific Medicaid (MassHealth) policies.</li><li>Related micro credentials or certifications in health data management or medical billing are a plus</li></ul><p><br></p>
