<p>We are currently seeking <strong>detail-oriented, customer-focused professionals</strong> with experience in <strong>medical billing, collections, or patient account services</strong> to join our team on a contract basis.</p><p>These roles support the financial side of patient care—helping individuals understand their benefits, resolve account balances, and navigate payment options with confidence and compassion.</p><p>Why This Opportunity?</p><ul><li>Gain experience in a fast-paced healthcare environment</li><li>Flexible scope—support both <strong>patient financial services</strong> and <strong>customer service</strong> functions based on business needs</li><li>Work alongside an experienced leadership team (interviews conducted with Tonya)</li><li>Make a meaningful impact on the patient financial experience</li></ul><p>What You’ll Do</p><p>Patient Financial Services & Collections</p><ul><li>Communicate with patients by phone and in person to review account balances and collect payments</li><li>Help patients understand their insurance coverage, benefits, and financial responsibility</li><li>Monitor and manage payment plans to ensure compliance with established guidelines</li><li>Follow up on past-due accounts and coordinate with external collection agencies when appropriate</li><li>Review account ledgers, bankruptcy notices, and deceased patient accounts for proper processing</li><li>Maintain accurate records, update demographics, and resolve returned mail or account discrepancies</li></ul><p>Customer Service & Patient Account Support</p><ul><li>Deliver a <strong>patient-centric service experience</strong> by responding to account questions via phone, portal messages, and in person</li><li>Calculate balances, process payments, and establish payment plans using online tools</li><li>Research and resolve claims or billing discrepancies</li><li>Update insurance and guarantor information as needed to ensure accurate billing</li><li>Support scheduling and coverage verification by confirming in-network benefits and reimbursement policies</li><li>Identify opportunities to improve workflows and enhance the patient experience</li></ul><p><br></p>
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Vandalia, Ohio. This is a Contract to permanent position that offers an excellent opportunity to grow within the organization. The ideal candidate will play a key role in supporting member services processes and ensuring seamless communication with vendors and clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and verify confirmation numbers for successful submissions.</p><p>• Process member enrollments and maintain eligibility postings in the system.</p><p>• Generate and analyze reports to ensure operational efficiency.</p><p>• Handle inbound calls and provide outstanding customer service to resolve inquiries.</p><p>• Distribute mail and manage scanning and indexing tasks for document organization.</p><p>• Coordinate outreach to vendors and assist representatives as needed.</p><p>• Schedule appointments and maintain organized calendars for team operations.</p><p>• Respond to emails and ensure timely communication with clients and internal teams.</p><p>• Utilize Microsoft Excel and Word for order entry and documentation purposes.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for an experienced Accounts Payable Specialist to join our client in Marysville, Ohio. This is a contract position with an opportunity to contribute to high-volume financial operations in a detail-oriented and respectful environment. The successful candidate will play a key role in managing invoice processing, addressing discrepancies, and maintaining vendor records.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices efficiently and accurately, ensuring timely payments.</p><p>• Perform full-cycle accounts payable tasks, including coding, verification, and posting.</p><p>• Utilize Workday or similar systems to manage AP workflows effectively.</p><p>• Research and resolve discrepancies in invoices or payments to maintain accuracy.</p><p>• Execute check runs and ACH payments while adhering to established protocols.</p><p>• Conduct three-way matching for invoices, purchase orders, and receipts.</p><p>• Maintain organized and up-to-date vendor records to support operational needs.</p><p>• Collaborate with a small team to ensure smooth financial operations.</p><p>• Provide support during audits by preparing necessary documentation and reports.</p><p>• Uphold company standards for attention to detail and respect in all interactions.</p>
<p>Robert Half Management Resources is currently looking for an experienced UKG implementation consultant or power user to support a client engagement in Columbus, OH. The client has recently implemented UKG, but is now looking for a subject matter expert, UKG payroll consultant, or UKG power user to assist with optimizing configurations and payroll business operations in the new system. This resource will help with ensuring payroll transaction post to the appropriate general ledger account, build out payroll reports and dashboards for management, and implement any other payroll best practices. This role is expected to last a few months and can be done mostly remotely. Preference will be given to a resource local to Columbus, OH who could work a hybrid schedule, but client is open to 100% remote for a strong skillset match. </p><p><br></p><p>Responsibilities:</p><p>• Configure and refine UKG Pro systems to ensure payroll readiness and alignment with organizational needs.</p><p>• Develop and implement general ledger rule structures to support accurate financial processes.</p><p>• Facilitate integration between UKG Pro, Acumatica-based systems, and Oracle NetSuite, ensuring data consistency and integrity.</p><p>• Design automated reporting frameworks and dashboards to improve decision-making and financial transparency.</p><p>• Collaborate with payroll and finance teams to align reporting with accounting and operational objectives.</p><p>• Build tools to track key metrics, including payroll performance, labor cost optimization, and workforce productivity.</p><p>• Create models for budgeting and forecasting to enhance financial planning capabilities.</p><p>• Provide expert-level guidance on best practices for payroll workflows and general ledger integration.</p><p>• Partner with stakeholders to address system gaps and implement effective solutions.</p><p>• Ensure compliance with financial reporting standards and optimize labor scheduling processes.</p>
<p>We are seeking a detail-oriented Accounts Receivable Specialist to manage invoicing, payment processing, and collections. This role ensures accurate financial records and timely receipt of payments while maintaining positive client relationships.</p><p><strong>Responsibilities</strong></p><ul><li>Generate and send invoices</li><li>Post and reconcile payments</li><li>Monitor aging reports and follow up on past-due accounts</li><li>Resolve billing discrepancies</li><li>Assist with month-end reporting and account reconciliations</li><li>Communicate with clients regarding account status</li></ul><p><br></p>
<p>Our Enterprise Data and Analytics team is growing. We’re looking for a Lead Data Scientist to assist with building and developing our Data Science team and lead us into the next generation of banking. We are reimagining how data is used across the bank to better serve our customers support our communities and make our colleagues lives better. Our goal is to be the best performing Regional Bank in America and we need data and analytics to meet that goal.</p><p>As we advance our data science and analytics capabilities we want a Lead Data Scientist to develop experts in modeling complex business problems and discovering business insights using statistical algorithmic mining and visualization techniques. We are looking for a leader who has a passion for developing others driving change and continuously improving and evolving the application of technologies to meet todays and tomorrow’s challenges.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Prioritizes analytical projects based on business value and technological readiness</p><p>· Performs large-scale experimentation and build data-driven models to answer business questions</p><p>· Conducts research on cutting-edge techniques and tools in machine learning/deep learning/artificial intelligence</p><p>· Evangelizes best practices to analytics and products teams</p><p>· Acts as the go-to resource for machine learning across a range of business needs</p><p>· Owns the entire model development process, from identifying the business requirements, data sourcing, model fitting, presenting results, and production scoring</p><p>· Provides leadership, coaching, and mentoring to team members and develops the team to work with all areas of the organization</p><p>· Works with stakeholders to ensure that business needs are clearly understood and that services meet those needs</p><p>· Anticipates and analyzes trends in technology while assessing the emerging technologies impact(s)</p>
