We are looking for a skilled Business Systems Analyst to join our team in Westlake, Ohio. This role is ideal for someone who thrives on analyzing complex data, translating business needs into actionable solutions, and collaborating across teams to enhance system functionality. The successful candidate will bring expertise in business analysis and a proactive approach to ensuring seamless project execution and client satisfaction.<br><br>Responsibilities:<br>• Analyze and interpret data files to translate between proprietary and standard formats, ensuring efficient resolution of business challenges.<br>• Document and implement functional requirements, technical specifications, and templates tailored to client needs while leveraging deep product knowledge.<br>• Review complex data sets, create mapping documents, and provide guidance on best practices to meet client requirements.<br>• Utilize internal databases to identify coding issues and recommend necessary adjustments.<br>• Act as a liaison between teams, managing system enhancements, defect resolution, and validation processes in collaboration with QA teams.<br>• Build and maintain strong relationships with clients, including executive-level stakeholders, and effectively communicate technical and non-technical concepts.<br>• Collaborate with IT teams to develop or improve client products, ensuring business requirements are met, conducting validations, and delivering end-user documentation and training.<br>• Identify opportunities for system improvements and escalate issues to ensure timely resolutions.<br>• Lead discussions with clients to understand their needs and provide strategic guidance, demonstrating professionalism and technical expertise.<br>• Participate in Agile-focused daily stand-up meetings and contribute to project success through disciplined adherence to the Software Development Lifecycle.
We are looking for a skilled Technical Business Analyst to join our team on a contract basis in Cleveland, Ohio. In this role, you will collaborate directly with dispatchers, police officers, and supervisors to address critical operational challenges across multiple police districts. This position requires a hands-on approach and the ability to translate real-world public safety workflows into actionable technical solutions.<br><br>Responsibilities:<br>• Collaborate with end users, including dispatchers, officers, and supervisors, to identify and understand operational challenges.<br>• Document and translate user pain points into detailed technical and functional requirements.<br>• Analyze user interactions with Motorola systems and field reporting platforms to uncover inefficiencies.<br>• Investigate and determine the root causes of system and workflow breakdowns.<br>• Partner with leadership to communicate progress, set realistic expectations, and support system adoption and stabilization.<br>• Manage tickets, logs, and documentation for issue tracking and remediation.<br>• Provide real-time feedback to the task force regarding system performance and its impact on users.<br>• Support stabilization efforts by delivering tactical solutions to critical system issues.
We are looking for a skilled Desktop Support Analyst to join our team in Twinsburg, Ohio. In this long-term contract position, you will play a crucial role in providing technical support to sales teams and internal operations, ensuring smooth functionality of demo equipment and IT systems. This role offers an exciting opportunity to work hands-on with hardware, assist in live demo setups, and collaborate with a dynamic technical team.<br><br>Responsibilities:<br>• Configure and deploy demo workstations, hardware, and associated peripherals.<br>• Diagnose and resolve issues related to video cards and workstation performance.<br>• Establish and maintain connections between systems and internal networks.<br>• Provide support for VMware environments and internal server setups.<br>• Assist with specialized environments relevant to organizational needs.<br>• Deliver technical assistance to sales teams during live demonstrations.<br>• Organize and oversee the shipping and receiving of demo equipment.<br>• Travel up to 25% to support trade shows and other events.<br>• Work independently while contributing to a collaborative technical team.<br>• Ensure systems are fully operational and ready for peak usage periods.
We are looking for an experienced HRIS Analyst to oversee and optimize human resources technology systems within our organization. This role involves ensuring the accuracy and efficiency of HR data, enhancing system functionality, and supporting operational processes through effective analytics and system management. The ideal candidate will work collaboratively across departments to drive improvements, maintain compliance, and deliver valuable insights.<br><br>Responsibilities:<br>• Manage updates, configurations, and integrations for HR systems to improve functionality while minimizing disruptions.<br>• Ensure seamless data flow and accurate system integration across HR platforms.<br>• Collaborate with departments to define and document business requirements for system enhancements.<br>• Test and validate system features, upgrades, and workflows for optimal performance and user satisfaction.<br>• Provide training to system users in partnership with Learning & Development to ensure consistent adoption.<br>• Partner with HR, IT, and Payroll teams to streamline processes, address issues, and enhance system operations.<br>• Support HR technology projects such as implementations, upgrades, and annual initiatives like open enrollment.<br>• Coordinate change control processes with internal teams and external vendors to ensure proper documentation.<br>• Conduct regular audits to maintain data accuracy and compliance with governance requirements.<br>• Develop and present HR reports and dashboards to inform strategic decision-making and identify trends.
We are looking for an ERP Business Analyst to join our team in Mentor, Ohio. This role is ideal for someone who is detail-oriented, excels at analyzing business processes, and drives system improvements. You will play a key role in optimizing workflows and ensuring efficient use of ERP systems.<br><br>Responsibilities:<br>• Analyze business processes to identify areas for improvement and recommend solutions.<br>• Collaborate with team members to optimize ERP systems and streamline operations.<br>• Develop and maintain documentation for system processes and procedures.<br>• Provide support and training to users on ERP functionalities.<br>• Ensure the accuracy and integrity of ERP data through regular audits and monitoring.<br>• Work independently and proactively to address system-related challenges.<br>• Assist in the implementation and configuration of ERP systems, including testing and troubleshooting.<br>• Identify opportunities for process automation and drive efforts to implement them.<br>• Communicate effectively with stakeholders regarding system updates and enhancements.
We are looking for a skilled ERP Business Analyst to join our team in Mentor, Ohio. In this role, you will play a key part in analyzing, optimizing, and supporting enterprise resource planning systems and related processes. The ideal candidate will have strong analytical abilities, a process-oriented mindset, and experience in financial operations.<br><br>Responsibilities:<br>• Analyze and assess current ERP systems to identify opportunities for optimization and efficiency.<br>• Collaborate with cross-functional teams to implement improvements and automate processes.<br>• Support accounts receivable, accounts payable, product costing, and financial reporting activities.<br>• Document system requirements and create detailed workflows to enhance organizational processes.<br>• Provide technical support and troubleshooting for ERP system users.<br>• Lead or assist in ERP system upgrades, implementations, and migrations.<br>• Develop and maintain effective communication channels with stakeholders to ensure alignment on project goals.<br>• Utilize programming skills with Microsoft or Oracle databases to support system enhancements.<br>• Conduct training sessions for users to improve proficiency with ERP tools.<br>• Identify and resolve data discrepancies within the ERP system to ensure accuracy.
<p>In this role, you will focus on implementing and managing biometric fingerprint login capabilities for Windows 11 endpoints within an on-premises environment. Your expertise in Active Directory, endpoint security, and multi-factor authentication will be essential to successfully achieve project objectives.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a centralized biometric fingerprint login system for Windows 11 endpoints.</p><p>• Configure Active Directory to support domain-joined devices with biometric authentication.</p><p>• Ensure seamless user access across multiple endpoints using biometric credentials.</p><p>• Design solutions that allow non-biometric users to log in with traditional methods while maintaining security.</p><p>• Establish centralized management for enabling and disabling biometric login capabilities.</p><p>• Troubleshoot and resolve conflicts related to two-factor authentication visibility across biometric and non-biometric devices.</p><p>• Evaluate and recommend solutions, including Windows Hello for Business or other non-Microsoft options, to meet project requirements.</p><p>• Maintain endpoint security and protection protocols throughout the implementation process.</p><p>• Collaborate with stakeholders to align biometric authentication solutions with business objectives.</p><p>• Document and communicate system configurations, processes, and recommendations effectively.</p>
