<p>Role Overview</p><p>This senior‑level role is responsible for leading business system application process improvements and system enhancements on a modern ServiceNow platform. You will serve as a subject matter expert across Employee Service Management applications and partner with stakeholders to support service requests, defects, and change initiatives.</p><p> </p><p>Key Responsibilities</p><ul><li>Serve as an SME for ServiceNow Employee Service Management (ESM) applications, including: </li><li>HR Service Delivery (HRSD)</li><li>Employee Relations</li><li>Employee Center</li><li>Journey Management</li><li>Knowledge Management</li><li>HR Integrations</li><li>Lead configuration efforts and continuous improvements across ServiceNow modules</li><li>Develop and maintain ServiceNow reports and dashboards</li><li>Support service requests, defect resolution, and change requests</li><li>Partner with business and technical teams to drive scalable, efficient solutions</li></ul><p><br></p>
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
We are looking for a dedicated Help Desk Analyst I to join our team in Dayton, Ohio, supporting a non-profit organization. In this role, you will provide Tier 1 technical assistance and customer support, ensuring smooth resolution of basic IT issues. This position is Contract to permanent, offering an excellent opportunity to grow your career in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming technical support requests via phone, email, or chat, ensuring timely and accurate assistance.<br>• Diagnose and troubleshoot basic network issues, including connectivity problems and user access concerns.<br>• Provide exceptional customer service in a call center environment, maintaining professionalism and empathy in all communications.<br>• Document issues and resolutions comprehensively to enhance knowledge sharing and improve future support processes.<br>• Assist users with software-related inquiries, offering clear guidance and solutions.<br>• Collaborate with team members to escalate complex issues to higher support tiers when necessary.<br>• Maintain confidentiality while handling sensitive information and adhere to organizational policies.<br>• Stay updated on emerging technologies and internal systems to provide informed support.<br>• Prioritize and manage multiple tasks effectively in a fast-paced environment, ensuring high levels of accuracy and efficiency.
<p><strong>Network Security Administrator</strong></p><p><strong>Position Summary</strong></p><p>The Network Security Administrator is responsible for protecting the organization’s network infrastructure through proactive monitoring, configuration, and management of next‑generation firewalls and related security technologies. This role focuses heavily on <strong>NGFW </strong>Next-Generation Firewalls, ensuring secure and reliable connectivity across enterprise environments. The specialist will be a key contributor to incident response, threat mitigation, and continuous improvement of security controls.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Firewall & Network Security Administration</strong></p><ul><li>Configure, manage, and maintain <strong>Next‑Generation Firewalls (NGFW)</strong>, including policies, objects, NAT rules, App‑ID, User‑ID, threat prevention profiles, and Remote access VPN, ACL’s, IDS/IPS policies.</li><li>Perform regular firewall rule reviews, cleanup, and optimization to improve performance and reduce risk.</li></ul><p><strong>Security Operations & Monitoring</strong></p><ul><li>Monitor network security alerts, traffic anomalies, and firewall logs using vendor specific tools, SIEM platforms, and packet capture utilities.</li><li>Investigate and remediate network‑based security incidents, coordinating with SOC or incident response teams as necessary.</li><li>Perform security event correlation and escalation following established SOPs.</li></ul><p><strong>Network Infrastructure Support</strong></p><ul><li>Support secure network connectivity across data centers, branch sites, cloud environments, and remote access solutions.</li><li>Troubleshoot layer 2/3 issues related to routing, switching, VPN tunnels, and connectivity impacts to security appliances.</li><li>Assist in deploying secure architectures for new network builds, migrations, and cloud integrations.</li></ul><p><br></p>
We are looking for a meticulous HRIS Analyst to join our team in Johnstown, Ohio. In this role, you will play a key part in managing and analyzing HR-related data to support organizational goals. The ideal candidate will possess strong analytical skills and the ability to deliver actionable insights through effective communication and collaboration.<br><br>Responsibilities:<br>• Conduct thorough analysis of HRIS data to identify trends and provide actionable insights.<br>• Manage and maintain HRIS systems to ensure accuracy and compliance.<br>• Collaborate with internal teams to deliver timely and accurate reports.<br>• Enter, update, and validate data within HRIS databases with attention to detail.<br>• Monitor system performance and troubleshoot issues to maintain operational efficiency.<br>• Develop and implement processes to enhance data tracking and reporting capabilities.<br>• Ensure compliance with organizational policies and relevant regulations.<br>• Partner with various departments to optimize HRIS functionalities and workflows.<br>• Generate customized reports based on organizational needs and provide recommendations.<br>• Support the implementation of updates or upgrades to HRIS systems.
<p>We are looking for a dedicated and detail-oriented Finance Director to join our team in St. Paul, MN. This role is essential in supporting our mission to create equitable learning environments for underserved students and educators by ensuring efficient financial operations and compliance. The ideal candidate will bring expertise in nonprofit accounting, financial analysis, and process improvement to help drive organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting activities, including general ledger management, reconciliations, and cash flow monitoring.</p><p>• Prepare and analyze monthly financial statements while maintaining strong internal controls and fraud-prevention measures.</p><p>• Collaborate with department heads to develop program-level budgets and support the annual budgeting process.</p><p>• Lead audit preparations and maintain relationships with auditors to ensure regulatory compliance.</p><p>• Manage payroll processes in partnership with HR, ensuring accuracy and compliance with benefits administration.</p><p>• Monitor capital project budgets and asset management for audit purposes.</p><p>• Partner with development staff to track restricted and unrestricted funding, ensuring accurate donor reporting.</p><p>• Record and reconcile donations, including cash, checks, and gift cards, while maintaining proper documentation for audits.</p><p>• Support improvements in financial systems and integrations to enhance efficiency and accuracy.</p><p>• Ensure adherence to nonprofit regulations and grant requirements through meticulous tracking and reporting.</p>
<p>Robert Half Management Resources is currently looking for an experienced UKG implementation consultant or power user to support a client engagement in Columbus, OH. The client has recently implemented UKG, but is now looking for a subject matter expert, UKG payroll consultant, or UKG power user to assist with optimizing configurations and payroll business operations in the new system. This resource will help with ensuring payroll transaction post to the appropriate general ledger account, build out payroll reports and dashboards for management, and implement any other payroll best practices. This role is expected to last a few months and can be done mostly remotely. Preference will be given to a resource local to Columbus, OH who could work a hybrid schedule, but client is open to 100% remote for a strong skillset match. </p><p><br></p><p>Responsibilities:</p><p>• Configure and refine UKG Pro systems to ensure payroll readiness and alignment with organizational needs.</p><p>• Develop and implement general ledger rule structures to support accurate financial processes.</p><p>• Facilitate integration between UKG Pro, Acumatica-based systems, and Oracle NetSuite, ensuring data consistency and integrity.</p><p>• Design automated reporting frameworks and dashboards to improve decision-making and financial transparency.</p><p>• Collaborate with payroll and finance teams to align reporting with accounting and operational objectives.</p><p>• Build tools to track key metrics, including payroll performance, labor cost optimization, and workforce productivity.</p><p>• Create models for budgeting and forecasting to enhance financial planning capabilities.</p><p>• Provide expert-level guidance on best practices for payroll workflows and general ledger integration.</p><p>• Partner with stakeholders to address system gaps and implement effective solutions.</p><p>• Ensure compliance with financial reporting standards and optimize labor scheduling processes.</p>
We are looking for a skilled Data Analyst / Engineer to join our team in Marysville, Ohio. In this long-term contract position, you will play a vital role in analyzing complex data sets, developing solutions, and ensuring data security and quality. This onsite role requires working four days a week on location, collaborating with cross-functional teams to drive insightful decision-making.<br><br>Responsibilities:<br>• Analyze and interpret complex data sets to uncover meaningful insights and trends.<br>• Design and maintain efficient data pipelines utilizing AWS services such as S3, Redshift, and Lambda.<br>• Collaborate with developers, designers, and business stakeholders to gather requirements and deliver tailored data solutions.<br>• Present findings and recommendations effectively to both technical and non-technical audiences.<br>• Lead data-related projects, ensuring accurate and timely delivery of tasks.<br>• Implement data governance standards and best practices to maintain data integrity and security.<br>• Create and manage data models, dashboards, and reports to visualize performance metrics.<br>• Troubleshoot data issues and provide technical support to resolve challenges.<br>• Stay informed on emerging data technologies to improve processes and outcomes.
<p>Project Manager – Global ITSM Rollout</p><p><strong>Location:</strong> Marysville, OH</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><strong>Travel:</strong> Yes (TBD)</p><p><strong>Overtime:</strong> Yes – approximately 5 hours per week</p><p><br></p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Project Manager to support the global rollout of an IT Service Management (ITSM) platform (ServiceNow) across multiple regions, including North America, Japan, South America, AO, and Europe.</p><p>This role will be responsible for day‑to‑day program execution, cross‑regional coordination, stakeholder communication, and delivery of all program milestones. The Project Manager will serve as a central point of coordination across global teams and leadership.</p><p>Due to the global scope, this role requires flexibility to support early‑morning and late‑evening meetings and may involve coordinating real‑time translation support.</p><p><br></p><p>Onsite Requirement</p><p>This position requires being onsite in Marysville, OH, four (4) days per week. No remote option is available.</p><p><br></p><p>Key Responsibilities</p><p>Program & Project Management</p><ul><li>Own and maintain the global project plan, including timelines, dependencies, milestones, and deliverables.</li><li>Lead end‑to‑end execution across regions and functional workstreams.</li><li>Prepare and distribute program documentation, status reports, and leadership updates.</li></ul><p>Global Coordination & Communication</p><ul><li>Facilitate and lead cross‑regional meetings across multiple time zones, including early‑morning and late‑evening sessions.</li><li>Coordinate real‑time translation or interpretation support as needed.</li><li>Serve as a central communication hub for global teams and leadership stakeholders.</li></ul><p>Governance, Risk & Issue Management</p><ul><li>Track and manage RAID (Risks, Actions, Issues, Decisions).</li><li>Escalate blockers and risks promptly to ensure timely resolution.</li><li>Ensure alignment with governance processes and cross‑regional prioritization.</li></ul><p>Executive Readiness & Reporting</p><ul><li>Prepare decision decks, evaluation materials, and executive summaries for approval cycles.</li><li>Host monthly Executive Status / Awareness meetings.</li><li>Translate complex program details into concise, executive‑ready messaging.</li></ul><p>Stakeholder Engagement</p><ul><li>Partner with IT leadership, technical leads, regional operations teams, and business owners.</li><li>Ensure alignment on requirements, regional impacts, and rollout readiness.</li><li>Support collaboration across diverse, multicultural global teams.</li></ul><p><br></p>
We are looking for a highly skilled Principal Architect with extensive experience in IT business architecture to join our team in Columbus, Ohio. This contract position will involve driving strategic initiatives to modernize applications and align technology solutions with banking objectives. The ideal candidate will possess a strong background in financial services and a proven track record of leading digital transformation efforts in regulated environments.<br><br>Responsibilities:<br>• Collaborate with business units such as Retail, Commercial, Risk, and Compliance to develop enterprise architecture strategies that align with organizational goals.<br>• Create business capability models, value streams, and process architectures tailored to the financial services industry.<br>• Lead application modernization initiatives, including assessing legacy systems, strategizing cloud migrations, and implementing modern platforms like microservices, APIs, and containers.<br>• Work closely with enterprise architects, solution architects, and engineering teams to ensure the seamless delivery of modernized applications.<br>• Facilitate workshops to identify capability gaps, regulatory impacts, and opportunities for transformation.<br>• Support strategic planning, investment prioritization, and governance processes for IT initiatives.<br>• Ensure compliance with banking regulations, data privacy standards, and internal governance frameworks.<br>• Evaluate and recommend emerging technologies, such as AI, low-code tools, and cloud-native platforms, for integration into banking operations.
