22 results for Sales Support Specialist in Cranbury, NJ

Sales Support Specialist

Somerset, NJ
onsite
Temporary
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-09T00:00:00Z

Sales Supervisor

Fairfield, NJ
onsite
Permanent
65000 - 85000 USD / Yearly
We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you. Responsibilities:• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.• Establish clear performance goals and provide ongoing coaching and feedback to team members.• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.• Ensure adherence to call center policies and procedures while promoting best practices.• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.• Conduct regular performance evaluations and develop individualized growth plans for team members.• Prepare and present detailed reports on call center performance to senior management.• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.
2026-03-26T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z

Sales Manager

Eatontown, NJ
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for an experienced Sales Manager to lead and oversee our sales operations in the Tinton Falls, New Jersey area. This role involves managing a dynamic team, driving revenue growth, and fostering strong relationships with key accounts. The ideal candidate will bring technical knowledge, exceptional communication skills, and a strategic mindset to support our organization’s continued success in the specialty film capacitor industry. This role is salary based only *** No commissionOnsite in Tinton Falls, NJ. Mon-Fri Responsibilities:• Lead and manage the sales team to achieve organizational goals and sales targets.• Develop annual sales plans and quotas for territories and regions, forecasting sales volumes and profit margins for both existing and new products.• Monitor market trends, competitor activities, and economic factors to maintain optimal product mix, sales volume, and pricing strategies.• Build and maintain strong relationships with existing accounts while identifying and pursuing new customer opportunities.• Collaborate with engineering teams to align product design with customer requirements and purchasing strategies.• Provide industry insights to support research and development initiatives and marketing strategies.• Organize and deliver technical seminars or presentations at key customer accounts to showcase product capabilities.• Conduct regular sales forecasts and reviews with management, making adjustments to targets as necessary.• Ensure timely communication and coordination between sales, engineering, and purchasing teams.• Travel up to 30% as required to meet with clients and attend industry events
2026-04-06T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-08T00:00:00Z

Customer Experience Specialist

Woodbridge, NJ
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment. Responsibilities:• Assist customers with setting up new accounts and provide guidance throughout the process.• Address customer inquiries and resolve issues promptly and professionally.• Deliver exceptional customer service to ensure satisfaction and foster loyalty.• Maintain accurate records of customer interactions and account details using CRM tools.• Collaborate with team members to improve service processes and customer experiences.• Utilize Microsoft Excel and other tools to compile and analyze customer data.• Stay informed about company products, services, and policies to provide accurate information.• Uphold a business casual dress code to maintain a neat appearance.• Ensure compliance with all relevant regulations and company standards.• Contribute to team goals by supporting day-to-day operations and initiatives.
2026-04-13T00:00:00Z

Application Support Engineer

Piscataway, NJ
onsite
Temporary
35 - 38 USD / Hourly
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform. Responsibilities: • Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues. • Collaborate with internal and external teams to implement technical fixes and enhancements for the platform. • Research emerging technologies and recommend improvements to enhance user support and operational efficiency. • Create and update user guides and documentation to assist stakeholders in navigating the platform. • Manage course uploads and produce both standard and customized reports to support organizational needs. • Assist with onboarding and technical implementations for new partners using the learning management system. • Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts. • Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting. • Conduct keyword research and content audits to optimize the platform's website and improve data integrity. • Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
2026-03-20T00:00:00Z

Sales Administrative Assistant

Bethlehem, PA
onsite
Temporary
25 - 35 USD / Hourly
Are you a highly organized, creative, and proactive administrative professional who thrives in a fast‑paced, team-oriented environment? Our team is seeking a Sales Administrative Assistant to support the sales and recruiting teams with critical behind-the-scenes operations, business development coordination, and administrative workflow management. Key Responsibilities<ul><li>Provide day-to-day administrative support to the sales and recruiting teams</li><li>Assist with business development activities, including preparing presentations, updating CRM data, and tracking outreach efforts</li><li>Organize and maintain sales materials, proposals, and client-facing documents</li><li>Draft and proofread correspondence, marketing materials, and internal communications</li><li>Support lead generation by researching prospective clients and compiling target lists</li><li>Prepare activity reports, metrics, and dashboards for internal tracking</li><li>Ensure compliance with internal processes, documentation standards, and deadlines</li><li>Partner closely with leadership to improve workflows and identify opportunities to streamline operations</li><li>Jump in wherever needed—this role requires a true go‑getter with a team-first mindset</li></ul>
2026-03-26T00:00:00Z

Sales & Operations Analyst

Parsippany, NJ
onsite
Permanent
90000 - 110000 USD / Yearly
A client in Parsippany, NJ is looking to hire a Sales & Operations Analyst to help drive analytics, KPI management, and dashboards between their Sales and Operations teams. The Sales & Operations Analyst will liaise among the finance and sales/marketing/operation heads to enhance the use of systems and technology for the purposes of improving pricing analysis, analyzing promotional information, managing trade budgets, and handling ROI analysis. Strong forecasting and modeling experience is desired, as is working knowledge of IRI / Nielsen data.
2026-03-25T00:00:00Z

IT Support Specialist Level 2

Hazlet, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service. Responsibilities:• Deliver remote and on-site technical support to clients.• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.• Partner with internal teams to resolve complex technical issues and escalate when appropriate.• Accurately document service desk tickets, resolutions, and technical procedures.• Stay current with emerging technologies and industry best practices to enhance service delivery.
2026-03-17T00:00:00Z

Marketing Specialist

Montgomeryville, PA
onsite
Permanent
60000 - 70000 USD / Yearly
We are looking for a detail-oriented Marketing Specialist to optimize and manage product listings across top e-commerce platforms. In this role, you will ensure accuracy, compliance, and performance of listings on marketplaces such as Amazon Seller Central, Mirakl, and others. You will work closely with various teams to enhance product visibility and maintain brand consistency. Responsibilities: • Monitor and address listing errors, feed issues, and compliance notifications on platforms like Amazon Seller Central and Mirakl. • Manage product listings on Amazon Seller Central, focusing on suppression resolution, accuracy, and compliance. • Perform regular audits to ensure product data meets brand standards and platform requirements. • Optimize product titles, descriptions, and keyword fields to improve visibility and performance. • Collaborate with cross-functional teams to refine product data feeds and enhance content structure. • Stay informed about changes in marketplace policies and implement best practices for listings. • Track and analyze marketplace performance metrics to identify areas for improvement. • Resolve catalog conflicts, attribute mismatches, and feed errors to ensure seamless operations. • Conduct keyword research and implement strategies to improve product rankings. • Maintain consistency in product taxonomy and structured data across all platforms.
2026-03-12T00:00:00Z

Purchasing Specialist

Titusville, NJ
onsite
Permanent
85000 - 115000 USD / Yearly
Our client, a growing food manufacturing company, is seeking an experienced and detail-oriented Purchasing Specialist to join their team; This role is fully on-site, Monday-Friday, in the Ewing NJ area. This is a key role for someone who thrives in a fast-paced environment and enjoys owning the full procurement lifecycle—from vendor management to cost analysis and inventory planning. Position OverviewThe Purchasing Specialist will be responsible for managing all procurement activities, ensuring the timely and cost-effective sourcing of materials while maintaining high quality and food safety standards. This role blends strategic sourcing with hands-on execution and requires strong relationship management, analytical thinking, and operational oversight. Salary is 85,000 - 115,000. Benefits include health insurance, 401k, and PTO. Key Responsibilities<ul><li>Monitor inventory levels and place purchase orders based on production needs and forecasts</li><li>Track market trends, pricing fluctuations, and supply chain developments to inform purchasing decisions</li><li>Analyze costs, manage budgets, and provide reporting to support financial planning</li><li>Resolve issues related to shipments, delays, or product discrepancies</li><li>Maintain organized documentation, including requisitions, purchase orders, and vendor records</li><li>Maintain accurate records of purchases, pricing, and supplier performance within ERP systems and spreadsheets</li><li>Partner cross-functionally with operations, production, and quality teams to align purchasing with business needs</li><li>Coordinate with quality assurance to ensure all materials meet food safety and company standards</li><li>Develop and maintain strong relationships with suppliers to ensure quality, reliability, and competitive pricing</li><li>Source and vet new vendors while monitoring performance of existing suppliers</li><li>Negotiate pricing, contracts, and terms to achieve cost savings and favorable agreements</li></ul>
2026-03-18T00:00:00Z

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives. Responsibilities: • Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues. • Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams. • Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally. • Handle service ticketing requests, ensuring timely and effective resolution of reported problems. • Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance. • Escalate unresolved technical problems to networking or system administration teams for further investigation. • Collaborate with team members to implement solutions that enhance system performance and user experience. • Maintain up-to-date knowledge of desktop technologies and assist with certifications when required. • Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
2026-03-12T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently. Responsibilities: • Provide technical support for desktop systems, including hardware, software, and peripherals. • Configure, install, and maintain workstations with Windows 10 and other necessary software. • Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions. • Perform desktop imaging and deployment to optimize workstation setup processes. • Diagnose and repair hardware issues, minimizing downtime for end-users. • Collaborate with team members to implement system updates and enhancements. • Respond promptly to service requests and document solutions for future reference. • Maintain accurate inventory of desktop hardware and software assets. • Educate end-users on best practices for utilizing workstation tools effectively. • Ensure compliance with organizational IT policies and procedures.
2026-03-23T00:00:00Z

Order Management Specialist

Bethlehem, PA
onsite
Temporary
18 - 20 USD / Hourly
Robert Half is seeking a detail-oriented and proactive Order Management Specialist to join a local team. In this critical role, you will facilitate the seamless processing of customer orders from receipt through delivery, ensuring accuracy, timeliness, and a high level of customer satisfaction. Responsibilities:<ul><li>Process and manage customer orders using order entry and ERP systems</li><li>Liaise with internal teams (sales, logistics, customer service, and finance) to ensure on-time order fulfillment</li><li>Track the status of orders and proactively communicate updates to customers</li><li>Resolve issues related to orders, shipments, or billing discrepancies in a timely manner</li><li>Monitor inventory levels and coordinate with the warehouse for timely shipments</li><li>Generate order-related reports and maintain accurate records</li><li>Suggest process improvements to enhance workflow efficiency and customer experience</li></ul>
2026-04-02T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional support to customers across various market segments. This role requires proactive communication, problem-solving skills, and a strong commitment to building long-term customer relationships. Responsibilities: • Deliver outstanding customer service by collaborating with internal teams and external partners to meet customer needs. • Build and nurture strong relationships with clients to ensure satisfaction and loyalty. • Prepare and provide accurate and timely quotations to customers. • Process and manage customer orders, ensuring all data is entered correctly into the system. • Support the Sales team with quotations, order reports, and delivery status updates. • Monitor and handle daily customer orders, including confirming orders, providing shipment tracking, and updating customers on backorder statuses. • Resolve operational challenges related to order processing, deliveries, invoicing, and returns. • Coordinate with supply chain, logistics, and other departments to ensure seamless customer service. • Participate in shipping activities, including preparing shipping documents and ensuring they meet deadlines. • Conduct regular customer review calls and develop actionable follow-up plans to address customer needs.
2026-04-13T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative for a Contract to permanent position in East Rutherford, New Jersey. This role involves delivering exceptional service to clients across diverse market applications while ensuring smooth operations throughout the sales process. You will collaborate closely with internal teams and external stakeholders to maintain high standards of customer satisfaction. Responsibilities: • Provide outstanding service to customers by addressing inquiries and resolving issues promptly and professionally. • Build and nurture strong relationships with clients to enhance trust and long-term engagement. • Prepare accurate and timely quotations for customers, ensuring all details are thoroughly verified. • Process and manage customer orders efficiently, including order entry and providing shipment tracking updates. • Support the Sales team by delivering quotations, tracking delivery status, and generating order reports. • Monitor and manage the end-to-end sales process, resolving any operational challenges related to orders, deliveries, invoicing, or returns. • Collaborate with supply chain, logistics, and other departments to ensure seamless customer service. • Actively participate in shipping activities, including preparing documentation and coordinating with the warehouse to meet deadlines. • Conduct regular customer review calls, establish follow-up plans, and track progress in the company’s system.
2026-04-13T00:00:00Z

Customer Service Representative

Pine Brook, NJ
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by handling inquiries, verifying product details, and maintaining accurate records. If you thrive in a fast-paced environment and enjoy providing exceptional service, we encourage you to apply. Responsibilities:• Review service tickets to confirm warranty coverage, parts details, and unit pricing.• Process and monitor customer requests while maintaining precise records.• Coordinate product returns for quality control evaluations and oversee product status updates.• Communicate effectively with technicians, managers, distributors, and contractors to provide timely updates and support.• Handle high volumes of inbound and outbound calls, addressing customer needs and resolving issues.• Verify product availability and pricing to ensure accurate information is provided.• Utilize computer systems efficiently to input and manage service tickets.• Participate in training sessions and shadow senior team members to gain product knowledge and improve customer interaction skills.• Adapt to hybrid work arrangements after completing initial in-office training.
2026-04-13T00:00:00Z

Customer Service Representative

Marlton, NJ
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension. Responsibilities: • Respond to inbound customer calls and address inquiries with accuracy. • Handle outbound calls to follow up with clients and provide additional support as needed. • Process orders efficiently and ensure data entry is completed accurately. • Assist customers in resolving issues related to sales and services. • Promote upselling opportunities by understanding client needs and recommending suitable solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to meet project goals and deadlines. • Utilize computer systems effectively to manage customer accounts and process information. • Deliver exceptional customer service to uphold the company’s standards and reputation.
2026-04-07T00:00:00Z