<p>We are currently seeking <strong>detail-oriented, customer-focused professionals</strong> with experience in <strong>medical billing, collections, or patient account services</strong> to join our team on a contract basis.</p><p>These roles support the financial side of patient care—helping individuals understand their benefits, resolve account balances, and navigate payment options with confidence and compassion.</p><p>Why This Opportunity?</p><ul><li>Gain experience in a fast-paced healthcare environment</li><li>Flexible scope—support both <strong>patient financial services</strong> and <strong>customer service</strong> functions based on business needs</li><li>Work alongside an experienced leadership team (interviews conducted with Tonya)</li><li>Make a meaningful impact on the patient financial experience</li></ul><p>What You’ll Do</p><p>Patient Financial Services & Collections</p><ul><li>Communicate with patients by phone and in person to review account balances and collect payments</li><li>Help patients understand their insurance coverage, benefits, and financial responsibility</li><li>Monitor and manage payment plans to ensure compliance with established guidelines</li><li>Follow up on past-due accounts and coordinate with external collection agencies when appropriate</li><li>Review account ledgers, bankruptcy notices, and deceased patient accounts for proper processing</li><li>Maintain accurate records, update demographics, and resolve returned mail or account discrepancies</li></ul><p>Customer Service & Patient Account Support</p><ul><li>Deliver a <strong>patient-centric service experience</strong> by responding to account questions via phone, portal messages, and in person</li><li>Calculate balances, process payments, and establish payment plans using online tools</li><li>Research and resolve claims or billing discrepancies</li><li>Update insurance and guarantor information as needed to ensure accurate billing</li><li>Support scheduling and coverage verification by confirming in-network benefits and reimbursement policies</li><li>Identify opportunities to improve workflows and enhance the patient experience</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>Robert Half Management Resources is currently looking for an experience real estate industry senior Finance resource or CFO to support a client in the Columbus, OH area. Client is open to a fractional resource or someone interested in potential contract to hire. Role will provide full-range of Finance support to a real estate management and development company. This role will be both hands on and strategic, providing key financial insights to the management team while also being hands-on building excel models, budgets, and forecasts. Worksite for this role is 100% onsite at the client's location on the east side of Columbus.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes, including journal entries and account reconciliations.</p><p>• Oversee accounts payable and accounts receivable operations to ensure accuracy and efficiency.</p><p>• Assist in gathering financial information for tax filings and ensure timely completion of Form 1099s.</p><p>• Maintain compliance with HR policies and procedures, ensuring adherence to regulations.</p><p>• Handle common area maintenance (CAM) passthroughs and ensure proper financial tracking.</p><p>• Provide financial restructuring and organizational support as needed to optimize company operations.</p><p>• Support underwriting functions by assessing risks and analyzing the financial feasibility of real estate investments.</p><p>• Collaborate with the President and Accounting Supervisor to manage financial activities across multiple properties/entities.</p><p>• Ensure accurate and up-to-date financial reporting and cash flow analysis.</p><p>• Utilize business systems effectively to streamline financial processes, with flexibility to learn new systems like Skyline.</p>
<p>We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.</p><p>• Monitor and analyze account balances to identify overdue payments and take appropriate action.</p><p>• Communicate effectively with clients to resolve payment issues and maintain positive relationships.</p><p>• Review and process billing statements to ensure accuracy and compliance with company policies.</p><p>• Collaborate with internal teams to address discrepancies and coordinate collection strategies.</p><p>• Utilize Microsoft Excel to track collection activities and generate reports.</p><p>• Develop and implement strategies to improve collection processes and reduce outstanding receivables.</p><p>• Maintain detailed and organized records of all collection activities for audit purposes.</p>
<p>We are looking for a detail-oriented Collections Specialist to join our client on a contract basis in Lewis Center, Ohio. In this role, you will focus on managing business-to-business (B2B) collections and ensuring timely resolution of outstanding balances. This position requires strong communication skills, a proactive approach, and expertise in financial software and tools.</p><p><br></p><p>Responsibilities:</p><p>• Conduct B2B collection calls to address and resolve overdue accounts.</p><p>• Communicate with clients regarding outstanding payments, ensuring clarity and professionalism.</p><p>• Investigate and document payment discrepancies and work on solutions.</p><p>• Maintain detailed records of all collection activities and account statuses.</p><p>• Utilize Microsoft Excel and other software tools to track financial data and generate reports.</p><p>• Collaborate with internal teams to ensure accurate billing and account management.</p><p>• Leverage NetSuite for account tracking and collection processes when applicable.</p><p>• Build and maintain positive relationships with clients to support effective collections.</p><p>• Identify opportunities for process improvement within collection workflows.</p><p>• Demonstrate flexibility and teamwork to meet collection targets efficiently.</p>
