We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
We are looking for a dedicated Help Desk Analyst I to join our team in Dayton, Ohio, supporting a non-profit organization. In this role, you will provide Tier 1 technical assistance and customer support, ensuring smooth resolution of basic IT issues. This position is Contract to permanent, offering an excellent opportunity to grow your career in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond to incoming technical support requests via phone, email, or chat, ensuring timely and accurate assistance.<br>• Diagnose and troubleshoot basic network issues, including connectivity problems and user access concerns.<br>• Provide exceptional customer service in a call center environment, maintaining professionalism and empathy in all communications.<br>• Document issues and resolutions comprehensively to enhance knowledge sharing and improve future support processes.<br>• Assist users with software-related inquiries, offering clear guidance and solutions.<br>• Collaborate with team members to escalate complex issues to higher support tiers when necessary.<br>• Maintain confidentiality while handling sensitive information and adhere to organizational policies.<br>• Stay updated on emerging technologies and internal systems to provide informed support.<br>• Prioritize and manage multiple tasks effectively in a fast-paced environment, ensuring high levels of accuracy and efficiency.
<p><br></p><p><strong>Overview</strong></p><p>We are seeking a motivated Application Support Analyst to join our growing team. In this role, you will act as a system and cloud administrator supporting a diverse portfolio of enterprise applications for multiple clients across various industries. You’ll work closely with senior analysts and technical leads to ensure the stability, performance, and reliability of mission‑critical systems.</p><p>This is an excellent opportunity for someone early in their IT career who is eager to learn, grow, and gain hands‑on experience with leading enterprise technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & System Support</strong></p><ul><li>Monitor application and system performance across client environments to ensure uptime and reliability.</li><li>Perform routine system administration tasks in platforms such as SAP, Microsoft Azure, Linux, and Oracle.</li><li>Assist with configuration, deployment, and maintenance of enterprise applications.</li></ul><p><strong>Incident & Ticket Management</strong></p><ul><li>Manage incoming support tickets, ensuring timely triage, investigation, and resolution.</li><li>Document issues, troubleshooting steps, and resolutions in accordance with internal processes.</li><li>Escalate complex issues to senior team members or vendor support when necessary.</li></ul><p><strong>Troubleshooting & Root Cause Analysis</strong></p><ul><li>Diagnose technical issues related to application functionality, integrations, infrastructure, and user access.</li><li>Collaborate with cross‑functional teams to identify root causes and implement long‑term solutions.</li><li>Support patching, updates, and system enhancements to maintain optimal performance.</li></ul><p><strong>Client Interaction & Service Delivery</strong></p><ul><li>Communicate clearly and professionally with clients regarding issue status, resolutions, and system updates.</li><li>Contribute to a positive client experience by delivering reliable, proactive support.</li><li>Participate in on‑call rotations as needed.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Foundational knowledge of enterprise systems such as SAP, Azure, Linux, or Oracle (coursework or internship experience acceptable).</li><li>Basic understanding of cloud concepts, system administration, and application architecture.</li><li>Strong analytical and problem‑solving skills.</li><li>Ability to manage multiple tasks in a fast‑paced environment.</li><li>Excellent written and verbal communication skills.</li><li>Eagerness to learn new technologies and grow within the role.</li></ul><p><br></p><p><br></p><p><br></p>
<p>We are looking for a Data Analyst to join our team in Blue Ash, Ohio. This 3–6-month contract position offers an exciting opportunity to contribute to impactful business decisions through data-driven insights. The ideal candidate will bring expertise in Power BI development, data analysis, and business intelligence to help transform complex data into actionable solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop interactive dashboards and reports using Power BI to present key business metrics.</p><p>• Collaborate with various business units to identify data-driven solutions and implement business intelligence strategies.</p><p>• Ensure data accuracy and integrity by implementing robust validation and quality control measures.</p><p>• Provide training and technical support to end-users, enabling them to efficiently utilize BI tools and dashboards.</p><p>• Continuously monitor emerging technologies and industry trends to enhance BI solutions and practices.</p><p>• Maintain and optimize existing dashboards and reports to meet evolving stakeholder needs.</p><p>• Translate complex business requirements into clear and actionable insights through advanced Power BI development.</p><p>• Assist in mining and analyzing data to uncover trends, patterns, and opportunities for business growth.</p><p>• Develop processes for validating and preparing data for analysis, ensuring consistency and reliability.</p>
We are looking for a highly skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. In this long-term contract position, you will play a key role in transforming complex data into actionable insights that drive business decisions. This hybrid role requires a blend of technical expertise and analytical capabilities to support organizational goals effectively.<br><br>Responsibilities:<br>• Analyze complex datasets to uncover trends, insights, and opportunities for business improvement.<br>• Develop and maintain dashboards, reports, and visualizations using tools such as Tableau and BusinessObjects.<br>• Collaborate with cross-functional teams to understand reporting needs and ensure data integrity.<br>• Utilize Python and SQL to automate data processes and streamline workflows.<br>• Apply advanced analytics methods to support strategic initiatives and decision-making.<br>• Monitor and optimize reporting systems to ensure accuracy and efficiency.<br>• Translate technical findings into clear, actionable recommendations for stakeholders.<br>• Provide support for data governance and adherence to organizational standards.<br>• Stay updated on industry trends and emerging tools to enhance reporting capabilities.
<p>Are you eager to launch your accounting career with a reputable and growing organization? Our company is seeking an ambitious Entry-Level Accountant to join a shared service center team in Blue Ash, OH. This is a direct hire opportunity designed for a motivated recent graduate or early-career professional ready to apply their accounting knowledge and grow within a collaborative environment.</p><p><br></p><p><strong>About the Role:</strong> As an Entry-Level Accountant, you will be an integral part of our shared service center, supporting daily accounting operations, financial reporting, and compliance activities. You’ll work alongside experienced professionals and enjoy hands-on mentorship as you deepen your technical skills within a fast-paced, service-driven business unit.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process accounts payable and accounts receivable transactions, including data entry, invoice matching, and payment reconciliation</li><li>Assist with month-end and year-end closing activities</li><li>Prepare journal entries and maintain general ledger accuracy</li><li>Support the preparation and analysis of financial statements and management reports</li><li>Reconcile bank statements and resolve discrepancies</li><li>Assist with audits, compliance requests, and process documentation</li><li>Maintain accurate records and support ad-hoc projects across the center</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or a related field required</li><li>Strong understanding of basic accounting principles and practices</li><li>Proficiency in Microsoft Excel and familiarity with accounting software (SAP, Oracle, QuickBooks, or similar) preferred</li><li>Detail-oriented with strong organizational and analytical skills</li><li>Excellent communication and interpersonal abilities</li><li>Eagerness to learn and grow within a team environment</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Direct hire role with opportunities for long-term career advancement</li><li>Comprehensive benefits package, including health, dental, and retirement plans</li><li>Ongoing training and mentorship from experienced professionals</li><li>Dynamic and inclusive workplace culture</li><li>Convenient Blue Ash, OH location</li></ul><p>If you’re seeking a rewarding opportunity to launch your accounting career, we want to hear from you! Apply today to take the next step with our expanding shared service center.</p>
We are looking for a skilled Data Reporting Analyst to join our team in Cincinnati, Ohio. This long-term contract position offers an exciting opportunity to contribute to data-driven decision-making processes within the Personal Loans Marketing team. The ideal candidate will leverage their expertise in data analysis, reporting, and visualization to provide actionable insights and optimize marketing performance.<br><br>Responsibilities:<br>• Develop and maintain efficient data workflows to support marketing dashboards and reporting systems.<br>• Document data sources, definitions, and reporting logic to ensure consistency and governance.<br>• Optimize database queries and backend data processes to enhance scalability and performance.<br>• Conduct quality assurance checks to maintain data integrity and accuracy across reports.<br>• Automate recurring reports to monitor campaign metrics such as performance, conversions, and cost-per-acquisition.<br>• Collaborate with engineering and data science teams to streamline data pipelines and improve data quality.<br>• Design and implement interactive dashboards using tools like Tableau to visualize key performance indicators.<br>• Provide ad hoc data analysis and reporting to support marketing campaign decision-making.<br>• Ensure data models and workflows are scalable and align with business needs.
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of payroll tax compliance, including reporting, reconciliation, and ensuring adherence to federal, state, and local regulations.</p><p>• Conduct research and analysis on changing tax legislation, implementing updates to payroll systems and procedures accordingly.</p><p>• Oversee the calculation and processing of retroactive tax adjustments, including filing amendments such as W-2c forms.</p><p>• Identify opportunities for process improvements and leverage technology to enhance payroll tax efficiency and data management.</p><p>• Collaborate with cross-functional teams to ensure accurate payroll processing and compliance.</p><p>• Ensure timely and accurate submission of all required tax filings, meeting statutory deadlines.</p><p>• Reconcile payroll general ledger accounts and tax liability accounts on a regular basis.</p><p>• Prepare comprehensive documentation to support internal, external, and government audits.</p><p>• Resolve agency tax notices and penalties efficiently and effectively.</p><p>• Verify and distribute year-end tax forms, such as W-2s, in a timely manner.</p>
