We are looking for a detail-oriented Billing Clerk to join our team on a Contract basis in Tampa, Florida. In this role, you will handle invoicing processes, maintain accurate records, and ensure customer data is properly managed. This position requires strong organizational skills and a commitment to delivering precise results.<br><br>Responsibilities:<br>• Prepare and issue invoices to customers by accurately entering data into billing systems.<br>• Scan and upload essential customer documents into the system for record-keeping purposes.<br>• Verify invoice details and customer information to ensure accuracy before processing.<br>• Collaborate with internal teams to address discrepancies and resolve billing issues.<br>• Maintain organized and up-to-date billing records in compliance with company policies.<br>• Monitor accounts receivable and report any outstanding balances or payment concerns.<br>• Assist in generating reports related to billing and financial data.<br>• Utilize Microsoft Excel for data management and analysis tasks.<br>• Ensure timely and efficient billing processes to meet customer expectations.
We are looking for a dedicated Customer Service Representative to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a vital role in ensuring a positive experience for clients and guests, supporting the smooth operation of outpatient services. Your ability to provide excellent service and maintain accuracy in administrative tasks will be key to the success of our team.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients and visitors, warmly greeting them upon arrival.<br>• Accurately check clients in and out, ensuring all necessary information is updated during the process.<br>• Manage appointment scheduling for clients and providers, including confirmation and follow-up calls.<br>• Collect payments, issue receipts, and balance the cash drawer at the end of each shift.<br>• Coordinate with clinical staff to maintain efficient client flow through scheduled services.<br>• Handle distribution of faxes and client satisfaction surveys in alignment with department procedures.<br>• Assist with resolving pending client issues, offering timely and effective follow-up.<br>• Perform opening and closing procedures as assigned, maintaining operational readiness.<br>• Ensure accurate data entry into systems to uphold integrity and quality standards.<br>• Provide support across various administrative functions to enhance team efficiency.
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Clearwater, Florida. In this role, you will play a crucial part in assisting clients with medical payment solutions, ensuring a seamless experience in resolving claims-related issues. This position requires excellent communication skills, attention to detail, and a strong focus on accuracy in a business casual environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to provide assistance regarding medical claims.<br>• Inform customers about claim denials and guide them through available payment plan options.<br>• Collaborate with clients to create solutions that address outstanding claims.<br>• Maintain detailed and accurate records of client interactions and solutions.<br>• Deliver exceptional customer service to ensure client satisfaction.<br>• Communicate effectively with customers, addressing concerns and resolving issues promptly.<br>• Adhere to company policies and procedures while interacting with clients.<br>• Work collaboratively with internal teams to address customer inquiries.<br>• Participate in onboarding and training processes for continuous improvement.<br>• Demonstrate integrity and empathy in all customer interactions.
We are looking for a dedicated and detail-oriented Commissions Specialist to join our team in Clearwater, Florida. This position offers a unique opportunity for recent college graduates eager to develop their skills and grow professionally in the insurance industry. As a Contract to long-term role, it provides a pathway to career advancement while working in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Download and organize commission statements in designated digital formats and store them systematically using file management tools.<br>• Utilize Outlook effectively to set up rules and streamline communication processes.<br>• Collaborate with team members to clearly explain tasks and demonstrate proficiency in computer operations.<br>• Shadow experienced professionals during initial training to understand workflow and operational procedures.<br>• Maintain and update changing login credentials regularly to ensure smooth access to systems.<br>• Support Revenue Analysts by gathering commission statements essential for accurate revenue recording.<br>• Adapt to high-volume tasks and prioritize responsibilities in a fast-paced work environment.<br>• Ensure data accuracy and efficiency when performing calculations and managing files.<br>• Communicate professionally with colleagues and stakeholders to foster a positive work atmosphere.<br>• Leverage Microsoft Excel and other tools for data entry, organization, and reporting tasks.
